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HOW TO ANSWER: “HOW WOULD YOU DEAL WITH A DIFFICULT CUSTOMER?”

  Рет қаралды 382,441

CareerVidz

CareerVidz

Күн бұрын

Пікірлер: 309
@bettyboop9311
@bettyboop9311 9 ай бұрын
“BY BEING CALM! LOWERING YOUR VOICE!!! ASKING QUESTIONS AND THEN LISTENING!”
@CareerVidz
@CareerVidz 9 ай бұрын
I hope the video helps!
@plaidmustache
@plaidmustache 5 ай бұрын
He’s just come out of the unfreezing process
@ericahammond6147
@ericahammond6147 3 ай бұрын
Staahp! X-D
@blavk650
@blavk650 2 ай бұрын
🤣🤣🤣🤣🤣🤣
@cheowwengzheng3477
@cheowwengzheng3477 3 ай бұрын
Bro is the angry customer
@CareerVidz
@CareerVidz 3 ай бұрын
😳
@GrowingUpWithTheTaylors
@GrowingUpWithTheTaylors Ай бұрын
Ikr... lol 😂
@pushkarajdongre
@pushkarajdongre Жыл бұрын
To deal with a difficult coustomer it's best to calm them down and finding out what their issue is. So I think the second option is the best.
@CareerVidz
@CareerVidz Жыл бұрын
MANY THANKS
@kalviry
@kalviry 11 ай бұрын
HR would ask u 😅 , but he doesn't want to calm down 😅 ...
@gloriaotoo8196
@gloriaotoo8196 9 ай бұрын
Hahhahahahhaha😂
@charen_vanya
@charen_vanya 7 ай бұрын
@@kalviryyes exactly in reality, what if the customer still not calm down
@Mannichoo
@Mannichoo Жыл бұрын
Option 2: First of all, I understand how important excellent customer service is to your business. I would deal with a difficult customer by being calm, lowering my voice, asking them questions, and then listening. I would apologize if the company was at fault, try to build a good rapport with them, be positive and create a solution they are happy with. Finally, I will keep a customer updated with progress if required and learn from any mistakes that have been made.
@CareerVidz
@CareerVidz Жыл бұрын
THANKS
@ehsanali6516
@ehsanali6516 Жыл бұрын
thanks a lot bro...
@crazyman-frombbsr9710
@crazyman-frombbsr9710 8 ай бұрын
Thank u @Mannicho as I have faced problem with the word rapport. I couldn’t able to understand that pronunciation. So I had to listen it again and again. Finally in comments section I found your comment then I got that word.❤
@shraddhapandey912
@shraddhapandey912 8 ай бұрын
Thank you
@goodnewsforyou4156
@goodnewsforyou4156 6 ай бұрын
thank you for taking the time to write this out man!
@LucyMcLou
@LucyMcLou 6 ай бұрын
My philosophy: there are no difficult customers, just difficult situations. Everyone can turn into a "good customer" with a little empathy and patience.
@CareerVidz
@CareerVidz 6 ай бұрын
LOVE THAT!
@NiceLoki
@NiceLoki 7 күн бұрын
I really like that too. I have an interview in 3 days and will remember this one for sure.
@sf3882
@sf3882 Жыл бұрын
I used your job interview advice at my last interview and got the job! Thank you for your straightforward and helpful advice!
@CareerVidz
@CareerVidz Жыл бұрын
Fantastic! Huge congratulations! 😄
@ayushyadav9627
@ayushyadav9627 11 ай бұрын
At the time of interview i really get nervous & my 90% of attention is not on my mind
@sf3882
@sf3882 11 ай бұрын
@@ayushyadav9627 keep practicing your potential answers so you feel prepared. It’s 90% about sounding confident.
@mikebutterface8583
@mikebutterface8583 11 ай бұрын
Option 3: I would deal with a difficult customer by listening to the facts, apologizing for and commiserating with their experience (sympathy), refocusing the conversation on what I can do for them in an positive manner, then following through with any promises made. In the end we’re all human and just looking to rectify a situation that we would like to feel is acknowledged and actively being worked on.
