How to introduce new employees to basic dental terminology!

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HOW TO INTRODUCE NEW EMPLOYEES TO BASIC DENTAL TERMINOLOGY!
For a full course for purchase: start.frontofficerocks.com/ne...
Watch this exclusive KZfaq video to find a basic overview of common terminology used for communicating in a dental office and Laura’s advice for introducing new employees to the words, phrases, and language commonly used in dental office team communications!
Are you the new employee on your dental team and ready to grow your dental terminology ‘database’?
Doctors, do you have a new employee in your front office in need of dental terminology training?
When it comes to new employees in the dental office, it is important to remember that working in a dentist’s office is often like working in a place they speak another language. We’ve all been in dentistry for a while now but that new employee may not have been.
Think about some of the words we use in the dental office! Words like endo, prophylaxis, bridge, a crown, and the many dental codes and procedures, these can all be very overwhelming and confusing to a new team member, and yes - possibly completely foreign to them!
There are going to be plenty of questions that your new employee may not think to ask because this is something brand new to them and as well, every dental office is different!
Listen in on this video to find out more about introducing new employees to the basics of dental terminology use, then join us at Front Office Rocks for further dental team training! frontofficerocks.com/dental-t...
The Take-Away: It may take time and it’s okay to not know everything right away!
Make sure to spend the time in the beginning with your new employees to train them properly and ensure they understand what it is that they are talking about and feel confident in their ability to talk to your patients.
How does your practice introduce new employees to the basics of dental terminology? Is there a favorite training video that you use, or a member of the team responsible for training your new employees? Tell us about it in the comments below!
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Find Laura and Front Office Rocks online via:
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Twitter / dentalrockstars

Пікірлер: 30

@tamekaprice7255 3 жыл бұрын

U made me feel so much better. I’m a new employee at a dental office.

@lauranelson9204 3 жыл бұрын

Well thank you for taking a moment to make a comment. I am thrilled to hear it. I know how hard it is in the beginning so I am glad to hear that my videos have helped some!

@areumjongin259 3 жыл бұрын

Im so glad for this video. I got a dental receptionist job and was told that I will be trained. I had to make appointments and they keep telling me terms that I have no idea of and expect me to know. I just started and worked alone on Saturday and oh how suffering it was. Even the medical assistants are not even friendly, makes me want to quit. But I'm glad I got to learn online instead. This helped me so much more than the team I work with

@lauranelson9204 3 жыл бұрын

Thank you for your comment and good luck. We are glad the videos are helping. Make sure you keep your chin high and keep focused on taking care of those patients. That is the most important!

@rosamariabatistaperes7367 Жыл бұрын

Hi Laura! I’m so glad I found your videos ! Today was my 3rd day as receptionist and yes I feel overwhelmed, but trying my best to take notes and review some material at home. I wish that was a video showing the DSN software so I could review it at home. Thank you for taking time to make these videos !

@brittanyboyce7657 3 жыл бұрын

You are freaking amazing!!!! I have worked in plastics for the last 5 years and then moved all the way across the country and am now working for a dentist and I am SO overwhelmed. The doctor wants me to manage his office asap so the pressure is on and I am so thankful for your videos. This industry is so different yet amazing as well! Thank you Thank you Thank you!!!

@lauranelson9204 3 жыл бұрын

Thank you for taking the time to write a comment and keep an eye out for more very soon. We just finished filming a course that should be up for sale soon that can help you will so much if you are new to dental! I am excited for you and please continue to learn and grow

@janr.1077 3 жыл бұрын

Thankyou, Laura! I'm starting in dentistry w/ zero experience in about a wk. N I know it's going to be a LOT to learn! I'm glad I discovered your channel.

@LauraHatchFrontOfficeRocks 3 жыл бұрын

Congrats on the new position and we're glad we can support you! We just wrapped up a training specifically for "new to dental" employees, please reach out to us if you're interested. We have a ton of blogs on our site that you might find helpful as well.

@alejandramolina405 3 жыл бұрын

I’m interested. Where can I find this??

@kelceynicole 2 жыл бұрын

hi! how did it go for you? I’m starting as a receptionist and i’m suuppeerr nervous bc i don’t have any experience as well.

@Thatiana1213 Ай бұрын

Thank you so much

@LillyAnnHouston Жыл бұрын

Thank you for this.

@dm7628 4 жыл бұрын

Thanks

@thepinupbeat8694 4 жыл бұрын

Hi Laura, I wish everyone was more like you, I'm currently working in a dental office where they know I have no prior experience and they're expecting me to know everything with almost no training. I feel they reprimand me when I dont do something correctly. I watch your videos but its like you said every office is different. What would you recommend I do?

@LauraHatchFrontOfficeRocks 4 жыл бұрын

ThePinupbeat I’m glad that you’re Liking the videos. It sounds like you’re in a tough spot and I suggest that open communication is the best solution. I would recommend that you sit down with your manager or doctor and ask their expectations of you. Let them know what you need in order to do better in your job. Communication is always the best option. Good luck

@thepinupbeat8694 4 жыл бұрын

@@LauraHatchFrontOfficeRocks I took your advice, it made the world of a difference! I'm doing much better, thank you.

@LauraHatchFrontOfficeRocks 4 жыл бұрын

ThePinupbeat so great to hear! I really appreciate you coming back to let me know.

@jennifereobbi7341 2 жыл бұрын

Hi Laura, I agree with alot of these comments wishing there were more understanding people like you. I just started working in a dentist's office a week ago as a Dental Receptionist with zero experience. It is so overwhelming. Training is very poor. They keep telling me it will take time to learn. They are jumping me all over the place from answering the phone to checking in patients to scheduling all of which again I have no experience in. I want to learn and be successful but also feel like quitting at the same time. Any suggestions on how to approach employer about my concerns and are there online training courses for learning how to do the job? Thank you.

@lauranelson9204 2 жыл бұрын

I hope it is going better. There is for sure help for you. In fact that is what we have at Front Office Rocks. We have subscription based training where you and your entire team can have access to training or you can purchase just one course on a topic that you need the most help with. Reach out to us to learn more.

@kelceynicole 2 жыл бұрын

Hey(: how is it going for you now?

@yaremisrodriguez8889 4 жыл бұрын

you are really good.

@ms-ej7xg 4 жыл бұрын

👍

@hanaayoussef3120 3 жыл бұрын

Just started working in dental office They’re talking language I have never heard before What first video I can watch and helping me please

@Ckae19 5 ай бұрын

I have never experienced any dental office jobs. however i’ve had 5 months seniors home receptionist and in april 2024 i will start my dental office administration online course. I’ve got a dental receptionist interview in march 2024. They knew I dont have a dental experience background yet they called me for an interview and gave me a chance to prove myself. I really want get hired. that’s why I am studying about dental office and terminology everyday. How can I ace my interview and get hired?