Hisense M0210 FIXES | Dull HDR, Disabled Active Contrast, & Hey Google Issues on U8G/U88G/U7G/U78G

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Andrew Wright

Andrew Wright

Күн бұрын

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It's been a little over 2 weeks since the official M0210 update began its staggered OTA rollout for the Hisense U8G (U88G, U7G, and U78G as well), and for the most part, things have been going smoothly. 4K 120Hz is working as it should and in full resolution, and so far there have not been any catastrophic setbacks like there were in the initial beta run of the software.
However, with the good can at times come the bad as well, as from what I've been sourcing across the internet via various forums and the KZfaq comments from previous videos, there are 3 standout concerns that a lot of users have been faced with after the M0210 OTA update:
- Dull HDR in 4K 120Hz
- Active Contrast is either being greyed out or not actually providing any utility when switching between its various settings.
- Hey Google is not working via the Far Field Microphone on panel (It does work via remote control).
For those of you facing these issues, here are some workarounds:
- For dull HDR in 4K 120hz (Specifically on Xbox Series X. Little to no reports of issues with the PS5 or gaming GPUs), simply change your video output settings on the Xbox Series X to 12bit. Why this works, I have no clue; however, it appears to fix the issue.
- For Active Contrast and/or Hey Google not working, simply factory reset the TV after applying the update. There have been reports of roughly a 50% success rate with re-establishing these features after a factory reset.
- For all issues, contact Hisense Technical Support or their Social Media team and request update M0210 (May need to provide your serial/model # to the support teams) for side-loading. There have been NUMEROUS reports of this working and re-establishing all functionalities to M0210 when performed correctly.
- Rollback to the previous software version by contacting the Hisense Technical Support or their Social Media team. You will either need to disable WI-Fi entirely once rolled back and VERY quickly choose "Download in Background", temporarily disable WI-FI, power cycle, then re-establish WI-Fi to trick the update server into thinking you already downloaded the update and stop it from forcing the download again (Unknown how long this will last before it rechecks for the update again in the future). Although this will fix the before mentioned issues, it will in turn also revert your 4K 120Hz back to the point where it was experiencing the vertical resolution issue.
I hope this video helps those of you who may be experiencing these issues, and I hope it helped to answer some of your questions such as:
How to fix Dull HDR on Hisense U8G
How to fix Dull HDR on Hisense U88G
How to fix Dull HDR on Hisense U7G
How to fix Dull HDR on Hisense U78G
How to fix Active Contrast on Hisense U8G
How to fix Active Contrast on Hisense U88G
How to fix Active Contrast on Hisense U7G
How to fix Active Contrast on Hisense U78G
How to fix Hey Google on Hisense U8G
How to fix Hey Google on Hisense U88G
How to fix Hey Google on Hisense U7G
How to fix Hey Google on Hisense U78G
How to fix Google Assistant on Hisense U8G
How to fix Google Assistant on Hisense U88G
How to fix Google Assistant on Hisense U7G
How to fix Google Assistant on Hisense U78G
Dull HDR after update
Dull HDR after M0210
Dull HDR 4K 120Hz
Hisense M0210 fixes
Hisense M0210 update issues
Hisense M0210 update broken
How to fix Hisense U8G after update
#Hisense #U8G #M0210
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Пікірлер: 191
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Please let me know if you are facing any or all of these issues mentioned in this video, and if any of these tips are correcting your issues.
@LeQuito
@LeQuito 2 жыл бұрын
Did Hisense mention an upcoming patch for this latest update??
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Nothing I’ve heard of yet; however, I’ve been pushing more for immediate fixes, so I haven’t asked much about the next update.
@JeffRivers442
@JeffRivers442 2 жыл бұрын
@@qwazyd0gg so far none of the suggestions worked for me. I am at the point where I am going to try and reinstall the firmware. I was able to get the firmware from Hisense. they said a fix is coming soon. they are not giving out the beta software anymore. Can you tell me how to install the update after I have unzipped it on to a USB Flashdrive ?
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
I believe I covered it in a previous video; however, I’m going to make a tutorial for it this Monday or Tuesday
@LeQuito
@LeQuito 2 жыл бұрын
@@qwazyd0gg post latest tv update??