@CareerVidz
@CareerVidz 11 ай бұрын
I hope it helps! :)
@mrbrian826
@mrbrian826 Жыл бұрын
Hmm my managers always tell me to treat the customers with respect and always try to accommodate them. But when the customers ask for a manager, my managers don't seem too pleased. Even though i am doing what they tell me to do 😂.
@CareerVidz
@CareerVidz Жыл бұрын
So true!
@honeynoodles6205
@honeynoodles6205 Жыл бұрын
true..hahaha
@kkakuuto
@kkakuuto Жыл бұрын
😅😅😅😅
@unkownwalker8853
@unkownwalker8853 11 ай бұрын
Hahaha
@ttimetotroll
@ttimetotroll Жыл бұрын
This guy should a Sargent. He don't speak his words, he shouts his words
@CareerVidz
@CareerVidz Жыл бұрын
LOVE THAT
@adobo_man
@adobo_man 5 ай бұрын
"i bet you could suck a golf ball through a garden hose."-some drill sargeant in some movie.
@lailaplaysdbd4004
@lailaplaysdbd4004 2 ай бұрын
Good advice. I need to be prepared. I recently got hired for my first job as a sales associate for American Eagle.
@CareerVidz
@CareerVidz 2 ай бұрын
Fantastic! Great job :)
@01993jbdbejifn
@01993jbdbejifn Жыл бұрын
Stop focusing on this man shouting and listen great advice actually
@CareerVidz
@CareerVidz Жыл бұрын
WELL SAID
@Ritahsakaka
@Ritahsakaka 8 ай бұрын
Exactly, it's a lecture pipo need to know he's not in the interview
@onlyjoinedtotroll
@onlyjoinedtotroll 7 ай бұрын
He's not shouting he's fucking asserting himself!
@KINGSTARFF69
@KINGSTARFF69 26 күн бұрын
First: when you giving first time interview. Second :when you given multiple interviews 😂
@CareerVidz
@CareerVidz 25 күн бұрын
What do you mean?
@sijanpokharel9280
@sijanpokharel9280 9 күн бұрын
The first Option is "when you're being interviewed for the first time in your life" and the second option is when you've given multiple question. ​@@CareerVidz
@djillalirafil9749
@djillalirafil9749 Жыл бұрын
In interview I would go with the second option! In real life I would go with the first one!
@CareerVidz
@CareerVidz Жыл бұрын
Great choices!
@ttominable
@ttominable Жыл бұрын
I dont mind the “shouting” i feel its like personal branding at this point
@CareerVidz
@CareerVidz Жыл бұрын
THANKS
@SoniaThakur-h7m
@SoniaThakur-h7m 5 күн бұрын
Sadly, not everyone is kind and polite at all time. so firstly I think it is important to understand what they want. Then I would look to diffuse the situation by remaining calm. I would look the lead to tone of the conversation by staying polite and respectful at all time❤
@CareerVidz
@CareerVidz 5 күн бұрын
Great! :)
@dallasbrat81
@dallasbrat81 Ай бұрын
I like how he answers the question . He gives you the meat of the answer and your job is to take it and make it sound like you.
@CareerVidz
@CareerVidz Ай бұрын
I hope the content helps! Do you have an interview coming up? :)
@dallasbrat81
@dallasbrat81 Ай бұрын
@@CareerVidz yes watching all your content
@nakazibaaisha4597
@nakazibaaisha4597 Жыл бұрын
perfect infact I believe one day I will pass the interviews in the future company I need 🙏 ur teaching has transformed my 🧠 brain
@CareerVidz
@CareerVidz Жыл бұрын
Watch this video too: kzfaq.info/get/bejne/rcuordl00bvHhZ8.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@sarahcox215
@sarahcox215 2 ай бұрын
The first one sounded pretty good
@CareerVidz
@CareerVidz 2 ай бұрын
Do you have an interview coming up?
@ryans518
@ryans518 Жыл бұрын
Ratchet customer apply option 1 Bougie customer apply option 2
@CareerVidz
@CareerVidz Жыл бұрын
Watch this video too: kzfaq.info/get/bejne/rcuordl00bvHhZ8.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@kylelazzari6672
@kylelazzari6672 11 ай бұрын
As someone who has spent 21-years in the service industry, I can tell you, it all depends on the situation.
