My take on one detail: If you leave the heat on under the pot (With the vinegar still in the pot) that ensures everything stays on for those 30 minutes AND the heated vinegar sitting in your pot gives it a very deep cleaning. (This is what we did in the restaurant once a week with the coffee pots to keep them fresh...just be SURE to wash the pot well afterward!)

After having a single Kcup maker for years we craved a pot being made on the weekends. Researched a bunch of models and choose this one. kzfaq.infoUgkxL8yFdHfPF4ObeIwJ5JdM3i_9XLnbjUC2 We love it! We wanted a water reservoir for the single cup so we didn’t have to pour water in every cup but the other models it fed the water to the coffee pot to so by the time we made one pot we’d have no water left. This model has the traditional pour in feature for the pot and the reservoir for the cup which works great for us. Love how there is a bunch of holes pouring the water over the coffee, makes it taste much better. Only drawback I have is the way the lid is angled on the pot section it’s hard to get the last bit of water out of the pot into the machine without it spilling somewhere else.

Thank You. Your video was thorough and easy to follow. That descale light was perplexing because I couldn't get it to shut off despite several cleanings (I should have thought I read the direction, like you).

Great video! Thank you for taking the time to shoot, edit, explain all the necessary steps. Super helpful.

Thank you sir...this was more informative then keurig

Wow, The instructions that came with my unit does not mention no where near as much as you just showed. Thank you for sharing this.

Very helpful! I wrote down your directions so I'd have it for next time. At first it kept stopping after 4 cups when I was doing the carafe side, but then on my third try to get the vinegar through, it did all 12 cups.

Thank you! This process is more involved than I thought!

Thank you sir for such thorough explanations and steps!! I was so frustrated while reading the websites instructions, you made it so simple!

Thank you good sir! Very thorough and easy to follow :) (unlike Keurig’s written instructions!)

Thank you so much for taking the time to do this! Extremely helpful.

Thank you so much for telling us how to reset the descale button. I hated seeing that after I descaled. I just gave up on it, and figured something was wrong, but there wasn’t. I just had to reset. Thanks again.

Awesome video. Thanks so much for the help young man

Thank you. You were very precise on how to clean the keurig duo.

Doing this today. Thank you so much for your video!

That was great! I knew how to descale but I could not get the descale off of there. Thank you!!!

A MASSIVE help! Thanks!

Excellent! Thank you, this is very helpful.

Thank you so much for this tutorial. It was so helpful.

Thank you for the video! Very helpful

Yes! Fantastic. Thank you.

Mine also. I spent almost 2hrs waiting to run both sides and carafe side would only do about an ounce. I checked different how to sites nothing. I even tried resetting still nothing. Then I finally checked reviews and duhthere it was. Bless your hearts for all the valuable info.

Thank you so much for sharing this with us! The way you explained it is much easier then reading the instructions itself!

Thank you for this very informative video!

Thank you for making this video, it is very helpful.

Sweet. I gotta do this today while I have the day off because of a dislocated shoulder. Fun fun fun

Very helpful! Thank you very much.

Thank you so much, worked perfectly! Elizabeth😊

Thank you for this video. It is very easy to follow and understand.

Thank you! I hate when the descale doesn’t go away even after I have done so. Very helpful

Thank you for posting your how to video.

thank you for this!!

Thanks, I had descaled multiple times and thought it still wasn't descaled properly because the words descale were still there. Thanks for 8/10 info

This was very helpful! Thank yoy

Tysm for this!!!! It helped! New subscriber here!!!!

Thanks for the tutorial. I'm doing it for the first time now. This is my first Keurig. Had a Quisinart for 10 yrs and never had to do anything to it. Only switched because I wanted the dual function pot. I'm a little annoyed at how fussy it is and how time consuming the upkeep is but I guess I'll get used to it.

Unplug it to reset it, Check that in the bottom of the reservoir that there is not a air bubble preventing water to go to the machine. Use a Turkey baster to push water through the bottom of the reservoir you will see where the water enters the bottom. If you have a water filter remove it then try the Turkey baster.