@mikejames8133
@mikejames8133 2 жыл бұрын
Your the Hisense whisperer. You helped me a lot getting my H8G sorted out. It’s annoying to me that tv’s require so much adjustments to get the picture correct, information most people don’t know.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Hahaha, thanks Mike! I know a lot of manufacturers are leaning heavily on “Filmmaker Mode” as it’s somewhat of a universal standard to get content looking similar and mostly accurate on a wide variety of panels. I don’t use it myself tbh because I like finer controls, but I agree that sometimes it feels like you need a degree of some sort to run todays everyday electronics lol.
@alexgoffard6427
@alexgoffard6427 2 жыл бұрын
You have a Subscriber though! Love how I'm seeing all your detailed follow up! That's awesome man!
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Thanks for being part of the community Alex!
@rizzo-films
@rizzo-films 2 жыл бұрын
Your bit about how to rollback the firmware was SO HELPFUL. Thank you! I was wondering about that. I'd gotten advice on starting fresh with the old firmware but when it was done I was so confused to see that the version was still M0210 lol. Obviously, it rolled back and then updated automatically. Now it makes total sense. I've had M0210 for a while and am still having weird ghosting issues, some of which I've not seen anyone else describe and I've only noticed since the firmware update (I've got U8G 65"). So I'm hoping it's not an issue with my panel and a full reset could help :(.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Give it a shot and let me know what happens when you roll back.
@ericgardner5548
@ericgardner5548 2 жыл бұрын
Have had no issues with update, reduced banding, improved motion a lot. Loved it. Made it much better.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Nice! Glad to hear you’ve had amazing success so far!
@Etechtroniks
@Etechtroniks 2 жыл бұрын
Once again good info. I already reached out too Hisense for the beta. Gonna be releasing the u7g info by sunday. Awesome u get the u8g on lock while I cover the u7g😁. Also the 12bit works until your get in game. Once there you will revert back to 10bit by default until your go back to the menu or sertings
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
I just installed the M0414 Beta for testing today. Here's hoping for good things!
@frankcheco7550
@frankcheco7550 2 жыл бұрын
Do they have this update for the U7G too? I might have missed it being mentioned in video
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Yes, the U7 shares the same updates :)
@frankcheco7550
@frankcheco7550 2 жыл бұрын
@@qwazyd0gg so is the M0410 the newer update I should ask support about? Or is it still the m0210? Thanks for reply!
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
M0422 is the newest and soon to be public software. I have a video about it rendering out now :)
@mace9008
@mace9008 2 жыл бұрын
I've noticed with my PS5 setting HDMI Range to limited helped undull the colors, before I had it and the TV set to Auto.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Great to know!
@michaelfdawson9660
@michaelfdawson9660 Жыл бұрын
Maybe it's just me but when I watch prime or Netflix hdr or Dolby vision I consider it dim and I bought this to handle that material because of the extreme brightness.i have Canadian version u8g.Shouldn't the content look better than sdr?
@sth7
@sth7 2 жыл бұрын
I’m glad to see videos on the U8g. You must like this tv a lot? I feel the Samsung QN90b doesn’t even match up to this Hisense in regards to blooming. Can’t wait for the Hisense u8h…
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
I love my U8G! I had the Q9G previously and been waiting for the true 120hz version to launch. U8H “could” be good, but so far most MiniLED systems have been bloom machines, so only time will tell.
@dodgexander
@dodgexander 2 жыл бұрын
EOTF with the new firmware is fixed in IMAX mode but HDR Theatre and Filmmaker mode are still both broken. This is the single biggest issue with the TV that Hisense don't seem to understand.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
I haven’t noticed; however, I have a calibration set in standard mode myself. I tend to work off the default as I find that is what is often tested in beta rollouts, so I can easily carry my settings forward when testing.
