Several local people say they’ve lost tens of thousands of dollars thanks to fraud on their bank accounts. And they’re not alone. FULL INVESTIGATION: www.wxyz.com/n...
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@khawmtiti4460 Жыл бұрын
When you call the bank, call the number you know is the bank, not the one showing on the text you got
@hermanrogers1325 Жыл бұрын
Yep that’s right
@westcoastmediasolutions Жыл бұрын
The problem is they spoofed the number. The number showing on your phone that they call from is the same number on the back of your card. 🤦🏾♀️ the same thing that happened to this lady happened to me a year ago.
@consumerdebtchitchat Жыл бұрын
Bottom line if you did not initiate the transfer you need to walk into your bank or not move the money at all.
@consumerdebtchitchat Жыл бұрын
@Tavari agree!!! And believe me I don't agree with banks often. But in this case it really is not the banks fault. When I signed off for my condo and they needed the money wired, I walked it in. I told them I could either walk it in or I was going to fly out to wherever they were at and hand-deliver it. I wasn't joking.😀
@THE-id1by Жыл бұрын
If there's no information out there, why do some of the commenters know the correct responses. It's because the people who get scammed listen to the scammers and not the bank or their friends and families.
@wulee5980 Жыл бұрын
People should understand that a bank would never call you to asks for your pin, password, or move money into a different account.
@pinecedar180 Жыл бұрын
Good advice but the victims are too stupid to understand it. They dont deserve to own a penny of their own money
@TrollinOn22s Жыл бұрын
I'm watching romance scams on KZfaq and I see the same level of ignorance here. If you're dependent on caller ID on a cell phone you will be scammed.
@beesomsak6727 Жыл бұрын
Indeed so often people are told not to give any info when they get emails & phone calls. You cant expect a Bank to get the money back when you did it. Your fault not the Bank.
@cecilialeon6588 Жыл бұрын
Hellooooooooooo... Yeahhhhhhhhhhhh!!!! 😂 😂 😂 😂
@stellarocquie7957 Жыл бұрын
But people are stupid.
@apr194828 Жыл бұрын
Sounds like a chase employee involved
@kenny3269 Жыл бұрын
Exactly what I was thinking. This “employee” (or friend of said employee) is using the “we don’t care about our customers” policy to rip off customers. Chase should be ashamed. These big banks aren’t worth it.
@lynnjudd9036 Жыл бұрын
My sentiments exactly! That's what I immediately thought. It seems like to me it's the only way the scammer could have had all that info.
@Metkafu888 Жыл бұрын
Bullseye 🎯
@ZezeDouglas Жыл бұрын
Yup.
@Rene-cn4jc Жыл бұрын
@@lynnjudd9036 you’d be surprised the information scammers have AND how they obtain it. Usually, the bank have software that can tell what where transactions (including calls and texts) originate. If it’s wire fraud, usually the bank responsible for releasing the wire have a certain number of hours in which they can request the wire be cancelled or returned. The receiving bank also should have a system in place when wires are being deposited into an account. Many times these are fraud accounts receiving wires. I hate to say it but more times than not, the client has spoken to and provided access to the scammer in the form of authorizations codes etc. Sometime the scammers will connect to your phone/computer while you’re logged in and be able to access off of your info. Scammers count on consumers emotional responses and they move quickly so that before you know it, the clients’ money is gone.
@timrockman7 Жыл бұрын
I remember my parents telling me "Don't talk to strangers"....This is still good practice because you CANT know who is on the other side of an unsolicited text or phone call.
@hermanrogers1325 Жыл бұрын
You are so right
@zezmerelda240 Жыл бұрын
Chase has been aware of this type of theft since at least 2015. My poor dad was constantly getting phoned and pestered on the computer. They also screwed me over 20 yrs ago. They never have your back. Run away from them fast!
@zezmerelda240 Жыл бұрын
@Ricardo Sandoval i hesitate to press the 'like' button here, because there's nothing good about how they treated you-- i don't like how they treat all of us, really. sorry
@jeanisay3023 Жыл бұрын
A different bank sounds like a wise choice
@donaldmickunas8552 Жыл бұрын
If the bank isn’t treating you right, find a better bank. However, become knowledgeable about security issues and the steps you can take to maximize the security of your accounts. Security isn’t convenient but it sure beats having your life savings disappear because you failed to lock the door properly. Most users are security ignorant by choice.
@donaldmickunas8552 Жыл бұрын
@Ricardo Sandoval I’m talking about taking the same kinds of basic security measures that any reasonable person would take to keep themselves and their valuables safe. Yes, the banks are responsible for keeping their deposits as safe as possible. However, to claim that the customer doesn’t bear a share of the responsibility is insane. Being aware of the dangers and pitfalls. Learning how to recognize them and avoid them. Learning and applying the basic, common sense, steps to prevent a break in or theft seems like wisdom to me. This in no way suggests that one has to become an internet expert. However, if you are about all or nothing, then, yes, you would be better off becoming an internet expert as opposed to the careless attitudes I’ve seen over the years.
@zezmerelda240 Жыл бұрын
@@donaldmickunas8552 i agree. however in my case, they bounced all my bill payment checks one month. when i asked why, they said they were holding my husbands check 5 days, as it was drawn on another bank ..imagine their dismay when i showed them a paper copy of his check. it was drawn on another chase bank! then they said they would fix it next week. i was broke, no food, and they screwed over my credit for months. , no apology, either! my dad followed all their rules. and his money was not stolen. but he switched banks because as he put it, he was tired of feeling like HE worked for chase!
