How To Fix Face ID Disabled. Problem Detected With True Depth Camera Dot Projector Repair. JC Method
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2 жыл бұрынDo you need your Face ID repaired? Send me a message for a quote: www.vccboardrepairs.com/conta...
If your iPhone says "A problem was detected with the TrueDepth Camera. Face ID has been disabled", or sometimes you get a "move higher" and "move lower" message, then watch this tutorial on every step you need to take to complete this repair.
Here's the tools you'll need to complete this repair:
(Use Promo Code "VCCBR" at the below WGP.com links to get 5% off)
✅JC V1S Programmer: www.wholesalegadgetparts.com/...
✅JC V1S Dot Projector Module: www.wholesalegadgetparts.com/...
✅JC Dot Projector Replacement Flexes: www.wholesalegadgetparts.com/...
✅Qianli Dot Projector Alignment Tool: www.wholesalegadgetparts.com/...
(Currently, I can only find the below items in China):
✅MaAnt Dot Projector UV Bonding Glue: s.click.aliexpress.com/e/_Ar1KrF
✅MaAnt Dot Projector Jig Holder: s.click.aliexpress.com/e/_Ab8L7X
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@VCCBoardRepairs 2 жыл бұрын
In case you didn't see, here's the tools you'll need to complete this repair: (Use Promo Code "VCCBR" at the below WGP.com links to get 5% off) ✅JC V1S Programmer: www.wholesalegadgetparts.com/product.php?productid=42535&cat=&page=1 ✅JC V1S Dot Projector Module: www.wholesalegadgetparts.com/product.php?productid=53239&cat=&page=1 ✅JC Dot Projector Replacement Flexes: www.wholesalegadgetparts.com/search.php?mode=search&by_title=Y&by_descr=Y&by_sku=Y&search_in_subcategories=Y&including=all&substring=JC+Dot+Matrix+Flex&page=1 ✅Qianli Dot Projector Alignment Tool: www.wholesalegadgetparts.com/search.php?mode=search&by_title=Y&by_descr=Y&by_sku=Y&search_in_subcategories=Y&including=all&substring=qianli+dot+projector+calibrator&page=1 (Currently, I can only find the below items in China): ✅MaAnt Dot Projector UV Bonding Glue: s.click.aliexpress.com/e/_Ar1KrF ✅MaAnt Dot Projector Jig Holder: s.click.aliexpress.com/e/_Ab8L7X
@bryanclose9780 Жыл бұрын
Also meant to say that dot projector is not lighting up when I press test. Though I know the jumper has been done correctly
@rootsdat 2 жыл бұрын
Love the channel, straight forward and to the point.
@VCCBoardRepairs 2 жыл бұрын
Appreciate your support!
@bozetheone 2 жыл бұрын
Great work bud, keep em coming and thanks for sharing valuable knowledge
@VCCBoardRepairs 2 жыл бұрын
Appreciate it, man!
@kenfixedct 2 жыл бұрын
Good video, useful tips in here even if you arent doing this specific repair!
@VCCBoardRepairs 2 жыл бұрын
I totally agree!
@Nkalanga_Gobe 2 жыл бұрын
Dope videos all the time Jesse....
@VCCBoardRepairs 2 жыл бұрын
Thank you!! 🙌
@tchierrafire 2 жыл бұрын
Well done Jesse! :)
@VCCBoardRepairs 2 жыл бұрын
Thank you!
@andrewg2430 2 жыл бұрын
Great work!
@VCCBoardRepairs 2 жыл бұрын
Appreciate it!
@bigshane5656 2 жыл бұрын
Live the video! Thanks!
@VCCBoardRepairs 2 жыл бұрын
Glad you enjoyed it!
@temyraverdana6421 2 жыл бұрын
Wow, incredible skill! thanks for share it
@VCCBoardRepairs 2 жыл бұрын
Thank you! Cheers!