@josemora6448
@josemora6448 2 жыл бұрын
Dude thank you for keeping us updated. I had already solved the hdr issue with Xbox series X and it worked, but Active Contrast is not working with game mode. Callled Hisense, they recommended factory reset and still no fix. I won't risk side loading so I hope Hisense eventually does a another update. Don't get me wrong, I'm still getting an awesome picture on the Series X, but I kinda feel it would be even better with Active Contrast. So, I'll cross my fingers and wait.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
I play a wide variety of games and actually prefer AC set to off. I found it crushed a lot of the dark scenes for me in Gears of War 5 and had a hard time figuring out what to do between extremes dark scenes switching to extreme bright scenes. Don’t be scared of the sideload. It’s as easy as putting a single file onto a usb stick, power cycling the tv, and waiting. The only reason I chose not to host the file or make a video about doing it is because of the small risk of bricking the panel. It’s unlikely to happen providing you don’t power cycle or remove the drive during the installation though.
@Cokeapicko17
@Cokeapicko17 Жыл бұрын
Hey i am having the hdr issue with my XBSX, could you tell me how you fixed it? I have a hisense u68g
@qwazyd0gg
@qwazyd0gg Жыл бұрын
In 60Hz 4K? I believe the 68G is just hdmi 2.0 and a 60hz panel. If so, make sure you’re using hdmi enhanced to enable hdr and Dolby vision in compatible games
@Cokeapicko17
@Cokeapicko17 Жыл бұрын
I did and the xbox recognizes that the tv is hdr capable. However when i turn on hdr, the colors are dull, dim and washed out... reached out to hisense and they didn't help at first, then never answered despite many messages
@qwazyd0gg
@qwazyd0gg Жыл бұрын
It almost sounds like you’re using an hdmi 1.4 cable. Are you using the cable that came with the console?
@MoltenMan85
@MoltenMan85 2 жыл бұрын
Has the ghosting issue on the u7g been addressed? I've been looking to buy one but wasn't sure if any recent updates have fixed this.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Responded in another comment from you :)
@GregSpittenPickz101
@GregSpittenPickz101 Жыл бұрын
When is the next helpful update some of my problems have been solved but I feel like on the next update this tv will finally work correctly at 100%
@bbbbbbbbbbbbbbbbb77
@bbbbbbbbbbbbbbbbb77 2 жыл бұрын
BRO YOU ROCK i did the reset you said and boom my tv is perfect now for a pc monitor at 4k 120hz no more washed out hdr im happy THANKS BUDDY 55u8g btw factory reset
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Did you do the factory reset or a full sideload of M0210? Would be great for others to know what did the trick for you 👊
@bbbbbbbbbbbbbbbbb77
@bbbbbbbbbbbbbbbbb77 2 жыл бұрын
@@qwazyd0gg factory reset sorry
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Thanks for sharing with the community. This can give others help in fixing their issues :)
@AugustinaKIstner
@AugustinaKIstner 2 жыл бұрын
So are these types of issues across the board or is it focused on this manufacturer? I just ordered a TV, knowing there is a update and tweaks I can make, but like is it worth it?
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
I’ve heard of some Samsung and Sony TVs having this issue as well; however, I don’t know how wide spread it os
@AugustinaKIstner
@AugustinaKIstner 2 жыл бұрын
@@qwazyd0gg Thanks for the response, I feel confident in my purchase I guess I want some ammo for when friends and family scoff at my "off brand" purchase decision.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Don’t get 3rd in North America and 1st in China being an off brand these days lol
@UnhappySanta
@UnhappySanta 2 жыл бұрын
I’m encountering all these issues that you mentioned, but additionally local dimming is not working either, specifically in game mode, on both 60hz and 120hz. When checking the settings, local dimming is enabled. However setting it to to either low, medium or high has no effect. Prior to the update, black loading screens would appear pitch black in a dark room, but now they encounter a blooming with a slight greyish look. Wondering if anyone else has local dimming performance issues now too.
@conradladouceur7557
@conradladouceur7557 2 жыл бұрын
My local dimming doesn't work with freesync enabled, but I think that has always been the case.
@UnhappySanta
@UnhappySanta 2 жыл бұрын
@@conradladouceur7557 I see, I don’t even have free sync on, and it doesn’t work. 55 inch U88G for reference. It’s like the active contrast situation. The tv says it’s a enabled, but it doesn’t do anything while gaming.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
I have heard some reports of this; however, very few and mostly in Game Mode only. I would try either a factory reset or worst case the side load. Lemme know how you make out.
