How to Master the Client Consult + Skin Analysis As An Esthetician

Рет қаралды 82,992

Күн бұрын

Hi! I hope you guys enjoy this video about how to conduct an effective client skin consultation and skin analysis. We will cover 6 tips to improve your relationship with clients, build their trust, increase your sales, and help you to create an effective longterm skincare program. Having a successful consultion creates a client's first impression of the esthetician and will help you understand the client's primarily goals for their skin.
Please let me know if you like this video and if it helps! ALL MY LOVE, Tess
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Пікірлер: 115

@TessZolly 3 жыл бұрын

LOVE U GUYS SO MUCH! Hope this video helps since education is harder to come by these days. Please drop something you took away from this video in the comments! 💘💘💘 thinking of you all!

@valeriegee2587 2 жыл бұрын

Thank you for emphasizing on the fact that there’s only a limited amount of time in school, we were barely Taught about skin types and conditions and what to look for

@marisamorais3150 Жыл бұрын

Agreed, I didn’t made official school, not needed in my country if you don’t do lasers etc. I am a facialist, i have thousands of hours studying skin and a lot of money invested on private courses, the reason i never made official school is because i have no interest in doing nails, waxing, micropigmentation etc, and i found insuficient the training on skin itself, with that saying i consider myself to be a profesional in my area and can guarantee i dont lack any knowledge compared to other professionals who did the official training ( all areas of esthetic ) .

@adenanesafae1581 Жыл бұрын

@marisa morais OMG thank you i needed to read this !! 🙏🏻 i am in the same exact situation where am kind of lost and dubious about the whole idea, i keep saying to my self that most people need experts with diplomas and i don't really have one..

@grdfitness 11 ай бұрын

@@marisamorais3150the same for my country may I ask which courses did to you to be knowledgeable when it comes to being a facialist?

@lucianaandreatta433 2 ай бұрын

Same!!! I feel so unprepared for a real Job because we did not learn much about the skin!

@lizzies1017 3 жыл бұрын

I NEEDED this. I am in school and this makes me feel more confident.I am def going to be binge watching your videos:)

@TessZolly 3 жыл бұрын

Love youuuu!!

@ktkem7851 3 жыл бұрын

i just started my first job as an esthetician & this is so helpful! i def feel a lot better after watching this

@tomaitoe 2 жыл бұрын

I'm not an esthetician or studying to be one, but I am looking to start a skin care journey. This was really helpful for me as a client because I didn't know what to look for in an esthetician.

@TessZolly 2 жыл бұрын

Awww I love this

@RockmusicVlogs 4 ай бұрын

I'm watching this to prepare for my very first client today in esthetician school. Thank you for the warm and calming advice to ease these nerves

@carissacarlson9396 3 жыл бұрын

so glad I found your account. I am currently in school becoming an esthetician. I appreciate you making content that allows me to feel more comfortable being new.

@irenesroom3827 2 жыл бұрын

I really appreciate you sharing this. I started working as a beauty therapist a month ago, and I have been struggling to find out how can I be a good therapist for clients. This is so helpful and what I wanted know!!

@briannacummings5400 3 жыл бұрын

I just found your videos and I'm obsessed! Thank you so much for all the amazing content you've put out! It's sooo helpful. I've been in school for about 2 months and loving it. I shared your channel with my classmates and also my sisters haha. Your videos and instagram are inspiring me so much! I loved how in this video you emphasize being warm, professional and understanding of your clients. Also setting expectations and getting on the same page. Super great advice! Thanks Tess!!!!

@TessZolly 3 жыл бұрын

oh my gosh! You're so welcome! i cant thank you enough for sharing! I hope they provide some value. let me know if theres anything yall wanna see!

@lusineyeghiazaryan7618 9 ай бұрын

Thank you Tess, for all your tips! You are such a sweetheart!❤

@talisamariaa 10 ай бұрын

Subscribed! New esthe here and I’ve been building my clientele. I always felt like I was missing something in my consultations. This video broke down everything, will def implement these tips thank you so much!

