For GRC practitioners who just got started or are about to get started with ServiceNow's applications. 20 minutes of practical, no-nonsense advice from Ben Forrest, Principal Technical Trainer who has helped countless get set-up for success. Ben will be your GRC coach for this session.
A great list of tips and tricks to help you make the best of the applications, get value quickly and be successful.
Do NOT miss this one and welcome to your 2020 GRC resolutions!
Video contents
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00:01 Introductions.
01:17 Refreshers: tutorial series and learning resources.
02:36 ServiceNow uses ServiceNow too and started small.
03:10 Guiding principles: start small, really.
03:48 Get your gear together: set up your workspace etc.
04:32 Time to get moving, day 1 of work. A subset of one use case to practice first.
06:00 Get better, now is the time for performance.
06:42 Become very effective.
07:45 Demo, in the product, here is how Ben does it.
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For your questions and to download the slides:
community.serv...