@CareerVidz
@CareerVidz 11 ай бұрын
Do you have an interview coming up? :)
@remvisual9201
@remvisual9201 8 ай бұрын
Everytime I said that, I "lost" the job / failed the interview. That proves how narrow minded recruiters are and also tells me I wouldn't want to work there. Also, what this guys teaches you is how to act and become an employer's as* kisser and how to get the job that would later cause you severe mental health problems.
@lincolnbliss4885
@lincolnbliss4885 2 ай бұрын
I guess a combo of both. It's crucial to stay professional and friendly but you also need to be firm.
@CareerVidz
@CareerVidz 2 ай бұрын
Thanks for sharing! :)
@mihaeladog7187
@mihaeladog7187 10 ай бұрын
You’re already yelling at the HR 😂. You can’t lower your voice and calm your tone in a real life situation.😂
@CareerVidz
@CareerVidz 10 ай бұрын
😳
@remvisual9201
@remvisual9201 8 ай бұрын
He wouldn't understand that. He is a professional at yelling and lying, not an actual interviewee. He doesn't know how to lower his voice. That's not even a voice, but rather a rusty trumpet.
@oye175
@oye175 6 ай бұрын
😂😂
@youarethecreator1
@youarethecreator1 Ай бұрын
I would say… If you don’t like it, call someone else.
@CareerVidz
@CareerVidz Ай бұрын
😳
@GazixVR
@GazixVR 7 ай бұрын
Option 2 is viable. No matter how confident you are, you will get customers who will not let up and will think they are the right one. In some cases they are. It helps to let them vent frustrations out and then help them to the best ability you can while assuring them your doing everything you can.
@CareerVidz
@CareerVidz 7 ай бұрын
Do you have an interview coming up? :)
@AdeAde0224
@AdeAde0224 Жыл бұрын
Nice I will use these tips
@CareerVidz
@CareerVidz Жыл бұрын
Great! When's your interview? :)
@Yadao1832
@Yadao1832 Жыл бұрын
I always do Option #2 for an Irate Cx they are indeed very difficult to deal with 😢 despite ur doing ur best to help them especially they're request takes time but they will pressure you to do it immediately. Like whatt!! There's a time frame and I cannot do a magic hahaha 😂. There's a lot of different department and it needs coordination they will not understand you no matter what if you don't resolve it after the call.. from Refund accounting department.. 😊
@CareerVidz
@CareerVidz Жыл бұрын
THANK YOU! Watch this video too: kzfaq.info/get/bejne/rcuordl00bvHhZ8.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@Natureonsafari
@Natureonsafari Жыл бұрын
I was shocked by the first answer before I realized it's one of two options. 😂
@CareerVidz
@CareerVidz Жыл бұрын
Do you have an interview coming up? :)
@martaleszkiewicz5115
@martaleszkiewicz5115 18 күн бұрын
Dumbledore said calmly, not pressed
@CareerVidz
@CareerVidz 18 күн бұрын
Do you have an interview coming up?
@jamesnjenga813
@jamesnjenga813 Жыл бұрын
Wonderful reply
@CareerVidz
@CareerVidz Жыл бұрын
THANKS
@Pineapplepizza-
@Pineapplepizza- 4 күн бұрын
This is so good 😭
@CareerVidz
@CareerVidz 4 күн бұрын
Glad you think so! When's your interview? :)
@Pineapplepizza-
@Pineapplepizza- 4 күн бұрын
@@CareerVidz don’t have one yet I’m trying to prepare myself first! :) taking notes from some of your videos
@alphaellarma4228
@alphaellarma4228 2 ай бұрын
based on my experience as a service crew, to make it simple to deal with an angry, difficult, and frustrated customer: Listen-Apologize-Solution-Followup 1st Listen to the customers and let them vent their frustation. 2nd Apologize to the inconvenience and try to understand the root cause of the problem. Once you understand the problem... 3rd find a Solution to make a satisfactory for the customer. 4th Follow up the customer to ensure that they are satisfied with your resolution.
