Puffy is the perfect example of how folks will rat you out when they're in the hot seat 😂🤦🏽‍♀️😂

She didn't know shoplifting was serious? I ain't buying it...this girl is a pro.

Never seen someone so excited to snitch on camera….

As a shop keep, it’s really really infuriating seeing people like this steal and not work for it. I lose money, and my customers lose a good value.

You will never convince me that puffed up didn't know what she was doing wasn't a big crime. She knew!

I can tolerate many things, but I will never tolerate a thief and a liar.

I can't even take this seriously with the constant "Puffy" and "PeeWee" 😂

That's why some people will always have a hard life.They refuse to get things honestly

We got custody of my niece who we never knew about, because her mother and family had her in this type of shoplifting ring. Just disgusting. They were using her to steal too. It took a while to get that out of her.

Puffy been stealing more food than clothes…

I’d be so ashamed and embarrassed to even think I could get away with something like this… I’m not sure what part of growing up did their parent’s miss to explain the importance of being productive one day and contributing to society. And then sadly, most parent’s did. But this is a grown woman who had to know the impact of what she was doing. She’ll move out of state and do it somewhere else. Because now that she ratted out her crew I doubt she’ll show face in Fla again.

I saw a group of guys about college age at the Walmart I shop at. They were in the meat section. They would pick up a package of some beef and out it over with the pork. I watched all of them do this till everything was all jumbled up and not where it was supposed to be. And put on the shelves upside down , sideways, etc. A lady near me who watched this looked at me in disgust and we both put everything back where it belonged. I’ve also noticed that there are single items on shelves throughout the store that don’t belong there, like a package of frozen fish in the cereal aisle. I used to put these things in my cart and put them back where they’re supposed to be but after watching this video, I might be better off leaving things alone for fear I might be targeted as a shoplifter. People are sick......

Stores need to implelpment "no receipt, no refund". This will stop alot of shoplifting. I'm down for it!!

Puffy, every store manager worst nightmare

Stores usually demand a receipt with the return or they write down your driver's license. How do these crooks get away with so much theft?

This is disgusting! I am so sick of it! Plus, opening up items in the stores, sniffing, eating, and stealing. I don’t buy anything that’s not sealed. 😫

I see why they call her Puffy.

There is no such thing as ‘honor among thieves’. Most people are out for themselves and they’ll sell you out in a heartbeat.

Wow, Florida is doing something to stop shoplifting? Very impressive!

Puffy needs to be an undercover cop 😂

The pizza in the interrogation room was the key to turning Puffy into an informant.

5 or 10 bucks a return? Thats dumb. Nothing is worth my freedom. Freedom is priceless.

Great job Polk county sheriff's department.. thanks for trying to reduce the theft problem.

Something has to be done. This is getting totally out of control.

Puffy ain’t been missing no meals I see🍔😊

She's full of it😡..."I didn't know how serious stealing is"

I used to have a small business in an upper scale area and I was shocked at the number of thiefs. Also, the number of people who would use my one bathroom and turn it into what looked liked a crime scene.

Im never able to return items without proof of purchase. What's the deal?

Thing is, she makes real customers returning paid for merchandise look bad/suspect.

The more stores decrease their floor staff, the greater are the opportunities for shoplifting.

I work in retail. For a while we had "customers" who would steal prepaid gaming cards. All we could do was laugh because they apparently didn't know that those cards have to be paid for to activate them. Until they're paid for, they are worth around 1/3 of one penny. Finally, we had a woman who came in and stole the highest denomination amount for Xbox. She had torn out the whole fixture with around 50+ cards on it. The next day we found the whole fixture still attached to the cards - she dumped them in a movie bin when she brought them back. Word must've got around because we haven't had anybody steal them in a long while.

"Puffy" has to steal. Her money goes to food 😂

She is actually laughing and smiling while snitching the people she worked with. Learn from your elders kids and stop yourself from getting a buck50.

Can’t believe puffy allowed her face to be shown on camera literally helping the people get caught. Openly setting people up

how did she not know it was organised crime

I imagine that there is a way to use the computer and the barcodes etc. to stop this particular kind of theft because the database could be structured so that an item would have a unique ID and would show up with a flag saying that it had never been paid for If it was brought back to the store

3:15 'If they can flip puffy' ...order a forklift for that job

notice how she cooperated after given a dozen of Dunkin Donuts

I live in the UK Manchester area.I use to work in a charity shop and The area I worked in was known for Shop lifting and that was something that really really annoyed me those who shoplifted have nothing better to do.I worked on the til quite a bit But few of the staff was not keeping an eye on the shop floor and that really annoyed me.

This sounds like an inspirational documentary for thieves

5:26 I never thought stealing was serious...???? That RIGHT THERE is everything you need to know about her level of morals and education.

i am surprised that the stores are letting them return these items without a receipt to begin with, thought most stores now require a receipt to return items

If some of these criminals would use their minds for lawful business and transactions they could possibly go far. Some of the things they think of doing are brilliant.

I had to laff at the end when they showed the box of donuts in the interrogation room.

"They act like I'ma stone cold criminal" ma'am, that's exactly what you are.

“ puffy “ and “ peewee “ I can’t stop laughing- Also, can we please talk about how genius ‘ Puffy ‘ is-

Go Figure...when stores pack up and shut down, you only have your selves to blame.

Great job. These idiots make my community look bad. Every time I walk into a store I'm looked at, it's horrible.

