Thanks for the update!

What do you press for descale to appear?

@@mikedevita5558 it just appears, the machine turns the light on when its time to descale.

Glad it was helpful! Thanks for watching and your nice word!!! What is your favorite coffee?

Most welcome 😊

Ok I hope that fixes it. From What I gather from viewers in my comments, These K duo's need a little more care than a typical Keurig machine. Especially if you use it a lot. I would probably descale the coffee maker side a little more often and see if that helps. I really like the Keurig solution but you can also use Vinegar too. I made a video on it also. kzfaq.info/get/bejne/fJiRY8Jhksm-ZGQ.html

The Keurig K Supreme Models have a history of this problem. The unit can overheat and trip the thermostat on the inside of the machine. I made a video on how to open up your Keurig and reset the thermostat with a paperclip. But it requires you to open it up. This is a link to the video kzfaq.info/get/bejne/f8p1kpd_rrepoqM.html If this does not fix the problem or you are not able to open it up, I would call Keurig 866-901-2739, They are aware of this problem and should replace you unit free of charge. Lot of other viewers have had this same problem during a descale the machine has to run a lot of cycles to run the solution through the machine then the rinse cycles. It is a good idea in the future to let the machine sit for 30 min before you start the rinse cycle, but you have to make sure the machine stays in descale mode or it will not turn you light out at the end of the rinse. Also some K Supreme the low water light does not come on and you might run the machine dry which can also cause the thermostat to trip. In the case of the low water light not coming on you have to stop the process and start all over, but this time you can just use water on both the first part and rinse cycle. The machine has to see the low water light come on for the logic in the descale mode to complete and turn the light off.

Hmm, that is a good question. I have not had this problem yet. I know you probably have but maybe unplug it for about 5 min and then plug it back in. I hope the descale fixes it, other than that I will have to think on this for a bit. I will let you know if I think of something. Let me know how it goes.

Not really sure, but it might come on after so many brews, the K Supreme descale light comes on after 250 brews no matter how dirty it is on the inside. the older Keurigs would sense if your machine had scale build up and then light the descale light,

Great Question. Not really sure but I think they share some parts inside, like pump and heater. I would but I am just not that sure.

I would call Keurig Customer Care at 866-901-2739

The manual says that if it does not go out after the first descale then you are to run it again with more solution.

Just an FYI… there is a descale reset. Hold 8 and 10 down together until descale goes off.

@@debw945 Thanks for update

Thanks for Watching and your kind words. The manual says that if the descale light does not go out after you descale you are to do the entire descale process again. This time I would vinegar and I would let it sit a while longer for it to soak inside the machine, before I rinsed it. kzfaq.info/get/bejne/fJiRY8Jhksm-ZGQ.html

Hold in the 8 and 10 oz buttons for 3 seconds.

Thanks so much, I am glad it helped, that is why I made it!!!