@bryanclose9780 Жыл бұрын
As always brilliant, explained very well and easy to follow. Thank you for posting this
@VCCBoardRepairs Жыл бұрын
I really appreciate your support. Thank you so much
@hassanshahbaz1831 Жыл бұрын
@@VCCBoardRepairs i'm ur big fan.❤️jesse! How much do you charge for this repair?
@scottkelvin2435 Жыл бұрын
@@VCCBoardRepairspls do a video for xsmas face ID working but front camera not working
@walkout248 Жыл бұрын
you are awesome in repairs i will appreciate if you become my personal tutor, i really want to learn how to use the JCID programmer very well. thanks and i look forward to your kind response
@ksloadedvibes Жыл бұрын
Can my portrait mode in front camera works with out fixing the dot projector or how can i do it
@chrisjohnsonnagbe775 Жыл бұрын
Wow congratulations 🎊🎈🎉🍾
@VCCBoardRepairs Жыл бұрын
Thank you 🤗
@sarayutnakwan9192 2 жыл бұрын
ขอบคุณครับ
@VCCBoardRepairs 2 жыл бұрын
Glad you liked it!
@NexVice 2 жыл бұрын
Hi, random question here. What if I wanted to use the cameras for face tracking outside the phone but with something to extend the flex, like a cable maybe, so they connected from far. I always wonder if I could put the cameras inside a VR headset for face tracking but keeping the phone outside the VR headset because of course it won't fit. Does flex, connectors (or whatever is called) extensions exist?
@VCCBoardRepairs 2 жыл бұрын
I have no idea 😅
@nullerdk1 2 жыл бұрын
Thanks 🌹🌹
@VCCBoardRepairs 2 жыл бұрын
Welcome 😊
@MrThechuzzler Жыл бұрын
haha I love that you put that sticker on your scope my man. Much love, keep it up. Fingers crossed I can get this 11 Pro back in operation ;P
@MrThechuzzler Жыл бұрын
7 minutes in and my original dot matrix doesn't read. Just says "data is empty. save failed." D: it's never straightforward in this biz
@VCCBoardRepairs Жыл бұрын
Did you read the original dot projector first? Then write to the new cable? Before doing anything to it.
@MrThechuzzler Жыл бұрын
@@VCCBoardRepairs yes, simply disconnecting front camera then attaching to JCID. Shows connected detects it's 11 pro, DE Chip: IIC Normal, NTC: Normal, S,B,D,A Abnormal, but when reading it gives error immediately.
@VCCBoardRepairs Жыл бұрын
I had that once. It had liquid damaged pads under the dot projector. vccboardrepairs.locals.com/post/2636951/iphone-11-pro-crazy-dot-projector-repair
@MrThechuzzler Жыл бұрын
@@VCCBoardRepairs that's what my hope is and where I'm headed for fixing. Thanks for the excellent tips as always!
@Jellyballs Жыл бұрын
what is the usual cause of failure for the truedepth? My face id stopped working a month after apple replaced my battery. I’m wondering if its no longer water resistant and moisture got inside…
@Nectronixx 2 жыл бұрын
Yesss finally!!!!
@VCCBoardRepairs 2 жыл бұрын
I know! Everyone has been asking lol
@tin-techcellphonerepair1938 2 жыл бұрын
Good lesson me
@VCCBoardRepairs 2 жыл бұрын
Glad to hear that
@luckymobilerepair123 Жыл бұрын
Sir....can u guide....how to align iphone x dot rojector crystal
@listinglosangeles7245 Жыл бұрын
This video kicks ass..
@VCCBoardRepairs Жыл бұрын
Thank you! Appreciate the support!
@coladict 2 жыл бұрын
This is an insane level of effort that went into reverse engineering this stuff so they can make that device to read and write the pairing information, just so you can then replace components small enough to feed an ant, and all that because Apple decided to deliberately engineer its stuff to not be repairable by others, so that they can squeeze out more from their customers.
@VCCBoardRepairs 2 жыл бұрын
haha yeah it's crazy! Glad they figured it out tho
@jithinmanu7753 Жыл бұрын
Good work bro.. I like your Chanel lam from india
@VCCBoardRepairs Жыл бұрын
My pleasure! Happy to hear you're enjoying my channel!
