How To Fix Replace Dell XPS Key - Small Sized Normal Letter Number Arrow

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How To Fix Replace Dell XPS Key - Small Sized Normal Letter Number Arrow

Рет қаралды 105,315

Күн бұрын

Use this video to help you safely remove and then install a letter sized key for a Dell Vostro laptop computer. If you need to see how to repair a larger key such as Enter, Space, or Shift, refer to this video instead; • How To Fix Replace Key... . Check out the FAQ's and Related Video Links below !!
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FAQ's
Q: My Key Cap will not click down in place correctly. Whats wrong?
A: If your Key Cap is not clicking down in place correctly, it is most likely due to the Retainer Clip not being properly installed or damaged. Remove the Cap and inspect for damage or that its not laying down flush and properly snapped in itself. Compare to another Clip if needed by removing another Cap.
Q: The Hinge Clips came off with the Key Cap. What do I do?
A: Because they key can usually not be reinstalled with the Retainer Clip and the Key Cap still attached to each other, you would have to separate them as seen here, using a small flat pry tool.
Q: Where can I purchase replacement keys?
A: If any component of the key assembly is broken, it would have to be replaced. I usually get my keys on Ebay or www.replacementlaptopkeys.com. If you cannot find a loose key for sale, you may have to purchase a keyboard and take a key from there.
Q: I have a Key or Keys that are not working. Will this fix them?
A: This video is a tutorial on how to replace a key. If your keys are not working but are not mechanically broken, troubleshoot them as seen here; • How To Fix Troubleshoo... .
Q: The hinge clip came apart into two pieces. How can I reassemble?
A: They fit together with a small plastic pin on the left and right of the inner clip. These fit into holes on the outer clip. To see exactly how the inner clip sits in the outer clip, remove another key cap and copy the clip under it.
Q: The rubber spring came off. How do I reattach it?
A: There isn't really a good way to reattach those. They are not meant to be replaced. Best advice is try to use a small amount of glue. If that does not work, you may have to replace the keyboard.

Пікірлер: 123

@PC_Monkey 5 ай бұрын

Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs. I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)

@SSSDFDSF 3 жыл бұрын

Man! I thought I'd need to replace the whole keyboard with a tedious disassembly because of one stuck key. Thanks to you it is fixed in just a few minutes. Great video!

@PC_Monkey 3 жыл бұрын

Great to hear !! Always here to help :):)

@ajwfree Жыл бұрын

Thanks for the fantastic video. I had a problem with unreliable key presses on some keys. Sometimes the key press did not register unless pressed dead centre and with pressure. I removed the key cap, rubber button and white plastic retainer clip and using your method. Underneath I found small dirt particles which were causing the problem. I brushed the socket clean with a toothbrush. This solved the problem.

@PC_Monkey Жыл бұрын

Glad your all set :) Always here if needed !!

@stephanrochefort5748 Жыл бұрын

You're a lifesaver. Great to-the-point video. Did this on a 2020 XPS 17 and it worked perfectly.

@PC_Monkey Жыл бұрын

Great to hear !! Always here to help :):)

@KM-br4hr 4 күн бұрын

Excellent video, thank you. Recommend showing how to reassemble the 2 plastic pieces under the key as they are specific and a pain to put back together.

@PC_Monkey 3 күн бұрын

Thanks !! Glad this video was helpful :):) Yes, I include that on the newer key replacement videos :)

@keith-bates Жыл бұрын

Thank you! Your video gave me the confidence to remove my key and figure out what was making it stick. Good as new!

@PC_Monkey Жыл бұрын

Happy to help :) Always here if needed !!

@itamarsharon Ай бұрын

Thank you! fixed my stuck key!

@PC_Monkey Ай бұрын

Great to hear !! Always here to help :):)

@ExtraordinaryTK Жыл бұрын

iT works!!!!! I thank you sir and in case anyone encounter the same problem I did after installing the key it doesn't bounce back up right it will be coz the retainer clip one of top two isn't fit right under the hook and you will have to push back into place properly.

