This man is definitely not acting like that for the camera. Bought a bag from him yesterday and he’s this genuine 24/7

This man keeps his store alive not for money, but for interacting with customers to hear many stories

went into his store earlier today looking for a coat and ended up having a 40 minute conversation about baseball and life. henry is a very lovely person

When I visited New York when I was 17 years old I bought a jacket from this store. It ended up getting stolen. This year I visited New York again at 21 years old. I went to this store to buy the same jacket again because it was the only one that had it in stock and that jacket was my favorite jacket. The second I walked in, Henry recognized me immediately from a 5 minute interaction I had with him 4 years ago. The man is not only nice and humble but extremely sharp. Love Henry and his store.

He's a therapist for the community. A kindhearted man. Lovely story.

That's a business I wanna support. This absolute lad is there for everyone, not for profits and his customers/family are there for him.

I met this man in his store. One of the most amazing and humble people here in the city. He told me there once was a teenager that used to come in the store and was rude to him, bothered him because he was Asian. But he was still treated him with kindness, never yelled or cursed at him. A couple years later, he got a letter and a check from the teen who remembered him, now grown up, apologizing for being a bad kid saying he changed his life, and thanking him for being so kind to him regardless. He is beyond words. I've never felt so touched by a strangers words and stories. Please support his store if any of you get the chance. Buy anything, small or big, he will appreciate it

He uses the large duffels as his day bed. It's so funny that his customers catch him resting on them. May his children appreciate what he does to provide for the family. He himself and his shop are one of New York's many characters.

The way he consoled that veteran. Man if we meet even one person like him every week or every month who talks to us in such a loving way, we would all learn to be more kind and tolerant

He is so sweet. I hope his business is able to get through the pandemic

I just called Henry and told him I saw this video yesterday. I am from Toronto, Canada and a second-generation Canadian. This video made me realize just how much sacrifice and work my grandparents had to make to run their own store in the 80s and 90s. For the first time in 21 years, I started to learn Cantonese and now can communicate with my grandparents and thank them for all they have done. I told Henry this and thanked him for making me become closer to my culture and family. He was so kind and even told the other worker my story. He was clearly very touched and asked for my name. He said that he hopes I will visit the store. This is a very touching story, that I am sure many of us can relate to - from all backgrounds. I strive to find kindness and resilience like Henry. We even spoke a little Cantonese to each other!

I first met Henry around 13 years ago, and went to his store somewhat frequently back then. Didn't go back for maybe 8 or 9 years and he immediately recognized me and we spent an hour or so catching up. Such an amazing soul and wonderful human to have here.

He showed there there is humanity even in New Yorkers.

That guy is correct. Interaction promotes closeness, understanding n acceptance.

I met this wonderful man the other day. I went in with my husband as there were a few customers he was working with he thanked us 1000x for our patience and I came with a patch of my previous command and he hugged me and told me he was proud of me. I almost cried and he pinched my cheeks. What a sweet humble soul.

As a veteran, I wish I was there back in NYC to support this store. YOU can tell he has a lot of LOVE for the veterans and his customers. BLESS YOU! WE veterans need more like YOU!

He is such an approachable person...

"New York looks out for New York." That's pure. ❤️

I was at Henry's store this summer. When I walked in, he was sleeping exactly as seen in the video. I met him, and his voice, his great kindness and his affectionate greeting to my family was like in the video too. I bought some small items, and he gave me something precious, not because of its price but because of its importance. Perhaps Henry may not become a millionaire from his store, but he sure is a real rich man.

Heart of gold. May he live for 100 more years.

I feel that people like him are rare but not really appreciated until there are no more. The world doesnt really see value in people like him but I do. For me, he is an example of the best sales people in the world. I work in retail and we"re told that you need to sell w/in 2 mins of talking to a customer..

I know what a 4 hour commute is like, but with those hours is tough. That means at the least leave home at 6am work to 8pm, get home at midnight. Never see your kids and do it all over again.

My wife and I went to Henry's store a few years back, we talked for like an hour about life... he's a truly humble person. I'm so happy he's still running the store, we'll be back.

A man like him may not end up being the richest or famous, but he'll be loved by thousands that were touched by his humanity and kindness. Not many rich and famous can boast about that. Absolute legend❤️

This just put a smile on my face the whole time.

He is a true american patriot 🇺🇸🇺🇸

Currently sporting a jacket from this man's shop. I urge anyone in the city to stop by. Great man. Great deals.

