I find this all so sad. As a child I spent many a happy holiday in Blackpool in hotels and boarding houses. We were always so excited and by simple things like a full English breakfast, grapefruit and cereals. The smell of the rooms, the bandit machine in the hall, and the sea within eyesight.

I prefer Mark Jenkins.

I can tell you not only does uniforms improve staff morale but it also helps guests identify staff of the property quickly.

One foot in the grave hotel 😉😄😄😄😄

Think miss Walsh should be looking a bit closer to home for the failings of hotel/staff

stayed in the president hotel last week and it was like each staff member had a competition for worst employee,

The silly portraits of Washington and Lincoln can be upgraded for a start.

So the duty manager has cheap gold rings on each finger, one saying Bitch, how lovely😬😬😬

Dog in dining room outrageous.

A pleasure to watch! Well produced, nicely filmed and amusing as well. I remember the hotel in its previous existence as the Tara. The droll tones of the narrator and the wry observations are the icing on the cake. I'm not sure that this is the right place to criticise the hotel staff following visits or for a commentary on the hotel itself. I look foward to future episodes.

I have an idea.. get rid of that ghastly ancient wallpaper on the staircase and your yappy dog! Alex Polizzi would have had a field day in this place!

It’s not easy running a hotel and the owner seems to think the general manager is there to help her gaslight every other staff member when in fact she should be busting his balls . However , she’s missed a very important member of staff during her decision on who should be general manager , Sandra the head receptionist is very competent and seems more clued up than any of them

This was filmed back in the early 2000s, but to this day, in 2021, the hotel was sold off and was used as a cannabis farm until it got raided by the police. Much money has been spent on the town infrastructure, which is needed; otherwise, without the millions be spent on the place, it would just be like Skegness, which is a complete dump of a town!

the duty manager should be noticing the problems she is pointing out. and walkie talkies would have been a great help.

Isn't the duty manager obligated to report a huge hole in the ceiling ??

Those were day's my friends that will never end

Gasp ! Bingo in the nightclub ! Does it actually get more exciting ??

"Steph",the manager; looks like "Uncle Fester" from the Addams Family..... :(

two words - golden thistle

RIP Steph a nice bloke

Owner does inspection with dog in tow leaving dog hairs everywhere😂😂

glad to see in 2021 its gone for good

How can anyone employ a Manager, who doesn't deal with a room with a ceiling problem? Its unacceptable as well as unbelievable......

Strange to see it all so different to how it is now with metals and plastics doing a really tasteful job

This must be very dated for now. I remember around 2008 to 2012 I was in Blackpool around that time, and hotels in general was experiencing a decline in there booking. I remember doing some promotional work to welcome some old clientele, but they came back as "dead letters". So, clusters of many things. I've started visiting Blackpool this year and looks booking ✨

Oh my, this reminds me of a H. Inn I once worked in. Same problems thinking they'd be solved by new uniforms, etc. I thought the no lift because no one thought of using a torch was priceless and not being able to find the maintenance man!!

It is a shame Blackpool has lost it's popularity.

She reminds me of my old manager. Quite unique but times were all about image, not customer care. You can't polish a turd.

I'd have sold the hotel if I were her. What a stupid decision to keep a big hotel after the whole town has lost its glory lol!

Kept expecting Peter Kay to turn up

That blonde receptionist has the most patronising telephone manner I have ever heard in my life.

How does this hotel stay open?

I bet that girl from housekeeping told Mrs Walsh about the room 😅

Omg. He used the same cloth on the window sills and the tables.

according to a blackpool hotel video the president has been stood empty for about a couple of years. next door hotel was featured on corrie where alan bradley

Stayed in this last year...was not impressed. Lift wasn't working and we were on floor 6 with 7 flights of stairs to climb, food was distinctly average and the dining room smelt of boiled cabbage, the bar, though open had no staff serving and the staff that were all foreign and seemed overworked. The so called cabaret consisted of one bloke singing over backing tracks and the advertised bingo was cancelled. The lady on reception though was a little gem and ended up rushing backwards and forwards between the two bars and the dining room...poor thing totally overworked. Non of the staff in this video were working there and i'm wondering is the place under new management, the place is now looking shabby and needs a makeover. The room we were in was acceptable though and was worth the (low end) price we paid for it.

Just wanna say hi to Alan French......from Carl.......Manchester.

What business has she got to be inherited lol

3:21 If she crashes that car,theres gonna be wall to wall pomeranian guts...a la Jayne Mansfield.

She is in dreamland

Where are all the staff now? and what are they doing?

How the hell does the duty manager get away with wearing a ring saying bitch?!

so far, i dont think she is horrible shouldnt the general manager be checking all the stuff that she was checking?

I love dogs however,they do not belong in the Hotel especially during such an important meeting..and poms are little yappy shits tbh.

She makes no difference between staff and dog. Put the dog in the same line with people is disrespectful to the people.

Everything about this is..depressing

The Manager wipes down the dirty window sill and then uses the same cloth to clean tables where people will eat. Urggg

French knickers and anything goes would have been fine for this useless crew.

Have any of you got any ideas because I haven't.

Didn't they think she would need to know about the damaged ceiling? 🙄

Mrs Walsh should not have had to tell Steph off about his appearance - it was unacceptable , especially all those tacky rings

Still taking bookings and has been shut for about a year or so Whilst a gang moved in and grew cannabis 🤔

What a fantastic idea when a hotel is not making money to buy new uniforms. How daft that is.

The REAL Faulty Towers

I stay in Blackpool twice a year. Have passed this hotel many times. I looked at their website it says it is still owned by the Walsh family. Has anyone stayed here? I wonder if they have refurbished it? The reviews on Tripadvisor are not great.

Can see why this place closed down

"At the end of the day it's all about " me having enough to have my 10th holiday this year while you borrow a fiver off your nan for your leccy

The only genuine looking person was the guy who was doing the dishwashing. Also don’t they use walkie talkies within staff and let’s say that handyman?

Do you have to be f__king mad to work in a hotel ???

Owner acts like she owns the Savoy but in reality she owns a grotty, crumbling, disgusting pile of rubble

The last time I did go Blackpool was on the up and up 2016 I think

Place is going to the dogs and the concern is uniforms,like chrome plating a turd.

Blackpool 😄😄😄 50yrs out of date and just look at the name BLACKpool 😉😉😉

Fawlty Towers.

I lost interest when she said... At the end of the day!

I hate bingo lol

27:18

I take it’s a dog friendly hotel

FFS its Faulty Towers

Could anybody help me on what happened to Alan French, I've watched the documentary and found him a captivating character who's definitely seemed admirable throughout, just wondering through sheer curiosity.

Seems the staff at these places are all incredibly dull - Not reporting that there's been a ceiling collapse... idiocy.

NO wonder it is closed now

That job is making steff ill he should see a doctor

IF they charge a VERY Low rate,its acceptable..... :)

The receptionist should not be calling customers love it should be sir and madame. Its meant to be a professional hotel not a B&B.

it is such a shame it ended up being turned into a cannabis factory

boy talking about the bingo calls is talking shit about "political correctness" it's bingo baldy not parliament.

It's gone out of business now. Covid strikes again.

What a horrible dog

BOREING