@williamhopper4220
@williamhopper4220 2 жыл бұрын
I just encountered this today on a u6g. In game mode, with local dimming set to high, the loading screens now look like local dimming is not working at all. I don’t know if the u6g even has/had this update. Something def changed in the last 48hrs.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Check your software version to see if you’re on M0210. If so, try some of these steps.
@therobsilva97
@therobsilva97 2 жыл бұрын
Hi. I have the M0210 software version. And I have a few issues like: when watching content on HDR the local dimming on high looks darker than medium or low. Other thing that I've noticed is that in some streaming apps like Crunchyroll it kinda has motion enhacement effect even if i have it turned off.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Are you watching crunchy roll via the TV application or an external player? Try both and see if the motion stays the same. Too find medium a little brighter, even on M0422, or at least a little less contrasty.
@therobsilva97
@therobsilva97 2 жыл бұрын
@@qwazyd0gg it seems that the motion happens only on the tv app. And about the local dimming, the High option looks the same as Off. The Low and the Medium are the ones that give brightness and contrast to my tv, this happens only on hdr
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Hmmm, sounds similar to the issues people were having with LD on M0210; however, previous reports were that no settings looks difference, so it’s strange that 2 of your 4 do. Just for fun, toggle on then off Freesync and try again. I had one user fix it by doing that. As for the motion smoothing, I wonder if it’s not actually being toggled off within the app. Do you have an external device for testing such as a streaming or gaming device?
@therobsilva97
@therobsilva97 2 жыл бұрын
@@qwazyd0gg I turned on and off Free Sync and the issue with the local dimming persist. About the motion, seems like its only on the TV app, in my PS5 looks fine.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
The motion thing has me stumped! I never use the in built apps since I run all my apps via my Apple TV 4K, so I’m really not sure what could cause that. I know I had a similar issue with my older TCL 4 Series where I couldn’t turn off motion enhancements via the in built apps and it drove me insane, so I bought a Fire Stick 4K so I had finer control of my settings via an HDMI source. Hopefully the next update brings you some solutions.
@alexgoffard6427
@alexgoffard6427 2 жыл бұрын
Last night for the first time without doing anything! My Hisense U7G worked amazing. Before HDR wash washed up and Active Contrast didn't work. For 3 or 4 hours of game play it looked amazing and operated great! Until today, it's all down the drain and everything is not working correctly. Wtf!
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Super strange! Try some of the tips and see if they work?
@stanelessfry
@stanelessfry 2 жыл бұрын
For me, I can no longer use local dimming or active contrast on 120hz since the update. Dolby vision still works fine, it’s just regular HDR
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
That is an issue with M0210 right now for some users. A factory reset may fix it, and if not, M0422 should be rolling out soon which addresses the concerns and corrects them.
@stanelessfry
@stanelessfry 2 жыл бұрын
@@qwazyd0gg okay really really weird but I just fixed it.. I turned VRR on and off and on again and turned off freesync and local dimming and everything else immediately came back on..
@stanelessfry
@stanelessfry 2 жыл бұрын
Including active contrast
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Actually, I think IIRC, Low Latency Mode triggers Freesync on in the new software in Game Mode. Must have needed toggled back and forth to force it off so everything else could work properly.
@kinkychad69
@kinkychad69 2 жыл бұрын
I am haveing problem the same av reciver Denon AVR-S760H 7.2Denon AVR-S760H 7.2 you got when I play some Netflix and others everthing plays and backaround music but the voice is gone everthing else sounds ok is there fix for this as there also other with the same problem? I also use Klipsch Reference R-26FA 5.1 Home Theater for speackers.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Have your run a man audessy calibration? Sounds like it’s not seeing your Center channel :(
@kinkychad69
@kinkychad69 2 жыл бұрын
@@qwazyd0gg I found something weird on the Apple TV the setting video and audio to audio output only temp fix put if I play on audio format I use change format say reduce the audio and also disable dolby atmos will be turn off if I do that then the voices of people come back as only some where having this problem.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Does it appear to mainly be Atmos content?