This is so cool!!. I just visited NY a couple of weeks ago and realized the small bag I was using to carry my camera was too small and clumsy. I happened to be walking by this surplus store and saw backpackers inside. The prices were great and the store owner was so nice and soft spoken. To my surprise this video popped up today and it made me so excited to see. I have always heard the people of NY are rude and callous but I had a totally different experience. Everyone we came across was very helpful when we needed help with the subways and through all our interactions. The main difference I noticed was that New Yorkers are in a hurry to where ever they are going and move at a much faster pace while getting from point A to B then when they get there they slow down quite a bit LOL. I loved NY and would recommend to anyone that hasn’t been 😊

Kids, never ever say bad things to your parents, you will regret it when they gone forever!!!! My dad pass away in 2019 and I'm still crying whenever see story like this.. thank you for sharing this 🙏🏻😭😭😭

Aww bless this man. And the people in the community helping to keep him in business. That's no small feat in NYC. Wish him all the best!

Mate this makes my Aussie eyes tear up with joy for this man here. So much hard work and grit to be able to run a store like this, and the city has his back. That's community

As a Vietnamese - younger generation, I just wanted to say to that Vietnam War veteran: we forgive you, or at least, I forgive you. I think you should feel honored for you fought for a cause. Both side hurt, really a lot, but what we have now is peace, and hopefully, forever peace. We would never forget, but we forgive. I almost burst out into tears when seeing him and hearing his heartbreaking voice under that mask.

So rare to find someone passionate about his customers… Bless you!!!

i just called Henry here on the east coast time & told him about how inspirational his story is & about this video uploaded here. he was not aware. said i made his day! ♥️

I'm not in any way into the things he sells just because i dont wear them nor am I a vet. But man if I saw this man I'd go in just to say hello and buy anything if i could. I love people like him. I get a smile seeing how over joyed he is. I'm glad society hasn't taken this man's spirit.

His voice is zen 🙂, no rush , no clutter ,no push to be productive just pure calmness and maturity

This story is great, no politics, just old fashioned human to human interaction and the strength of the human spirit in hard times.

His english may not be the best but he always sends his emotions and thoughts across when he talks. That's what makes him such an asset to the community

His physcial body opens this store, his personality is what keep it open.......

Wow, thats an amazing story. His family needs to move closer to the city though

As a Vietnamese, I would like to tell the Vietnam Vet that he did not do anything wrong, everything was passed away, lets move on, Vietnamese do love and appreciate American people to visit my country not just a tourist but as a friend. Trust me, leave that away, if he want to travel to Vietnam someday, I am sure no one would blame him because he was a vet, trust me every Vietnamese former army soldiers do invite and make friend with a lot of American Vietnam vet.

Wow what a lovely video. It’s crazy how I’ve walked pass that store so many times, but didn’t go in because I’m not in the military. But now I’ll for sure try to stop by and support. Hella respect to this man!❤️

I got to meet this guy a few days ago, he was so nice! We talked for a bit, he actually commutes from upstate NY for hours everyday. Respect the hustle

Yesssssss! I have been going to this shop for over 30 years! I’m an artist/videographer living in New York City my whole life. I always stop here for clothing & small bags. It is such a part of the fabric of my experience living in this city. I love that its a Chinese guy owning/running the shop. Totally authentic to the NYC. I always support him.

Shopping plus some therapy - just having someone to talk to today is hard for a lot of people, especially veterans.

This story show compassion when the world need it most .....people are valuable

I remember going here years ago with my partner at the time and the one thing I remembered was that he was probably one of the friendliest and most engaging store owners I had ever met. I worked about 4 blocks from there for about 4 years, I kinda wanna visit him now.

It's cool to see folks who are content. Rare these days. Dude seems genuinely happy just to interact with people, and not in a stalkerish way.

I've actually been in this shop. It's tiny but a great place to find surplus military bags. Everything is in great condition.

Of all of the businesses that were considered essential, the bag stores should have been considered essential for people to have access to buying bags as they are very important and things do happen to them where people need to have access to buying a replacement and especially for essential workers that were coming out every single day and use their bags to place their important items and if something happens, they need access to buying them. I am glad this man is getting a lot of support for his business.

I stumbled across this shop when I was visiting Russ & Daughters. Did not know he was this famous! A genuinely nice and honest man.

I wish he had an online store!

I don't know what it is about him that i find so heart warming, but i really want go to New York and shop in his store now.

That's my favorite guy right here, I see him every time im in the area he's like my second dad ong

i was always mad at my dad for being away for work while I grew up, I remember in high school how mad I felt that he couldn't make my basketball games (as I drove home in my new car that he bought me...) As I got older I learned to appreciate all his hard work and dedication. He paved the road for me to skip on.

I love this man, I've been stoping by his store since 2016 and remembers almost everyone he interacts with.

You know what's rare these days? Love for people. Because it can only be cultivated through real life interactions. Something that's going endangered in a society were everybody and every tech corporation wants you to go fully virtual. This guy exemplifies what it means to be human. I wish him all the best.

As a Vietnamese, I feel sorry for all the veterans no matter which side you were on. My grandmother who even though lost almost every loved one because of the war, loves it when I told her about my life overseas and not even once I see the hatred in her words or her eyes.

