HEALTHCARE ACCOUNT IN CALL CENTERS: SALARY, TASKS, PROS, CONS, TIPS TO SURVIVE & MORE! 💯

Рет қаралды 5,292

Күн бұрын

HEALTHCARE ACCOUNT IN CALL CENTERS: SALARY, TASKS, PROS, CONS, TIPS TO SURVIVE & MORE! 💯
Welcome to Nayumi Cee channel! Today, we're diving into the world of healthcare account in the call center industry. If you're considering or already working in a healthcare account, this video is for you. Let's explore the pros and cons, survival tips, discuss the types of calls and callers you might encounter, and so much more!
Healthcare companies in the USA: 👇
📍www.investopedia.com/articles...
Retail Account: 👇
📍 • RETAIL ACCOUNT IN CALL...
Telco Account: 👇
📍 • TELCO ACCOUNT MOCK CAL...
OUTLINE:
0:00 - Intro
0:59 - BPO companies that has healthcare account
1:46 - Top healthcare companies in USA
02:25 - Healthcare Account overview
3:22 - Salary & benefits in Healthcare Account
04:34 - Tasks of a Healthcare Account agent
11:09 - Types of customers in Healthcare Account
13:23 - Pros of working in a healthcare account
15:14 - Cons of working in a healthcare account
16:29 - Tips to survive Healthcare Account
17:29 - Outro
KEYWORDS:
Healthcare Account
Healthcare Account in Call Centers
What is Healthcare Account in BPO
Tips to survive in a healthcare account
BPO companies that has healthcare account programs
Healthcare companies in the USA
Understanding the healthcare industry
Pros of working in a healthcare account
Cons of working in a healthcare account
Benefits of working in a healthcare account
Disadvantages of working in a healthcare account
Salary of a call center agent working in a healthcare account
Types of customers in a healthcare account
Types of calls in a healthcare account
Healthcare Account sample mock call
Healthcare Call Center Agent Insights
Pros and Cons of Call Center Jobs in Healthcare
Surviving as a Healthcare Call Center Agent
Tips for Success in Healthcare Call Center Careers
Types of Calls in Healthcare Customer Service
Dealing with Challenging Callers in Healthcare
Behind the Scenes: Healthcare Call Center Operations
A Day in the Life of a Healthcare Call Center Agent
Navigating Emotional Calls in Healthcare
Essential Skills for Healthcare Customer Service Reps
Career Growth Opportunities in Healthcare Call Centers
Challenges Faced by Healthcare Call Center Agents
Understanding Healthcare Protocols for Call Center Agents
Patient-Focused Communication in Healthcare Calls
Balancing Empathy and Professionalism in Healthcare Support
Insider Tips for Excelling in Healthcare Call Center Roles
Real Talk: What It's Like Working in Healthcare Customer Service
Demystifying Medical Jargon for Call Center Agents
Coping Strategies for Stressful Calls in Healthcare
How to Stand Out in Your Healthcare Call Center Career
Sagility
Genpact
Optum
Conduent
CarelonGlobalSolutions
OmegaHealthcare
NTTBPO
Everise
Infinx
UnitedHealthGroup
Cigna
AnthemInc
Humana
Aetna
MagellanHealth
Maximus
ConiferHealthSolutions
OptumRx
CenteneCorporation
HASHTAGS:
#HealthCareAccount
#HealthcareAccountSalary
#HealthcareAccountTasks
#HealthcareAccountRoles
#HealthcareAccountPros
#HealthcsreAccountCons
#HealthcareAccountTips
#HealthCareCompanies
#HealthCare
#HealthcareCallCenter
#CallCenterCareers
#CustomerServiceInHealthcare
#CallCenterProTips
#SurvivingInHealthcare
#HealthcareJobInsights
#CallCenterLife
#PatientCommunication
#CareerAdviceHealthcare
#HealthcareAgentTips
#TypesOfCalls
#HealthcareProsAndCons
#EmpathyInCustomerService
#HealthcareCareerGrowth
#CallCenterChallenges
#MedicalJargonDemystified
#DayInTheLifeHealthcare
#BalancingEmpathy
#StressManagementHealthcare
#SuccessInCallCenters
#Sagility
#Genpact
#Optum
#Conduent
#CarelonGlobalSolutions
#OmegaHealthcare
#NTTBPO
#Everise
#Infinx
#UnitedHealthGroup
#Cigna
#AnthemInc
#Humana
#Aetna
#MagellanHealth
#Maximus
#ConiferHealthSolutions
#OptumRx
#CenteneCorporation
Conclusion:
As a healthcare call center agent, you play a vital role in ensuring a positive experience for callers. By understanding the nuances of the job, staying resilient, and continually improving your skills, you can navigate the challenges and contribute to the well-being of those seeking assistance. If you found this video helpful, don't forget to like, subscribe, and hit the notification bell for more insights into various career paths. Thanks for watching! ✨
-Love,
Nayumi Cee

