how did it go? Spyderco Para 3 lightweight warranty process.
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2 жыл бұрынThis is the story of me deciding to send back my badly uncentered and poor action Spyderco Para 3 Lightweight for warranty service. How did it go? Check out the video.
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@zachstuff 2 жыл бұрын
Send it back and get a new one. Bummer it got scratched during repairs. Please update us on what happens next! Thank you for sharing!
@KnivesFAST 2 жыл бұрын
Yeah I think that's what I'm going to do Zach. We'll see what they say. Thank you so much and I will definitely update
@bladesnchill 2 жыл бұрын
Mine bounces a bit when it drops shut. I dont think its hitting the backspacer. Is it too loose then or is it suppose to be like that when its adjusted? (I am a complete amateur as you can tell)
@KnivesFAST 2 жыл бұрын
If it's bouncing back you could probably tighten the pivot a bit. But I mean a tiny bit. It shouldn't bounce back like that. Thank you
@bladesnchill 2 жыл бұрын
@@KnivesFAST Thank you so much for your reply. I will try tighten it :)
@choirboyzcutleryoutdoors 2 жыл бұрын
Brother I'm sorry. Hope this gets resolved quickly. How in the world they would think this is acceptable is beyond me.
@KnivesFAST 2 жыл бұрын
It's pretty simple. Some person in service scratched it and didn't want to take ownership of it. Pretty sad though. Thanks
@idwolverine1867 2 жыл бұрын
I have a PM2 that has the same problem. Favors the show side when loose enough to open and drop but WILL NOT reverse flick as it should. I’m going to try and increase the detent to see if that helps 🤷♂️ Being my first Spyderco, I’m not impressed
@KnivesFAST 2 жыл бұрын
Well that's bad to hear. My PM2 is great. This is the first Spyderco I've ever had an issue with. Thank you
@Mridgwell 2 жыл бұрын
Come on this doesn't give me any incentive to pick up my next Spyderco. Man that must be frustrating to send it off wait for it to come back and it's trashed. Hope this gets resolved for you KC. Thanks for putting this out
@KnivesFAST 2 жыл бұрын
It's definitely not right. Thank you so much. I hope it does get sorted out. Thank you
@ahaubert80 2 жыл бұрын
I'm glad Spyderco got it back to you so quickly, but I wish they had better communication and hadn't damaged your blade.
@KnivesFAST 2 жыл бұрын
Yeah hopefully they'll sort it out. Thank you
@jeffcarter5380 2 жыл бұрын
That sucks. My para 3 lw came perfectly centered with flawless action. They should have just given you a new one
@KnivesFAST 2 жыл бұрын
If that's the case and if it's possible, I wish they had done that. Thanks
@christophercloudstrider5877 4 ай бұрын
Hmm. I bought one exactly like it today. It is perfectly centered and the blade is loose when pressing the compression lock. I hope they take care of this for you.
@KnivesFAST 4 ай бұрын
They've done something recently. This used to be a notorious problem but it seems that they may have fixed it. So good stuff. As for mine, I sold it a long time ago. Thanks
@BigRedEDC 2 жыл бұрын
Not a good warranty service in my opinion!!! Especially with the scratches on the blade!! Sorry man!!!
@KnivesFAST 2 жыл бұрын
Agree. Not good. Thanks. Hope I can get it all to a better outcome.
@knafsCarry 2 жыл бұрын
The bdn1 lightweights I believe only have one washer, causing it to favor to one side.
@KnivesFAST 2 жыл бұрын
Yeah, that's what lefty EDC Kevin told me. Not a good design. Thanks.
@billrivers7558 2 жыл бұрын
I've got the exact para 3 lw so far no problems with centering or action it sucks that yours is that bad because I carry mine all the time
@KnivesFAST 2 жыл бұрын
That's awesome man. I'm glad yours is so good. Thanks a lot
@jakefrost8658 2 жыл бұрын
any tips on getting a cane sword to actually be sharp?
@KnivesFAST 2 жыл бұрын
I have no idea. Keep on sharpening it until it gets there. Lol
@jakefrost8658 2 жыл бұрын
@@KnivesFAST got it from an antique store and it had no edge on it at all. Been trying to use a sharpener and such to give it an edge and make it sharp but that isn't doing much.
