How to Fix Samsung Ice Maker with Ice build up Issue.

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How to Fix Samsung Ice Maker with Ice build up Issue.

Рет қаралды 299,413

Күн бұрын

The notorious samsung ice maker issue. They have had this issue going on for a few years now and it is now finally fixed. You just need an Ice maker kit for the repair. This will include silicone to seal the ice box, New ice maker to prevent water from over filling, drain tube for better drain, y-clips for better defrost, and a new board for a software update. The video covers everything you need to do and if you need parts you can find links for them below(affiliate links).
Samsung Ice maker of another type - Still in production
Steamer- amzn.to/3arpoJX
MODEL - RF22KREDB**
S/N- ******H7**** PRODUCED UP TO 7/2016
**FOR THE SERIAL NUMBER THE 8TH AND 9TH DIGIT WILL TELL YOU IF YOU NEED THESE PART BELOW OR NOT. IF THE 8TH AND 9TH DIGITS ARE H7 AND BEFORE(H6,H0,G4 ETC...) IF IT IS (H8) OR AFTER YOU NEED SERVICE KIT PART NUMBER DA82-02671A**
Ice Maker- DA97-13718C amzn.to/3dA9YoV
Y-Clips- DA82-02367A amzn.to/3gvPzmH
Silicone- DA81-05595A amzn.to/3v4m7s2
Drain Tube- DA97-19898A www.appliancep...
MODEL - RF24FSEDB**
S/N- ******H7**** PRODUCED UP TO 7/2016
**FOR THE SERIAL NUMBER THE 8TH AND 9TH DIGIT WILL TELL YOU IF YOU NEED THESE PART BELOW OR NOT. IF THE 8TH AND 9TH DIGITS ARE H7 AND BEFORE(H6,H0,G4 ETC...) IF IT IS (H8) OR AFTER YOU NEED SERVICE KIT PART NUMBER DA82-02367A**
Ice Maker- DA97-13718C amzn.to/3dA9YoV
Y-Clips- DA82-02367A amzn.to/3gvPzmH
Silicone- DA81-05595A amzn.to/3v4m7s2
Drain Tube- DA97-19898A www.appliancep...
MODEL - RF26J7500**
S/N- ******H6**** PRODUCED UP TO 06/2016
**FOR THE SERIAL NUMBER THE 8TH AND 9TH DIGIT WILL TELL YOU IF YOU NEED THESE PART BELOW OR NOT. IF THE 8TH AND 9TH DIGITS ARE H6 AND BEFORE(H3,H0,G4 ETC...) IF IT IS (H7) OR AFTER YOU NEED SERVICE KIT PART NUMBER DA82-02367A**
Ice Maker Standard- DA97-15217D amzn.to/2RJS4r7
Y-clips- DA82-02367A amzn.to/3gvPzmH
Silicone- DA81-05595A amzn.to/3v4m7s2
Drain Tube- DA97-19898A www.appliancep...
MODEL- RF28HMEDB**
S/N- ******GB**** PRODUCED UP TO 11/2015
**FOR THE SERIAL NUMBER THE 8TH AND 9TH DIGIT WILL TELL YOU IF YOU NEED THESE PART BELOW OR NOT. IF THE 8TH AND 9TH DIGITS ARE GB AND BEFORE(GA,FZ,AA,CD ETC...) IF IT IS (GC) OR AFTER YOU NEED SERVICE KIT PART NUMBER DA82-02673A**
Ice Maker Standard- DA97-15217D amzn.to/2RJS4r7
Y-clips- DA82-02367A amzn.to/3gvPzmH
Silicone- DA81-05595A amzn.to/3v4m7s2
Drain Tube- DA97-19898A www.appliancep...
MODEL - RF28JBEDB**
S/N- ******H1**** PRODUCED UP TO 1/2016
**FOR THE SERIAL NUMBER THE 8TH AND 9TH DIGIT WILL TELL YOU IF YOU NEED THESE PART BELOW OR NOT. IF THE 8TH AND 9TH DIGITS ARE H1 AND BEFORE(F4,H0,G4 ETC...) IF IT IS (H2) OR AFTER YOU NEED SERVICE KIT PART NUMBER DA82-02675A**
Ice Maker Standard- DA97-15217D amzn.to/2RJS4r7
Y-clips- DA82-02367A amzn.to/3gvPzmH
Silicone- DA81-05595A amzn.to/3v4m7s2
Drain Tube- DA97-19898A www.appliancep...
LINKS FOR OTHER MODELS IF BUILT ON OR BEFORE 12/2018
RF22N9781- SERVICE KIT- DA82-02655A
RF23HCEDB- VIDEO IN PRODUCTION
RF23HTEDB- PRODUCTION
RF23J9011- PRODUCTION
RF22K9381- KIT- DA82-02645A
RF22K9581- KIT DA82-02706A
RF22M9581- KIT DA82-02706A
RF22NPEDB- KIT- DA82-02663A
RF23M8070- KIT DA82-02638A
RF23M8090- KIT DA82-02638A
RF23M8960- KIT DA82-02638A
RF23M8570-KIT DA82-02640A
RF23M8590-KIT DA82-02640A
RF25HMEDB- PRODUCTION
RF263BEAE-PRODUCTION
RF263TEAE- PRODUCTION
RF265BEAE- KIT DA82-02696A
RF28HDEDB- PRODUCTION
RF28HDEDP- PRODUCTION
RF28HFEDB- PRODUCTION
RF28HFEDT- PRODUCTION
RF28K9070- KIT DA82-02649A
RF28K9380- KIT DA82-02653A
RF28K9580- KIT DA82-02707A
RF28M9580- KIT DA82-02707A
RF28N9780- KIY DA82-02656A
RF28NHEDB- KIT DA82-02665A
RF30KMEDB- KIT DA82-02670A

Пікірлер: 393

@ddintucson7898 2 жыл бұрын

Informative video, but Samsung just made sure I will never own another Samsung refrigerator.