Пікірлер: 50

@Nayumi_Cee 8 ай бұрын

Healthcare companies in the USA: 👇 📍www.investopedia.com/articles/markets/030916/worlds-top-10-health-care-companies-unh-mdt.asp Retail Account: 👇 📍kzfaq.info/get/bejne/gJOhp5Roy7fRe3k.html Telco Account: 👇 📍kzfaq.info/get/bejne/rtqnnLWaltzFqp8.html

@Nayumi_Cee 8 ай бұрын

Any suggestions ay welcome po. Hehe kahit feedback, keri na..

@Nayumi_Cee 8 ай бұрын

I hope nakatulong po itong video! Hehe ❤

@Nayumi_Cee 8 ай бұрын

Sorry sa boses kong bagong gising. 😂 Mahina ba masyado? O paos? 😢

@dirtyleemara4877 8 ай бұрын

Thank you for this video😊😊

@Nayumi_Cee 8 ай бұрын

You're welcome! ✨🥂

@paulmatthewaliviado3076 8 ай бұрын

Hi mis nayumi ..2 years in a healthcare account at sagility from member and now handling porvider. Thanks for adding a information about the account.

@Nayumi_Cee 8 ай бұрын

Wow! Thanks for sharing! I'm glad someone who has experience in healthcare account actually watched this video. ✨💯

@RonelCantoria143 8 ай бұрын

Thank you!

@Nayumi_Cee 8 ай бұрын

Thanks for watching, bro! 💯

@paulmatthewaliviado3076 8 ай бұрын

Im also your top fan from the day i start in bpo industry..❤

@Nayumi_Cee 8 ай бұрын

That's nice to know. Thank you sa suporta! 🥹❤️🥰🥂

@user-lk6pc7lo7m 4 ай бұрын

Teleperformance also offer healthcare account.Proud healthcare advocate in United healthcare.

@Nayumi_Cee 4 ай бұрын

Wow. That's good to know. Thank you for sharing! ♥️

@LrdJvSnntn 23 күн бұрын

UHC din ako ehh sa ibang BPO...baka lumipat ako ng company gusto ko ng WAH pero newly promoted trainer ako so tapusin ko lang ang ramping sa OEP

@jodesa179 8 ай бұрын

Big help po ito maam nayumi❤thank you. My script po bang binibigay ang company po ba tulad nang sample pong ito? Sana po my mock call health care

@Nayumi_Cee 8 ай бұрын

You're welcome! Hehe I'm glad nakita mo tong video. Yes, meron namang script sa mock call kaya don't worry. Sige, gawa tayo ng separate video ng mock call for healthcare soonest. ❤️

@anitapega8958 2 ай бұрын

hi good morning po, ask ko lang po how long will it takes yung training for healthcare account? no experience with this account. thank you po. God bless 🙏🙏

@Nayumi_Cee 2 ай бұрын

Hi! 1 month ang usual pero it could take up to 1.5 months or 2 months, depende sa complexity ng account.

