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How to get plates off the table and move customers along | Restaurant waiter training
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This is how to get plates off the table and move customers along.
So if I'm a customer, I want the plates out my damn way. I don't want to sit amongst dirty plates that no longer serve any purpose. Some restaurants (and guests) are weird about this. They may want you to wait on every single person to be done before busing. This way no one feels rushed. I get it. But it's still absurd. And there's a way to clear plates without drawing too much attention to the person still eating.
So no, I don't wait. But there are exceptions.
I wait for a 2-top. I want each person to be done.
Especially if it's a date. Especially, especially if it's a first or second date. I wait for BOTH to finish.
NOW ON PREBUSING
THIS is how you move people along. Never rush a table, never. But of course, you want them to move on. So when I notice a guest isn't real active in their dining, I'll approach and ask if they're done. "Still working on this?" If they hesitate, I don't immediately back off. I'll wait and USUALLY they're like, "mmmm, OKay, yeah I'm done."
I see coworkers let people pick at their plates for three hours. Nah.
Of course, I never get an attitude with anyone about it, but I don't cater it.
NOW ON HOW I PREBUS
*The same way I drop plates.
I don't get my elbows in people's faces, I hold the plates properly (this is also to make carrying the plates either which is discussed in next video).
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