@PC_Monkey Жыл бұрын

Glad your all set :) Always here if needed !!

@j.h.ashish4029 Жыл бұрын

Thanks man..this helped a lot...didn't know that we can remove the white cover inside... :) Pressed a white raised rubber dot always for backspace for quite many days..!

@PC_Monkey Жыл бұрын

Happy to help :) Always here if needed !!

@excesso2304 6 ай бұрын

Thank you for your help taking the key and clip apart safely! My issue was that the white clip was sticking to the key and not snapping in place. After taking the key off I saw that the metal pin on the bottom left was rotated slightly counterclockwise compared to the pin on the upper left. I use my flathead to bend it to roughly match the upper pin, and the clip was then able to snap in place. I'm now able to use the key normally. This almost certainly happened because I pressed the key too hard and very often. In retrospect, my attempts to snap it back in place by pushing down on it really hard only made it worse.

@PC_Monkey 6 ай бұрын

Glad your all set :) Always here if needed !!

@user-dr1zq5qd6g 5 ай бұрын

Thank you, it worked!

@PC_Monkey 5 ай бұрын

Great to hear !! Always here to help :):)

@karentalbot4576 3 жыл бұрын

You are a genius! Thank you so much for the post.. it worked a dream!

@PC_Monkey 3 жыл бұрын

Happy to help :) Always here if needed !!

@verlicht Жыл бұрын

Thanks man, a hair got stuck underneath my V key and the whole thing blew up on me when I removed it. Even the white buttefly thingy got in 2 pieces. luckily I could reference off of your video to get it all back together.

@PC_Monkey Жыл бұрын

Glad your all set :) Always here if needed !!

@earthdr7943 2 жыл бұрын

This was really helpful. Thanks a lot

@PC_Monkey 2 жыл бұрын

Great to hear !! Always here to help :):)

@mrichards6175 6 ай бұрын

Thanks this helped me a lot.

@PC_Monkey 6 ай бұрын

Great to hear !! Always here to help :):)

@kuntalhd 3 жыл бұрын

Just got saved from small panic attack. thanks :D

@PC_Monkey 3 жыл бұрын

Happy to help :) Always here if needed !!

@joecoco 2 жыл бұрын

I have a Dell XPS 13 7390 2N1 and when I pop off the key it has a different mounting mechanism underneath the key than shown in this video. There are 2 separate little pieces under the key. They are more difficult to work with than the type of mounting shown in this video.

@PC_Monkey 2 жыл бұрын

Not all keys are the same. This key shown here has a retainer clip that does come apart in two. It should still be basically the same.

@lizziepoon4468 3 ай бұрын

I spilled coffee on my Dell Xps keyboard and now my BACK button doesnt work, I took it apart before I saw your video. I think I might have break it already. Can I send you pictures of what it looks like?

@PC_Monkey 3 ай бұрын

You can post a video to your own channel and then message me back here. I can then view it and advise further. Just so you know, liquid spill situations can be hard to troubleshoot just one issue as multiple different components and boards including the motherboard itself, could all be faulty. After a liquid spill, you want to first make sure the computer is 100% dry. You would turn your computer off immediately by pressing and holding the power button until the computer turns off. Then you would disassemble the computer as much as your comfortable with, at least trying to remove the bottom case. Then you would turn it on its side and let dry for a couple days. Have you done this yet or are you sure the computer is dry?

@peterloderup5819 3 жыл бұрын

You're a lifesaver. Thank you!

@PC_Monkey 3 жыл бұрын

Your welcome !! Happy to help :)

@shridharvyas1511 3 ай бұрын

Thanks

@PC_Monkey 3 ай бұрын

Your welcome !! Happy to help :)

@ZoltanUszta Жыл бұрын

Thx for the video! One question: if you have unrelialbe keys how can replacing the plastic hinge help? Does it also contain the "sensors" or contact points ?

@PC_Monkey Жыл бұрын

There are not electronic components in most key assemblies. Replacing key components will only 'fix' your key if those components are physically damaged and need to be replaced which is what this video is a tutorial of. Your keys are unreliable? What is happening? Are your keys physically damaged?