@cordelldejager Жыл бұрын
Is it possible to just replace the whole assembly? So the the bracket with the frontcamera and the sensors and that just connect the cable of the dot connector and in that way code the sensor? Would he so much easier
@VCCBoardRepairs Жыл бұрын
No, that's not possible. The sensors are paired.
@dylanlindsay1993 3 ай бұрын
question for ya! if i just get that reader thing and a used oem front camera for my xs can i just program an entire camera module and face id will work again? im pretty tech savy and i replaced the screen and battery in my xs and ive put batterys cameras n screens in iphones bef but i cant solder can i just put an entire camera module in it n program it by reading data from old camera n writing it to the new one?
@VCCBoardRepairs 3 ай бұрын
No that won't work
@eSports807 9 ай бұрын
Can just be done to fix the Face ID of an iPhone XR. And can you fix the Face ID without replacing the flex?? Pls do reply me as soon as you see this message pls 🙏🙏
@teamgiveaway3483 2 жыл бұрын
Useful video. I have a question. How do you differentiate if an iphone Face ID problem is from the dot projector or ear piece als
@VCCBoardRepairs 2 жыл бұрын
If you have the symptoms described in my video, then it's the dot projector
@teamgiveaway3483 2 жыл бұрын
@@VCCBoardRepairs okay thanks. Please can your make a video tutorial on how to diagnose and fix a phone with low current draw on the dc power supply. Most especially on the 7plus series. That pull up only 8ma to 11ma🙏
@VCCBoardRepairs 2 жыл бұрын
@@teamgiveaway3483 Check out my friend's channel. He has a lot on this topic: kzfaq.info
@teamgiveaway3483 2 жыл бұрын
@@VCCBoardRepairs okay let me take a view on is tutorial. Thanks
@shrekogre1010 Жыл бұрын
Hey Jesse great video as always! I have an X and an 11 one that took a bath and the other broken screen after a fall and both of them have Face ID disabled. While I was able to fix/replace many of the things including a dead battery, I am not seeing any physical issues with either flex under a microscope. The JC V1SE tells me the 4 gold contacts as abnormal and give me a message "Fuses Need to replace IC". I am wondering if changing the flex will in fact have any effect?
@VCCBoardRepairs Жыл бұрын
Yes, you have to go through this repair process to fix the Dot Projector. We're not replacing the flex because the flex is damaged. We replace the flex because the new flex has a new eeprom that is bypassing the original eeprom in the dot projector.
@shrekogre1010 Жыл бұрын
@@VCCBoardRepairs Thank you for your help. This now makes sense - never understood the role of the chip on the new flex previously. I am going to give this a try and if I fail (never tried micro-soldering as I don't have the steadiest of hands), it should be on its way to your mailbox.
@VCCBoardRepairs Жыл бұрын
@@shrekogre1010 If you never done any microsoldering, I wouldn't recommend you try this as your first repair attempt. For dot projector repairs, we don't accept previous repair attempts.
@marosstipala3600 Жыл бұрын
@@VCCBoardRepairs For this repair, it is enough to use old flex and it is not necessary to rewrite the eeprom?
@KinngMobziie Ай бұрын
I wrecked up the board that sits on the actual display the earpiece speaker & sensor assembly does replacement that affect anything on the phone
@VCCBoardRepairs Ай бұрын
possibly yes
@bryanclose9780 Жыл бұрын
Hi Jesse, once again thanks for uploading this video. Yesterday I followed the video and all went well as testing went from abnormal to to normal. I used the exact tools you used including the "clamp" guide to make sure the flex "square" is aligned correctly. So the message "a problem was detected with the TrueDepth........" has now gone. So I though I was onto a winner. But I now get the higher lower issue when trying to use Face iD. Would you have any advice on that? I followed another guide but without success
@VCCBoardRepairs Жыл бұрын
ah yes, i've had that a few times. Sometimes, it's alignment of the dot projector with the lens. But sometimes, it can be the whole metal bracket holding the IR Cam. It may have warped. You can search my group for additional help: www.vccboardrepairs.com/vcc-fb-group
@bryanclose9780 Жыл бұрын
@@VCCBoardRepairs sorry for the multiple messages. I did not reball the dot projector correctly which caused the issue. All sorted
@VCCBoardRepairs Жыл бұрын
Ah! Nice find!