@justcarinaily 3 жыл бұрын

I just started following you, I want to thank you for all your amazing videos and how helpful you have been. I have been an esthetician for a year now and watching your videos has really allowed me to step into my confidence in what I do. Thank you for all the amazing value. I can't thank you enough.

@TessZolly 3 жыл бұрын

Oh my gosh. Tears. Thank you so much for saying so Carina, it does not fall on deaf ears :) keep up all the hard work !!

@marlen9652 3 жыл бұрын

I start Esti school next week and I'm soooo excited 🤗

@yayasjourney 3 жыл бұрын

I’m actually in the process of starting school soon! Eeeepppp I’m excited & nervous but luckily I already work in the dermatology field! But these videos are very helpful..thank you!!

@Esthetician_Tricia Жыл бұрын

This was really needed You are amazing I'm learning a lot from you thank you

@annieblues8 3 жыл бұрын

Thank you for this video! It was super helpful and i took plenty notes lol! I’m a new esthetician and i just started working at Hand and Stone. If possible it would be really helpful if you could make a video on contradictions and counting education for estheticians.

@maddielynn2298 3 жыл бұрын

I’m a current student! Covid is crazy, NO STEAMING! Loving every step so far, developing a hard wax bias.. utilizing your videos almost daily!! Thank you so much!!!!

@elizabethonsrud7901 3 жыл бұрын

🙏🏼🙏🏼🙏🏼 so helpful! Thanks, Tess!

@millsaliciad 3 жыл бұрын

Great advice as always Tess! Thank you sweet lady. I took some notes in preparation for school starting the beginning of October!!

@TessZolly 3 жыл бұрын

Alicia Mills you’re the cutest. I’m so glad it helped. I’m excited for u!!

@biancaandrea32 3 жыл бұрын

This is a fantastic video thank you so much for thinking of us who went to school during pandemic. You were really informative and clear in your explanations. ❤️ I am FINALLY licensed and working in a salon after beginning school in March, two weeks, before shut down. I feel now that I’m getting the flow of how I interact with my clients in the treatment room but I never put a lot of intention or thought to what happens before. I’m ready to practice these tips with my future appointments thank you 😍✨

@TessZolly 3 жыл бұрын

Ohh I love u for saying that! I wanted to provide education in the pandemic for you all. CONGRATULATIONS 🤍🤍🤍

@AlisonTorres 3 жыл бұрын

Thank you so much Tess! As a soon to be LE in Colorado I love all of your content, it is so helpful!

@TessZolly 3 жыл бұрын

Dahlia and Sage Makeup oh my gosh thank u so much. So happy to be able to help.

@tinamaire3369 3 жыл бұрын

Thank you so much for doing this Tess! Definitely will help us new estis tremendously. You’re an amazing woman and mentor. Thank you.

@TessZolly 3 жыл бұрын

Tina Maire THANK YOU. I love you so much!!!

@tinamaire3369 3 жыл бұрын

Tess Zolly ✨🖤

@devaniecalhoun4311 3 жыл бұрын

This is something I needed! We didn’t get a lot of this while in school we did the same consult on the same person

@TessZolly 3 жыл бұрын

Devanie Calhoun I totally agree. I am going to do a podcast episode with one of my teachers of advanced esthetics to learn more as well.

@heyitsjessicaaaaa 3 жыл бұрын

Today was my second day of esti school and we are going to start practicing skin analysis on each other tomorrow! :) so excited you uploaded this I have LOVED your videos for so long!

@TessZolly 3 жыл бұрын

Jessica Biewer yay! Did it help? Aw thank u SO much!

@thatbetchariiey8188 3 жыл бұрын

Needed this thank you im currently studying

@cynthiabustos4169 3 жыл бұрын

Keep putting us on! Thanks for the information 😘 great video.

@TessZolly 3 жыл бұрын

Aww haha thank u so much 😀🤍

@jackyzuzu616 3 жыл бұрын

have lovedddddd watching your YT game grow!!! so much yes in this video

@TessZolly 3 жыл бұрын

jackyzuzu thank u boooo my yt miss u 😘

@nursegg 3 жыл бұрын

Thank you so much for your videos. You have great content. New subbie!!!