@ZoltanUszta Жыл бұрын

@@PC_Monkey Thx for the explanation. The keys does not feel damaged, I just have to press some keys harder or 1 of 5 key presses are not getting registered.. I will try to remove

@bellini9374 3 жыл бұрын

Great video, appreciate you walking through the steps. I'm still having trouble getting the outer key back on unfortunately. One thing that was different was that when I removed the key the plastic thing that's also removed came apart as two separate pieces. I thought it broke since I didn't see it in the video, but I noticed there is a small notch half way up both sides of the larger piece where the smaller center piece can be inserted. I think I inserted it correctly based on removing & inspecting another key, and also based on the fact that the plastic snapped into place as you showed. But yeah, when I put the key in the center and press down it just doesn't click or anything.

@bellini9374 3 жыл бұрын

I realized I placed the plastic part the wrong side down. The key now somewhat snaps back on but it's a bit crooked and not flat on. Will see if I can fix it.

@noobslayer9291 3 жыл бұрын

@@bellini9374 update asap

@bellini9374 3 жыл бұрын

@@noobslayer9291 It's still crooked unfortunately. It's my work laptop and I am on vacation for a while now so I'm not so pressed to fix it at the moment. But it's annoying enough that I do need to fix it. It feels really silly bringing it into a shop but I'm not sure if I can do it myself.

@jinchun3971 10 ай бұрын

Thank you!

@PC_Monkey 10 ай бұрын

Your welcome !! Happy to help :)

@anatoliilipatkin8678 2 жыл бұрын

Thank you very much!

@PC_Monkey 2 жыл бұрын

Your welcome !! Happy to help :)

@bixyt6436 4 жыл бұрын

Thanks can you please do a video of how to connect stuff like Bluetooth and change the background of it and how to understand a computer and how to get to the drive

@PC_Monkey 4 жыл бұрын

Sure :) Always looking for more ideas on things that can help people. Ill try to get a video up about changing background and linking to Bluetooth by this weekend :) !!

@bixyt6436 4 жыл бұрын

@skurakox Жыл бұрын

I was able to fix 2 keysbecause they were stucked! Thanks Man!

@PC_Monkey Жыл бұрын

Glad your all set :) Always here if needed !!

@miguelrivera1597 2 жыл бұрын

Thanks worked really nice, fixed two keys with this tutorial!

@PC_Monkey 2 жыл бұрын

Great to hear !! Always here to help :):)

@elsilencioessalud 3 жыл бұрын

Gracias! Funcionó a la perfección!

@PC_Monkey 3 жыл бұрын

Happy to help :) Always here if needed !!

@becausewhynot6127 6 ай бұрын

Thank you for the video! I'm still have a few issues though- I took off one my keys to figure out why it was being so noisy and when i tried to put the key back on it wont go one ;-; i followed what you did in the video so what am i doing wrong?

@PC_Monkey 6 ай бұрын

When you took off the key, did you remove the Key Cap and the Hinge Clip or just the Key Cap?

@becausewhynot6127 6 ай бұрын

@@PC_Monkey Just the key cap, I didnt touch the kind clip

@PC_Monkey 6 ай бұрын

@@becausewhynot6127 The cap should just snap back on then. If not, the hinge clip has come out or damaged. If not that, then the clips under the key cap are damaged. The key may then need to be replaced.

@GaryGHamilton 7 ай бұрын

Great video. It worked perfectly. Thanks!

@PC_Monkey 7 ай бұрын

Great to hear !! Always here to help :):)

@vqmura 2 жыл бұрын

my arrow key came off partially, would this method help my arrow key? Also, can I use a toothpick instead of a screwdriver?

@PC_Monkey 2 жыл бұрын

I dont use toothpicks as they are not usually strong enough but you can try what you think will work if you cant get your hands on a driver. This will help you see how to reinstall the key assuming its not broken

@stefan1250 2 жыл бұрын

For dell xps 15 when I press down harder on a particular key it sometimes makes a "crack" or "popping" sound and it feels as if there is a loose object being crushed between the key and the underneath surface when pressed. Would this most likely be due to a damaged retainer clip or another component such as the rubber component in the center?