@bryanclose9780 Жыл бұрын
@@VCCBoardRepairs thanks mate
@bcherdak94 2 жыл бұрын
hey can you link me to the UV glue?? please thank you!
@VCCBoardRepairs 2 жыл бұрын
It's in the video description
@joeezam8472 2 жыл бұрын
Could you use an entire assembly and reprogram? How much do you charge for this repair?
@VCCBoardRepairs 2 жыл бұрын
no that won't work. you have to go through this process to properly fix the TrueDepth camera. If you need this repair, send us a message for a quote: www.vccboardrepairs.com/contact-us
@pongo84gta Жыл бұрын
What the tiny transistor you removed is used for?
@VCCBoardRepairs Жыл бұрын
We're bypassing part of the circuit of the dot projector, as the new flex has a new IC that will control it. So we don't need that transistor.
@manozzg3689 Жыл бұрын
Hello can help me please ! is for now 2 iphone same problem ( xs - 11pro) i broke dot projector and correct me if i wrong , so , i save read file on my pc , change dot projector with a new one and other flex original new dissambled from other face , so then i install base + ic on dot projector ( you know) and one time inslatted i wirte the code !!! then power on my iphone and configure face id perfectly !!! but when try to unlock nothing!!!!! please let me know what is the problem ! also front camere with *ritratto* work !! pleasseeeee
@VCCBoardRepairs Жыл бұрын
Good question. I'm not sure. You can ask in my group: www.vccboardrepairs.com/vcc-fb-group
@ksloadedvibes Жыл бұрын
My iPhone 11 is blurry due to some vapour water store in it how can i cleaned it without opening my phone
@gergelysoki1705 2 жыл бұрын
What is the point to program the new flex if you just bypass the mosfet? Or it has to do something that the IC is faulty on the dot projector?
@VCCBoardRepairs 2 жыл бұрын
You need to copy over dot projector data onto the new flex. otherwise, it won't work
@grigor3300 2 жыл бұрын
What about When was truedepth error .camera error in i2c tester. Flex change. Programming. Test ok. And still truedepth error. All camera works fine. Truetone. Proxy.
@VCCBoardRepairs 2 жыл бұрын
i'm not sure. I use JC tools only. I dont know how i2C solution works.
@yavuzakbina5835 7 ай бұрын
is it bether to use I2C MC12 Face ID Repair Soldering-free for this ?
@VCCBoardRepairs 7 ай бұрын
yes, this is the old method. tag on flex is easier
@darcycuttlefish3981 Жыл бұрын
Why do you replace the flex? Surely the defective part is the chip that you’ve bypassed. In which case, could you just leave the old flex and just do the chip bypass then no re-programming is required?
@VCCBoardRepairs Жыл бұрын
There's a new chip on the flex that is programmed
@burhanmhamad 2 жыл бұрын
great work as always, I just didn't get how you realized that the flex cable and the tiny cheap both are not functioning
@VCCBoardRepairs 2 жыл бұрын
The JC V1S test said "abnormal" which means do the flex replacement like in the video
@darkhistory1313 2 жыл бұрын
this stuff goes waaaay over my head, but I still watched it to the very end, loved it! my Face ID just broke and I was looking for solutions and I found this!!! I'm doomed. now I hear that by fixing this feature (opening up the phone), I might use the water resistivity of the phone, is this true?
@VCCBoardRepairs 2 жыл бұрын
That's great! Thank you. Water resistance is something you should never really rely on. Even Apple doesn't warranty or guarantee any water resistance. Think of it like a bonus that it's there but don't expect it to always work. We see many water damaged iPhones that are supposed to be water resistance. Although opening an iPhone does technically reduce the water resistance, so does regular wear and tear. The adhesive seal wears down on its own too. I hope that helps!
