Thank you very much for this super nice comment! :)

Stay tuned...more how-to water system to come!

Hi, William! Yes, Water Effects and Water Waves would work depending on your level of knowledge, since this will take alittle bit of work. We would suggest using a clear Plexiglas rod for the water stream and then covering it with Water Waves. We would also suggest using Water Waves for the splash.

Please call Customer Service at 573-346-5555 to get a replacement sent to you. The bottle you have is a bad batch. However, you can use it to create an effect similar to water ripples, so it does not go to waste.

We apologize for the delayed response, as we are just now seeing this comment. Actually, the white effect was done in another video showcasing our White Water Highlight (CW4529). You can watch that here kzfaq.info/get/bejne/ert7qrmexKium4U.html

Our four Surface Water products, Waves, Ripples, Water Effects, and White Water Highlight would be very useful for making a watery disaster scene where lots of water is moving around. For the main body of water, both Realistic Water and Deep Pour could work. Realistic Water is simpler to use, but it does not solidify into a hardened state so anything you put on it will stick. Deep Pour is a two-part product that requires mixing. It can be poured deeper than Realistic Water and solidifies to a hardened state. The Water Undercoats and Tints may be useful if you want the water to appear a certain color underneath the Surface Water products.

Actually, contact Customer Service directly about this at 573-346-5555. They will be able to assist you.

t's the same for me, did they give you a solution? The product came to me very liquid.

The product should not be runny. It is likely bad product that went through undetected. Please contact Customer Service directly and they will send you replacement product.

@@ModelSceneryExpert oks .)

​@@ModelSceneryExpertsee you wrote that it was a bad batch...bought a new one since I live in Sweden. That jar was bad too. Utter garbage, could not refund at my local hobby shop. Very, very disapointed

You will not get volume or be able to build up waves as you can with Water Waves. We recommend Water Waves to do this. Then you can use Water Effects to create the froth, which is more in line with it's purpose. Water Effects is designed for modeling fast-moving water features, such as waterfalls, rapids, waves or churning water.

That decision would be up to the modeler depending on the effect they are trying to create. There are lots of ways to use our products depending on the look you want to achieve.

Do you intend to use the Water Waves on the beach itself or on a water feature?

On both the beach and the water

Water Waves is designed to be used on water features, so there will be no problem using it on Deep Pour Water or Realistic Water. If you want to have the waves crashing onto the beach, we recommend sealing the beach material with Deep Pour Water. Apply the beach material and let it dry. Then when you are pouring Deep Pour Water, drizzle the Deep Pour Water over the area that the waves will be crashing onto the beach. The Deep Pour material will self-level and seep into the beach material--it won’t stay on the surface. After Deep Pour Water is cured, apply the Water Waves as desired.

When you have a product issue, please contact our Customer Service by calling 1-573-346-5555. They will be happy to assist you.

If that's the case I think removal of the waves with a knife or blade and restarting in the area would be the best course of action to take

Water Waves are manufactured as a stiffer product so you have the ability to create larger waves. Water Ripples are manufactured so it is softer and creates more of a ripple effect.

Hello Dan, thank you for reaching out. We are sorry to hear that the water material is not as thick as it should be. We would like to send you a replacement. Please navigate to the attached link, and customer service will be more than glad to help. You can call or email. We are open from 8 AM to 5 PM Central Time. woodlandscenics.woodlandscenics.com/show/information/ContactUs

Water Waves can dry as hard as plastic. We suggest letting them cure for 24 hours.

Please contact Customer Service directly at 573-346-5555 or email sales@woodlandscenics.com to inquire about a replacement. Let them know that you have a bad batch of Water Waves that is a runny liquid.

You can use our Water Tints. They are compatible. We do not test products other than on our own and are not able to offer advice on the compatibility of other products with our system. We do not recommend altering the system in any way.

The final results were at the very end of the video, though there were no closeups except when in use.

We're sorry, but the bubbles cannot be removed once Water Waves has dried. It is normal to have a small amount of bubbles in the Water Waves material. Vigorously stirring the product in the jar and/or overworking the material on the water feature can greatly increase the amount of bubbles. If you notice bubbles forming in your Water Waves as you work with it, you can lightly mist the application with rubbing alcohol. Only a light mist is needed, don’t apply the alcohol heavily or it may make the application look dull. However, as was said before, once dried the bubbles can't be removed.