This is how hollywood movies and the how American dream is created. Someone who comes from a humble background, (and in this specific case an immigrant who came here because of a dream and better life) learned the language, flew straight, treated his fellow man with kindness, working tirelessly to put food on the table for his family. Real American dreams, people helping people. Not a one way.

What a lovely, humble man. He really deserves respect and support and I am so glad so many people continue to support him and his business. I hope he has many more years in his store. If I ever get back to NYC I will seek him out and buy something from him. It's sad though that he has such a long commute which means less time with his family.

Awesome! I hope his shop continues to thrive for another 50+ years. More New Yorkers and online customers should support his shop, as well as others like his.

I am really moved by how much community support a Chinese immigrant got from the NYC community especially in the background of asian hate that's going on fueled by the pandemic. Tears in my eyes. We all need ti be compassionate and supportive of each other, and not hate each other.

It’s people like this that lets us think there’s still hope in this society. Will definitely visit this store when I’m in NYC next month!

Props this guy for giving the respect to veterans that they deserve

What a beautiful story. Everyone should support the small businesses in your community. They are the fabric that binds us.

Such a wholesome man. I'm glad that he truly enjoys what he does.

His stories are so heartwarming, the people around him, supporting him are also great

He is so sweet and his customers care is beyond something dude. My his customers are also way too sweet.

Amazing man. He sees human relationships more valuable than money. Very rare these days.

Beautiful story, beautiful person, beautiful soul. I can’t help but cry while watching this. You’re an inspiration sir and thank you to all his supporters.

To all Vets..Thank you sooooo much for all your sacrifices and service....

Treat people with kindness and respect and it will come back to you........😎🙏✌

I would like to go there, support his business, and have some meaningful conversation with that man

This man is such a beautiful soul😭🌟🙏🏻 I love this, I’m so happy for all his interactions and friendships

We need more people like Henry in this world! His kids may have missed seeing him but they should be really proud.

Very true! This made me cry. Great respect

Patriotic store owner. It's nice to see how his customers are like family.

I just went to his store today and he's the exact same as he is in this video. The kindest soul I think I've ever had the pleasure of meeting.

I love this store! Been going here since i was a kid, love this guy he's always been the sweetest caring guy, stores like this is what makes New York special.

A retailer with heart. Very rare in this world

Stories like this bring me so much joy.

This melted my heart. I hope people like him will live longer to encourage and inspire others to spread love and positivity in this rude world we live in.

Bless this man so much....his soul is so precious. He has empathy and that isn't common...this is far beyond customer service...he is a 100% representation of human love for others, selflessness, understanding,empathy,care, forgiveness, simplicity , grace,graditude, HARD WORK, dedication,and represents why people want to come to America& how important LEGAL immigration is & what LEGAL immigrants mean to America..I TRUELY love him..his soul is beautiful

He's so lovely. I love this store, and whenever I have friends visiting NYC and they need a bag, I take them here. My Navy friend still talks about the awesome duffel bag he got here. What an awesome guy!!

We used to have a store like this where I grew up, it was my favorite store. I was heartbroken when it closed down. I hope this man stays open for many years to come

This man is a rare spirit. A glimmer of hope for humanity. Thank you Henry!

This is the most affable man ever. This brought me to tears, and my parents had a similar story of moving to the US. It’s beautiful.

I have been here numerous times....not of late as I work from home now, and am seldom in Manhattan but now I am inspired and go back to say hello, the owner is a lovely gentleman and I still own and use bags purchased from his shop. This is what America is all about - small, neighborhood businesses, run by real people with real hearts.

This guy has such a genuine & humble soul ❤ More power to him & his store!!! 💪🏻

This was one of the best news stories I have seen all year. Thank You for actually putting the work in to produce a real human interest piece. Thank You Henry and People of New York for spreading the True Love.

A little support from many means a lot to one.

What a humble and gentle soul. Much respect.

All the positive stories and support! I'm sure its much appreciated to hear and so lovely that his family can read and understand more of what their father does for them. ♡

What an awesome person you know some people are really genuine and people take that for granted I would definitely go to his store no doubt about it

I wish more people are like him I didn't attend collage bc i wanted to learn from people , meet them , be friends, even teavh them But people usually don't respond positively Im even trying to improve my communication skills in case the lost puzzle is from me

I love how this channel shows positive stories. We live in such a negative world right now. It gives me hope that someday everything will be okay. Thanks.

I love this guy so humble reminds me of my parents and how they treat customers

How one can struggle so much and be so thankful. I've never been to NY but this is what NY is to me. Refreshing to see this instead of all the negativity being spread. Thanks to all that support this man and his shop. Thanks for the video.

Il faudrait beaucoup plus de personne comme cet homme dans le monde. On vous souhaite beaucoup de bonnes choses et on vous envoie beaucoup de bonnes vibrations de la Nouvelle-Calédonie !!!

He's such an amazing human being, we need more of him in this world.