And here's the help I need from you my team leader And here's what really worked last week And here's what grated on me last week And then they have a live conversation and the team leader responds to the answers to those questions And so it says well you know I love this priority I'm not sure why you chose this one Explain that to me If the team member has asked for help the team leader will go well I could help by doing this or we could just talk it through together So it's a conversation driven by the needs of the team member So this was considered a revolutionary system This was a cover page article in the Harvard Business Review cover article in Harvard Business Review back in 2015 And I talk about it today and people go my goodness me this is very very different
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Ashley Goodall is a leadership expert who has spent his career exploring large organizations from the inside, most recently as an executive at Cisco. He is the co-author of Nine Lies About Work, which was selected as the best management book of 2019 by Strategy + Business and as one of Amazon’s best business and leadership books of 2019. Prior to Cisco, he spent fourteen years at Deloitte as a consultant and as the Chief Learning Officer for Leadership and Professional development.
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