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This week OpenAI released ChatGPT, its prototype AI chatbot. On this episode of Intercom on Product, Intercom Co-Founder and Chief Strategy Officer Des Traynor sits down to chat with our Director of Machine Learning, Fergal Reid for reaction and analysis on the implications of ChatGPT and what the future holds.
Chapters
0:00 What is ChatGPT?
4:41 The internet reacts
6:10 Is GPT producing creative work?
7:45 GPT and Facts
9:28 Effect on peoples jobs
13:31 Hallucinations
21:26 How to improve language models
26:01 Is this bigger than Google?
29:30 Customer Support
42:06 Smart Replies
45:28 What other industries will be effected?
50:13 Outro
Transcript:
www.intercom.com/blog/podcast...
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Referenced in the episode:
arxiv.org/abs/2210.11610
githubnext.com/projects/hey-g...