@CareerVidz
@CareerVidz 2 ай бұрын
Thanks for sharing :)
@nizamuddinmohamad6920
@nizamuddinmohamad6920 7 ай бұрын
I'm a small business owner. And i handle my customer by myslef.. I must tell, your styles is the best. It is good that we put our customer complaints on top of priority, but we should aware, that our company cannot solve 100% of the customer problems based on what they want. And we as the csr, should be ahead of the customer and the one who lead the conversations. So option 2 is the best way, where we provide solution that can satisfy our customers, and the same time the problem are solved according to the company's capabilities. Option 1 would need to depend on the situation. Where usually, option 2 is the most common situation happens during calls.
@CareerVidz
@CareerVidz 7 ай бұрын
Thanks for sharing :)
@nizamuddinmohamad6920
@nizamuddinmohamad6920 7 ай бұрын
@@CareerVidz no problem
@s.a.g.g.e1825
@s.a.g.g.e1825 Жыл бұрын
#2 without shouting😅
@CareerVidz
@CareerVidz Жыл бұрын
Great choice!
@_a.bb.y_
@_a.bb.y_ Жыл бұрын
Hie there! I discovered your videos this month when I was preparing for an interview. And I would like to say your videos are very helpful, I was able to get myself hired through them. Thank you for the time you take making these!
@CareerVidz
@CareerVidz Жыл бұрын
Best of luck! Watch this video too: kzfaq.info/get/bejne/rcuordl00bvHhZ8.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@van4195
@van4195 7 ай бұрын
i just be passive-aggressively nice to them
@CareerVidz
@CareerVidz 7 ай бұрын
😳
@waltercastro2015
@waltercastro2015 Жыл бұрын
I agreed on the second option. Then transition to the first option 😂. Is simple. After completing the job and the customer is satisfied. Next time, they called or show up, boost the pricing to make them turn around and make them find someone who can deal with their shifting moods. I do landscaping and lawn care. It has been 6 years successful years in this business. Now, if customers decided to pay 😂😂 higher price. Will be because he has seen your work from last time and was solved. If willing to pay for it because he knows the job is done correctly as requested and if issues comes he/she knows will be taken care of.
@CareerVidz
@CareerVidz Жыл бұрын
Interesting!
@leslieerdman5220
@leslieerdman5220 4 ай бұрын
I had a customer that others thought he would be difficult just because of appearance. I took him as a client because I felt he was upset about something in his life and not upset with us. I asked him if he was ok and if I could help. It turned out he was worried because he thought he would owe a lot and wouldn't be able to afford a gift for his girlfriend. He ended up getting money back and not owing at all.
@CareerVidz
@CareerVidz 4 ай бұрын
Great story! Do you have an interview coming up soon? :)
@mohamedsiddig7612
@mohamedsiddig7612 Жыл бұрын
could you answer this Q Tell me about what is a hard skill that you used in similar past position to this job? Can you describe how you used this hard skill that you just talked about in your past job?
@CareerVidz
@CareerVidz Жыл бұрын
Will do that soon Watch this video too: kzfaq.info/get/bejne/rcuordl00bvHhZ8.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@mikebutterface8583
@mikebutterface8583 11 ай бұрын
Also, there is no rapport in most phone based customer service jobs. Call center calls are answered by the first available representative, as they love to tell you on the line while you’re holding.
@CareerVidz
@CareerVidz 11 ай бұрын
Do you have an interview coming up? :)
@sudhanrose
@sudhanrose 5 ай бұрын
excellent vocal and inspiring sound
@CareerVidz
@CareerVidz 5 ай бұрын
I hope it was helpful! Do you have an interview coming up? :)
@samasayed1318
@samasayed1318 Жыл бұрын
They ask me 1: what if you have an angry customer 2: what did you do if you have a bad manger ?
@CareerVidz
@CareerVidz Жыл бұрын
Take a look at these: 1. kzfaq.info/get/bejne/Z7eTlNWW0LHPaYk.html 2. kzfaq.info/get/bejne/os5zhNpj0LnMdIk.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@GregBedard
@GregBedard 3 ай бұрын
Number 2. You want them on your side being aggressive will not achieve that.