@surgicaltechcrafter2169 Жыл бұрын
I had one dealing with Chase and that was enough. Love my credit union.
@Angel_eyes___ Жыл бұрын
Going to a credit union to tired of china making huge money off of Americans
@delunak3599 Жыл бұрын
Amen!
@k9er233 Жыл бұрын
Chase bank is the single biggest untrustworthy, corrupt, trash company that I ever had the displeasure of dealing with in my life, and I am old! Absolute scumbags.
@Valhalla_Heathen Жыл бұрын
I love my Capital One credit line! 😎
@themultipurposecenter4000 Жыл бұрын
Do you mind telling me which one you have?
@christopherhumphrey Жыл бұрын
But if the bank deposits millions of dollars in your account by accident they want it back. 😂🤣😂
@solice88447 ай бұрын
Tell them there’s nothing you can do because they authorized the transaction.
@uggycyvhvyvyv73225 ай бұрын
@solice8844 The difference is it gets traced back to you, but when you get scammed and send money to another country it’s untraceable and the police can’t do anything
@devbandy90044 ай бұрын
Take it and eat wagyu steak. 😛
@DC-qn4wz2 ай бұрын
@@solice8844 🤣🤣🤣🤣🤣
@DeadAir212 ай бұрын
@@uggycyvhvyvyv7322 in these types of scams if you try to wire money overseas it takes longer and those transactions can sometimes be stopped. Scammers always get the money sent locally to a burner account then convert it to crypto.
@d.virgallito3490 Жыл бұрын
I left Chase bank back in 2011, belong to a local credit union now!
@kevinrehberg8758 Жыл бұрын
Better to go with several institutions... I personally have 5 CU accounts.. three of them with direct deposits and 2 of them as an Emergency Fund builder/savings accounts
@Donjuanchris Жыл бұрын
The account holder went physically to a bank to cancel a pending wire transfer and the representative said that they can not. THE ACCOUNT HOLDER! Something sounds fishy.
@Falconlibrary Жыл бұрын
Once a wire transfer has been initiated, it can't be cancelled.
@2beJT Жыл бұрын
@@Falconlibrary So if they call FBI it still goes through?
@davidglad Жыл бұрын
@@2beJT FBI isn't the same thing as a court order putting a Frozen By Law-type restriction on an account. Not to mention "calling" them would probably just get you on hold after going through prompts. PS I would have expected both client signature AND a callback needed for funds to go to a third party. Along with Chase having escalations phone lines to attempt to stop their doofus employees (usually in another country) blindly approving these transactions
@Rene-cn4jc Жыл бұрын
Once a wire is initiated, unless it’s paused automatically by the system, it cannot be cancelled. Wires are immediate.The bank can usually place a request to the receiving bank within 3 days to request the funds be returned. You can forget about it if it was an international wire.
@patrickkerner1471 Жыл бұрын
Inside job!
@karllager2214 Жыл бұрын
Just closed my account yesterday. Horrible unethical company
@KevSon29 Жыл бұрын
You were a victim of this. I feel bad about your experiences.
@khernandez7903 Жыл бұрын
You would think they would at least go after all the Internet vehicles used in these frauds. The criminals can't do it without the tools. Chase can afford ( $11.0 billion net income 2022 ) to defend their trademark, Copyrights and integrity of brands. When their MSC Gaylane cargo ship was seized with tons of cocaine at the port of Philadelphia they defended that against asset forfeiture. They're not responsible because it's just a product in their portfolio 🤔😂
@aquanettaspeight3819 Жыл бұрын
👏🏾👏🏾 Good for you 👍🏾 👏🏾
@mts7274 Жыл бұрын
You didn't close anything, you're just an attention seeking troll who boycotts the 'current thing'.
@pattypattygirl Жыл бұрын
BANKS ARE INSURED. WHY CANT THEY ASSIST THEIR CLIENTS ??? ITS CRAZY 🤪
@porkchawpshandappleshash789 Жыл бұрын
Take your money out of Chase and that’s how you’ll change their minds. Credit Unions are better anyway.
@KaliKali216 Жыл бұрын
Yes but the problem with credit union there not everywhere when you need them.
@porkchawpshandappleshash789 Жыл бұрын
@@KaliKali216 : not true you can go to other credit unions to access your account. Big banks will more than likely go bankrupt and taxpayers will have to cover their loss.
@kevinrehberg8758 Жыл бұрын
@@KaliKali216 not true.. I am a member of a small CU (150 miles away) and many of the CUs are linked through an association/affiliate program...Through affiliate CU ATMs I can withdraw funds as needed up to $500 a day.
@Daphattack Жыл бұрын
@@KaliKali216if they are part of the coop network you can go to any credit union that is part of coop. I work for one and we are coop. Together we have more atms and service centers than any bank. Its just that people dont know.
@cromartie4480 Жыл бұрын
@@KaliKali216 Right now there is no choice unless you want to be broke arse.
