I volunteered once, but they had asked for volunteers 2 times before-first time I went over and asked how much they were offering: $250 in debit cards. Second time they asked for volunteers, $500. Third time they offered $750 per person-I was flying with my husband and two children 😂 I told them I would also need lounge access or food vouchers for my kids and they went for it-$3000 paid for our round trip flights and hotel costs 🎉

When my family and I were flying to India from JFK with Emirates they overbooked our evening flight. They asked our family to take a flight 12 hours later (next morning) and they would adjust our connecting flight from Dubai to Hyderabad. They offered to pay for hotel and food for that night. We were okay with that and were about to leave. Since we already checked in some bags with some essentials, we asked to get our bags back for a little, and their manager came back with our bags. She apologized for the inconvenience, and not only upheld the offer of paying for our hotels, but also gave us free travel vouchers from JFK to India that was valid for another year, but since the gap between our two flights was longer (layover) they paid for us to take a tour during our 8 hour layover with a hotel and food. They also covered the cost of our checked bags on the way there and were overall really friendly. My mom always said that when you treat people kindly, they’ll treat you kindly back and this was an amazing act of generosity. We got to go to India for free the year later and that was amazing to see our family. We are lifetime customers of Emirates since then!

I saw one that says u should take a time stamped pic of your suitcase at the airport just before u check in. So simple and so smart. If anything happens, u have proof that it was ok before it went on the plane.

I volunteered our family of four to take a later flight to Florida a while back. We got $400 each and food vouchers for a flight that cost us $199 per person. Good memories.

Actually it feels illegal not to know. Not volunteering information is one thing. Customers having to do research like this because the airline is going to outright lie to their faces is another. I don't know; purposely misleading a person in order to take for yourself money or possessions that rightfully belong to them... It fits just a little too well with videos I've seen on other channels giving tips on defending against scammers that prey on travelers.

A chap who was flying from London to Nice, checks in 3 suitcases at the airline check-in desk and says ‘I want this case to go to Frankfurt; this one to go to Brussels and this case to go to Cape Town.’ The check in clerk says ‘I am sorry sir but all of your luggage must go with you to Nice.’ ‘Oh really’ said the passenger ‘Are you certain, because you managed to send all of my cases to different airports the last time I flew with you’ !!!!

The delay compensation thing is for delays within the airline's control or something I believe so like weather and air traffic control delays don't count. Mechanical problems, staffing problems, etc would be covered though.

Thanks for breaking her tips down so we can understand them a bit more and know which ones have a better chance of working! Have a great trip to Korea!!

My husband and I had a TAP flight from Germany to Portugal last year. They overbooked the flight and didn't let us on, were rude to us, and wouldn't even talk to us. Later, we were bumped to a flight the next day with free meals and overnight stay, but hey, I knew that wasn't enough. While the staff was too rude and unhelpful to explain our rights as passengers, I Googled and discovered we were eligible for a 400EUR compensation per person, which we did get eventually after a series of emails and phone calls.

I have definitely used the baggage reimbursement negotiation. In my case, they accidentally routed my checked back to Virginia instead of Nevada and I was going to be without it for a week as I was heading out on a backpacking trip. Unfortunately, I had a lot of communal gear for my group and all of the food. As a result, they paid to replace everything, but offered a mix of cash and flight credit that was the same value of my belongings. A good practice is to have a list of the common items you pack for trips and their values. Any value not covered by the airline may be covered with a travel credit card like the Chase Sapphire Reserve. Chase provided an additional amount to cover a few other items that I then had to buy to make up the difference in value. The biggest downside was that I then had to travel with two full backpacks of backpacking gear on my return flight and had to find a place to store all the extra camping equipment! With the overnight delay, this definitely works. I was delayed due to a tornado in Raleigh Durham once and they covered a 1st class upgrade, overnight hotel voucher, food vouchers, and the transfers to and from the airport. The guy before me was shocked because all they gave him was a hotel voucher and I explained that you have to ask for it and the nicer you can be about it all, the more likely the airline will help you without a fuss or extra hurdles like talking to their customer care phone number.

It's so much fun to see Jeenie in 'normal mode' versus her character roles. She's such a trip (and adorable too). PS I love Korea!! Have fun. let's see those homebound videos!