@COsalsashark Жыл бұрын

Happened across this video several months ago. Ordered the respective parts for my hated samsung refrigerator and followed this video to replace the guts of a terribly engineered ice maker. Thank you! Checked last night and still frost free months after repairing!

@Autospecialties1 2 жыл бұрын

I called Samsung and complained and they sent a service guy out within a week and he replaced the ice-maker at no charge. My unit was out of warranty by over 3 years and I told them I hadn't had ice for almost 2 years and tried everything short of replacing it to get it to work. I think they realize they had a faulty unit and needed to stay ahead of any class action that in the conversation on the internet. Now I'm happy, happy, happy! Thank you Samsung, you really shined!

@shahbasharat 7 күн бұрын

3 years years ago I reported this issue to Samsung they said they had not figured out how to fix this issue. Another tech told me the same thing and that Samsung had a class action lawsuit pending on this issue. Just today after I read your comment I called Samsung again and surprisingly they said they will replace the ice maker free of charge.

@alandaugustine8519 2 жыл бұрын

Great info! I was about to attempt this repair... but I contacted Samsung first. They sent out a tech who put in a new improved version of the ice maker free of charge. Way to go Samsung!!!

@apupo 11 ай бұрын

Hi, was your refrigerator still under warranty?

@worldsails2000 6 ай бұрын

I had this done when the fridge was still under warranty. The fix lasted about a year and it started to ice up again. I then ran across a post that said that the ice maker was re-designed a second time and this one was supposed to be the real deal. I confirmed that the part number was actually a newer number. Since it was no longer under warranty I bought the kit again replaced it all and it lasted another year before it started to frost up again. So if you are looking for a permanent fix here is what you do. Throw the Samsung unit out and buy a different refrigerator.

@carlodangelo8348 3 ай бұрын

yep, same experience here

@woodgrain816 3 ай бұрын

Thanks for sharing. i was wondering if all of this was worth it. I've had my ice maker replaced and various pieces...sealed with silicon, sealed again with hvac tape, etc... nothing has worked for me. Now I need a control board v2 lol? Or set the temp of the fridge to 36F? All of these seem to be temporary fixes that prolong the inevitable.

@jspinosa50 11 күн бұрын

Samsung again did it at no charge twice, 2nd icemaker and out-of-warranty.

@chrisseymour2029 2 жыл бұрын

Solved the problem, mine has been icing up for as long as I've owned my Samsung. Followed the steps described in this video and my ice maker has been trouble free for several weeks. The steamer is the right tool for the job. Don't try anything else. I have a slightly different model than shown in the video, so the part numbers were a little different. I used a google search to find the part numbers. The process was the same and video really helped out. I get a little kick now every time I use the icemaker. Thank you.

@jackrutherford8884 Жыл бұрын

Great video my model was built in September 2015, RF28HMEDBSR/AA S/N 065L43BG903871P. We have been fighting this issue for along time thanks

@a.hodgins655 Жыл бұрын

Hello, i have the same model # as yours do you know what parts are needed to fix this issue.? Thanks

@joaocoelho7331 Жыл бұрын

Fantastic video! Thank you so much! I read lots of comments of people asking for the kits #s; he listed all on the description of video. Look carefully, pay attention, don’t waste the guy’s time, don’t look foolish.

@wraith8323 2 жыл бұрын

MASSIVE thank you for this, because this fridge is heinously complicated compared to what I'm used to

@PatrickPennel-k7s 14 күн бұрын

Just called Samsung and talked to their Customer Service. I had to share video and pictures and once they had the proof they were more than happy to schedule a technician to come out and fix it! Technician is supposed to call me within 48 hours.

@jspinosa50 11 күн бұрын

The technician came to me on day 2 and installed the 2nd ice maker. Samsung again did it at no charge. I think they finally admitted this was a big problem. Good luck.

@vforrester8179 2 жыл бұрын

Exactly the one and only video I needed to watch on my 2018 IceMaker problem. thanks bud !

@MunkyMaraudr 3 ай бұрын

Thank you so much! You video helped me so much. I live in Jamaica so we dont have access to experienced repair techs all the time. 26:24 I did have trouble installing the auger back into the fridge. What I ended up doing was taking a metal straw and putting it down the drip hole and just wiggling it back and forth until it slipped right in. It also let me know it wasn't lined up properly since the straw pushed out as i pushed the auger in. Thank you again for all your help!

@SwimFlySwim Жыл бұрын

Thanks so much for spending the time and energy to create, produce and post this really helpful video. We live out in the country, and it's really hard to get any repair folks out here. We've learned how to fix tons of stuff because service folks don't want to drive that 25 miles (even if we pay them?). Ordering parts today. We'll see how it goes! (Wouldn't have tried it without you!)

@lucpoulin9913 4 ай бұрын

Thank you!!. Detailed video that gave me confidence to remove all removable parts! Did not change anything, just cleaned it up from ice and put it back together. Will see how long this clean up lasts. Thanks again!