@aheimdahl5201 Жыл бұрын
Wait a minute. I used to work in Banking. If an Account is being _Debited_ that means that an Account (regardless of Type) on the other end is being _Credited_ . Chase is being lazy. They need to track to what Accounts the Money went to. I'm starting to think that maybe it is safer to keep your Money in a Safety Deposit Box or in your dang Mattress. Banks have really gone downhill since I worked in Banking (40 Years ago) - back in the Day thieves would not have gotten away with this.
@zezmerelda240 Жыл бұрын
makes me wonder how much is Chase's cut-- seems like they might be in on it.
@Natty183 Жыл бұрын
The banks themselves will start "bail-ins" and Bank of America seized $3k from me in 2021 claiming my tax return check and my stimulus was "fraud" lol. They kept saying they were sending it back but it took a month and a half for them to return my own money. Then I met a hacker on a dating site. They only need your phone number attached to your account and they can "spoof" your number, act like you and drain your account. It doesn't matter if you do everything right. Bank at your own risk.
@anna-lenameijer9942 Жыл бұрын
We all got fooled in 2008; the banks can behave any way they want, the Lehman helped Greece obscure their book keeping so they could enter the EU on false pretence: they have gone bankrupt 5 times/100 years, so there is some things with economy the Greeks don't understand. The result of their entry could be felt throughout the EU for 12 years. The bankers who faked the book keeping then went on to scam the pension funds in both Denmark and Germany, depleting them of billions over 5 years. Why? Because they wanted to buy yet another Ferrari and yet another summer house in Mallorca; no blush of shame to be seen on their cheeks.
@bradlong7941 Жыл бұрын
40 years ago??!!! OMG. That was when Shep was a pup and Ronald Reagan was President. How times have changed. I never knew what the internet was back then. And the only cell phones I knew of were with rich people, in their fancy cars, on TV. This is 2023.
@pennylane36 Жыл бұрын
Actually any money in a safety deposit box is not fdic insured. If a branch is seized and closed, you may be able to get inside at some point, but it could be a while
@vintageradios7790 Жыл бұрын
Here is a hot news flash for all of you guys. A lot of this stems from Bank employees gathering information and then selling it to scammers. I have no proof of this but I know for a fact there was a retired woman and my community and she was telling us about it that in her bank account beloved employees was selling information to scammers. And I believe this woman she had no reason to lie
@cfonde Жыл бұрын
This is common in the medical industry too. Scammers have been known to pay for patients' personal info, from medical office receptionists and employees, and often, the info is just turned over to the scammers, for cash.
@markg7030 Жыл бұрын
It makes sense, it could be an inside job.
@macyf6793 Жыл бұрын
Could also be people clicking links from emails and using unsecure websites causing spywares to be installed in their devices and for scammers to get their info
@swallowedinthesea11 Жыл бұрын
@@macyf6793 Money isn't everything! There's more to life than money!
@signs9587 Жыл бұрын
@@swallowedinthesea11 Like being homeless when all of your money has been wiped out and your are retired? That sounds like an exciting life.
@ij2750 Жыл бұрын
There is no reason that all wire transfers can not be held for at least 24hrs and be reversed if the customer request a reversal or does not confirm the transfer within that time frame.
@CertifiedClapaholic Жыл бұрын
There IS a reason for wire transfers to go through instantly. Not everyone wants to wait 24 hours for their money or for whatver good/service they are paying for.
@Chulitatr Жыл бұрын
Since Chase Bank is FDIC insured, they should pay back the money to customers!!
@CertifiedClapaholic Жыл бұрын
@@Chulitatr Chase didn't make the mistake, why would they pay it?
@Chulitatr Жыл бұрын
@@CertifiedClapaholic They're FDIC insured. Credit card companies allow you to dispute wrongful charges, banks should too.
@CertifiedClapaholic Жыл бұрын
@@Chulitatr it's not a wrongful charge when YOU WILLINGLY PAY for something. Take responsibility for your own actions.
@Jnglfvr Жыл бұрын
In the case described at 1:42 the scammers knew her name, bank balance etc. This is a common theme. This implies to me that either the bank's IT system was hacked to obtain this information or it's an inside job at the bank. Either way the bank should reimburse her funds as they are, at least, partially liable for the loss. In other situations where someone is just scammed into releasing their password, OTP or whatever without the scammer having initially breached the account then I can see where the bank would put the entire onus on the customer. But too many cases sound like someone at the bank is leaking info to the scammers.
@user-wj9bz8xi9u3 ай бұрын
Its current or former employees I'd say
@DragunovSniperEliteАй бұрын
or much simpler is stealing mailed statements. thats why you have people fucking with mailboxes constantly now a days
@caroline9565 Жыл бұрын
Another reason why I do not answer phone calls for unknown phone numbers
@johnnyperez19697 ай бұрын
Exactly right 😮😊
@ronaldgartner3700 Жыл бұрын
Luckily I'm broke. So no problems.
@Chulitatr Жыл бұрын
Me too. LOL
@timafiggy Жыл бұрын
I'm starting to think broke is the new wealth anyways.
@debbiblakeslee Жыл бұрын
Right me too
@44Mag Жыл бұрын
Hahaha - good answer. I think the majority of us are in the same boat....Not sure why anyone would have that kind of cash in a checking account anyway...Lots of way-'mo better places to put it!
@maxinef6654 Жыл бұрын
Lol. Broke is the new wealth.
