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Пікірлер: 16
@micekmon Жыл бұрын
I had a problem with Lefant M1 to connect. Solved: You need to connect to two different hotspots. 1st hotspot is your home network (only 2,4GHz) and you connect to it in the lefant app at the beginning of connection process. Then You turn on the M1 robot. Then You press top central button for 3sec. Then You connect M1 to the second hotspot smartlife-xxxx. This is hot spot created by M1 robot by itself (it doesn't have an internet connection, only internal wifi). Then go back to lefant app and continue adding. It connects device at 60% and have a fun.
@ManounePunkM4 ай бұрын
In my case, I don’t even see the SmartLife hotspot. Even if my robot is blinking
@CKent78 Жыл бұрын
What about Google home though?
@user-hy6io9bm4d6 ай бұрын
Cómo se puede cambiar el idioma a Español, el robot me habla en inglés.
@Lefantlife6 ай бұрын
Gracias por su consulta. Lamentablemente, en este momento nuestros bots no admiten la comunicación en español. Sin embargo, hemos registrado su solicitud de soporte para habilitar el español en el futuro.
@ilia-ned Жыл бұрын
The app has started to crash after a few months of use. Nothing helps.
@Lefantlife Жыл бұрын
What exactly is the problem? Is it a flashback or does it not open? Or other conditions? To solve your problem better, please describe the detailed problem and send it to our after-sale email. If you can't do so, you can also record the current situation of the app and send it to the mailbox. Hope it can help you. 📧 [FOR US] support.us@lefant.com [FOR Europe] support.eu@lefant.com
@ilia-ned Жыл бұрын
@@Lefantlife It opens, shows the robot an closes in a second. Well, used to. I have reset the robot and reinstall the app. Works for now... Not sure what happened
@Lefantlife Жыл бұрын
@@ilia-ned You can update the app to the latest version and then observe whether there is any problem. If you have any questions, you can contact me or after-sales email. Hope it helps you.🤝
@brooke8888 Жыл бұрын
Smart life doesn’t pop up or stops working and installation fails ugh. Cheaper model was set up in 5 mins like a dream. Expensive one is just annoying
@Lefantlife Жыл бұрын
Are you having trouble with the map? The solution is as follows: 1. Let the machine go from the charging dock to clean and map. (The map management function should be turned on) 2. Let the machine go back to charge after building the map, then the map can be saved. (Sweeping time should be greater than five minutes) If it is any other problem, please describe it in detail and send it to our after-sale email, and there will be technicians to answer for you.📧[FOR US] support.us@lefant.com [FOR Europe] support.eu@lefant.com
@donnalogan9 ай бұрын
@@Lefantlife is there an email help account for Canadians? I keep losing my map. Very frustrating
@donnalogan7 ай бұрын
@@LefantlifeI’ve moved the charger’s location. How do I get the m1 to recognize the new location?
@Lefantlife7 ай бұрын
@@donnalogan Hey friend, thank you for your inquiry. If the charger has moved within the existing map area by more than 1.5 meters, the system will automatically refresh and save the new map. If the movement is within 1.5 meters, the charger's position remains unchanged, but the system can still successfully locate and return for charging. Feel free to reach out if you have any further questions. 😎
@Drizay12215 ай бұрын
Honestly the worst app ever. Absolutely hopeless. Be on 2.4ghz - check. Be close to router - check. Connect to home wifi - check. Connect to vacuum wifi - check. Start pairing - check. Fail at 84% every single time for multiple times until you want to smash the piece of crap with a hammer - check. Contact after sales - check. Get told to do all the things you have already done - check. Get told to film yourself on some other device proving that you have done all these steps and send them the video - WTF? Total trash.
@Lefantlife5 ай бұрын
Hello friend, we are sorry to bring you an uncomfortable shopping experience, and we would like to help you solve this problem as soon as possible. But please trust our professional customer service and try a few more times as suggested. The operation video is taken to know more directly which step is wrong and give you further after-sale according to the problem. We apologize for the inconvenience and we will try our best to help you solve the problem. Wish you have a nice day.