Getting and Rooming the Patient / Accel 180 ©

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Lance Cadena

5 жыл бұрын

Patient experience and employee wellness coaching by Accel 180 ©

Пікірлер: 25

@powermixstudio495 4 жыл бұрын

Awesome transformation! This should be a mandatory video for all medical assistants.

@milkyway-nk4jz 4 жыл бұрын

LMAO, every doctors office I've been to they have done the 'transactional' greeting

@cic5347 2 жыл бұрын

Same here lol

@bluejade1212 4 жыл бұрын

the first scenario is so common...I thought it was normal practice.

@andreaharris4683 2 жыл бұрын

It is when appts are double booked, people coming in 15-20 mins late for their appts which f's up the whole flow, and impatient ass providers. You dont have time to make a patient feel all warm and fuzzy.

@jackseller974 3 жыл бұрын

Best video ever! Thank you so much!!

@huangyanping88888 3 жыл бұрын

Thank you for your explanation 👍 and sharing.

@wanderer8041 3 жыл бұрын

I’m from Denmark (Scandinavia). Here, the employees definitely need to see this video. Here, they’re not welcoming or empathetic. That’s what happens with our “free” health care, I guess.

@anthonyflores7697 3 жыл бұрын

The Keyboard drag at the end of the "Transactional" was great lol

@kimmichaud7741 Жыл бұрын

I do.the second one I can't help.it it's part of my.personality

@willmarinac5201 3 жыл бұрын

Funny feeling LPN right is probably usually cold

@albartneil4535 3 жыл бұрын

Transactional style is mostly common in almost all cultures I am sure.. As an RN my personal opinion would be to more warming to the clients and giving up all perfunctory actions to them...

@youtellme1181 3 жыл бұрын

i took a nap well watching this XD

@mariaarmstrong1058 5 жыл бұрын

No comments??? No wonder no one knows how it is supposed to be done. You'd think that acting like a happy human would suffice. 97% of my rooming experiences having me wanting to "just leave". The greeter who opened the door never gave me her name or title at an obgyn office. She actually called me "sweetie" after telling me to remove my pants. She'd counted out 4 gloves so I remained clothed and waiting for the Dr. to come in. I needed one swab done and this MA was planning on watching. A lady Dr. wanted her there as a witness. Hell no I thought. I haven't vetted "Morgan". She was half my age and that compounds the disrespect. I got directions from the Dr. & did the swab myself. When the Dr. didn't even reprimand her employee, it was my last visit. "It's ma'am or sir NOT dear darling honey or sweetheart." ~Tell the world what they should have learned their first week on the job.

@leangroundbeef2322 3 жыл бұрын

wat

@apdroidgeek1737 3 жыл бұрын

@@leangroundbeef2322 i think shes complaining about her MA calling her sweetie, which i think is disrespectful and not a proper way of greeting a patient, but the rest idk, i think she wants the MA to do the swab.

@Rubyy_22 Жыл бұрын

@@apdroidgeek1737 😂😂

@Rubyy_22 Жыл бұрын

@@leangroundbeef2322 😂

@Drift_x27 10 ай бұрын

Lol @ shaking a pts hand.

@milkyway-nk4jz 4 жыл бұрын

Whoa don't touch, you don't know if they have past trauma. Do not touch without permission. It's considered battery!!!

@wanderer8041 3 жыл бұрын

For real?

@leangroundbeef2322 3 жыл бұрын

@@wanderer8041 nah, they're incorrect.

@anthien6451 3 жыл бұрын

yeah I was like that would not be good. First of all you do not know where they are hurting and touching them can aggravate their pain. I know that from personal experience. Second of all you do not know what their religious background is, they may not like strangers touching them. Thirdly like Milky way said they could have personal trauma that does not like being touched. Or perhaps they’re on autism spectrum and they do not handle people touching them well. Overall just not a good idea!

@lissa4922 3 жыл бұрын

Yes, 100% I noticed this too

@sadiboza7783 11 ай бұрын

Exactly!