@euniceadefila4981 Жыл бұрын
Chase Banks need to take a closer look at their employees.
@mynintendogamingfeed5208 Жыл бұрын
Chase and Wells Fargo can go bye-bye; Credit Unions are superior to the big banks.
@Chulitatr Жыл бұрын
Since Chase Bank is FDIC insured, they shuld pay back the money to customers!!
@silentrunning9847 Жыл бұрын
Why. They were dumb enough to fall for scammers
@sonamtsheten6297 Жыл бұрын
US bank too just as horrible.
@camillecali22 Жыл бұрын
I was thinking the same thing most of my money is in my credit union where they personally know me. They even have a picture of me
@IAmWithinEverything Жыл бұрын
Except if you’re having issues with online credit cards Lake Michigan Credit Union is open 8-5:00. You’re SOL if you need to talk to them after hours
@debrags2320 Жыл бұрын
I've been scammed in 2022, and Chase would not help me at all...they were so unprofessional and rude!! The bank blames the customers...the banks need to take more responsibility in these matters.
@auntiechar6416 Жыл бұрын
Facts, happened to me too, they were so nasty and no help
@macyf6793 Жыл бұрын
If you did the transaction from your end that's considered as authorized. You have the responsibility to protect your account. Its not the bank's fault
@TheWoodeva624 ай бұрын
I agree the banks and the credit union should take more responsibility.
@rustyshackelford8769 Жыл бұрын
Moral of the story, don't handle banking over the phone and don't bank at Chase.
@managingmonasmoula9811 Жыл бұрын
💯
@MacNifty Жыл бұрын
Remember all of the problems these people are having with digital currency and remember what's going on in other countries where they are using palm and d n a and personal identity tracers to pay for things. Do not give your handprint do not give biometric data to do banking or purchases. You better put a stop to that right now.
@karllager2214 Жыл бұрын
Yes indeed
@Chulitatr Жыл бұрын
Since Chase Bank is FDIC insured, they shuld pay back the money to customers!!
@debrawalker2414 Жыл бұрын
A-men 👏 A-men 👏 all this new surveillance technology and these new cell phones 📵 📱
@bonniegierach5027 Жыл бұрын
Main reason to do absolutely NO BANKING ONLINE!
@Metkafu888 Жыл бұрын
Glad to know chase has been sending me an offer to open up an account I will now BURN the offer and flush the ashes down the toilet. Thanks for letting me know.
@williewiggins2739 Жыл бұрын
If Chase Bank does not help their customers when they get robbed that means only one thing! Banks are robbing people and not the other way around! SMH Gangster Banks
@KaliKali216 Жыл бұрын
This look like a inside job to me how the scammer knew so much info from this people.
@johnnieblackburn3182 Жыл бұрын
That's why I do not ever do electronic banking, especially by phone or computer. I also never bank with Chase or B of A. B of A is guilty of the same thing as Chase, with no accountability of money stolen from personal accounts.
@camillecali22 Жыл бұрын
That is wrong when she went to the bank Chase should have immediately stopped the pending transfers.
@verreal Жыл бұрын
IT'S A RED FLAG WHEN SOMEONE TELLS YOU TO MOVE YOUR MONEY! THEY ARE DEFINITELY A SCAMMER. DON'T DO IT! I'm sorry, in cases like that, it was their fault because they were not educated about this. We need to spread the stories of scams, so people can recognize the red flags.
@Chulitatr Жыл бұрын
Since Chase Bank is FDIC insured, they shuld pay back the money to customers!!
@michaelblake2280 Жыл бұрын
@@Chulitatr only up to 250k lol
@44Mag Жыл бұрын
@@Chulitatr FDIC only pays back funds if that bank fails and closes its doors. It does not pay for customer gullibility issues.
@adrianbira2583 Жыл бұрын
@@Chulitatr What you say is not completely truth. FDIC insured means insurance loss of my deposit/account if an insured bank fails.
@Rene-cn4jc Жыл бұрын
As someone who has worked in the fraud department of various banks/credit unions, there’s usually some action that precedes wire activity (specifically.) I actually hold information session for people in my neighborhood and online neighborhood on how to avoid being the victim of these scams. Overall 1. When in doubt or just as a precaution, call the number on the back of your bank card to confirm validity of the situation. 2. Never provide authorization codes to a caller that claims to be from your bank (because they wouldn’t need it since they’re contacting you. 3. Your bank with NEVER say they need to wire your money to a different country (once funds are sent outside the country, it’s usually impossible to retrieve) or to any other account. 4. Never reveal identifying information in response to a text or caller claiming to be from the bank (because they should already have that information.) Identifying information = SSN, phn number, online username/password, computer info
@johnjones5354 Жыл бұрын
If I had a Chase account, I wouldn't have one now.
@nicolemccutcheon4518 Жыл бұрын
Just to let you all know whatever you do DONT reply or answer any calls from the bank or text messages either if it’s comes to your attention go to your bank immediately don’t call them go to them …. This way it will never happen again
@kevinrehberg8758 Жыл бұрын
I got a notification from my CU that something fishy was going on with my account and to call them..The letter provided a number .. but I independently found the number that I knew was right because it was on one of my monthly statements... They did confirm the letter and we were able to resolve the issues and the charges were reversed.. but I never just assumed that the information I had gotten in the text was legit.