@darkhistory1313 2 жыл бұрын
@@VCCBoardRepairs Thank you!
@raajyt4887 Жыл бұрын
I have XR I change jc cable and data transfer but still not working it’s show me move up down error some time face detect but not unlock what can do next
@VCCBoardRepairs Жыл бұрын
hmm. not sure.
@G6ixentChannel Жыл бұрын
Can I ship my iPhone so you could repair the sensor?
@VCCBoardRepairs Жыл бұрын
If you're in the USA, contact me for a quote: www.vccboardrepairs.com/contact-us
@akshatshrivastavahindi3027 Жыл бұрын
How much for the repair?
@sethstokes9905 Жыл бұрын
How do I fix my face ID on my iPhone XR when the earpiece and all of that stuff got changed because the ribbon got ripped?
@VCCBoardRepairs Жыл бұрын
If the flex has been replaced, no way to get Face ID working again without going to Apple directly, which can be expensive Or find a repair shop who is IRP
@wucollins1727 Жыл бұрын
Hi sir I did tried to fixed a faceid yesterday after I did all steps and plugged the dot projector back to Jcid for testing it says everything works fine, all normal but then there was no red flashing during the test cos I used my phone camera, I thought it was nothing since it’s all normal I put back the flex In position and test with the phone, the faceid doesn’t work, what did I do wrong?
@wucollins1727 Жыл бұрын
Please say something
@VCCBoardRepairs Жыл бұрын
If you need help, post to my group Https://www.vccboardrepairs.com/vcc-fb-group
@wucollins1727 Жыл бұрын
@@VCCBoardRepairs I just joined
@LearnIsokoLanguage Жыл бұрын
If the repair is done without the new flex replacement what would be the result?
@VCCBoardRepairs Жыл бұрын
Face ID not working
@LearnIsokoLanguage Жыл бұрын
@@VCCBoardRepairs Hi sorry now I saw another of your video. And I found the answer. For the JC universal ic I dont need to change the flex I don't need to make jumper on MOSFET. Thanks
@user-mv2eb6lr2q 11 күн бұрын
Where are you based? How much cost to fix an iPhone XR Face ID?
@VCCBoardRepairs 11 күн бұрын
Hi! We are in Las Vegas NV and offer mail in service. Send me a message for a quote: www.vccboardrepairs.com/me
@user-ew3hx8wd3l 4 ай бұрын
How often do you see dot projectors malfunction?
@VCCBoardRepairs 4 ай бұрын
on a regular basis
@kiwithLMPV Жыл бұрын
can't we change the whole camera and do the burn process instead of braking that part?
@VCCBoardRepairs Жыл бұрын
No
@kiwithLMPV Жыл бұрын
@@VCCBoardRepairs Thank you for your answer.
@bobdouglass8010 Жыл бұрын
Appreciate the great detailed video but this is beyond my skill level. I’ll just live without Face ID until my phones paid off and I can go into debt on a new one
@VCCBoardRepairs Жыл бұрын
If you're in the USA, we offer this repair as a mail in service as well
@Dhana-Mobiletech 2 жыл бұрын
♥️♥️♥️
@VCCBoardRepairs 2 жыл бұрын
🙏🙏
@Proto61 9 ай бұрын
Can you do a video for Iphone 14?
@VCCBoardRepairs 9 ай бұрын
I have iPhone 13 Pro Max video already. It'll be same process.
@Proto61 9 ай бұрын
@@VCCBoardRepairs alright thank you
@user-bx4lx1oz1n 6 ай бұрын
My iPhone Xsmax the faceid stop working caused by the through depth camera and I didn't change the LCD or water damage.. but immediately it stop I restart my phone and it started working again, suddenly it stop again what can I do to it
@VCCBoardRepairs 6 ай бұрын
You will need it fixed by iPhone technician. If you're in the USA, we offer this repair.