@KnivesFAST 2 жыл бұрын
@@jakefrost8658 Not knowing anything about it It's tough. It could just be a show sword and not really be heat treated. If you continue to do it and not get it sharp I would worry about that.
@napsterninja 2 жыл бұрын
Got a SMKW pm2 artic storm recently with a lanyard rattle. Can't return to SMKW since it's sold out. Will keep it and slip some loctite in there to prevent a rattle. Got a BladeHQ copper pm2, and it was off center. Was able to exchange that one. Brand new, so would think it be perfect.
@KnivesFAST 2 жыл бұрын
Man that's sorry to hear on your Arctic PM2. If I got one of those I would want it to be perfect. Sorry about that on both. Thanks for watching
@boostbrigade 2 жыл бұрын
Late to the conversation but my paramilitary 2 arctic storm was supposed to have all black hardware to match the dlc blade. The back spacers were all silver. I shipped it to warranty last week and haven't heard anything from spyderco since. It's a bit unnerving how there's no communication. I hope i get it back soon haha 😅
@13aphomet 2 жыл бұрын
I've heard Tom Moore say that you can center a lightweight by applying pressure to the blade toward the side it's favoring. Then close and recheck centering.
@KnivesFAST 2 жыл бұрын
Very interesting. Good to know. Thanks if Tom says it it's probably true
@13aphomet 2 жыл бұрын
@@KnivesFAST yea, send him a message - he's the Spydie master. It was something like that. That way you'll get the action you want. Post an update vid if it works!
@dark_gravity_edc 2 жыл бұрын
If you do that wear gloves. I have cut nerves and a nice scar on my index finger from doing that.
@KnivesFAST 2 жыл бұрын
@@dark_gravity_edc yikes. Got it.
@YNTGUNS Жыл бұрын
I was about to send off my para 2 for these issues but now I think I'll just return it to blade hq and get my money back. When I did contact spyderco they didn't send me a shipping label so I'm not paying to send in a defective knife that's there issue!
@KnivesFAST Жыл бұрын
Sad to hear man. It wasn't a great experience for me and I'm sorry you're having trouble. Thanks
@Outpost_76 2 жыл бұрын
Ive owned and had on loan enough Para 3 LW to tell you they vary greatly. Some are centered and nice and most others aren't centered yet have perfect action. The single liner may or may not stick up inside. The most recent Rex 45 is much better than the early ones I had. Keep in mind a single liner, single washer knife is only going to be as good as the weak side. If that linerless side had any warp to it prior to being assembled it's never going to be right no matter what you do. As far as the warranty goes I've used many manufacturers service for different reasons and the myth that Spyderco has a poor warranty compared to others is just wrong. I've had equally bad service from other US and overseas manufacturers .
@KnivesFAST 2 жыл бұрын
Good to hear your experiences and your thoughts. Very cool. Thank you for sharing. I hear you, but I had a great experience with hogue, and Have heard of others having good experience with other companies. But I would agree there are probably more that stink at it than are good at it. I just can't imagine sending a knife back to somebody that is scratched like that. Thank you
@jn651 2 жыл бұрын
That thing drops about like my Native 5 LW, lmao. If this level of 'service' keeps up, it won't be a surprise if somebody starts eating Spyderco's lunch...
@KnivesFAST 2 жыл бұрын
I unfortunately agree. It has been a sad experience. Thanks.
@jn651 2 жыл бұрын
@@KnivesFAST For what it's worth, I still really like 90% of my Spydercos when it comes to f&f and still enjoy their design language. Pobody's nerfect, but having had the chance to fix their mistake, blowing it again is a shame... Still, I hold out hope that after you send it out again, the story will have a decent finale
@KnivesFAST 2 жыл бұрын
@@jn651 agree very much. Me too
@l33tnull 2 жыл бұрын
For me it is harder to Spydie flick my para 3 but its easier to do it with my other Spydercos also try flicking up, not out.