@strugglebus5665 Жыл бұрын
My bank has text me several times when they flag a charge on my credit card and ask me if i authorized a specific charge. If I reply "No" my card is immediately cancelled and I have to get a new one. They have also refunded me for all the fraudulent charges thus far... which this crap usually happens after I buy something on amazon...
@nicolemccutcheon4518 Жыл бұрын
@@strugglebus5665 ok so it sounds like your having issues with the bank having to keep getting new cards and all well here’s an idea with that get a card that you know your going to shop at and use that card or here’s another way to use your card don’t use your PIN number at any places at all just use it as a credit try any of those ideas and let me know if it works because I do that now no more pins numbers even tho I have them I don’t use them when I go shopping
@jmb-cm7mr Жыл бұрын
@@kevinrehberg8758 I got a call from my Credit Union stating there was suspected fraud with my account and to call a certain number. I went to the CU to talk to someone they said the phone number is their fraud number but they checked my accounts and did not see anything to be concerned about. Its possible the fraudsters were using the CU fraud number.
@strugglebus5665 Жыл бұрын
@@nicolemccutcheon4518 Nah, I just don't use amazon and my card number doesn't get hacked anymore. If I want to buy something on amazon I'll go get a prepaid card...
@jonknight2960 Жыл бұрын
It's sad to see how incredibly desperate criminals have become nowadays... They steal from others because they don't want to go apply for a job or they use life experiences as an excuse for poor behavior. Yelm Washington has a shit ton of skimmers and fraud. I've had 7 businesses opened up in my name, a bankruptcy filed, property stolen.... It's absolutely disgusting what people do for money.
@evalangley3985 Жыл бұрын
They are not desperate, they never had it better than now. All these people are stealing retirement and mortgage funds... it is ruining life as much as a murder. Just imagine, 20 years of saving gone in a second... 20 years of your life... gone...
@lisaanderson6920 Жыл бұрын
@@evalangley3985 They even have the dam Audacity to even , go as , far to Steal . Peoples Personal Property and Homes 🏡 Even Stealing People , Wills of Inheritance . Now !!! This is Some , Crazy Behavior and Inhumane Ass Shit . Also Stealing ,People’s Life . Like Not , Physical Killing them . But Stealing , the Target 🎯 Victims Personal Information ℹ️ to , Copycat Doppelgänger The Victims . This is Crazier than a Bat 🦇 Shit !! We are , Truly Living in Some , very ! Critical Times . The Bible and the Q,ram does Speaks on this . This is just Mad Crazy 😜
@shaggydawg541911 ай бұрын
desperate? I highly doubt it. They're lazy and it's too easy to trick people. That's why.
@livingholistically14859 ай бұрын
They are not desperate the victims are, those insiders have the power. They probably have a well paying job at chase and found a loophole.
@jjvsqz Жыл бұрын
Put your money into a Credit Union or under a matress!!
@d.virgallito3490 Жыл бұрын
BOYCOTT CHASE!!!
@Chulitatr Жыл бұрын
Since Chase Bank is FDIC insured, they shuld pay back the money to customers!!
@benyosep5640 Жыл бұрын
@@Chulitatr you know how many people would be lying saying they are scammed. These are adults here, grow up.
@JudgmentCollectionTraining Жыл бұрын
These idiots sent money by wire willingly. Chase is not responsible for customers stupid mistakes.
@Averagetim Жыл бұрын
If this money was taken from chase you would see Jamie Dimon on the nightly news telling us they would be charging their customers more money. What a garbage bank.
@dmpi483 Жыл бұрын
The last guy had the best advice. Go to the bank in person and try to work the issue if there really is one. Or look up the bank's website and call their 1-800 number. Whatever you do don't clink on a link.
@chaoticallysay2625 Жыл бұрын
They do not want give these hard working people their cash back
@eckankar7756 Жыл бұрын
I wonder what these customers actually did provide unwillingly to the scammers. Lots of information was left out of this brief segment.
@eckankar7756 Жыл бұрын
@@muadhnate VERY good point!!!! That easily could have happened.
@missc8870 Жыл бұрын
The full investigation or reporters story is linked in the video's description.
@naubaucat Жыл бұрын
I am so sorry that these people got screwed out of their money, and it is a shame these rich banks turn a blind eye. I had an account with Chase 15 years ago, and they really messed up my account, and I tried to tell anyone that would listen to me stay away from Chase bank.
@CJ-jt4wq Жыл бұрын
I stopped dealing with Chase years ago, their bigger crooks than the scammers
@zezmerelda240 Жыл бұрын
me too.
@mts7274 Жыл бұрын
Chase isn't responsible for people falling for phishing scams. If they had an actual online account or used Chase's correct phone number they would still have all their money. So simple.
@mts7274 Жыл бұрын
@@dayvision9742 These 'victims' actually GAVE their account details to the scammers. If the scammers already had what they needed, they would never had to contact the vivtims in the first place. They could have wiped out the entire balances!
@mts7274 Жыл бұрын
@@dayvision9742 You're taking the word of some totally gullible person who is easily taken by a phishing scam?? Let's not forget that almost all females believe in astrology, and they also believe they can read minds, lol.
@schreds8882 Жыл бұрын
Now that BofA has closed most of its branches and reduced hours, you can't go to a bank and ask them in person. I think these scams are getting so bad that we should go back to cash and shopping in brick and mortar stores. I've even considered keeping cash and not trusting banks anymore. It's like 1929 again.