@fezzick51 8 ай бұрын

Thank you thank you - Really appreciated all the detail, especially showing the difference between the new and old version of the parts (saved me some headaches when I received a 'new' kit part that was clearly the same as the original). Beyond that - the fix has been working flawlessly...not sure what exactly did it, but I'm just so glad to pull out that (full) ice tray and not see a speck of frost or ice build-up ANYWHERE inside that ice maker chamber...it's heavenly. Many many thanks!

@roberthatcher6308 5 ай бұрын

Parts arrived. When I got to the Auger motor the original skinny tube and heater wire were surrounded by custom block of Styrofoam. I tried cutting out for the bigger diameter drain hose in the Sytrofoam, but eventually gave up and just removed it. Likewise I had to drill a hole on one side to route a cable tie. FYI: Drain did not come with a cable tie. I had plenty of my own though. I didn't have a mirror to check the input water tube. I tried using my smartphone on selfie as the camera is at the top but just couldn't get it so again the heck with it. Did the silicone around the edges. Everything is back together. We ended up buying a large ice chest and putting everything in the frig into it. Left the door and freezer alone. Frig is 55 degrees and freezer is 0 degrees and cooling. I'll give it a day and then a couple weeks and update you. Thank you so much for your You Tube.

@roberthatcher6308 4 ай бұрын

Well I hate to say this, but the ice box went from bad to worse after all that work. I saw another You Tube that used aluminum tape instead of the silicon adhesive. I thought I was thorough with silicon. Oh well. Another day of work.

@rcinfla9017 2 жыл бұрын

Utility water pressure plays a role in the filling of ice tray. It is a timer based valve opening. High water pressure can result in overfilling of tray resulting in buildup of ice from overflow. Sometimes backing down ice maker water line feed value helps reduce the amount of tray fill volume. This unfortunately also reduces front door drinking water dispensing flow rate. A small valve put inline with tube on back of refrig, only on ice fill line could be used to reduce ice maker water fill level. The tube fill end position at inside top is also important as shown in video. Misalignment will cause filling water to splash outside of ice tray again adding to ice buildup in icemaker area.

@travisepp3051 2 жыл бұрын

Thanks for this video. It was very informative and comprehensive. Also, you have a great radio voice, one that tells me everything is going to be okay!

@thepapagolf Жыл бұрын

This is a known issue. Chat with Samsung customer support. They will send out a local qualified technician and order you parts for free. Mine is doing mine now. Says he does 15 a week. Don’t use a hair dryer to defrost anything. He says people do that a lot. I took out my food left the doors open and used a mug of water that I kept microwaving over and over to speed up the process.

@b4804514 2 жыл бұрын

Don;t forget to tell folks about the door flap Cover for the ice chute. I found that leaking air creating a lot of frost in the ice maker. I cleaned it so the seal was air tight and put in the y clips and surround and all was well

@McDootles Жыл бұрын

Is this the rubber piece on the door where the ice comes out? Mine is clean so I have no idea if it's leaking air or not.

@beachbum92629ca 6 ай бұрын

My Samsung 4 door was made in 2017. After months of defrosting, I finally got Samsung to come out and they replaced the ice maker around 2022. Seemed okay for about 3-4 months then started forming ice again. I also had ice forming in the bottom of my fridge area and water leaking from the ice maker or ice maker schute and leaking on to our floor and the puddle on our tile floor damaged our new kitchen cabinet at the floor. Samsung came out again and the technicians worked on the fridge again, removed the icemaker and via a zoom call, a third technician said that since I used a hair dryer to melt the ice, that they would not repair. Put the icemaker back and said good luck and goodbye. Will never buy another Samsung product. If they would have just replaced that little gasket on the coil and added some silicon, i believe that would have fixed it for good. Great video. Now I need to decide if I just want to dump this fridge or fix it myself.

@blairpage276 Жыл бұрын

Thanks so much for making this very thorough video!!! It was a huge help and I'm hoping to finally have a normally functioning ice maker instead of a frozen mess thanks to your video!

@stormingee Жыл бұрын

I just put the ice maker on defrost for about 2 hours. It took care of the problem. So far after 1 month and still working good.

@benwestlake3425 10 ай бұрын

How do you put the ice maker only on to defrost?

@rogerco4949 Жыл бұрын

Hello! This video was extremely helpful for us. However, after we replaced all parts (including the control board) the water no longer worked. We had to put the original board back in and now it all works!! We just did it yesterday so I’m keeping my fingers crossed that we don’t have any more issues. But thank you for this very informative video!

@resarfekim Жыл бұрын

One month in, not a speck of ice buildup. Before doing this procedure, I needed to hammer out the ice and use the hair dryer every other month. I had 2 different appliance repair guys said this issue was unfixable. One guy said he would do it for $200 min labor and up to $400 for the parts. I got 'r done for $200 in parts and a couple hours. (had to borrow a steamer, which was required in my case)

@VetoPowers 3 жыл бұрын

Could you please verify the part kit for RF28HDEDBSR, oct 2014 . Best video I have seen on this problem! Thanks

@sdfrey4070 2 жыл бұрын

Great video. It convinced me to fix my ice build up once and for all. Please provide part numbers for Samsung RF28HMEDDBSR/AA AUG 2014 Rev 3. S/N 065L43BF808807V

@tomneumann8864 2 жыл бұрын

Hi - thank you for making this video which was very detailed and informative. I have Samsung model RF28R6201SR/AA and was wondering what the parts are that I need? Do I need the whole kit or just certain parts and if possible please provide the part numbers that are needed as my ice maker freezes up and then I have to defrost it. Thanks!