@PC_Monkey 2 жыл бұрын

It could be due to a lose or damaged retainer clip or one that has come loose and needs to be reinstalled. Or there could be some sort of dirt or other particulate under the key that needs to be cleaned out would be my guess

@mr.insane6746 Жыл бұрын

i tried this method on my arrow key because it wasn.t moving on one corner, it is back in place BUT now the opposite side (left top corner) is coming out of the keyboard when i press any other corner. I then falls off the keyboard again. The key and retainer both aren't broken from what i can see.

@PC_Monkey Жыл бұрын

If your Key Cap is not clicking down in place correctly, it is most likely due to the Retainer Clip not being properly installed or damaged. Remove the Cap and inspect for damage or that its not laying down flush and properly snapped in itself. Compare to another Clip if needed by removing another Cap.

@peachxii2079 Жыл бұрын

the middle part of the hinge keeps sticking on to my base of the keycap itself and its super annoying because its an i key aswell I may have broken it like you said

@PC_Monkey Жыл бұрын

@nagarajprabhavathi3668 Жыл бұрын

Hi,Plz help me over this, In My keyboard the rubber component iin the center of key eaten by ant? where to find that rubber...?

@PC_Monkey Жыл бұрын

I usually get my keys on Ebay or www.replacementlaptopkeys.com. If you cannot find a loose key for sale, you may have to purchase a keyboard and take a key from there. However, not many sellers sell that rubber spring :(

@lotteimpens5662 Жыл бұрын

If my keycap is unstable after putting it back on, does that mean I broke the retainer clip? When I opened it, it came in 2 pieces, I can get it back on fine but it's not stable

@PC_Monkey Жыл бұрын

@A_thar Жыл бұрын

What if the white thing that is under the key is broked ? Can I find this part and buy it ? Or I need to replace all the keyboard ?

@PC_Monkey Жыл бұрын

Usually they are not sold separately. You would need to purchase a entire key assembly. I usually get my keys on Ebay or www.replacementlaptopkeys.com. If you cannot find a loose key for sale, you may have to purchase a keyboard and take a key from there.

@samah_r.h 9 ай бұрын

The same key in the video brought me here 🗿🤝🏻

@jessefaber9104 9 ай бұрын

I lost a loose key, is there an easy way to fix it without buying a new keyboard

@PC_Monkey 9 ай бұрын

I usually get my keys on Ebay or www.replacementlaptopkeys.com. If you cannot find a loose key for sale, you may have to purchase a keyboard and take a key from there.

@mohamedelkehaoui7226 Жыл бұрын

Is this an xps laptop??

@powersupplies8774 2 жыл бұрын

my keyboar key ( c & d) not working normally. have to press many time & with shift not goes capitol.. key work some time with effort & some time not.

@PC_Monkey 2 жыл бұрын

Do the keys feel like something is physically wrong with them or do they feel like they are physically working fine?

@pdominick868 3 жыл бұрын

What to do when the plastic clip is stuck to the key?

@Harshal0789 3 жыл бұрын

Get new laptop

@ssalem7110 2 жыл бұрын

@@Harshal0789 better yet, do not use that key!

@abdullahshimi947 Жыл бұрын

Where can I buy new keys? Specifically, I want to replace my Windows key with a key that has Linux symbol. Is there anything like this available?

@PC_Monkey Жыл бұрын

I usually get my keys on Ebay or www.replacementlaptopkeys.com. If you cannot find a loose key for sale, you may have to purchase a keyboard and take a key from there.

@-thehiddenworld9771 2 жыл бұрын

Does this work for Dell XPS 9500?

@PC_Monkey 2 жыл бұрын

Most laptop keys are built basically the same way so this should help on most laptops :)

@ChaitanyaSrikar 2 жыл бұрын

Hey, I had pulled out my ctrl key but when I put it back it is slightly higher than it used to be. I am not sure what went wrong is this expected?