So very helpful so kind of you to make this video Sir Thank You

I like to throw the used hot vinegar down my shower/tubs or bathroom sinks afterwards so I don’t feel like its wasted bc hot vinegar is great to unclog the drains and get rid of some funky smells too😅

Thanks for the help!

Thank you so much 😊

Thank you! I’m about to get Er done

Great review!!!!!

I’ve been binge watching your videos for the past week. I ordered and received my K Duo yesterday. Although I’m not ready for descale just yet, I appreciate your thorough tutorial. I will look into purchasing the water filter. I used to have one in my Keurig with the side reservoir. Oh, that brings up another point. The blue light indicator in the side reservoir was appreciated and the machine stayed on the have hot water ready. I am surprised that this unit powers off after five minutes. It won’t be able to keep hot water ready, but will have to wait for a heating process. That feature seems odd to me.

Thank you so much

I was missing the reset steps, this is not mentioned on the manual. Thank you very much.

I wasn't informed the descale thing had to be reset... Thank you. I spent the $20 on the K solution like a dummy... Always check KZfaq.

Fabulous thank you

You sir just saved me from throwing this machine out the window. 🙌🏼

Very helpful

Thank you!!!

Thank u so much

My Keurig Duo was working fine this morning until I followed these descaling steps and now it's toast!!

Thank you

Thank you for this Video. Got the same keurig/coffee maker. Mine doesn’t have a filter like yours does

I’ve got vinegar in but it will not do a pot to empty, only a few ounces at a time!

Do you reach the filters with warm water, hot water or cold water?

Thank You!!! Now to spend an hour plus doing the process...ugh...... I have heard that you need to make sure to rinse out the vinegar a few extra times because if you don't and you use creamer for coffee it makes the creamer turn

Awasome!!! 😊

Thank you! We just got our keurig and I was so excited to get it and I can’t stand it haha. I think I might have a faulty one but I will keep trying a little longer. I put 12 oz or 12 cups and get about three of either 🤦🏼‍♀️

Power on - then Hold 8 and 10 cups buttons simultaneously for a few seconds - reset light.

Thank you! That stupid descale sign still showing up has been making me nuts!

Mine was originally from Walmart and I don’t have a descale setting. The last duo died when I tried with white vinegar and the company sent me a new Keurig Duo but to be fair it was almost a year before I thought about descaling it though we do use good filtered water. Should I just do a regular run through for the carafe and the k cup side??? I also don’t have a filter, cheap model I guess! Special from Walmart lol.

Thank you so much for doing this everytime i try to brew on 12 cups it only spits out a little bit

Thank you! Did you find the filter on Amazon? I ordered one that didn't fit and couldn't find the correct one to purchase.

Just to let ya know..I have the newer model of this and no longer need to press any "secret" buttons. Once the Descale light comes on, just use the solution (or vinegar/water mix) and simply select the Carafe first and brew out the solution. Followed by the single cup . Light gets reset automatically without having to power anything off/on. Looks like Keurig has simplified the process on the newer models.

I'm not sure my descaling is even working properly. As soon as I start the brew cycle with vinegar in the reservoir, the machine starts to dispense water and then immediately makes the end of the cycle sound like it is complete.

Quick question are you using tap water to refill the reservoir or filtered water? Also which water filter do you have? What’s the height on it?

A couple questions... Can you put your Keurig in a "descale mode"? How? Is this FULL strength vinegar? I was doing half water and half vinegar. Wrong? TY!

Thank you! Do you have a problem with your coffee spilling down your carafe and onto the counter while pouring? They sent me a new carafe and it still did it. So they sent me a new duo and it is still doing it. My husband gave up and just got a Bunn. I keep the duo so I can use pods though.

Trying to descale mine but it won’t even brew at all. Have cleaned the needles, tried the Turkey blaster trick. It only brews about a teaspoon and then stops and makes noise and then turns itself off. On the cup side, same thing but will stay on longer.