@emilsierra3309 Жыл бұрын

Great video! I came across this video because my relative has this issue however it is made May of 2019 so I guess no parts will fix it from what I gather from this video. The model is RF24R7201SG/AA. Ice maker works just gets froze up and can’t get the bucket out

@resarfekim Жыл бұрын

Ordered the parts for my RF28HDEDBSR/AA. Operation went pretty much exactly as described by in his video. Hardest part for me was pulling out the auger motor. I think it was iced in back. I thought I could do this without a steamer (though for the most part I did), but I borrowed the neighbor's steamer to melt around the auger, and after some muscle, it finally came out. Assembly was easy. One week later, no icing up at all so far. Thanks BeardedApplianceRepair.

@Tonster-01 Жыл бұрын

@resarfekim I have the same model number. Do you have a kit number. I'm confused, my model number shows between 12/2015 To 12/2018 (GC To KC) But Date of Manufacture shows AUG. 2015

@scothoffman6007 Жыл бұрын

This is a great video! I have had Samsung come out to repair this issue at least 6 times and each time they came out the problem became worse and worse. Now I have water melting from the ice maker into the dispenser chute, of Course it melts, then if you dispense the ice, a bunch of water comes out then the ice which looks half melted. Samsung gave up and supposedly is refunding me because they say my icemaker is unrepairable. (I have yet to see the check from Samsung. I didn't see my model listed below, and want to confirm that the parts replaced were the correct ones, or maybe they were improperly installed. I have is RF24J9960S4/AA. From the video it sounds like the problem I am having may be due to the fan not circulating properly, or a leak, or maybe the supply tube alignment. Samsung replaced the control board twice and the ice maker 4 times in the past 2-3 years. The last time was in March 2023. The first time was in 2018. I remember the first technician applying the food grade silicone, because he said that this compartment is notorious for leaking. After the icemaker was replaced for the first time, the problem appeared to be fixed. Since then every repair was worse and the time in between the issue got shorter and shorter. One question I have. Is it possible, if they put the incorrect control board in, would everything work but the ice maker not chilling properly, or the defrost mode in the ice maker not set properly? If the fridge is not balanced properly, could this cause the ice chamber to not seal to the door? I have checked the door gasket and even added backer rod under the gasket to insure a real tight seal. It seems like this should be an easy fix, but I still cannot determine the cause. Do you have any idea, or know the kit number for my fridge? Thank you.

@boopernator 3 жыл бұрын

Finally a solution to this problem, I can't remember how many of these I've thawed?

@BeardedApplianceRepair 3 жыл бұрын

I know it was plenty for me as well. Going back over and over to the same one's with an extended warranty until they replaced it.

@user-rz5bg1om6x 9 ай бұрын

Thanks for taking the time to make this video. I have seen many over the years but yours is the most detailed and informative of any of them. I’ve had my Samsung refrigerator since 2014. I’ve gone through this process about 1/2 a dozen times and it is so aggravating. I wasn’t aware of the updated kit that was available. I had already taken care of all the air gaps with silicone and replaced that rectangle ring with the Y clips but it just happened again after about a year and a half. I’m ready to do the rest of the retro if that will help. I see you are still producing the vid for my model. It’s pretty much the same as the one in this vid. I’m wondering if you can let me know the kit# I need for it Model: RF25HMEDBSR/AA Any help you can give is greatly appreciated. Thanks again

@tcmccormick 2 жыл бұрын

Great informative video. I was given a Samsung RF23J9011SR/AA 07 Serial number 07GG43BH301465T Mfg. date March 2016. It was in a short term vacation rental and the owner did not want to mess with the freezing ice maker anymore. It appears this is a fixable problem and I am hoping I can fix it. I am a little unclear after watching your video and reading the text below if I need the complete repair kit as you showed installing and which one. Any help and clues on this would be much appreciated. Thanks, Tommy

@jimfrits334 Жыл бұрын

I just purchased a new Samsung with this "style" of icemaker. Mine has a build date of June 2021 so hopefully it won't be a problem, but if it does give me a problem I think I would merely use the old fashion ice trays or buy a countertop ice maker to avoid the frustration of a continual problem.

@fasnuf Жыл бұрын

20:45 Not sure this really does any good with the huge hole in the back where the ice maker drain goes. There's no seal there. I did it anyway in the hopes it helps.

@michaelburnette7779 3 жыл бұрын

Same issues as everyone else with the ice maker freezing! Force defrost about every three weeks! But last week we noticed the food in the freezer getting more and more soft, poured the ice cream out! Took everything out and removed back panel and the coils were bone dry! Took back panel off and cleaned condenser, checked drain tubes, etc. everything was great except the compressor high and low side did not appear as cold or hot as they should’ve been! Refrigerator still cools to 35, but everything else is 67 (middle drawer and freezer). Ordered a 134a kit to refill Freon, but after seeing your video, would it be the mother board? Model: RF30KMEDBSR/AA Serial Number: 08EB43AJC00020L Samsung automatically assumed the issue and declined sending a tech as “it’s out of warranty!

@mindlab780ab6 3 жыл бұрын

Your video is the most straightforward ,informative and detailed . Thank you sir for sharing

@BeardedApplianceRepair 3 жыл бұрын

My pleasure

@tandbappliance 2 жыл бұрын

@@BeardedApplianceRepair did you forgot to tell you how to reset the control panel after replacing the PCB? is that something or not? thanks

@eddybrodeak8706 3 жыл бұрын

I enjoy the whole video. You explain the problem very well from detail to detail. I have a new one. But my old one is a ge just like the one in this video. But there is a different problem, do you have video on other fringes, if so maybe you can help me out. Mine is about 15y old. I seen a video on like the one l have but l louse

@michaelortiz6734 Жыл бұрын

Hello, this video on the Samsung top Ice maker is the best I have seen. I have a Samsung RF323TEDBSR made in March of 2013. Will I need a kit with a board? Can you tell me what kit I need? I also have water leaking under the crisper tray and need the new heater metal clip. Thank you very much 😊

@supercoupe08 10 ай бұрын

Man, great video! I decided to find out my model number and kit I need, and can’t find it. I have a RF26XAERS. Date of Manufacture: Sept 2009. Serial at 8th/9th spot… S9 If you can direct me in the correct direction, I would be so grateful! Thanks for any awesome video!