@mattyrock2467 Жыл бұрын
smart move
@SugaDontPlay Жыл бұрын
You don't need to go in branch. There's an authentic phone number right in the back of your debit card. Just call that number.
@lindapreston9117 Жыл бұрын
Maybe the real scammer is the Chase Bank!!!
@kentGrey Жыл бұрын
One of the problems is that "the appropriate actions or steps to secure your information" is a rapidly moving target. You'd have to spend hours a week doing research to stay ahead or even with the scammers. The banks are basically telling us WE have to work our regular jobs (40, 50, 60 hours a week), pay them fees for holding and USING our money, and then come home and become amateur IT professionals. Law enforcement can and will take cash from you (with no crime nor charges) and refuse to return it. And of course cash can be stolen with no trace. So the prevailing message is your money is safe NOWHERE! I'm not a conspiracy nut but at some point you have to wonder why the strings that do get pulled always get pulled in favor of corporations to the detriment of the average person.
@akiram6609 Жыл бұрын
Welcome to corporate oligarchy.
@Rene-cn4jc Жыл бұрын
You’re absolutely correct! These scammers literally go to school for this sometimes. Just like the financial sector (as well as the medical sector) are trying to keep up, scammers full time job is to find ways to get around technology. They definitely count of consumers’ emotional response to help.
@akiram6609 Жыл бұрын
@@Rene-cn4jc Not only that, scammers aren’t just individuals looking to make a quick buck. They’re now organized into cartels with all their pooled resources and hired guns. They are becoming more dangerous. Ultimately the ones who will pay the price are individuals like you and me who are least likely to have the resources to fight back.
@gokaren420 Жыл бұрын
I am a conspiracy realist and we aren't nuts because we talk about the truth
@sblijheid Жыл бұрын
You do sound like you're wearing a thin foil hat. All you have to do is put alerts on your account and double check your online banking if you get a weird alert. I get a text for every transaction and I'm certain I did not ask for an alert on everything. It was done by Wells Fargo possibly to save their hides from dumb claims like this.
@hermanrogers1325 Жыл бұрын
Never put banking account information on a computer or tablet or iPhone and never talk to strangers
@spazzman90 Жыл бұрын
Get real.
@donaldmickunas8552 Жыл бұрын
@@spazzman90 right back at you. Computer devices can be hacked. Wi-Fi data can be intercepted. You have no way of knowing just how secure any app or software really is. Wake up.
@spazzman90 Жыл бұрын
@@donaldmickunas8552 And someone can rob you at gunpoint, break into your home while you're away, break into your car etc. What's your point? People with even the lowest levels of common sense don't get hacked. It's always the outliers that make the news.
@donaldmickunas8552 Жыл бұрын
@@spazzman90 If people don’t get hacked, then only a small number end up losing money to scammers, the outliers, and the news is making a big deal out of nothing. Personally, I think that is nonsense. More people get hacked and scammed than is commonly reported. IMO, being aware and taking steps to better ensure the security of one’s assets is wise. You are free to do as you please.
@roachtoasties Жыл бұрын
I don't acknowledge any texts, emails or phone calls I receive from a "bank." The only exception is entering a code for two factor authentication, where I know I'm logging onto my account for myself. Only call the numbers on your bank statement or go to the bank. Doing that, and you're going to be scammed, then the bank is doing the scamming.
@13ikea Жыл бұрын
It’s usually from a 10- digit number too. That’s a big red flag.
@MI-6e Жыл бұрын
Same here. I deny and then Block all unknown numbers, even area codes where I don't expect to receive calls from.
@lovera3878 Жыл бұрын
I would never transfer any money on the say of someone on the phone. I would have to initiate the call. Scammers must be the worst scum of the earth. They are usually so far away, you cant even get justice.
@nomatusi7514 Жыл бұрын
I got one from Comcast that sounded like it is the real company. When I hanged up and call again I got the same person. In a call center the probability of getting the same person when you call back is very little. I knew straight away it is a scam.
@berths1957 Жыл бұрын
There has to be people out there that can help the victims like this to recover their money instead of saying there's nothing that Chase Bank to do. I would definitely never bank with Chase
@donaldmickunas8552 Жыл бұрын
Have you ever heard the saying that “an ounce of prevention is worth a pound of cure?” Most users are security ignorant by choice. They use passwords like 12345, “password”, “Mary had a little lamb” instead of $&bd1H%l!:€r9. They ignorantly assume emails, texts, and phone calls are from who they claim they’re from. They store financial and personal information in clear text on phones and computers in plain text. They have no idea what 2FA is or why they should use it. They foolishly put convenience before security then blame someone else when their foolishness bears bad fruit.
@beesomsak6727 Жыл бұрын
@Tavari however if the Bank has transferred to an actual account they can track it??? but as said perhaps these Banks are too lazy to do that......
@sblijheid Жыл бұрын
@Bee Somsak They know exactly where it went, but since you authorized it, they cannot reverse it. It's at a different institution over which they do not have control.
@davidtwister6936 Жыл бұрын
The bank will never call you or text you in a million years. Never fall for a call from the bank.