As a person who hasn't experience flight yet, I can confirm that this feels illegal.

Safe travels Jeanie! This was such an eye opening video. Thank you for sharing this.

Read the fine print . The devil is in the details . Jeenie and Erika Kullberg are the heroines we need . 🙂

I had a lot of difficulty claiming damage for luggage. They required a receipt of the luggage purchase before proceeding with compensation. Their justification is you are supposed to keep receipts/records of purchase for 5 years. No receipt... No reimbursement. Even if they damaged your luggage . I ended up throwing away the suitcase and buying a new one.

I don’t know if they still do, because I haven’t gone anywhere for years now, but I used to travel several times a year for fun, and I always used to book one way tickets for round trips, especially when flying with WestJet, because they leave from my airport 5 minutes away. And that’s actually kind of how their booking system worked. You did one way, and then you did your return, and they weren’t considered a round trip together. I don’t like being stuck or not being able to change my mind about when I might want to leave, so it’s easier to change the one way return than to try to change the return flight booking portion of your round trip. It’s like always having an “out”, lol. And it is almost always cheaper.

This video is awesome!! It’s great to see all these tips for US airlines then have someone discuss the possible differences and similarities for Canadian airlines. I found this channel recently and have watched soooo many videos now!! If there are any flight crew reading this, thank you for the work you do. I don’t think ppl realize how much responsibility you have and how underpaid you are (at least those employed by North American Airlines). I’d love to know what an appropriate and appreciate thank you gift (tip) would be. Cheers!

Your videos always make me laugh and smile. I need more people like you in my life

Used to work for Qatar Airways, sometimes people will ask to cancel the second itinerary having Qatar being the layover. I got confused and it turns out Qatar is their actual final destination but it’s cheaper to buy a 1-stop ticket (Qatar as layover) than a non-stop ticket to Qatar.

Another booking tip - as we all know, sometimes you can't get a direct flight between two airports. You can use this to your advantage. When you are booking a direct flight, check if your destination is used as a connection to another airport, then book to that airport with a long layover. You can go to two places for the price of one, or something close to that. Usually, the layover will be short, but you can do an advanced search and set it up yourself. I've been on flights with 40-day layovers. 🙂

I love how she makes the ticket agent sound like she’s so burdened and annoyed that the girl is asking for compensating. I’m more than happy to reimburse customers and it isn’t a bid deal if they ask for it. I’m not like “ oh how dare you do your research and then ask for what you want” lol!!

Whenever your videos first begin playing I always know I’m going to love them from the second they start playing! Hope you have a great trip to Korea Jeenie! ❤

You'd REALLY need to bring that fine print with you to move things along. My guess is that many agents would push back and say "we can't do it" because they don't know all the rules that benefit passengers well enough... or are the type that can't be bothered. From the graphic the Jet Blue delay refund starts from 3 hours at $50. To get $200 the flight needed to be 6 hours delayed.

I have went on so many flights and I wanna fly with you lol! Thank you for these, love your attitude Jeenie!

My favorite travel tip is if you're flying international and you live near the US-Canada border, always check flights out of airports in both countries. When I flew to Korea a few years ago I flew out of Vancouver and the cost of gas to and from there, parking for 8 days at the airport, and my flight was $150-$200 dollars cheaper than the cost of gas to SeaTac and a flight. This isn't always true, my flight to Germany was cheaper out of SeaTac but it's worth taking the extra few minutes to search both airports.

Thank you so much for showing us some tips and tricks when flying and I've been watching your KZfaq and Tik tok video from 2020 and you've been a great inspiration. keep doing what you're doing for us thank you!!!!

What I also found out is that sometimes these are the airlines own rules that they stipulate that they have to follow, but they just won't volunteer the information to you. You have to find it and ask for it. But it is surprisingly not something they are forced to do. Sometimes it is, but most times it's not. They set these guidelines for themselves to entice people to fly with them. It's kind of like when you read the fine print they are saying "See, if something goes wrong we take care of you better than the other guys". And they won't back out on their promise but, they will only give them out if you read the fine print and ask for them.