@CareerVidz
@CareerVidz 3 ай бұрын
Great choice! :)
@syedkhajanawaz1296
@syedkhajanawaz1296 Жыл бұрын
I'll choose option 2
@CareerVidz
@CareerVidz Жыл бұрын
NICE Watch this video too: kzfaq.info/get/bejne/rcuordl00bvHhZ8.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@vminhope3040
@vminhope3040 Жыл бұрын
same…throwing tantrums wont work on me lol
@KentRoads
@KentRoads Жыл бұрын
Id shout at them
@CareerVidz
@CareerVidz Жыл бұрын
😳
@akilsaherwala9734
@akilsaherwala9734 Ай бұрын
Bro looks like John Cena
@CareerVidz
@CareerVidz Ай бұрын
😳
@afrikasvault9210
@afrikasvault9210 Жыл бұрын
Thanks for this i got my first job by the help of your videos
@CareerVidz
@CareerVidz Жыл бұрын
Congratulations!! I am so happy for you! :) I have this video for you that will help get your new job off to a flying start: kzfaq.info/get/bejne/sNSbqMKdv57RcWg.html I wish you all the best in your new role! :) Please do let me know how it goes! If you can, please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@msbelle9960
@msbelle9960 Жыл бұрын
Another question. How do you deal with difficult work colleagues?
@CareerVidz
@CareerVidz Жыл бұрын
OK kzfaq.info/get/bejne/g6upmbl52sXLhqc.html and kzfaq.info/get/bejne/ptdjlthizNvRfHk.html Watch this video too: kzfaq.info/get/bejne/rcuordl00bvHhZ8.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@msbelle9960
@msbelle9960 Жыл бұрын
@@CareerVidz thank u.. 😊
@gareth4903
@gareth4903 3 ай бұрын
You all know that's cap... off screen this guy looks like he would break legs 🦵 😂😂😂
@CareerVidz
@CareerVidz 3 ай бұрын
😳
@WaVy5477
@WaVy5477 Жыл бұрын
Thankfully, there are industries out there where the customer isn't always right, so you don't have to take the abuse🚦
@CareerVidz
@CareerVidz Жыл бұрын
What industry are you in? :)
@WaVy5477
@WaVy5477 Жыл бұрын
@@CareerVidz The self-storage industry is great, especially if it's automated. Automation is where most businesses are heading these days. They have the call centers as one option and they also have the live on-site option where you basically live in an attached apartment for free on the storage facility grounds. You basically pocket the entire paycheck. The bonus structures are high. It's a really great career path. One can easily pay of any debt working in the industry and have a happy retirement. It's in a recession proof industry and realistically will always be around. It was open during covid because it's an essential business. There has to be some sort of Armageddon for it not to be around lol. The reason it's a "customer isn't always right" industry is because the service/product sells itself. The need is always there. For every customer that moves out of a unit, there's hundreds if not thousands of people that want that same unit. So all in ill it's a great business to own and a great business to work for.
@adamant8235
@adamant8235 Жыл бұрын
Lowering your voice 😂😂😂😂 are you sure you could do that 😂
@CareerVidz
@CareerVidz Жыл бұрын
😂
@briandugan4691
@briandugan4691 Жыл бұрын
Option 1 is the best answer hands down
@CareerVidz
@CareerVidz Жыл бұрын
What do you like most about it? :)
@TheRealRehman
@TheRealRehman 5 ай бұрын
Option 1: gets results Option 2: makes you miserable but management happy
@CareerVidz
@CareerVidz 5 ай бұрын
Do you have an interview coming up? :)
@elbowjuice2627
@elbowjuice2627 7 ай бұрын
I WOULD DEAL WITH A DIFFICULT CUSTOMER BY BEING CALM
@CareerVidz
@CareerVidz 7 ай бұрын
Have you got an interview coming up?
@mohamedenatighk
@mohamedenatighk 4 ай бұрын
That is a good question ❤
@CareerVidz
@CareerVidz 4 ай бұрын
Do you have an interview coming up? :)
@Allthingsbaloo
@Allthingsbaloo 7 ай бұрын
I don’t think he is telling anyone to Yell at all. I followed his advice but adapted the words/structure to suit my own vocabulary and voice tone. I think it is really useful answers. Some people talk louder than others but i don’t feel like he is telling anyone to shout. I would assume he is speaking loud and clear on youtube for people who want to hear it clearly and implement it in any interviews.