@ND_US Жыл бұрын
The thing it's needed to address here is why the authority won't go after the scammer when they know who the scammer is. Bank cannot cancel or reverse a domestic wire transfer because the transaction complete in mere minutes but they have the information of the one who receive it.
@EL34XYZ Жыл бұрын
They should know better. People fall for scams all the time when common sense should tell you something is wrong.
@TheEsquireClub10 ай бұрын
My 88 year old father, an Army Veteran, went to a CVS ATM & apparently left the ATM open. CHASE ended up doing an “investigation” of one day & told him he’d taken the money. My brother & I went to CVS & asked if anyone contacted them or ask for security camera footage. NO. CHASE never even bothered to contact anyone! DAD NEVER GOT ANY OF HIS MONEY BACK! $500.00 was a lot of money for my Dad to lose. My brother & I gave him another $500. That’s why we moved his assets to Desert Financial & never looked back!
@OMGThisIsAwesome Жыл бұрын
The problem in this country is no accountability, why I didn't hear anything about who is going after the bad guys?
@pennylane36 Жыл бұрын
I don’t think people realize that most banks in America, including chase, their web site and online banking is handled by a 3rd party in another country. I didn’t know, but one day I couldn’t log into my bank account so I called my local branch and they transferred me to online banking. Nice lady but she had a thick accent so I asked her where she was and she said Pakistan or something like that. She could see all my transactions and how much I had in my account It’s very worrisome
@beth3535 Жыл бұрын
My daughter had her identity stolen with a Chase card and they did nothing.
@johnbrown1851 Жыл бұрын
They can trace where the money went.....IF they want to.
@sands7779 Жыл бұрын
Immediately transferred on. Some banks see patterns from machine learning and warn their customers and hold the transfer for 24 hrs.0
@frenchis19 Жыл бұрын
Banks are in on this!!! Chase should call the people that are authorized the transfer if it's over 500 bucks ;
@dii-N-sd Жыл бұрын
If it's a scammer, Chase prob has no idea who it was or how to contact the hackers that transferred the funds.
@Jim-re3sr Жыл бұрын
Banks pay nothing in interest on accounts, everyone take your money out of Chase
@johndelamontaigne7711 Жыл бұрын
Don't do online banking period! And never give out any financial info over the phone. What really makes me mad is that if you go to the bank in person to withdraw all your money they will try to stop you. But a scammer can do it digitally in seconds and they dont say a word. Its the opposite of how it should be.
@JohnS-er7jh Жыл бұрын
they are making it more difficult to NOT do online banking anymore.
@paulh7798 Жыл бұрын
I’ve worked for Chase in the past. They are criminals through and through. Don’t expect any help from them. I wouldn’t be in the slightest surprised if Chase is in some way involved.
@heatherh1690 Жыл бұрын
I have been scammed this way also with another bank. Luckily I don't keep more then a hundred dollars in the bank and they only got less than $50. Keep your money in your own bank safe at home.
@assallove1010 Жыл бұрын
I think it is inside job because it happened to me as well and chase refused to help me out.
@kevinrehberg8758 Жыл бұрын
Never respond directly to text of phone call alerts... First of all the IRS or SSA won't use the phone to contact you other than to ask you to call them directly from an independent source... They use USPS to contact people typically or knock on the door.... The same process should be done with your financial institutions... If you get that text or call tell the caller you will call them back from an independently researched source like a past monthly statement.... I have even used another person's cell phone to make the return phone call
@richwallace6854 Жыл бұрын
Chase,to me, is known for not helping when a customer is victimized.
@brandonmoskos9149Ай бұрын
Bank holds no responsibility for protecting their customer's money? Wow. Lmao
@michaelsorrell9922 Жыл бұрын
THEY SEND ME SCAMS ALL THE TIME, ON BANKS I DONT EVEN HAVE ACCTS AT!!!
@theodoredesmarais4219 Жыл бұрын
Chase needs to answer for this immediately. Get the FBI on it, get the NSA on it, get someone on it, make Chase go to the Congressional hearing and answer for this now. WE cannot have banks leaving us unsecured and uninsured. Call your representatives and senators now !!
@sblijheid Жыл бұрын
You really had to tell us that loud that you're dumb?
@Joanna-li6ub Жыл бұрын
My account got hacked the cell number was changed and got a letter stating I opened a card which is false.
@muskafella Жыл бұрын
2:24 The smug on the reporters face just says "I can't wait to be done with this story"
@AAALLDAY07 Жыл бұрын
If they person your talking to on the phone has an Indian assent, it’s 100 percent scam
@donaldmickunas8552 Жыл бұрын
Banks have been sending customers notices about scammers and account security measures for years. People routinely ignore them then blame the bank. Secure passwords, 2fa, good security questions and answers, always verify any communication directly with the bank or business. I’m 68 years old, a retired trucker. I know these things. I pay attention. These people chose to remain ignorant and paid dearly for it.
@binhminh417 Жыл бұрын
Exactly!
@teresaesquivel2040 Жыл бұрын
Your white u literally specialize in fraudulent crimes. Have you heard of white collar crimes?
@DC-qn4wz2 ай бұрын
All the info you listed can be stolen by scammers!
@IMeMineWho Жыл бұрын
Chase was one of those banks in the 2008 bank crisis. WF has also been in the news with a bad rep.