Bình luận này đã được dịch với một dịch giả trực tuyến. Theo Định vị cửa hàng của chúng tôi, không có cửa hàng nào ở Việt Nam bán sản phẩm của chúng tôi. Nếu bạn biết một cửa hàng sở thích gần bạn, bạn luôn có thể hỏi họ xem họ có muốn bắt đầu mang sản phẩm của chúng tôi hay không. Đối với việc mua sản phẩm của chúng tôi bây giờ, bạn có thể đặt hàng trực tuyến từ chúng tôi. Chúng tôi gửi đến Việt Nam. Bạn cũng có thể đặt hàng từ bất kỳ nhà bán lẻ trực tuyến nào với các sản phẩm của chúng tôi. Một vài điều cần biết về đơn hàng quốc tế nói chung; Chi phí vận chuyển có thể khá cao do các quy định, khoảng cách và các yếu tố khác. Mỗi chính phủ có biểu thuế, phí bổ sung, v.v. Họ có thể áp dụng các chi phí này cho gói hàng của bạn ngoài các khoản phí của bạn cho chúng tôi tại thời điểm mua hàng, vì vậy bạn có trách nhiệm thanh toán cho những khoản này. Do tình hình hiện nay của thế giới, các đơn hàng quốc tế có sự chậm trễ từ nhỏ đến đáng kể. Tất cả những điều này không nằm trong tầm kiểm soát của chúng tôi. Số mặt hàng cho Water Waves là CW4516. This comment has been translated with an online translator. According to our Store Locator, there is no store in Vietnam selling our products. If you know a hobby store near you, you can always ask them if they would like to start carrying our products. As for purchasing our products now, you can order from us online. We ship to Vietnam. You can also order from any online retailers with our products. The item number for Water Waves is CW4516. A few things to know about international orders in general; Shipping costs can be quite high due to regulations, distance and other factors. Each government has its own tariffs, additional fees, etc. They may apply these costs to your package in addition to your charges to us at the time of purchase, so it is your responsibility to pay for these. Due to the current situation of the world, international orders have experienced small to significant delays. All of these things are not in our control.

​@@ModelSceneryExpert Thanks for the reply. Maybe I should find another substitute available in stores in Vietnam. But I would consider buying from you if I need them a lot. Many thanks for the information. This is also an answer from an online translator. haha. hope you will publish more videos so that I can expand my understanding of the materials in art. Thank you and look forward to meeting. haha. Wish you always happy with your work.

Please contact Customer Service at (573) 346-5555 to discuss this issue. They will be more than happy to help you!

We're sorry to here this. It is possible you received a bad batch of Water Waves. We recommend returning the product for a replacement with the proper viscosity.

If you could email your contact information to marketing@woodlandscenics.com our Customer Service Team can assist you further as well.

@@ModelSceneryExpert Thank you for the reply, I figured it was a defect. I am returning the product tomorrow and will just order straight from your website instead of a 3rd party storefront.

@@ModelSceneryExpert Thank you.

Lo sentimos por el producto defectuoso. Si contacta a Servicio al Cliente, ellos estarán encantados de ayudarlo. Desafortunadamente, no tenemos un hablante español fluido en la compañía. A menudo utilizamos traductores en línea para responder por correo electrónico. Puede enviar un correo electrónico en la página Contáctenos de nuestro sitio web. woodlandscenics.woodlandscenics.com/show/information/ContactUs Seleccione Ventas y Servicio al cliente y complete en consecuencia. También puede enviar un correo electrónico a marketing@woodlandscenics.com (se lo enviaremos a la persona correcta). El Servicio al Cliente lo ayudará a obtener un nuevo producto. Si se siente cómodo hablando inglés, siempre puede llamar al 573-346-5555.

Please call Customer Service at 573-346-5555 to get a replacement sent to you. The bottle you have is a bad batch. However, you can use it to create an effect similar to water ripples, so it does not go to waste.