@kinkychad69
@kinkychad69 2 жыл бұрын
@@qwazyd0gg not sure as some aren't even Dolby atmos as some just stereo and some Dolby atmos also lost there voice
@tebogokhombane
@tebogokhombane Жыл бұрын
my hisense smart tv will not play videos via browser
@0ptimusprime885
@0ptimusprime885 2 жыл бұрын
On xbox series x the dashboard wish is in sdr is also wash out the way I get it to look somewhat normal I set the xbox series x to pc rgb
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
RGB helps too, but I found 12 bit a little more vibrant.
@MyVinal
@MyVinal 2 жыл бұрын
My 65 inch u78g keeps on instantly changing colors to green, red, blue etc while watching movie in netflix... I don't know how to fix it. Hope you can advice me what to do. Thanks
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Is it while watching Dolby vision content, hdr, or SDR? Or all of the above?
@MyVinal
@MyVinal 2 жыл бұрын
@@qwazyd0gg all of the above. I watch strangers things and backround color keeps changing.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
In built app or streaming device? If it’s in app, try a factory reset or even an alternate app. If it’s a streaming device, try the in built app. It could be transmission rates, faulty cabling, bad decoding, or a bad mainboard or panel. If it’s the TV itself then I would reach out for servicing for sure.
@MyVinal
@MyVinal 2 жыл бұрын
@@qwazyd0gg thank you it's a great help. I would try what you said.
@MyVinal
@MyVinal 2 жыл бұрын
Everything is alright now. It's fixed.. I just used the factory reset. Thank you.
@TrekFuture
@TrekFuture 2 жыл бұрын
Post update the blooming has become extremely noticeable, the different local dimming modes make very little difference. I also notice in test it is far worse in different parts of the screen, wish I could just roll back to pre-update. I am outside my return window (I've had it for 6 months now) otherwise I would love to get my money back. Also motion at 60fps seems jankey in test as well...sigh
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Could try a sideload to see if it helps.
@TrekFuture
@TrekFuture 2 жыл бұрын
@@qwazyd0gg assuming I should try a factory reset first before doing a side load? hope that will fix the blooming issue.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
I would factory reset first as it’s the easiest thing to try without needing to contact anyone for a file.
@TrekFuture
@TrekFuture 2 жыл бұрын
@@qwazyd0gg Any other specific issues to look out for coming out of a factory reset...obviously I am assuming I will have to redo all my settings but besides that. Thanks!
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Redoing the setting is really the only other thing. As far as possible issues, the wide spread ones I know about are all discussed in the video. I’m not certain of any other ones.
@jpaart8342
@jpaart8342 2 жыл бұрын
u8g a 8 or 10 bit panel also dull hdr a issue on apple tv 4k?
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
It’s an 8bit FRC panel. No issues with the HDR on my Apple TV 4K.
@der7agc
@der7agc Жыл бұрын
Thanks for the information here I will have to test the 12 bit option on Xbox...but I'm also experiencing the issue on PS5...when I activate hdr image gets really dull . I just bought the 65 U8g the us version...and so far I'm still not sure on this TV ...I like , specially the local dimming works wonderfully...but I'm experiencing the red ghosting while gaming , it is very noticeable in certain areas (noticed while playing tlou2 have not noticed in other games that much yet)...I tried the TCON update you mentioned other video but that made no difference...Im still not sure if that's a deal breaker or not ... Also need to test in more games....so yes so far a mixed bag here with my impressions on this TV ...
@qwazyd0gg
@qwazyd0gg Жыл бұрын
Try a factory reset as that’s fixed the ghosting for others after a firmware update. As far the dull hdr, I image that’s just in 120hz eh?
@der7agc
@der7agc Жыл бұрын
@@qwazyd0gg I did not try to change the frequency on Xbox. For ps5 I did try disabling auto latency and 60-120 Hz even switching HDMI ports to only 60hz and still experienced the issue...
@qwazyd0gg
@qwazyd0gg Жыл бұрын
What’s weird as the hdr issue was normally only present at 120hz. What software version are you running on the tv?
@der7agc
@der7agc Жыл бұрын
@@qwazyd0gg software version end is L0721 extended version D01
@qwazyd0gg
@qwazyd0gg Жыл бұрын
North American model or international?