@CareerVidz
@CareerVidz 7 ай бұрын
Well said… you’re one of a few people who understands exactly what my objective is 👌👍.
@Allthingsbaloo
@Allthingsbaloo 7 ай бұрын
@@CareerVidz and a great job you are doing 👌
@mohamedenatighk
@mohamedenatighk 3 ай бұрын
Helpful ❤
@CareerVidz
@CareerVidz 3 ай бұрын
I hope it helps! :)
@fantasyvsreality4025
@fantasyvsreality4025 Жыл бұрын
Only If i had that confident.
@CareerVidz
@CareerVidz Жыл бұрын
I have some great videos for helping with interview confidence that I feel will really help you here: 1. kzfaq.info/get/bejne/orFzh7Zqyb-YmGg.html 2. kzfaq.info/get/bejne/bcWRdMyU0ramY3U.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@juweriyajuweriya403
@juweriyajuweriya403 Жыл бұрын
Visiting USA on H1B visa so questions what they may ask pls ..?????
@CareerVidz
@CareerVidz Жыл бұрын
GREAT...kzfaq.info/get/bejne/a8x4hdZ_tJzDp6M.html Watch this video too: kzfaq.info/get/bejne/rcuordl00bvHhZ8.html Please would you subscribe to my channel? Thank you very much for your support! 😊 🙏
@spicyfood4499
@spicyfood4499 Жыл бұрын
please share DV lottery interview questions .
@CareerVidz
@CareerVidz Жыл бұрын
OK will do soon
@phish_1
@phish_1 Жыл бұрын
If the customer complains about the power equipment product without a price tag, I will just give it for free! For all the customers who will complain that our products don’t have a price tag. I will just give it all complimentary rather than a customer punching me or threatening my life because they don’t want to go back to the aisle that is so faraway!. No need to argue! My life is more important!!! I need to take care of my mental health!!! I don’t have energy to fight! My mental health is more important 😂😂😂😂 They can even return a dead plant if they don’t like it! Some customers are just unhappy with it and they have guns that if they don’t get what they want they can kill me!!!! 😂😂😂
@CareerVidz
@CareerVidz Жыл бұрын
😳
@m900l4
@m900l4 7 ай бұрын
Correct answer . What they teach in the financial industry too.
@CareerVidz
@CareerVidz 7 ай бұрын
Do you have an interview coming up? :)
@AbhishekSharma-gj3bj
@AbhishekSharma-gj3bj 7 ай бұрын
Ideal answer when you work in customer service 👍🏻
@CareerVidz
@CareerVidz 7 ай бұрын
Glad you liked it! Do you have an interview coming up?
@AbhishekSharma-gj3bj
@AbhishekSharma-gj3bj 7 ай бұрын
Loved it ! I have interviews for business school, your videos giving me lots of insights,, thanks.
@lakishafrancois2286
@lakishafrancois2286 Жыл бұрын
Option 2
@CareerVidz
@CareerVidz Жыл бұрын
Great choice! What do you like about it? :)
@noumaanshah773
@noumaanshah773 2 ай бұрын
You're hired
@CareerVidz
@CareerVidz 2 ай бұрын
Fantastic! :)
@haictulyrics7826
@haictulyrics7826 6 ай бұрын
Definitely #2
@CareerVidz
@CareerVidz 6 ай бұрын
Yes! Are you in a customer service role? :)
@SergeySedlovsky
@SergeySedlovsky 4 ай бұрын
Somewhere in the middle, though option 2 is the one that'll get you the job. lol
@CareerVidz
@CareerVidz 4 ай бұрын
Thanks for sharing! Do you have an interview coming up? :)
@SergeySedlovsky
@SergeySedlovsky 4 ай бұрын
@@CareerVidz No, I work in Customer Service
@mostafagharbawi3607
@mostafagharbawi3607 6 ай бұрын
Option 1 is I think for someone who'd wanna go home with a big fat NO:)
@CareerVidz
@CareerVidz 6 ай бұрын
😳
@omeryucel4778
@omeryucel4778 Жыл бұрын
End the call🎉
@CareerVidz
@CareerVidz Жыл бұрын
😳
@omeryucel4778
@omeryucel4778 Жыл бұрын
@@CareerVidz it was a joke🤣🫡
@aleksandrakaludjerovic1317
@aleksandrakaludjerovic1317 3 ай бұрын
I've done that so many times 😂
@UseroneGaming
@UseroneGaming 6 ай бұрын
It depends on who’s at fault.