@selimbulut2562 2 ай бұрын
Hi, did you solve the problem? I have the same
@toysoldiergaming9245 Жыл бұрын
If i replace display my face id will disable sir??🙏🙏
@VCCBoardRepairs Жыл бұрын
No
@AmirulAl0ng Жыл бұрын
Face id can't detect face.. what should i do?
@TelsctTelion 11 ай бұрын
I mean without the seperation
@mobserviceMGER 2 жыл бұрын
👍👍👍👍👍👍👍
@VCCBoardRepairs 2 жыл бұрын
Appreciate it!
@irepairitall 2 жыл бұрын
I spotted some grey hair on your head, that ok. Anyways Good job Jesse!
@VCCBoardRepairs 2 жыл бұрын
yes, I'm old 😭
@kiohaha Жыл бұрын
don't suppose we can post the device to you to fix. lol from my search none of repair places have all this gear to reprogram the parts :( good video tho :)
@VCCBoardRepairs Жыл бұрын
We offer mail in service for USA customers.
@enzoenzo7895 2 жыл бұрын
What if my Face ID got disabled because I updated the iOS?
@VCCBoardRepairs 2 жыл бұрын
just updating iOS won't cause Face ID to stop working. There is likely an issue with one of the Face ID sensors.
@user-ib6yy7xc9f 5 ай бұрын
how to fix distsensor
@VCCBoardRepairs 4 ай бұрын
it depends
@kenroydwilliams9708 Жыл бұрын
Why couldn’t it be replace with an entire new (TrueDepth) camera part? Bcuz all those elements and steps seem unnecessary. Why go through so much length and breadth, excuse my ignorance. Amazon sell the entire component to discard the busted on and put in the new?????
@VCCBoardRepairs Жыл бұрын
You cannot just replace it. These components are paired. If you replace Face ID fully stops working You can talk to Apple as to why they do that
@kenroydwilliams9708 Жыл бұрын
@@VCCBoardRepairs okay bcuz I bought the entire component to replace mine but I didn’t know there would be complications of it now working, if you are just simply replacing it with a new one.
@kittyjessica4943 Жыл бұрын
Ppl that say apple are the best are the ones that complain about this when it happens to them lmao
@VCCBoardRepairs Жыл бұрын
For sure 🤣
@Adix0019 Жыл бұрын
It not still functioning
@VCCBoardRepairs Жыл бұрын
Did you try to fix it?
@TelsctTelion 11 ай бұрын
Cant u just buy a new dot matrix and burn it to it
@VCCBoardRepairs 11 ай бұрын
No you can't
@TonyToneFixMyPhone 2 жыл бұрын
No vale la vega. I just tell them you can live without Face ID and thank Apple.
@VCCBoardRepairs 2 жыл бұрын
If the customer is paying, it's definitely worth it.
@TonyToneFixMyPhone 2 жыл бұрын
@@VCCBoardRepairs OIC
@Angadss101 Жыл бұрын
To tools are so expensive what’s the point when you can go to shops for £70 😅
@VCCBoardRepairs Жыл бұрын
Well this is for a business to offer the service. Not worth it if you're just trying to fix your own personal phone
@Angadss101 Жыл бұрын
@@VCCBoardRepairs Hey just a question do you know the average price to fix Face ID on a iPhone XR? This would be helpful
@VCCBoardRepairs Жыл бұрын
$100-200 depending on the shop
@Angadss101 Жыл бұрын
@@VCCBoardRepairs Daym that cost more than my whole phone 😂
@altonkilbourn1595 Жыл бұрын
Apple is charging their customers $ 170 dollars plus tax for this repair
@VCCBoardRepairs Жыл бұрын
Interesting. I've heard it costs a lot more than that.
@damjanovicr1195 Жыл бұрын
why do you replace the flex? @vcc board reapirs
@VCCBoardRepairs Жыл бұрын
That's part of the process of the repair. The new flex has an IC on it.
@damjanovicr1195 Жыл бұрын
@@VCCBoardRepairs you cant just run a jumper cable on the original flex? You have to replace the flex and then reprogram it?
@VCCBoardRepairs Жыл бұрын
No you can't.
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