@sandrakiyomura9335 Жыл бұрын

I called Samsung. My refrigerator is 2019 model and (surprise), they will fix it for FREE! Lots of people have this problem and it's probably cheaper for them to fix it than pay a class action lawsuit

@jspinosa50 11 күн бұрын

Samsung again did it at no charge twice, 2nd icemaker and out-of-warranty.

@MarcCarr01 Жыл бұрын

I have the RF263BEAESG manufactured Dec 2018. In your list you show this as "PRODUCTION", but I definitely have an ice buildup issue. Do I need the kit or just need to check drain line, y-clip position, and seal it? Thanks and great video!

@mannimal23 9 ай бұрын

I have the same fridge (RF263BEAE), manufactured Nov 2017. "PRODUCTION" threw me off too. I have the ice buildup issue and am not quite sure which kit to get either. I think I need KIT DA82-02640A, but am not quite sure. Any help would be greatly appreciated!

@slpstang08 2 жыл бұрын

I have Model # RF28HMEDBSR/AA (Rev .02 above serial number) and Serial number 065L43BDC01943W, I already ordered a new ice maker, ice chute gasket, auger motor (Has new drain tube already installed) The bolt that keeps the metal claw on it sheared off when removing ice bucket, Y clips and silicone. Do I need the motherboard? I don't think I do. Manufactured Dec of 2013. Yes my ice bucket has been frozen since 2015. I finally decided to fix the damn thing. Before reviewing videos and using a steamer (Which worked wonderfully) It took several hours with a hair dryer to get ice bucket out. Thank you for the great detailed video. Crazy that I just spent $350 just to have ice in my fancy hi tech fridge....Thanks Samsung, pos.

@cyosh345 11 ай бұрын

Thanks for posting this. Very helpful. What will happen if we just swap the ice maker and not the circuit board?

@hypedee 2 жыл бұрын

Great video 👍🏽👍🏽 .. my water dispenser flows very slow? Do you have an idea what I can check out? It’s and 4 door refrigerator with screen

@michellefoster5520 4 ай бұрын

Hello, my husband purchased this same (fairly new) fridge from a appliance store he found online. And I love it, for being a used fridge with plastic still on it. But my question is, does the ice suppose to be falling inside the top drawer of the freezer?

@jeffsmith9974 Жыл бұрын

Loved the video, very informative and straight forward. I have an RF22KREDB. APRIL 2016 so I believe I don’t need the control panel. What is the kit # without that?

@DurhamGuy84 2 жыл бұрын

Thanks for this informative video. Samsung actually come and replaced all those parts you mentioned in the video. Since they replaced all these parts 11 months ago, the ice market didn't have any ice buildup, however, just last month, the ice buildup start happening again. Would you know what is causing my issue? Thanks

@globalthreat7084 Жыл бұрын

Get a new fridge. I have one of these and they are terrible. Non stop problems.

@michaelbloss1704 Жыл бұрын

Me too. Ice build up is not as bad but seems to dribble some water after it start building up ice. Please help.

@AMNBabin 3 жыл бұрын

4:49 - why would you put the tip of the steamer against the side of the ice box, where the sealant is? If the box is completely frozen in place, like mine was, it would take a long time for the steam to get around the sealant or to heat the box up enough for the ice to melt. I put the tip of my steamer up into the opening of the ice chute, where the ice comes out, and it melted all the ice and freed my ice box in about 2-3 minutes. Water started pouring out of the bottom in a few seconds, so definitely have towels underneath before you start!

@joaocoelho7331 Жыл бұрын

He could not pull the bucket further out; he had no choice.

@AMNBabin Жыл бұрын

@@joaocoelho7331 You don't have to pull the ice bucket out at all. Mine was completely frozen in place, and took only 2-3 minutes of steam aimed up the ice chute instead of 15 minutes of steam aimed at the sealant around the edge of the bucket.

@ricknsharons 2 жыл бұрын

I got one of these refrigerators with a house I bought and I have been having problems with icing up. I watched your entire video and pulled mine apart to take a look if anything obvious is wrong. My model number is RF23M8070SG/AA and date of mfr is April 2018 so this is one that should have kit DA82-02638A installed. However what I found is mine has the Y clips on the evaporator tubes so that got me wondering, how can I tell if mine already had a kit installed? Did some come with the Y clips and still have problems? The ice maker has a date label of 2018-04-02 and DA97-18859A which makes me think it does not have the kit installed.

@elijahjohnson63 Жыл бұрын

Ice maker with ice build up issue Model # RGG298HDRS/Xaa Serial # 176542BC201620M manufactured date Feb2012. What kit will I need if available ? Very good video Thanks in advance

@thinhtran-dx7rh 2 жыл бұрын

Wow, how great this video is! My Samsung fridge has this problem almost 2 years ago. I got fixed by replacing the whole ice maker but now it happened again. Can you help me to identify the right kit for my fridge please? The model number is RF30HBEDBSR/AA, the SN is 06P043BH800444V. Date of manufacture was August 2016. Thank you so much.