@albertblanco7998
@albertblanco7998 2 жыл бұрын
I'm having issues with a crackling sound then fades away then the sound comes back ? I have the UG7 using a Polk signa 2 through the arc port. Any suggestions Hisense is no help keep telling me they will contact me in 24 to 48 hours everytime I call nothing gets fixed.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
What do you have your audio settings set to?
@albertblanco7998
@albertblanco7998 2 жыл бұрын
Audio output is on ARC. And the eARC button is blue activated i guess... In advance settings Under digital audio out it's on Auto.
@albertblanco7998
@albertblanco7998 2 жыл бұрын
I also got a new signa sound bar to see if maybe it was the sound bar but it does the glitch..
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Try changing it to a Dolby codec
@albertblanco7998
@albertblanco7998 2 жыл бұрын
I only see auto, pass through,pcm,Dolby audio digital, and Dolby audio digital plus...
@joelcolon116
@joelcolon116 2 жыл бұрын
What should i do if im not comfortable on doing the update myself?
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Maybe ask a techie friend 🤷‍♂️
@dooleh84
@dooleh84 Жыл бұрын
I bought an E7HQ, and it has some sort of auto contrast or auto backlight permanently turned on with the latest M0907 update (I disabled every setting that messes with post processing as soon as I got the TV, I'm not a tech wizard, but I definitely know what I needed to do to turn this stupid effect off). Let me tell you! Gaming is hard with a flashing screen... in FIFA it's not noticeable at all because you're in a lit area, but in GTA V, look at the sky, picture brightness changes, look at the ground it changes again. I played a race in GTA online and it had that red and white pattern on the side of the track, and my eyes can't take it. I am definitely thinking about factory resetting the TV, and if it doesn't work, I'd try to return it and get another model if possible, and this will be really hard because I am not in a rich country, and it's not easy to replace things that aren't really broken, especially when it's a stupid software bug. It's sad when a decent TV is useless trash because of it's "smart features".
@qwazyd0gg
@qwazyd0gg Жыл бұрын
It might have the auto content adjustment turned on
@dooleh84
@dooleh84 Жыл бұрын
@@qwazyd0gg If you mean the smart scene setting, I turned that off too, gaming mode on or off doesn't matter either, it does it on all 3 HDMI ports, PC, PS5 and TV. It doesn't do it in the apps on the TV though. For example, youtube when played from PC has this problem, while played natively from the TV it doesn't. btw this TV model, or at least the crappy Vidaa OS doesn't offer any power options, so I can't check if this is an eco or power saving feature.
@qwazyd0gg
@qwazyd0gg Жыл бұрын
Oh it’s a Vidaa OS. I’ve never used one of those myself to know the settings unfortunately:(
@MrFRESKOTV
@MrFRESKOTV 2 жыл бұрын
My only issue is that, upon booting up the Hisense logo screen looks grey and then the android tv load up looks amazing super dark and rich and also on Xbox series x the blacks look grey it’s horrible almost looks like 7 year old Samsung
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Sounds like the full hdr and active contrast glitch. Try setting your console to either 12bit or rgb and let me know if it’s any different.
@douglasadl
@douglasadl 2 жыл бұрын
How’s motion working on movies for you guys?
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Better than it was at release, but still some slight artifacting; however, nothing out of line from a VA panel and it still performs better than most others in similar pricing categories.
@mikemcelwain
@mikemcelwain 2 жыл бұрын
my panel was perfect but now I have vertical shadow banding? Ug7 75 inch
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Have you reached out to support yet?
@mikemcelwain
@mikemcelwain 2 жыл бұрын
@@qwazyd0gg yes, but nothing, can be seen blue sky backgrounds on Xbox series x
@LeQuito
@LeQuito 2 жыл бұрын
Hisense told me it was my game , when everything worked fine before i updated tv
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
🙄 that’s not good to hear. I would assume they’ve received enough reports by now to know what the main issues are when people explain what’s happening after the update.
@williamhopper4220
@williamhopper4220 2 жыл бұрын
Is this update effecting the u6g?
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
I haven't heard anyone receiving it on this panel; however, given the U6 is only a 60hz panel and this update is targeting correction of 120hz based concerns, i'm not sure if it is slated to receive it.