@KnivesFAST 2 жыл бұрын
Yeah I understand all that. I mean I ought to be able to flick it however it's comfortable for me but I guess each knife is different. Thank you
@williamlenderman387 2 жыл бұрын
Accept their offer of a return shipping label and tell them at the very least you want a new blade but preferably a whole new knife...OR, offer to trade that one in and pay the difference (if any) to upgrade to a standard, G10 Para 3 with S30V steel. At least you'll be sending it back on their dime so the only cost to you is some more of your time. That's my .02¢ worth.
@KnivesFAST 2 жыл бұрын
Yeah very good idea. I am going to send it back I'm just not sure what I'm going to ask them right now. I'll figure it out. Thank you
@jeremyspaulding7735 2 жыл бұрын
That's just unacceptable. To send it in and have it come back not fixed and further damage isn't good at all. The fact that they don't even explain what they did isn't good either. Doesn't bode well for them for sure. Great video KC 👍
@KnivesFAST 2 жыл бұрын
I agree with all of the above. Really well said. Hopefully I'll have a better experience the second time around. Thanks.
@sobxscooter8157 2 жыл бұрын
I can't get Spyderco to send a pocket clip screw that came stripped. Not impressed with Spyderco warranty
@KnivesFAST 2 жыл бұрын
Seems a little goofy to me. That should be an easy win for them. Thank you
@sobxscooter8157 2 жыл бұрын
@@KnivesFAST I called them today and they are sending one. I was told not enough employees to answer emails and a phone call is best way to contact.
@frkshw_edc9887 2 жыл бұрын
It's tough to center a knife with only 1 washer in it. The Para 3 LW was a shit design from the start concerning the internals of the knife.
@KnivesFAST 2 жыл бұрын
I hear you man. Once I learned that it was pretty disappointing. Thanks
@mattphillips4384 2 жыл бұрын
Mine is dead center
@KnivesFAST 2 жыл бұрын
Awesome. Thanks.
@diverson63 2 жыл бұрын
Wow that was a Spyderco fail!
@KnivesFAST 2 жыл бұрын
Yep. Thanks.
@danielc7349 2 жыл бұрын
I’ve heard horror stories about dealing with Spyderco’s warranty service. Them not even mentioning what issues you had and what they did to correct it tells you all you need to know about how much they care about you. Good luck.
@KnivesFAST 2 жыл бұрын
Yeah I hope you're not right but it sure seems pretty rough. Thanks
@toddcarr. 2 жыл бұрын
Send it back especially if your not going to carry it and are unhappy with the service, if it was me and they don't make it right might be time for some sterner words and along with that contact the seller you purchased it from, I think you said SMKW, and inform them of the situation and how you are being treated by them. In the end it can sour your future purchases towards spyderco with bad customer serviceso. Trying to keep making sharp things fun and enjoyable is definately hard sometimes but you do it very well.
@KnivesFAST 2 жыл бұрын
Good advice my friend. We'll see how they do as I sent it back to them this morning. We're going to give them a chance to make it right. Thanks so much
@MrResoluteTurnip 2 жыл бұрын
Nope! Agree with all the other comments. And that nick in the coating?! Nope. Definitely a cautionary tale. And think I’ll be taking pics of my stuff before I send it off based on your experience here. To anybody. Not just Spyderco.
@KnivesFAST 2 жыл бұрын
Yeah unfortunate situation for sure. From now on if I send an offer I'm going to take lots of pictures and maybe even a video before I send it. I'll probably send it back. Thanks
@unclecow 2 жыл бұрын
not crazy at all made for good youtube content for me I'd do option 2 if possible
@KnivesFAST 2 жыл бұрын
Thanks man. Appreciate it!!
@havoso 2 жыл бұрын
Maybe if you contacted where you bought knife from for exchage,,,,......
@KnivesFAST 2 жыл бұрын
Not a bad idea. It was Smoky Mountain Knife works but it was scratched by Spyderco. Thank you
@Jstarr918 Жыл бұрын
Some KPL would help this knife.