@jspinosa50 11 күн бұрын

Very nice video. I watched another were the Tech. used aluminum tape instead of silicon, what do you think about that? thanks.

@brooklynbummer 5 ай бұрын

The new updated ice maker costs $80 more than an exact replacement.

@paulhetu2430 2 жыл бұрын

Great video thanks! I have RF28JBEDBSG manufactured in May 2016. Do you have any idea which parts I would need to complete the repair? I appreciate your help thank you

@paulhetu2430 2 жыл бұрын

Found it! Thx again

@burnjack291 2 жыл бұрын

@@paulhetu2430 So witch parts have you installed? I have the same model number Manufacturer in April 2016. Thanks

@kirkschaible7118 3 жыл бұрын

Very comprehensive video, should make almost anyone feel as if they can make this repair. You mention back to 2015 , but mine is a Jul 2013 model. How do I find out what parts I need? Can you help with that? Model RF31FMESBSR/AA Thanks!

@jacklgreene 7 ай бұрын

I have this model. Did you ever find a solution?

@robertmeyer4310 3 жыл бұрын

Thanks for the informative video. Been having this ice build up issue for some time. Little confused on the correct parts for my refrigerator Model RF28HFEDTSR/AA, Serial 065P43BF800125V, Manufacture date 8/14. Please provide the kit(s) required for my unit.

@baubaloo 2 жыл бұрын

Did you find a kit for your frig? I have the same date on mine as well, and don't know what parts to get. Thanks!!

@billcole6528 3 жыл бұрын

great video best i have seen on this , i have a model RF32FMQDBSR S/N W76643BD502087 J my ice maker has been freezing up for years i defrost it with a blow dryer probably 2 times a month the last time i used a heat gun and it stopped filling the tray with water i tried a reset not sure if i could have cooked something if i didnt i would love to do the repair and what parts i should get

@crasher88 Жыл бұрын

great video upset me to learn I didn't purchase everything I need to fix this issue so it will have to wait for another week or so. In the description you list the rest of the models for my particular model it says production next to it. Can you or any one else clear up what that means. Do I need to new circuit board or can I just replace the maker, drain tube, install the clips and seal up the cracks? Thank you again for all you do.

@jfinaz99 Ай бұрын

Excellent video and it makes me sad to see what lies ahead of me to fix my ice maker. I'm astounded that Samsung would build such a piece of crap ice maker. My problem is that it drips water as ice is slowly dispensed. I've cleared the easy to reach ice a few times, but random dripping continues. Model: RF28R7201SR, SN: 0B2C43AR303189M. What is needed to fix this one. Again, thanks much for the video.

@BrianBlake-hm3bz Жыл бұрын

. I have a model RF263TEAESG/AA. The water or ice maker is working. There is an ice build up inside the frig on the back wall inside the frig. This frig looks to be made Nov 2016. Do I need the control board? How much is the repair kit and success rate.

@BrianBlake-hm3bz Жыл бұрын

How much is the repair kit?

@billyreynolds9472 Жыл бұрын

Thanks for all of this info & explanations! Serial numbers aren't provided for the long list of other models are they?!?

@chrishutzler 2 жыл бұрын

Do you know which parts I would need? Ours is constantly freezing up and the ice maker finally broke. I found this video in researching which parts I would need. The following is the info from the sticker inside the fridge... Model number: RF28HMEDBSR/AA Serial number: 065L43BF505963F Manufacture date: May 2014 Also, there are stickers on the Ice maker itself with the following: SZAB001TA1 AND DA97-12317A Thanks in advance for your help and for posting this video!

@brucehutchins6596 2 жыл бұрын

Great video I have a RF263BEAESR/AA 04 June 2016 S/N JKJ44BBH600469K What kit do I need; do I need to replace the mother; and how long does it take for the silicone to dry/set. Thank you

@vgnrohio 2 жыл бұрын

Great video we have a broken icemaker too. Model RF23J9011SG manufactured Dec. 2016 S/N 07ZB43BHC00161W can you recommend the correct rebuild kit thank you

@ivanmikhaylov1103 6 ай бұрын

Thank you, man, for the video. I have the same model and there is no water in the ice maker. Where is the water level sensor? I suspect it is triggered, like it is full of ice or water. Meanwhile in the reality, there is no ice or water. I checked the tube from the water valve to the icemaker. The tube is empty. The parallel tube supplies the door dispenser with water perfectly. So, there is no problem with water filter or water tank. The valve is closed, which supplies the icemaker with water. Why?

@PatrickMCroft Жыл бұрын

I feel like the steamer is kind of a technician solution (vice DIY). Since the parts took more then a day to arrive and I wanted to get everything prepped before they came, I used mugs full of hot water made in the coffee pot to clear out all the ice, it took about 10 cycles of 20 mins but all I had to do was boil the water, put it into the mugs and swap them out. I don't have to wait for a steamer to ship (assuming it would arrive after the parts), saved some money and I cleared a lot of ice with no heat damage.

@2009ridgeback 2 жыл бұрын

My fridge is RF28HFEDTSR/AA Aug,"15" can you tell me the proper ice maker kit, I'm looking forward to doing this once! Thanks for the great info.

@howardung1998 2 жыл бұрын

This is a really great video. Thank you!! I have removed my icemaker several times to defrost it. I was hoping you could tell me the service kit required for my icemaker. My model number is RF28HDEDPWW/AA and the serial number is 07PS43AG400082M. The date of manufacture is APR. 2015. Thanking you in advance!