@jenshark4 Жыл бұрын
I am sad for these victims of fraud. Unfortunately fraudsters know how to manipulate people and their emotions.
@anna-lenameijer9942 Жыл бұрын
It sounds like an inside-action; from somebody in the bank. We are also alerted on TV not to give out information to people who "call from a bank".
@fbbWaddell Жыл бұрын
The only way they got that kind of information is if they hacked the Chase Bank system and got it. THey probably are telling you it's not their problem because they don't want to admit the security breach and that they didn't notify anyone of the security breach.
@user-wh1nr9rr1h Жыл бұрын
Never open a link on your phone unless you know it's coming...period.
@stheworldturns Жыл бұрын
The unwillingness to help their customers only tells me the bank might be the scammers lol
@erniecho10 күн бұрын
So what's the point of having money in a bank, if there not going to help you?😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂
@CryptoBlockchainTechnologies Жыл бұрын
It’s called Chase bank for a reason, you’ll be chasing your losses.
@khawmtiti4460 Жыл бұрын
This is March 2023 and these people still don't know there is a scam going on by zelle
@JudgmentCollectionTraining Жыл бұрын
I answer the home and cell phone from strangers "this is Michael with Florida Central Bank fraud and dispute department, may I please get your case number"?
@noreenn6976 Жыл бұрын
LOL
@cynthiajones7608 Жыл бұрын
I don't care what ANYBODY SAYS, IT'S AN INSIDE JOB!!!!!!
@sherrikins3557 Жыл бұрын
Maybe it’s an inside job.. it happened to me a couple years ago. They actually made a copy of my debit card and took out $. The bank thinking it was due at a gas station
@sherrikins3557 Жыл бұрын
It was Chase
@donnahilton471 Жыл бұрын
It could have been, gas stations are vulnerable.
@bonniegaither3994 Жыл бұрын
I’m so sorry this happened to them. If I were them and anyone else with Chase, I’d take all my money out. Hit THEM where it hurts if they refuse to help.
@babiijean117 ай бұрын
At some point, u need to protect yourself. If u notice, these types of scams have been happening for years now. U would like people would stop falling for them.
@erinakie3695 Жыл бұрын
They couldn’t stop the pending for her? What?
@RoadTripA1A Жыл бұрын
I've always thought "Chase" is the last word I want to be thinking when it comes to my money.
@leonaleaver7477 Жыл бұрын
Listen to this story carefully they knew she was there and that she would take that call from Chase. This is what Surveillance is doing
@lobowolf9941 Жыл бұрын
This is why I don’t bank with chase, I dropped the 20years ago😂
@accountantreviews7002 Жыл бұрын
It’s an inside job . Chase can deny or claim hackers but who are they really hiring?
@ilsemontejo3304 Жыл бұрын
Sorry for everybody suffering like this.
@sabriyahsmith346 Жыл бұрын
They need to do a class action lawsuit!
@mistermylo8607 Жыл бұрын
The feds need to step in and investigate this bank!
@elaine8477 Жыл бұрын
Sounds like the crook could actually be Chase. Like one of their cEO's wanted a bigger bonus.
@Rambat Жыл бұрын
If Chase cared, they’d have better security.
@Jiltedin2007 Жыл бұрын
So glad that I was permanently banned by this joke of a bank! I could only imagine how much I would have lost with Chase.
@steveshea6148 Жыл бұрын
This piece is extremely slim on specifics.
@Honestandtruth007 Жыл бұрын
SOMETIMES...... IT'S THE PEOPLE INSIDE that Relate to the Criminal activities. That's easy for the thieves but very For Consumer.....
@hermanrogers1325 Жыл бұрын
She should have never moved her money,the only way this scam can work is for her to do what she is told to do transfer her money to another account that’s secure into the hands of the scammer. Nobody tells me what to do I will go to the bank in person and verify that information before doing anything
@neonnoir9692 Жыл бұрын
They had her account details because they've been watching her activity on her computer or phone I'll bet.
@jeffrenman4146 Жыл бұрын
the bank should be obligated in some form… Who's to say it wasn't the bank that was the scan? Where did the information that the scammers used come from? It all leads to the chase bank. Lack of security breach of security couldn't even stop the transfer when asked which to me is pretty suspicious. The chase bank should file for bankruptcy but not until they pay back there customers. And they should close their doors
@nomatusi7514 Жыл бұрын
They call centers in India that where scammers get data from.
@dannymcmenemy5151 Жыл бұрын
in the UK it is difficult to open a bank account without a passport / driving license / utility bills dating back 9 months a letter from a professional person ie doctor /company director or the like and yet criminals seem to be able to open dozens of accounts at a time . also if you accidently pay money into the wrong account it,s almost impossible to get it back . the bank citing data protection rules so they can't tell you who has your money . a law to make payments have an account number AND name which matches the account number has been held up for years
@steveshea6148 Жыл бұрын
Wire transfers are used with the international banking system. Usually the money in a scam like this goes to a foreign bank account to put up jurisdictional and practical barriers to law enforcement.
@advancetotabletop5328 Жыл бұрын
Not that this wouldn’t happen at a credit union… but, yeah, credit unions. Our Chase account is only for 3rd party access, so we put as little money as possible in it.
@OM-xw6su Жыл бұрын
I never would trust Chase or Bank of America. Credit union would be more trustworthy place to hold your money