@easysky3821
@easysky3821 2 жыл бұрын
i got the firmware m0210 from hisense by email i was i having issues with that firmware then i told them i wanted to roll back they gave me the old firmware so what i did i install the old firmware and let the new update kick in OTA because what im thinking is the new m0210 firmware was still being worked on when it was sent to me by email m0210 before it went OTA .everything good so far and i was told there another update coming soon hope this help someone love the channel
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Glad to hear they’re working on a new patch!
@mjnatty968
@mjnatty968 2 жыл бұрын
Good to know. I just had them send me the file to side load and it was still the same. I hope the update isn't to far out
@mjnatty968
@mjnatty968 2 жыл бұрын
I just purchased the u7 a week ago. Hdr was washed out, unfortunately the reset did not work. My Xbox series x HDR games look horrible.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Try 12bit or rgb, and at worst case a sideload should fix it
@mjnatty968
@mjnatty968 2 жыл бұрын
@@qwazyd0gg well I finally had Hisense support send me the file to side load and after following the instructions it's still the same. Oh well, here hoping a new update with a fix is in the works.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Damn, even after a sideload it’s messed up? That’s pretty insane that none of the fixes have worked for you at all 😔
@Etechtroniks
@Etechtroniks 2 жыл бұрын
Well you gotta still calibrate because that's how the u7g is. The u8g dont require as much tinkering. I have settings videos up if you need
@mjnatty968
@mjnatty968 2 жыл бұрын
@@Etechtroniks I have it calibrated already. Content looks great when not playing Xbox HDR games. I can wait till an update fixes the issue. And just leave HDR off
@JesManVP
@JesManVP 2 жыл бұрын
Did they say they are working on a new update to fix these issues
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Yes they did and it’s currently in beta.
@JesManVP
@JesManVP 2 жыл бұрын
@@qwazyd0gg are you testing the beta out
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
I’m actually still on the last beta since it’s worked so well lol
@JesManVP
@JesManVP 2 жыл бұрын
@@qwazyd0gg any idea why it's fucked up then I think they did something wrong when they were delivering the update to other TV's since the beta worked
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
With all the successes from the side load, my only thoughts are that when the software is applied fresh via usb it works almost all the time; however, there may be an overlay issue in the way the OTA installs over top of the previous public release
@muddyaim
@muddyaim 2 жыл бұрын
My issue with M0210 has been with 120HZ PS5 Gaming in HDR. it is fine in HDR 60Hz. in 120hz, I see overexposed-washed out video in 120hz HDR which cannot be adjusted satisfactorily. I have turned off HDR on my PS5. Hisense/CA sent a link for L0721, which I may downgrade as I too use an AppleTV.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Someone else commented a potential solution for this by setting your color output setting from full/auto to limited. Give that a try and let me know what happens
@muddyaim
@muddyaim 2 жыл бұрын
@@qwazyd0gg I had thought about that when you said “12-bit” for Series X. Will try later. Thanks!
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Keep me updated 😃
@muddyaim
@muddyaim 2 жыл бұрын
I had an engineer call me last week and send me a beta of an upcoming update. The beta fixes all of this issue.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Glad to start hearing reports of its success!
@randomcsorely
@randomcsorely 2 жыл бұрын
Why should I have to use a work around when Hisense screws up the update, get your shit together Hisense
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
You’re not wrong, but at least it’s progress. There are still a ton of more expensive TVs doing a worse job at keeping users up to date with next gen features, so I’m glad to see some valiant attempts being made
@MrRetroangel
@MrRetroangel 2 жыл бұрын
Guys when the active contrast works and you see it take effect from off to high then we are good to go , I haven't seen any proof on M0210 with the active contrast working even after the fixes , Everthing else is manageable .Im on the old firmware and found out a simple solution to avoid the update from popping out everytime you turn tv on . I will make a video soon on my methods on my channel. thk QWAZYD0GG for the VID .
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Thanks for helping everyone out and keeping us informed :)
@MrRetroangel
@MrRetroangel 2 жыл бұрын
@@qwazyd0gg thank you for keeping us updated i will make the video in detail this evening .