@KnivesFAST Жыл бұрын
I definitely used KPL on this knife several times and it didn't really help. But thank you
@badhombre8383 Жыл бұрын
Wow that’s ridiculous
@KnivesFAST Жыл бұрын
A bit, yes. Thanks
@lxixg9 10 ай бұрын
Option 4 not support a company with terrible customer service
@KnivesFAST 10 ай бұрын
Ham something to think about. Thanks
@jesseadams45 2 жыл бұрын
I'd send it back. If you aren't going to carry it and they'll send a label, you might as well. Those scratches suck. You'll probably put your own but I don't want the manufacturer adding them.
@KnivesFAST 2 жыл бұрын
Yeah you got that right. I know how to scratch a knife but I haven't even carried it and those aren't mine. Thanks
@TheShredderKnifeReviews 2 жыл бұрын
For the prices they charge, thier customer service should be out of this world. Sorry brother!
@TheBudgetguy_K.T 2 жыл бұрын
Agreed this is why I stick to budget blades. No warranty no problem. Also just subbed.
@KnivesFAST 2 жыл бұрын
Agree. A bit disappointed for sure. Thanks.
@KnivesFAST 2 жыл бұрын
Thank you!!!
@mattphillips4384 2 жыл бұрын
Man id be very upset
@KnivesFAST 2 жыл бұрын
Yeah. A bit. Thanks.
@a97b18b 2 жыл бұрын
Dude, you can’t middle finger flick. I could’ve done that with my pinky the way that thing slammed shut. My g10 para3 was tighter when new and I could still flick it open
@KnivesFAST 2 жыл бұрын
Man I've got a ton of knives that I middle finger flick. And I do them with ease. But this one just won't go. Thanks for watching
@Chingus696 10 ай бұрын
Really? It’s way centered enough…you way too picky bro!
@KnivesFAST 10 ай бұрын
You're kidding right? The blade should not be tilted to one side. If I pay over $100 for a knife I expect it to be centered. But to each their own. If it doesn't bother you then that's fine. Thanks
@lv4235 2 ай бұрын
Big company, expensive knives. The way they handled this warranty issue, no communication at all, damaged the blade and didn't solve the problem. Disappointing, really.
@KnivesFAST 2 ай бұрын
Completely. I was pretty upset about it for sure. But maybe they do better in other circumstances. Thanks
@philipcarso8931 2 жыл бұрын
It’s the end of the world ….OMG!!!
@KnivesFAST 2 жыл бұрын
Not sure what you mean but thanks for watching.
@travisparsons3463 2 жыл бұрын
If you cant service your own knife you shouldn’t own knives. Simply as that. Lw is not the superior model so has its flaws but can be corrected add extra washer and let it break in the adjust. I love spyderco and the haters, more for me. Great knife
@KnivesFAST 2 жыл бұрын
So I worked in it extensively and I know how to work on knives oh self appointed chief of knife police. It is a flawed knife and Ives had a ton of folks tell me they had the same issue. I paid too much to deal with it being so far off center. I will not be turning in my knives, but thanks for watching.
@TopDog8762 2 жыл бұрын
I would not be happy
@KnivesFAST 2 жыл бұрын
Yeah, same. Thanks.
@dionpage7948 2 жыл бұрын
Dang knife bro what's goin on in the knife world these days? JB gets the dry shaft from Case&then Spyder Co does the same thing to you. You guys are Knife reviewing Kings &the companies dont seem to care. It sure dont bode well for us common knife folk. I think I'm gonna keep buyin knives I can handle first. &that whole scratch thing!?! I'd be pissed if the scratched in my blade were put there by incompetent boobs that were supposed to fix a problem not make it worse. It seems no one is takin much pride in their work these days.
@KnivesFAST 2 жыл бұрын
Yeah well said man. I am pretty ticked about it. By The way, I did not tell them that I was a reviewer until I was on the phone with them. So I think I got exactly what anyone else would. But she was already going to send a label before I set that. We shall see
@rustyknifelover4463 2 жыл бұрын
Extremely disappointed
@KnivesFAST 2 жыл бұрын
Yep. Me too. Sadly.
@rustyknifelover4463 2 жыл бұрын
Send an email and link this post and others to prove your point.
@KnivesFAST 2 жыл бұрын
Good idea. Thanks.
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