@johnturner1431 Жыл бұрын

I have the same model and am interested in knowing if there are any differences in parts required.

@jarednava9538 2 жыл бұрын

What temperature should i put my fridge at maybe to help the ice maker built up

@gregorysantana6375 7 ай бұрын

Thanks so much for the video, but I don't think you list the exact kit number for the model number you're working on. You list a few up top with links but then down below its "video in production" without actually listing what kit you used here. Can you please let us know? Thanks!

@dfields9511 Жыл бұрын

good vid, my samsung was built in Oct 2014, ice maker broke DA97-15217D and I replaced it myself. back in Feb 2019. along with the ice bucket which cracked. worked fine then started to ice up again and stop making ice. I then found the Fd mode every few weeks I have to run it a few times. but its annoying. now past 2 months twice the Fridge Evap froze up coils, I thawed it out and resealed it and seams to work so far. if it gives me more problems I am about get rid of it. and never buy a Samsung again. I gave Samsung 1 more chance on a Electric dryer. and it was working out but broke after 5 years. first burned thru coil. I replaced coil, then burned thru wire leading to coil. and that was it. I will only buy appliances made by Whirlpool brands ( Whilrpool, Maytag, AMANA, Roper), GE, and to some extent frigidaire (Kitchen appliances only) here is a solution dont buy a samsung.

@suebrown2206 Жыл бұрын

GE suck also!

@patriciaterranova1074 5 ай бұрын

I have a 28cf Samsung French door with icemaker problem. My clip on the left side of icemaker won’t move to release the cover over the condenser. What’s the trick to allow the cover to move down to get the icemaker out? Your video was so excellent! Ty looking forward to your advice. RF 28k9070SG/AA is my model

@ryanspreitzer3787 2 жыл бұрын

Thank you for the helpful video and information. I purchased the service kit, DA82-02675A. Instead of including DA97-15217D, it included DA97-15217B. I’m unable to find information as to whether or not these two are interchangeable. Any insight?

@berlinjackson1847 2 жыл бұрын

Great how to fix video. Thanks

@oscarlovesit 11 ай бұрын

Hello, Thanks for your video! It was very informative... I have a Samsung RF8000MC refrigerator and need the service kit for the Ice Maker. I have looked in your description and online but cannot find one. Could you please let me know the right product for this model?

@davidjeromedawson 6 ай бұрын

I have a unit identical to the you showed, but was purchased in the last few years. Shortly after changing the water filter, the ice maker stopped producing ice. It did have a build up of frost/ice that I cleared up with a steamer. My question is, if it does not start to make more ice, do you think this kit would correct the problem. Have already spoke with Samsung and they want to send a service tech out for a $200 diagnostic fee that doesn’t go towards repair. My S/N is 0B2F43BR200912L and model is RF28R7351SR. Thank for any assistance and thank you for your time with making such an in depth video

@Robert-mc9os 7 күн бұрын

Do you have any advice on what to do to replace GE Refrigerator Door Switch WR23X10593 which is no longer available at GE or parts locations?

@ramonperera6218 7 ай бұрын

My Samsung is working fine, but on the back where the hoses enter to the dispenser and the ice maker there is a lot of condensation. No condensation on the doors or inside the unit, no ice or water leaking on the ice maker. I read that maybe is a broken insulation behind the plastic covers. I was checking Samsung parts and there is nothing of that nature on the diagrams. But maybe you have an idea of what can be done instead of buying a new refrigerator. I am a kind of handy man and if I can find the part I am sure I can substitute ir properly. Just let me know something from your experience. Thanks a lot, there are so many people with the same problem, so you will be helping not only me but so many others. Thanks in advance, Ramon, Miami

@aikon56 2 жыл бұрын

Thanks for the video. I just realized I have the same symptoms on my RF323TEDBSR Fridge. How long does it take for the silicone to cure? How long did you wait?

@nmnarz 2 жыл бұрын

I have the same model. Did you do this repair? What parts did you use?

@John-gf7zc 26 күн бұрын

Is there a water shut off valve that needs to be turned off before starting this work? if so where is it or does it have a check valve that stops it?

@Ultrahog2112 3 жыл бұрын

Samsung sent a tech out about two weeks ago to replace the ice maker, motherboard, ice bucket, and drain tube and added sealant. It was no longer under warranty, but it didn’t cost me a dime for the repairs. Tech said the repairs have had about a 70% success rate. Still getting a thin layer of ice buildup on bottom and side of the ice maker, but not nearly as bad as before. Don’t know if this is normal.

@cherylshepherd3658 Ай бұрын

So the silicone is supposed to cure for 24 hours before returning the refrigerator to normal operation. However, I noticed there was still food in it, so you couldn’t have waited the 24 hours. How critical is the wait time for the silicone to dry?

@telos5247 3 жыл бұрын

Great video! I have was fully expecting to have to do this replacement on my ice maker, but was surprised when you said in the video that any refrigerator built after 1/2019 wouldn’t need this repair. I’m having all the same issues, but my unit was built in March 2019. The model number is RF23HCEDBSG and the serial number is 0AWP4BBM300466Z. Any suggestions on the issue?

@Shawnsullivan7 3 жыл бұрын

If the refrigerator or the doors aren’t level, the ice maker bucket seal won’t make a good contact with the refrigerator door allowing moisture in. Also check the seal on the flap where Ice is dispensed.

@dylanbanks5160 2 жыл бұрын

@@Shawnsullivan7 Actually I am quite certain you can only adjust the right hand door which does not help with the ice maker door seal.