I followed all the steps. Even got the descale light to turn off. Thanks so much. My only problem is the pot side is not working properly. Will only fill approximately 4 cups after I’ve pressed 12? Pod side is working fine 🤷‍♀️

my machine doesnt do what yours did

Well what happens if it's not brewing on the pot side

You can get " cleaning " vinegar , which is stronger , but rinse well

I see on your channel info you are from Canada. Where? From your voice I would guess, somewhere within reasonable driving distance of Lake Superior. The descale message on my machine turned off after the third 12 oz cup rinse cycle.

Thanks so much for this video. Keurig's own how-to video is terrible. Yours is great. But what a ridiculous ordeal to descale. Really annoying, time consuming descale.

Just wondering what the filter is doing if you need to descale anyways?

Our Keurig duo was working fine but 3 months went by and we tried to descale.Followed your info perfectly and first ran 12oz of 50/50 water/vinegar thru the k cup and all is good.Then tried the pot after adding more liquid then hit brew or start and it keeps shutting down after maybe one cup.Why???

You could dump the used vinegar on weeds outside. It will kill most weeds. Thanks for posting this video.

I don't have a filter like you do in my reservoir am I supposed to go out and buy one or does it come with the machine?

How much vinegar did you end up using in total? I'm trying to figure out how much to buy!

Did you have to keep restarting the carafe side when running the solution? I have to restart mine multiple times because the vinegar does not want to run

hi, I followed your video for 2:07 descaling my keurig duo,but at the beginning, when I turned the power button on, it did not say descaling. I can not find out how to put it in the descaling mode. I have had it for about a year and it has started to brew only half the pot when the 12 cup has been selected. can you help?

We lose power in my area 2 or 3 times a year or more - does this make it lose track of when to do this by chance? About how long between descaling? Does the machine sense it as opposed to time? Does anyone know? Thanks!

Cannot get descale light off. Followed all directions. Will it hurt coffee maker to use with light on.

I’ve already been an hour into cleaning mine and only got 4 ounces in the cup. It just keeps making grinding noise. I also reuse the vinegar making sure not to get the crud from the bottom of the cup. I’ve only been using this machine about 3 months.

My pot has a tendency to stop after just a few ozs of vinegar on the pot side. I have to keep turning it off and restarting.

What happens if you let the unit power down instead of powering it back on Every 5 minutes for the 30 minute wait time after you run the carafe brew?

Did you ever come across a problem where you do k cup 12 ounces and the machine dispenses more water than it's supposed to, this is what's happening with my K Duo right now, any help would be greatly appreciated

I had to take mine apart cause didn't work. I got lucky and found the wires to the main pump needed squeezed. The machine has a inner bladder container that holds couple cups of liquid. That's why you need to flush so much

The 8 & 10 button press….whew!

Anyone else have an issue when running the carafe side. Mine stops after about 1 ounce? I have trouble every single time. Watched many other videos on descaling the Duo.

That descale light will not go off for me?; I've held those numbers down, umpteen times for umpteen seconds, still it shows the light. Mine doesn't look like any you're showing, but on the bottom it says K920 - is that the model #? How do I get rid of that flickering descale light???

TO CLEAR THE DESCALE LIGHT, HOLD THE 8 AND 10 BUTTONS FOR 5 SEC AT THE SAME TIME. This process took 2hrs4min. I'd rather run vinegar through it once every few months and give it a quick rinse (5min).

My carafe will not brew the full 12 cups w/vinegar. What am I doing wrong?

Asking for a friend so I am not sure if she kept turning it on or not. But do you know why the unit won’t turn on after descaling?

I have the same keurig but mine didnt come with a filter. Wonder why

I think with the vinegar you should mix it with water. When I just did vinegar it was getting stuck and machine was acting weird

My Keurig K duo will NOT brew vinegar. I don’t understand what the problem is.