How AI will change BASIS in RISE with SAP

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How AI will change BASIS in RISE with SAP

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TechCubicleOnSAP

Күн бұрын

Пікірлер: 19

@declanmcardle Ай бұрын

@10:30 I see a high correlation between this being done correctly in the short to medium term with Fr. Dougal performing a funeral successfully...

@declanmcardle Ай бұрын

Crowbars in a hacking pun: "All your Basis are belong to us."

@TechCubicleOnSAP Ай бұрын

🤣

@revanth_kanteerava Ай бұрын

I recall rising an incident for folder permission to SAP on Friday thinking that will be done over weekend. The SR done and closed on Monday,but they have given permission to another folder🤡🤡.I lost my mind along with integration team for 8 hrs straight 😅. When I realised the problem I talked to SAP manager who advised to rise and high priority SAP incident quoting the request. Even though I was furious I raised it ,and even though it's hight priority it took 12hrs🤡🤡as these kind of OS process cannot be high priority, and the reduced the priority themselves 🤷🤷. THE POINT IS : 1 second task : "chmod 775 folder name" took almost 5 days and I lost my mind with others, raised 2 unnecessary requests , Hand to explain this to the clients somehow🙏🙏🙏🙏🙏 Is this really RISE or Downfall😅😅

@declanmcardle Ай бұрын

RSBDCOS0

@nishantjoshi9529 Ай бұрын

Great info as always. With basis skill set, what other areas do you think one can branch out to although that may require a bit of learning and upskilling?

@TechCubicleOnSAP Ай бұрын

Hey, I've had a few questions around this. The AI tech is so new right now, but SAP are putting it everywhere. For now, in the short term, nothing will really change. Medium to long term AI will be more visible in the support processes. I would estimate that 3 years is "long term". By the time we get to 2027, SAP will be aiming to make significant efficiencies, mainly to reduce their own cost and to speed up RISE adoption at this critical point in time when ERP starts to go out of mainstream maintenance support. This same "AI problem" will hit other digital jobs also. All of us will be impacted. Right now, there is no clear direction or path where AI will not have an impact. Maybe the path is to work with AI, work on AI and not work under it. I.e. find a role that is creating and maintaining the AI. Just a guess.

@declanmcardle Ай бұрын

BTP, Hyperscaler, automation.

@declanmcardle Ай бұрын

@1:54 Thank you for your request to install "bananas". Please be providing the downtime in the below format. Please indicate how many unscheduled production downtimes you would like before this is done correctly: a) Three b) Four c) Fyffe

@TechCubicleOnSAP Ай бұрын

Ha😅 You jest on the requirements for detail, but that is exactly what is needed in the request, otherwise it just comes back requesting more details. Request: " can you apply *the latest* stack to system xyz" Response: "Eactly what stack do you want and list all the components and their required patch levels" *the latest* is what the business request but that doesn't marry up to the technical request needed by SAP.

@declanmcardle Ай бұрын

@@TechCubicleOnSAP Support Packages are an easy one to go through. You send them a STACK.XML. And then they send it back to you saying is this OK? And you say yes, that's why I sent it to you. And then they say we will update it with SPAM and then you say please use SUM so we can add the SPDD and SPAU and customer transports. And then you ask for Observer credentials. And then they ignore that. And then you ask for UPGANA.XML to be uploaded and then they say they have removed the SUM upgrade directory...the list of problems goes on and on...

@declanmcardle Ай бұрын

@@TechCubicleOnSAP Where's my other reply gone?

@TechCubicleOnSAP Ай бұрын

Which one? Or is this a RISE example response? 🤣

@declanmcardle Ай бұрын

@@TechCubicleOnSAP This reply: Support Packages are an easy one to go through. You send them a STACK.XML. And then they send it back to you saying is this OK? And you say yes, that's why I sent it to you. And then they say we will update it with SPAM and then you say please use SUM so we can add the SPDD and SPAU and customer transports. And then you ask for Observer credentials. And then they ignore that. And then you ask for UPGANA.XML to be uploaded and then they say they have removed the SUM upgrade directory...the list of problems goes on and on...

@declanmcardle Ай бұрын

@3:50 don't you work for NTT - can't you get a walk-through from someone in the NTT ECS department as to how Service Requests are handled?

@TechCubicleOnSAP Ай бұрын

Different companies. Slowly they are being brought together though.

@theninetiesKid Ай бұрын

Hi There, I am working at DXC Technology as a SAP Basis Administrator. So, my doubt is will I be badly affected in future by AI enhancement. Give me advice or suggestions please. How can I earn in future if AI takes my Job. Kindly advice.

@TechCubicleOnSAP Ай бұрын

@perfectking3347 3 күн бұрын

DXC HCL etc. They are hiring sap basis from every where. Next step: AI studies all the tickets rised to SAP from 20 years before and get trained to be able to work as a basis Next step: Fire 30% of the SAP incident team,50% from outsourcing team Last Step: Fire 90% human workers . Leave 10% for VVVIPs