@CareerVidz
@CareerVidz 6 ай бұрын
What do you mean? It's important to still put the company first?
@jissellreyes5005
@jissellreyes5005 3 ай бұрын
Yes, but after working in customer service for 4 years, it's hard to say this in the next interview ☠️ I know during interviews, you have to fake it till you make it but still....
@CareerVidz
@CareerVidz 3 ай бұрын
😳
@bro-yh2gw
@bro-yh2gw 17 күн бұрын
Good thing I saw the whole video
@CareerVidz
@CareerVidz 17 күн бұрын
I hope the content is helpful!
@XiaomiRedmi-es1ot
@XiaomiRedmi-es1ot 11 ай бұрын
Me: Block them if we are talking thru Social Media. If its in Person call off the deal until they respect you.
@CareerVidz
@CareerVidz 11 ай бұрын
What do you mean? :)
@chriswaughrealestate
@chriswaughrealestate Жыл бұрын
Why is he talking so loud?
@CareerVidz
@CareerVidz Жыл бұрын
😳
@user-gq8cq4md5d
@user-gq8cq4md5d Жыл бұрын
How you deal with difficult costumer? Me;Oh that easy,I just need giving them little bit hit that make them over to graund..
@CareerVidz
@CareerVidz Жыл бұрын
😳
@AnthonyTurcios
@AnthonyTurcios Жыл бұрын
trick question, the answer is both
@CareerVidz
@CareerVidz Жыл бұрын
Do you have an interview coming up?
@angrymangaming1991
@angrymangaming1991 Жыл бұрын
You looks like Johnny Sins, so you are out😅😂
@CareerVidz
@CareerVidz Жыл бұрын
😳
@avinashmish999
@avinashmish999 7 ай бұрын
Why are you mad bruh 😂
@CareerVidz
@CareerVidz 7 ай бұрын
😳
@toxxxin4k633
@toxxxin4k633 6 ай бұрын
why is he yelling? and he's right about the first part he just put it aggressively. you do have to stay calm and provide good customer service but you also can't let the customer take charge of the conversation so you have to be reassuring and take the lead at the same time.
@CareerVidz
@CareerVidz 6 ай бұрын
😳
@mohamedenatighk
@mohamedenatighk 5 ай бұрын
Difficult ❤
@CareerVidz
@CareerVidz 5 ай бұрын
When's your interview?
@mohamedenatighk
@mohamedenatighk 4 ай бұрын
Next month ❤
@oye175
@oye175 6 ай бұрын
Option 1 mate
@CareerVidz
@CareerVidz 6 ай бұрын
😳
@yantomanuel6919
@yantomanuel6919 11 ай бұрын
option 3 ....chin them.
@CareerVidz
@CareerVidz 11 ай бұрын
😂😂😂
@Godfrey..
@Godfrey.. Жыл бұрын
Just be humble and Polite to them no matter there state, at some point they'll understand you out.
@CareerVidz
@CareerVidz Жыл бұрын
Do you have an interview coming up? :)
@daddychill3757
@daddychill3757 7 ай бұрын
I love you thanks
@CareerVidz
@CareerVidz 7 ай бұрын
I hope the video is helpful! When's your interview? :)
@Mushahidkhanxyz8
@Mushahidkhanxyz8 2 ай бұрын
Please subtitles?
@CareerVidz
@CareerVidz 2 ай бұрын
They are already on the video :)
@Rskubal
@Rskubal 11 ай бұрын
The way he talks is difficult to actually take this with merit. Talking clearly is important but over exaggerating dismisses the intent
@CareerVidz
@CareerVidz 11 ай бұрын
😳
@ripvanvincle
@ripvanvincle 5 ай бұрын
Looks and sounds angry at the interview panel. Seems sraining to get the words accross.