@PC_Monkey 2 жыл бұрын

@ChaitanyaSrikar 2 жыл бұрын

@@PC_Monkey Oh okay! Thanks. I will try to check!

@PC_Monkey 2 жыл бұрын

@@ChaitanyaSrikar Good luck !! Let me know how it goes :)

@ReubenMRU Жыл бұрын

Hello Thanks for his video... the issue I'm having is that the key in question now stays stuck inside... strangely though as I am writing this, it's working fine, lol... I'm not sure why XD

@PC_Monkey Жыл бұрын

The key stays stuck inside? Inside what?

@ReubenMRU Жыл бұрын

@@PC_Monkey when you press it, it stays down, and doesn't pop out...

@PC_Monkey Жыл бұрын

@@ReubenMRU Either something is damaged and needs to be replaced or the assembly is not installed correctly and just getting stuck. Are you able to disassemble as seen here? I would do that and then inspect for damage. If none is found, reassemble. If a component is damaged, it would then need to be replaced.

@BlackOpsMaster10263 2 жыл бұрын

What do I do if the rubber piece comes out?

@PC_Monkey 2 жыл бұрын

There isn't really a good way to reattach those Rubber Springs. They are not meant to be replaced. Best advice is try to use a small amount of glue. If that does not work, you may have to replace the keyboard.

@ThePyschicBuzz 3 жыл бұрын

Does this work for HP laptop?

@PC_Monkey 3 жыл бұрын

Most computer keys are the same :) Small differences in the hinge clips but all work pretty much the same

@Speeedyclips 2 жыл бұрын

Bro please help can u show the same of the arrow keys My one key is slightly coming Out plzzz bro help me

@PC_Monkey 2 жыл бұрын

Usually arrow keys are the same size as the letter keys. They should be the same as the key seen here

@ShorrockPaul 2 жыл бұрын

are these the magnetic keys ?

@PC_Monkey 2 жыл бұрын

@ShorrockPaul 2 жыл бұрын

@@PC_Monkey i cant find anywhere how to take the magnetic keys off. is it the same procedure. Dell XPS13 9310 (2021)

@jonathansimpsontarling9655 2 жыл бұрын

@Paul Shorrock I also want to check CTRL left key on the 2021 9310. Is it any different to this tutorial?

@PC_Monkey 2 жыл бұрын

@@jonathansimpsontarling9655 All keys will be slightly different to the point where most retainer clips will not fit into computers of a different model. However, they are all basically the same. When you say, you want to check it, what are you referring to?

@zk_darn377 2 жыл бұрын

my white thingy stuck on my key back can u help me ?

@PC_Monkey 2 жыл бұрын

Check out the FAQ's on my videos next time! Could help you get an answer faster :) Because they key can usually not be reinstalled with the Retainer Clip and the Key Cap still attached to each other, you would have to separate them as seen here, using a small flat pry tool.

@zk_darn377 2 жыл бұрын

@@PC_Monkey mine is like that idk why its under my key i tried to take it out but feel like id break it

@PC_Monkey 2 жыл бұрын

@@zk_darn377 They are very breakable parts. Many computer shops wont even do key replacements because they are not worth the risk of breaking it to them. :( Good luck

@nick6251 3 жыл бұрын

How to repair dell down arrow key ): .Can anyone help

@PC_Monkey 3 жыл бұрын

The arrow keys are usually the same size as the letter key and therefor, the same assembly. Is yours not that way?

@nick6251 3 жыл бұрын

@@PC_Monkey whenever I try to fix it , it bounces back .

@yoooyoyooo 4 жыл бұрын

The two part clip is a bitch to put together. I cant figure out how it should look.

@PC_Monkey 4 жыл бұрын

Ya those are a pain :( They fit together usually by 2 pins on the inner clip. 1 on the left and 1 on the right. They fit into holes on the outer clip. The best way to see how they fit together is by removing another Key Cap from another Key and comparing it to the Clip under that.