Here in the Republic of Ireland, if the flight cancels or delays, apparently accordeing to the news over here, you are entitled to be repaid for whatever you booked during the holiday that you missed out on. For example, if you missed a day, the airline would have to pay not only for your accommodation and food and taxi, ect, while you are stuck at the airport, but also the day at the hotel that you would have stayed at, along with anything else you had booked that day, like theme park tickets for example. Which makes a lot on sense BTW. You booked things, and prepaid for them, and presumably can't get that refunded, because of the airline not fulfilling it's side on the contract. Remember, you booking a flight on a plane is you making a contract with the airline that they will fly you to your destination at a certain date and time. If they do not fulfill their side of that agreement, by flying you at that date and time then that's a breech of contract. Again, check the laws in whatever country you are from and don't take what I heard on the news here in Ireland for definite.

I feel that when it comes to airlines, just because it"s law does not necessarily transfer into what you actually get from them.

I recently went on a flight with American to Vancouver through Dallas. Our flight was delayed 3 times which caused us to miss our connecting flight. American paid for our hotel for the night, cabs to and from the airport, and 2 meal vouchers. This happens so much in Dallas that they set up a permanent area to print out the vouchers and book the hotel rooms for people. 😮 Also Dallas failed to load our luggage onto our new flight. We were immediately boarding a 7 night Alaskan cruise when we landed in Vancouver so the baggage desk in Vancouver told us we could file a claim. We boarded the cruise with NO LUGGAGE and did not have a port day for 3 days, so we could only buy clothes on the cruise ship…..which were not cheap even though we didn’t push it. They are reimbursing us for all of it! 🎉

So the secret to saving, is to “read the fine print rules”, for each country and each airlines! So helpful ! We love you Jeenie, enjoy Korea!!! ✈️

The jetblue one I can definitely vouch for coz it happened to my mom. Her flight was delayed by 8hrs and they gave passengers conflicting updates so some went back home and then came at the new time. They automatically sent us a $200 travel voucher.

Yes, I got the hotel and transfer when my flight from Singapore to Hongkong got delayed (not airlines fault though, it’s typhoon in Hongkong so…) they book us tickets on next day, give us hotels and transfer from and to hotel). The other times, we got upgraded to first class ticket because of volunteering our ticket for someone. Both on Garuda airline of Indonesia. Other time is delay for 2 hours, the airline (lion air) gave us meal as we are waiting.

This video is amazing. It's so useful cuz I'm flying soon and I love the intro. Looking forward to new shorts 👍

NEW VIDEO !! Was waiting for a long time !! LOVE YOU JEENIE WEENIE !! KEEP UP YOUR WONDERFUL WORK !!

*Multi city is a good search too, if you want to spend a few nights somewhere before flying onwards, can work out like a free stopover for as long as you like lol*

voluntarily got offloaded in SG (sia) with a few of my friends. got free hotel, free money and inflight shopping vouchers. not bad. the tickets were about 300 usd return. we got 200 sgd cash. happy as a clam. the best part is staying one extra night in SG

I only needed one-way on KLM. It was more expensive than the round trip, so I just bought the round trip and didn’t use the return trip. This won’t work if you don’t show up for the first half of the trip since a no show for that cancels the other half of the trip as well.

i absolutely love your videos and one of my dreams is to be a flight attendant. your videos really make me more excited for that experience!

I plan to go on a trip next year so I hope this helps me :) a lot of these are for delay issues though. I've been lucky to never have delays on my flights

The problem with booking separate tickets (at least that I've found), is that the airline becomes less liable for a cancelled flight as part of a layover, because they've no longer ruined the "whole journey", as the layover country becomes the "home location", and they don't have to provide accommodation. Please correct me if I'm wrong, because that's what I was told

Love these tips to consider. I am very suspicious about many of these "panning out" ($ actually showing up in the email, etc). The hotel after midnight? Yes. But passengers have complained they didn't get there until 2am ... these are "rights" the airlines post but who is forcing them to follow through? (I was a flight attendant too. It gets in your blood and never leaves. Glad I'm not part of these ridiculous brawls after 2021.)

Girl, I love your cheerful ＆ happy vibes!! Thanks for your tips, too!

Thank you for videos like this, as it breaks it down nice and easy to understand 🙂. Any tips out there on extending airline miles that were converted from credit card points with a looming expiration on the transfer miles?