@cerelinabao 4 күн бұрын

Feeling ko talaga kaya ko siyang gawin pero interview pa lang waley na😅

@Nayumi_Cee 4 күн бұрын

Kaya mo yon! Kapag sinet mo sa isip mo na kaya mo, kaya mo talaga. Nagkataon lang siguro na hindi ka pa meant to love a job that day pero keep trying. One day, you'll find yourself working na sa isa sa mga healthcare companies sa US. Aja! ✨

@kia9541 7 ай бұрын

I am a newbie, and working in Sagility its our nesting now. And I am having a hard time😢

@Nayumi_Cee 7 ай бұрын

Hello! What you're feeling right now is normal for a newbie like you. I've been a newbie myself kaya I know how you feel right now. Keep going, just do your job, and one day, things will be a lot easier. Kahit nakapikit ka habang nagku-calls. Aja! ✨

@jasmincorpuz969 5 ай бұрын

Kumusta po ang Experience nyo sa Sagility??

@Chalcedony99 3 ай бұрын

hirap at parang diko kakayanin😢@@jasmincorpuz969

@user-vs2lx1fl6b 2 ай бұрын

Hi po. Kamusta po nasa sagility pa rin po ba kayo

@LrdJvSnntn 23 күн бұрын

May WAH ba ang sagility?

@LrdJvSnntn 23 күн бұрын

Suggest naman kau ng best company to apply kapag healthcare

@Nayumi_Cee 19 күн бұрын

Hello po! You may try all of those companies po na nabanggit ko sa video. Hehe makikita mo rin yong reviews nila online. ❤️

@JillyAnn-zl6cz 4 ай бұрын

Hi nayumi. Napunta sa akin na account ay Pharmacy Delivery. Any idea about sa account na ito? Salamat

@Nayumi_Cee 3 ай бұрын

Hello po! Usually about fulfilling orders to ng mga gamot or medical equipment. ♥️

@sopiamika3508 28 күн бұрын

Hello may I ask what company po offering pharmacy?? Ty po

@user-wv2xf7eu6v 2 ай бұрын

Ganon po ba kapag nagask ka ng support sasabihan ka ng support mo " diba tinuro ko na yan???" One week palang ako nesting

@daniellelhawig9358 Ай бұрын

Award ang coach

@Nayumi_Cee 24 күн бұрын

Nope, hindi ganon. :(

@versuaaie6595 8 ай бұрын

Hello Mam I got job offer on genoact under healthcare ciox po yung company. Ask kolang po if ok lang poba na di kumpleto ang ngipin sa harap? Kulang ponng dalawa e HAHAHAHA

@versuaaie6595 8 ай бұрын

Saka less irate pob in healthcare?

@versuaaie6595 8 ай бұрын

And yung typing speed kopo isa mabagal HAHAHAHA saka Im not that good in constructing grammar ok lang poba yun?

@Nayumi_Cee 7 ай бұрын

Hello! Your looks don't matter sa kanila as long as you can perform the job. Kaya don't worry, okay lang yan. Hehe Sa healthcare, mostly mabait. Hehe nagiging irate lang sila kapag na-deny yong claim, etc. pero kapag magaling kang mag-handle, kayang-kaya mo yon. Kunin mo yong kiliti nila. Hehe Okay lang yan. You'll learn as you go.

@MariaLizaHadman 2 ай бұрын

How to apply to become one of you. Am I qualified? 52 years of age

@Nayumi_Cee 2 ай бұрын

Yes, you're still qualified to work as a call center agent. Keep going! 💪

@JomalynD. 3 ай бұрын

Results CX

@Nayumi_Cee 2 ай бұрын

Thanks for sharing! ☺️

@user-ug1jg9qx1l 6 ай бұрын

Pls create a sample mock calls (you said: "Just let me know")

@Nayumi_Cee 6 ай бұрын

I did say that! Thanks for listening all the way through! ❤ This video has a sample mock call in itself pero syempre I'll create one for you soonest. Stay tuned for that! 😊

@cerelinabao 4 күн бұрын

Hello po, may nakakapagwodk ba sa healthcare account na high school graduate?

@Nayumi_Cee 4 күн бұрын

I believe yes.

@cerelinabao 4 күн бұрын

@@Nayumi_Cee thank you☺️