@CareerVidz
@CareerVidz 5 ай бұрын
I hope the content was helpful!
@jimcatanzaro7808
@jimcatanzaro7808 Жыл бұрын
The customer is always right I would never have some bald freak tell me he is in charge of me while I’m paying him if he things otherwise he will have a black eye
@CareerVidz
@CareerVidz Жыл бұрын
😳
@naskhanam6234
@naskhanam6234 11 ай бұрын
Richard how u memorize all this?
@CareerVidz
@CareerVidz 11 ай бұрын
Don't worry too much memorising entire answers, instead just try to remember key points that you want to include in your answer :)
@naskhanam6234
@naskhanam6234 11 ай бұрын
@@CareerVidz which is what? The key points? What is a group interview like in hospitality? What do they ask in it?
@jahbaby2657
@jahbaby2657 4 ай бұрын
Okay, why is he shouting?😂
@CareerVidz
@CareerVidz 4 ай бұрын
😳
@martaleszkiewicz5115
@martaleszkiewicz5115 18 күн бұрын
Why is he talking like the interviewer is 105 years old and hard of hearing
@CareerVidz
@CareerVidz 18 күн бұрын
😳
@stopchildabuse7932
@stopchildabuse7932 3 ай бұрын
I am having a sales and marketing interview tomorrow I have heard wonderful reviews about your videos hence I am here
@CareerVidz
@CareerVidz 3 ай бұрын
I am glad people are supporting my content! I have this for you too: kzfaq.info/get/bejne/fNmTY9t12tKliJ8.htmlfeature=shared I then have this for you too: kzfaq.info/get/bejne/qs2ifZl9ztjPYqs.html Please would you SUBSCRIBE to my channel? I'd very much appreciate your support. Thank you! Richard 🙏
@NaraM-ian
@NaraM-ian 7 ай бұрын
Sounds more like kissing up
@CareerVidz
@CareerVidz 7 ай бұрын
😳
@LifeWithTeesade
@LifeWithTeesade Жыл бұрын
Option #2
@CareerVidz
@CareerVidz Жыл бұрын
Great choice! What do you like about it? :)
@user-bk8xp9vs9m
@user-bk8xp9vs9m 15 күн бұрын
No. 2
@CareerVidz
@CareerVidz 14 күн бұрын
Great choice!
@mikebutterface8583
@mikebutterface8583 11 ай бұрын
Are you being interviewed by a panel of elderly retirement home bosses? You’re f’ing yelling like they can’t hear you. Comes off quite aggressive.
@CareerVidz
@CareerVidz 11 ай бұрын
😳
@erickwidman3735
@erickwidman3735 Ай бұрын
then the company owners better fire their cronie family doing stupid shit
@CareerVidz
@CareerVidz Ай бұрын
😳
@ValefarSoulslayer
@ValefarSoulslayer 6 ай бұрын
Both! U need to do option 2, but some customers will heavily try to abuse this. They do not have a probelm, they will be mad and amgry at you to get stuff cheaper and all of that. Once you realize citsomer just wakts to abuse obtion 2, then u go to Option 1. Hood vustomer service is important. But customers trying to abuse kindness and trick you are not needed. So u need to be strong and tell them to either accept or leave.
@CareerVidz
@CareerVidz 6 ай бұрын
I see what you mean, but I wouldn't recommend being quite so blunt as me in this video with Option 1!
@omarsaid7153
@omarsaid7153 11 ай бұрын
What if customer is so rude at u and being racist at u ???
@CareerVidz
@CareerVidz 11 ай бұрын
Oh my goodness! That's not ok!
@caroleastmond9064
@caroleastmond9064 Жыл бұрын
Is he a robot, why is he talking loud like that, too loud!!!
@CareerVidz
@CareerVidz Жыл бұрын
😳
@randygifford5246
@randygifford5246 6 ай бұрын
Good advice, but you might not yell at the interviewer
@CareerVidz
@CareerVidz 6 ай бұрын
😳 I hope the content helps!
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