*It feels illegal to watch videos when your exam is next week* ✨

Reimbursement for lost luggage sounds so amazing. With how often I hear about luggage going missing its good to know that the airline SUPPOSE to reimburse you. The annoyed flight attendant definitely is adding to my fear to fear of confrontation though. Fingers crossed I never have to.😱

I was delayed to the next day on a work trip. I requested a room abs was told no due to it being a weather delay. Pointed out we missed the weather window due to the flight nit having any seat belt extendeders and it took them over an hour to get one. I got one of the last rooms. I'm also sure being patient and snoozing up had a lot to do with it. I even got a seat upgrade at different time when I was delayed and missed my transfer because I told the agent, "I need to talk to the nicest agent in Atlanta so you must be her!" Smozing works wonders!

On a flight from Singapore via Bangkok to Copenhagen, in the early 80's, my new suitcase with wheels, bought in Singapore (for one reason, to pack 4 framed artworks = expensive!). The artwork was well packed, so I was not afraid it would be damaged, but, after getting my suitcases, my new one was damaged, two of the wheels was bashed into the suitcase. I headed to the desk and asked to be reembursed for the damages to my suitcase, and did show the receipt of purchase of where/when and the cost, and I have never had that good service before, and I got a new suitcase, which also cost more than what I paid for. SAS was my favourite airlines after this! The new suitcase did not have wheels, but I was pleased... still got that suitcase, Samsonite. Good quality! Had it for over 40 yrs, and maybe my grandkids may use it... 😊

I have a feeling after this the "fine print" will get even smaller 😀. Love ya Jeenie

I’ve seen some of the airlines videos. I would be very careful generalizing all of these scenarios with every airline, especially Southwest. I have actually watched them turn people down when they ask for hotel vouchers and they don’t give them out. Passengers are just stuck, even when it is the airline’s fault

I so wish I would have known that about the delayed baggage! We were on our honeymoon and all I had was my carry on for 2 whole days and a very limited budget.

My mom and I arrived on a trip with our luggage delayed for several days and had to buy stuff to wear and use- wish we’d asked to check for reimbursement! (This was years ago.) Great tips- thanks!

Every country and every carrier has different rules. Some will only cover up to a certain amount - I had my luggage damaged going to Scotland by WestJet (a Canadian airline), and they will only pay up to $100 to repair your suitcase - you have to repair the suitcase and send the receipt in. It’s a pain in the butt. 

thanks so much for those tips jeenie. enjoy your travels and keep safe always.

I must be owed 10s of thousands of dollars from United and a few other airlines for the number of times my flight has been delayed (generally) including a time when they held me at the airport in phoenix until 2am then bussed me (about an hour) to a very ordinary hotel where I was supposed to get breakfast but they said I had to be ready to leave by 6 am to return to the airport to try for replacement flights. And my baggage has been delayed 5 or 6 times too, the worst being when they shipped it to me but their courier expected an $80 tip (so I had to pay cos United lost my bag). Airlines are like so many corporations, politicians and employment agencies: knowingly offer misleading promises and hugely failing on delivery.

There is Nothing better than a freshly baked Jeenie Weenie video. Keep up the good work.

Your videos always make a negative day a positive one 😊

Considering how much this is Awesome, can you and Erica make more of these videos Please?

Good morning!! Thanks for the video. Nice to know. I don't fly much, but every little bit helps lol

It would be nice to see a video conforming or debunking these tips. Btw; have a great trip in Korea.

When she wears a beanie, she becomes Beanie Jeenie (this joke brought to you by Heejin)

Always take photos of my suitcase and the items in it, along with a list for the suitcase what’s in it, and a copy for the hand luggage 😅

FANTASTIC!! And SO good to know and look into with airlines. Have a great trip in Korea. I’m already grinning at what’s to come.

Always a fun take on things! I think the mom you is more cute, but that’s because I’m getting older. I like the quick takes. Rudeness doesn’t really work for me. I need to forward this! Thx!

Problem is if your airline operates outside the law....like Qatar Airways, that just changes rules when ever it suits them.

So wish I had known that about delays. Thanks Jeanie and Erica.

You're in YVR! Yay. Are you doing onboard videos of your flight like you did when you flew EK to DXB? Who'd you fly on? PS...a lot of the travel hacks featured work differently in the country you're in. Us in Canada usually has the short end of the compensation stick.