@TheLucasFamily4 11 ай бұрын

Thankful for your video! What symptoms indicate you need a new control board? I have a 2014 rf28hmedbsr

@rooster5755 2 жыл бұрын

nice video.i like that they cleaned the place up for you so you can work??wtf.counter is used for storage in this house!garbage everywhere,sorry,just my OCD and the way i am noticing this stuff.I work on cars and see the same crap in customers vehicles.

@TimSmith-yp6cr 3 ай бұрын

If this is still an active source to get my refrigerator's ice maker replaced, I have a Samsung Model# RF25HMEDBSR refrigerator, and I would like to get information on purchasing the kit for replacing my ice maker. I bought the refrigerator in November 2018 and as you stated in your video, I will need this kit to fix my ice maker freeze overs. Appreciate a heads up either way in this endeavor.

@wadestein7118 3 жыл бұрын

I have model #RF28K9070 serial#085543JB00293 with the same issue of freezing up. What kit do I need or what do I need to do. By the way very helpful video on taking apart so A person does not break anything.

@shirleywoodall1684 2 жыл бұрын

Enjoyed the video. We had an appliance guy come to defrost our 2015 Samsung ice maker and he actually used a hairdryer to defrost. Didn’t take care of our problem which also included water shooting into glass before ice would dispense and not getting quite cold enough. The ice maker continues to freeze up so we took out the ice box today and used a hair dryer because the repair guy had done this before, however now I know that you should not do so. For some reason we can’t get the box ice box back in. We have pulled it out before with no problem but can’t seem to get it lined up right. No videos I have seen address this. Any suggestions or help would be appreciated.

@porter8922 2 жыл бұрын

If the ice selection is on cube change it to crushed or vice versa and try again. The rod on the right side has to fit in the square opening in the lower back right side of the compartment. The plastic part with the square opening moves up or down to switch between ice selections.

@shirleywoodall1684 2 жыл бұрын

@@porter8922 Thank you!

@carlodangelo8348 3 ай бұрын

We had a certified tech put the new ice maker kit in, PROBLEM BACK, no more Samsung for us.

@niltonamorim5330 2 жыл бұрын

Hi There. What a wonderful video. Presently, I am facing an ice maker problem. My model is RF28HFEDBSR/AA. Do I need the whole kit or just part of it? Where can I acquire this kit? Thanks a million. Nilton

@ltcvansandt 2 жыл бұрын

Great video. Out with the old and in with the new. However it has been almost 24 hours now and still no ice being made. Can it take that long before making ice? BTW my buttons to push to start defrost mode were Freezer/Lighting then Lighting x3 to Fd (forced defrost). After defrost cycle of about 30 minutes with annoying beep the whole time. The turn off/on fridge sequence is pressing the Freezer/Alarm/Fridge buttons for 5-10 sec. My Samsung model is RF26J7500.

@marymalloy5170 3 жыл бұрын

Great video, I have model number RF263BEAESG, SN 0AJC4BBGC00755N, what replacement parts will I need, I love the refrigerator but hate having to defrost every other week to keep the ice maker usable.

@selledr1 2 жыл бұрын

Thank you very much! Very informative. I'm having trouble finding the correct part number for Samsung repair kit for my refrigerator which is showing the freezing symptoms. Here's my info: Manufacture date: Apr 2017 Purchased 2017-07-19 Model: RF23J9011SR/AA Rev 08 S/N: 07GG43BJ403438A Could you please give me the correct part number and where to buy a repair ice maker kit? Thank you.

@jimjohnson1944 6 ай бұрын

Thanks for the great video. Model number RF28HMEDBWW, manufactured in July 2016. Would appreciate any information you could share before I order the wrong parts to repair this icemaker problem. Thank you for your assistance. Jim Johnson

@luissosa6034 Жыл бұрын

Thank you for the video it helps a lot God bless

@tsxacura04 2 жыл бұрын

Can you please advise what parts I will need for model RF28hmelbsr/aa

@robhill8894 8 ай бұрын

In my experience, adjusting the water line and adding the silicone is all it takes 9 times out of 10. Occasionally, I'll have to replace the ice maker., and I think it's probably where folks keep melting the ice to get it working again and the ice maker has been locked up too many times and worn out the motor? I've never had to replace the control board and my understanding is that replacement only adds more defrost time to the ice maker. Defrost time is not the issue nor is the drain tube.. I also don't put that runny ass silicone inside the ice room. I instead use silicone rated for cold weather and seal the crack from underneath. Much cleaner not having to deal with the wiring inside the ice room. One more thing that is not in that 18 page bulletin is to level the damn refrigerator left to right, and get it some tilt back so that "all three drains" are in a down hill position, and I cut open the drain tube duck bills and carve open the one's with the little hole to make sure customers don't have the restricted or clogged evaporator drains...(the other design flaw on most of those models that just need defrosting, clearing the drain, and the drain tube repair I just mentioned instead of all those extra parts they want you to install). I've only installed those complete kits when working for somebody else and it was covered under warranty. The clips, and diverter, and drain tube are not helping anything. The whole problem is the water line and sealing the gap where moist air comes into that ice room because that little evaporator loop does a great job of getting it super cold in there so any extra moisture is a bigger problem than other brands.

@uasflightservicesllc3552 Жыл бұрын

Great video and explanations, I have a Samsung model RF28JBEDBSG with a manufactured date of Mar 2017 and I can't find the drain tube to purchase, I wished I had watched your video first before I purchased the Ice Maker and the y Clips kit, I wasn't aware that made a kit for replacement of the ice maker. Do you have or know where I get the correct drain tube? As that is the only thing holding up from instal installation.