I have never ever experienced such a terrible app.. this is the biggest failure when it comes to customer service .. I am impressed

I really don’t understand this awful app, I can’t use UKG or outlook for work. It tells me to input a number on the authenticator but there’s no prompt box that pops up for me to put the number in.. I deleted the account on the authenticator and signed in again and now it wants me to enter a number again with no pop up prompt on its own app. It makes no sense I’m in a continuous loop getting nowhere

What a nightmare. It demands a code to install it but it can't generate the code until it's installed.

Nothing mentioned in the video worked for me.

Wont even allow me to force stop. Tell u what, this app is really doing my head in and only have 3 days until university starts 😡

This app is horrendous

Nothing mentioned here seems to be working. Seriously reconsider this app and fix these issues.

This app is such a nightmare!

Brother i was facing the problem related login in student portal as the code is not generating on Microsoft authenticator as it was first delete by me, now im trying to open my portal but still required code so please Brother help me

Good video, but I feel like checking for an app software update skills be one of the forest things that July recommended, or at least before needing logout of your account and then reconnect it back to the Authentication app

absolute chaotic app. I have this issue now and stuck in a loop.

still dosen't work.

I agreee the app is crap

When I long press the app it only prompts to uninstall so the info here is not accurate

I have tried everything and i cannot find a single way to find a 6 digit code to any of the apps that i set 2 step verification for. Customer service told me to screw myself. Dont use microsoft authenticator period.

None of these things worked but my IT department was able to help me with the problem Now it works

RUBBISH. Why did you tell us to FORCE STOP. That screws the app completely

Problem solved! Hey guys, someone said to me to check old phone, which is still being used by my little bro, and i have realized that initially that App was installed to this phone. An next devices you are trying to install the app will be as ''second" device. All we need is that fking verification code in old phone/device, it works!!!

None of these things have worked

This app is terrible, especially the auto-jump to authenticator makes it so difficult for phone to login into any accounts that require authenticator passkey.

I can't get on it on my phone and where is the part to put the code in anyway that appears? 😩

I heard this App. It frustrated the crap of me😊

Nothing in this video helped me

This app is shitty, everything was working fine

....

If you're stuck in a loop where you get a code, but you are not able to put it in Microsoft Authenticator here's what helped me (on my mobile phone). 1. On another device, log into mysignins from Microsoft with your school/work email and password. 2. Go to security info. 3. Here you will have an overview of the MFA approved devices. On the tile where it displayed my phone " Phone X ", I pressed delete. 4. On my mobile phone I opened the Microsoft Authenticator app. It will now tell you there is no email registered. 5. Re-add your details and follow the app's instructions. I hope this helps! ❤️