Shops just need to not take anything back with out a receipt

Worked in a dept store for 16+ yrs. It is a daily problem, epidemic. I was always wondering why our local police didn't set up a sub-station in our mall. One time, I was on the phone to 911 on our sidewalk, describing the thief, and her car, parked on the curb with the get-away driver, while she unloaded the buggy, ignoring my pleas to stop and come back in to curtail her charges. Instead, she opted for the hard way. She ended up ditching the driver at the Wal-mart across the street, running down the highway on the wrong side of the road while deputies were in pursuit, and going down a dead end dirt road where she was apprehended. Also lost her weave in the resisting arrest struggle. Wonder if she determined the value of her foolish decision was worth more than the retail of her 'take'.

Put the thieves in jail.

This is ridiculous that this could happen

Puffy should steal a gym membership.

Black store owner said “I didn’t realize the stuff was stolen” as he heads off to a 36-month prison term.

Turning informant on live TV 😂

How can the items be returned without a valid store receipt as proof of purchase? ☘️🌝🌲

When I was 19 (about 20 years ago) and going through college I worked at Walmart in the men’s dept, (and helped with other soft lines areas) that was the section where shoplifters would leave various packages such as empty CD cases, opened packages with the products missing, food wrappers and honestly it was incredible what they took and how quickly they could take it. It didn’t matter how many people were around they worked in groups. And I was a naive 19 year old so I only noticed a tiny bit of it but I found the aftermath quite a lot. And they would hide the empty packages in the men’s underwear and socks section. The oddest thing I found was two empty beta fish jars. Don’t know why you’d need to steal a couple of beta fish but then again I don’t know why you’d need to steal half the stuff they stole. It really does rise prices after a while. And our box of stolen empty packages was insane and it was every single day. We also had knock out drag out fights over products. The biggest one was a flannel lined jacket that these two women went into a fiat fight over and I was like “we have more in the back,” and they literally stopped fighting and then the kicker was that one lady ended up not even buying the jacket that just a few moments earlier she threw punches over. Ahhhh the stories I had from Walmart. But I honestly enjoyed working in the men’s dept.

Wow that was one of the largest retailing rings in Florida...sure about that? I seriously doubt that smh

Brilliant! She didn’t know stealing was a crime!

If we had stricter penalties we could eliminate crime

"Puffy"? More like "Blimpy".

puffy is a prime example of why you should do dirt by yourself and not tell anyone what you are doing. smh.

She knows that she's caught so now she'll tell you what you want to know Did you see the twinkle in her eyes when she spoke. WOW!

Who the hell called her "Puffy" first??? 🤣🤣🤣

One thing I will always try to instill in my child's head is DO NOT STEAL. Because I stole a couple petty things like clothing when I was younger thought I was cool I got away with it until I got caught! It was humiliating and I never stole anything again.

7:35 she was unbreakable like a rock until a dozen glazed arrived

She told on everybody 😂😂😂😂

Puffy was as large as a boat & her car was bright yellow. Very easy to be caught! LMAO

She seems very amused to be the "Godmother" in this organized crime ring. She's smiling. She likes the idea!

You definitely cant miss her, she’s a big one

Great job investigators!

All the stores are going to have to close if this keeps going on and there’s no repercussions for their actions what everything will be ordered online

The staff exchanging goods and giving gift cards without a receipt need to be questioned.

I understand why some retail stores don't have a fitting room. It's a magnet for theft. I worked in the fitting room, I was amazed by what I saw.

These darn courts are too lenient with the judgements!

I wish I could care. Raising the prices and driving small business out kinda numbed me to things like this. I would not do it myself, but I could not care less about it being done.

No receipt, no return. Period. You make that clear with lots of signage. Costco has it right. Every purchase you made is recorded on your file with your membership. If you actually return too much, they can chose to cancel your membership too.

I feel sorry for the kid who’s related to her

They build a lot of malls and shopping centers close to the interstate which makes it easier for these corrupt people to move around the entire country. It's a huge huge problem

No receipt no return. It should be like that.

If stores got tough on shoplifting this wouldn't be so big. They don't do anything to stop it. Making real shoppers pay for this is ridiculous.

This is a fascinating story, well done and documented. I never knew that shoplifting could be this insanely organized. I sincerely hope that Puffy and her gang will have a great time being in jail.

when it's done in the open and in group, it's really just looting, not shoplifting.

How can these folks get refunds without receipts.

puffy gonna have alot of peeps after her

They all are free and still getting all of their monthly Government checks..

If crime make prices go up.. who is stealing all the dam groceries…

Puffy be like “what chu talkin bout Willis? Stealin’ be bad? I deedin do nuffin, but I wanna muffin, maybe duzun.

Why don't you do a story on the big executives and large corporations that rip off millions a year and spend their days on the golf course talking shit with their friends all day, and pad their expense account for cocktail lunches? Oh yeah I forgot, that would be too easy.

,"THO SHALL NOT STEAL" WHAT PART OF THAT DONT YOU UNDERSTAND...??????

These people were not held accountable at all. The only one was the store guy who owned the store was selling merchandise out of the store. Puffy should’ve been held accountable. Don’t tell me she didn’t know what she was doing please, that’s a joke. This is incredible. Our justice system lets people skate no wonder we have such high crime, and our bills are going through the ceiling is just disgusting all that work for what to just let them all off on probation that’s doing it for us!!!!!

The Usual Suspects ...

Im sure they gave Puffy the donut's and her mouth started running like a diarrhea lmao

Her accomplices that she snitched on will give her the APPROPRIATE SENTENCE.

Puffy stealing all that stuff that doesn't even fit here 🤣

Anybody else feel it's unfair that she in effect organized all these people, and then got such a good deal?

All this makes me sick!!! Can't believe how bad things are getting now. It's like living in the Twilight Zone!!!! These people have totally lost their moral compass!!!

"I ain't fat I'm just Puffy" heh

The reason prices are so high ! Glad yougot them .😅😂😊

Good job you guys. Thanks 👍🥰