@MrRetroangel
@MrRetroangel 2 жыл бұрын
@@qwazyd0gg here the video explaining why and how to keep update from forcing you to update ... kzfaq.info/get/bejne/qbt6p6SEtsC3onU.html
@zettxxx
@zettxxx Жыл бұрын
how to contact hisense directly ?
@qwazyd0gg
@qwazyd0gg Жыл бұрын
FB messenger, Twitter, or their toll free support line.
@zettxxx
@zettxxx Жыл бұрын
do you have their channels? since i am unable to find them, i can find only local support numbers, and in twitter or fb a can see hundreds of pages
@qwazyd0gg
@qwazyd0gg Жыл бұрын
What country?
@zettxxx
@zettxxx Жыл бұрын
bulgaria
@qwazyd0gg
@qwazyd0gg Жыл бұрын
bg.hisense.com/ links at bottom of page
@FLikeAirWick
@FLikeAirWick 2 жыл бұрын
Reset didn't do snot, 55u8g
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Looks like sideload may be your best option.
@FLikeAirWick
@FLikeAirWick 2 жыл бұрын
@@qwazyd0gg thanks, I'll try that
@stanelessfry
@stanelessfry 2 жыл бұрын
Am I the only one who’s local dimming completely turned off?
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Nope, it’s been reported by some people using the M0210 update, along with hey Google issues with the far field microphone, active contrast issues, and a couple other things. A factory reset, or a reapplication of m0210 manually via usb has been known to correct it a good amount of the time; however, since M0422 is coming out very soon it may be more appropriate to ask for that firmware for a side load (I have a video tutorial on the process).
@anythingandeverything5593
@anythingandeverything5593 2 жыл бұрын
No problem with my tv
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Sounds like you may have gotten a panel with everything installed either out of the box, or just got very lucky!
@luiscontreras-mo5nj
@luiscontreras-mo5nj 2 жыл бұрын
Oye si traduces este comentario a tu idioma, solo para comentarte que a mí unos técnicos me visitaron y me actualizaron la pantalla con la versión de software L0928 y me solucionó todos los problemas.
@luiscontreras-mo5nj
@luiscontreras-mo5nj 2 жыл бұрын
Puedo jugar a 120 hrz, ya no se ven los colores deslavados con hrd y ya no parpadea la pantalla a los 120 hrz
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Estoy muy contento de saber que todo está funcionando bien con la actualización. Acabo de instalar M0414, que es la versión beta más reciente, para ver si resuelve el resto de los pequeños problemas encontrados en la última actualización.
@rockybalboa2735
@rockybalboa2735 2 жыл бұрын
Why are people still buying this broken TV?
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Mostly the price I would imagine
@-raymond-2337
@-raymond-2337 2 жыл бұрын
This tv is trash, I’ll never buy a Hisense again
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
Dang, that sucks to hear Raymond? What issues were you having?
@-raymond-2337
@-raymond-2337 2 жыл бұрын
@@qwazyd0gg man where to start, HDR makes PS5 games horribly dark, like unplayable. I’ve tried every setting on my PS5 and Hisense and nothing resolves the issue. Also, trying to get ps5 to run at 120ghz is a joke…after watching some KZfaq tutorials and reading some Reddit threads I got it to work for about five minutes then after every time I try to launch a game it goes to an error screen and says there’s no connection. I’ve tried everything and just gave up and turned HDR off and I still can’t get the picture to my likings…it’s acceptable but not great. Additionally there’s issues with watching movies and using apps….sometimes while using Netflix the audio doesn’t match the video so there lips are moving but speech isn’t synchronized and finally sometimes there’s this odd delay occasionally and you can noticeably see the frames drag. If I restart the app it fixes the audio problem but not the frame drag. Other than that it’s great 😂 I will never buy a Hisense again and I would advise everyone else to not buy this brand. Next time I’ll just spend the extra 400-500 bucks and get a Samsung…lesson learned.
@qwazyd0gg
@qwazyd0gg 2 жыл бұрын
That’s rough man! Thankfully it doesn’t seem that those issues are wide spread, or at least not within this viewership community. Best of luck with your next purchase.
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