It would be great if someone could create travel hacks like this for Australia 😁

*Let's see how the gate staff react in practice lol*

I'm not sure how easy it actually is to get that delayed luggage thing. We had a guy come visit us in Poland and the bag never made it - but was eventually returned to his home. It is so cute how you say "luggages". I've actually never heard that before.

Some hacks here depends on the airline and what you paid. For luggage, for example, not all of them have that kind of things if you didn´t pay for the travel insurance. For volunteers, I see this very frequently for flights to Venezuela using copa in holiday season. There are not many airlines that flight to there, so they´re always overbooked, and usually they offer amazing compensation packages (good hotels and all expenses paid) for you to volunteer. The reason of offering these very good deals is also because no one wants to volunteer (All passagers are usually venenzuelan people who wants to spend christmas with their family. No one gives up on that no matter how good the deal looks like), so of course, they make it very appealing.

I love these hack videos ☺️

*Best airline that did great during a 1 hour delay was China Airlines, they'd wheeled out drinks and snacks in preparation for it at the gate*

So helpful!! I hope you make one for Alaska airlines and follow ups for some of these!

This is one of my best subscribes ever! Love your vids!

When I've had delayed luggage, they have had to deliver to my specific destination address, even though that address was over an hour away from my airport. File a claim and carry one change of clothes in your carry-on.

It feels illegal to be this early

Some I’m already aware of and have done but I’m glad to know about the other hacks! Thanks for the insight.

Once we volunteered to take the flight the next day and we were given hotels, cash up to the cost of the flight and business class ticket the next day. The reason is that they already asked for volunteers once and everyone, including us said no. So we said yes after they all said no. There was a 300 student field trip on that flight, so of course they wouldn't volunteer.

I had a friend traveling over the holidays and her flight was cancelled due to inclement weather. They issued her a voucher for the cost of the ticket she had bought, but it was no-where NEAR enough to cover the cost of RE-booking her flight last second over the holidays. I feel sure she could have gotten money for this--does anyone know?

Did you know any of these flight tips already?!?!!?

Such great tips, thanks!!! I LOVE YOU!!!

This is life changing!! Thank you!

Apropos: hubby traveled to Nigeria, one checked bag. When he went to claim it, it was ripped open and had tire treads on it. Things were missing. He went to complain. The woman actually asked, “what is the problem?” As hubby held up the bag. No acknowledgement of the damage and no help either. Foreign countries are very different.

Omg I love Erika! So glad you did this video and I hope you have a great time in Korea ❤

Safe travels ❤️❤️❤️❤️ have fun

I work airside for KE72. Wish I saw you this day. Love your videos.

a couple years back on SWA I paid for 3 seats for me and my 3 and 6 month old. the flight was delayed and I wasn’t able to get 3 seats together but was able to squeeze into 2 seats🤔I felt very helpless about it and feel like I could’ve been compensated for the trouble but never looked into it. Good to know there are rights😊

Miss that animated intro I like that very much

Brilliant! Thanks for sharing the expertise!

I like Erika's videos! Pretty informative. I have yet to try any of them though.

Damn I didn't know you can get reimbursed for a damaged bag. My bag was damaged by British Airways when moving back home from Korea, so I lots of stuff, i.e. two large suitcases and a heavy backpack, and moving around with a case with a newly broken wheel was a NIGHTMARE. Like almost undo-able, I was freaking raging at the time because it wasn't an old case and I've never had a suitcase damaged before...

once we were travelling internationally ,our flight got delayed by around 8-9 hours.... we were expecting them to provide us with hotel but instead they just gave vouchers for dinner.... the trick they used was that they didnt delay the flight at once rather they were delaying few minutes once in a while so this way legally i guess they didnt have to provide us with hotel...

We surrendered our seats once for $800 per person. It paid for our full trip for the 5 of us and we got meal vouchers and a hotel.

If only the people at the counters were this easy to persuade 🤣🤣🤣🤣🤣

First like and comment Love you Jeenie 😘

How about United turning passengers into a bloody pulp to get them to give up their seats?

My parents traveled from Seattle to St Louis on Southwest. Their decades old suitcase broke. Southwest replaced it, without hassle, and gave them choices. They were surprised!

So good to see you flying from YVR. Airport looks so empty today.

We need to pay extra for travel insurance to cover what you mentioned.