@cailinsanborn5903 3 жыл бұрын

in school right now and it really is a struggle but staying motivated !! love your videos :)

@TessZolly 3 жыл бұрын

Awww thank you honey 🤍🤍🤍

@tiyunna2012 3 жыл бұрын

Love this! Currently a student and this very helpful and informational 💕

@TessZolly 3 жыл бұрын

I am so glad to hear that. Keep going you are so strong!

@LiNo10472 3 жыл бұрын

Your videos are so real and helpful. Ty!

@TessZolly 3 жыл бұрын

Thank YOU

@karilynnguzowski7565 Жыл бұрын

I am starting esthetician and makeup at Paul Mitchell in November and all of the videos are so inspiring and helpful!🎉

@TessZolly Жыл бұрын

Wishing you so much luck beautiful! Thanks for tuning in :)

@jennaedinger 3 жыл бұрын

Thank you so much! I'm on my 3rd week of esti school and I love it!

@TessZolly 3 жыл бұрын

Jennaration_diy I’m so happy for you! Congrats 💘💘

@jennaedinger 3 жыл бұрын

@@TessZolly Thank you! 💕💕

@brookelichty4457 3 жыл бұрын

YES SO MUCH LOVE 💛💛💛 GREAT VIDEO & CONTENT 😘

@TessZolly 3 жыл бұрын

You're the best!

@bayargelenkhuu2933 9 ай бұрын

Tess please start making videos again… where are you? I was so happy to find your videos but these ones all made while ago… I’m pretty sure that now you have much more to tell and show us. Thank you so much for your time. Thank you for great, amazing content!

@TessZolly 9 ай бұрын

I love you bby!!! What kind of videos do you want to see?? I have some new ones! Make sure you subscribe if not already!! I’m so down to make more!

@Esthetician_Tricia Жыл бұрын

U just gain a subscriber I love the way you detailed your information This will help me go far in my career I want to become one of the top professional esthetician and consultant I believe you can help me through

@Typeaintuitivecoach 6 ай бұрын

Super helpful, thank you!!!

@lynshenstudio 2 жыл бұрын

Hi Tess this video is really helpful. Looking forward for more videos for consultation

@TessZolly 2 жыл бұрын

You’re so welcome! I’d also suggest checking out my podcast episode w Jan Marini. It’s called The Treatment Room!

@lizzb1065 3 жыл бұрын

I finished Esthetician school and passed my boards right after the Covid Pandemic happened, last July/August. I've been too scared and nervous to actually get a job yet, but I just started my vaccine process and watching your video has been very encouraging as well. Thank you so much for the refreshers! ♡

@boundlessbeautiisecrets61 3 жыл бұрын

Really helpful.... thank you so much We don’t learn so much details in school

@TessZolly 3 жыл бұрын

We really don’t learn enough. Thank you 🥺

@sneharikabasnet6863 Жыл бұрын

wow just wow! that was beautifully explained. thank you

@TessZolly Жыл бұрын

Thank you beautiful 🥹🥹

@aishapollard1597 3 жыл бұрын

Thank you so much 🥰❤️❤️❤️❤️

@laurenmiehl6380 3 жыл бұрын

Thank you for this! Super helpful, Tess 🥰

@TessZolly 3 жыл бұрын

Lauren Miehl Lauren 💘💘💘 I’m glad to help beautiful. Miss you

@laurenmiehl6380 3 жыл бұрын

Tess Zolly 😘😘😘

@Username20029 3 жыл бұрын

Love this vid ! Thanks for the knowledge!! Can you show us your most popular treatments and your favorite tools?

@TessZolly 3 жыл бұрын

jacqueline vargas you’re welcome! I wish but my spa is closed. I do have a few vlogs you could check out! :)

@Username20029 3 жыл бұрын

Tess Zolly Thank you 🥰

@mckenziautumn8829 2 жыл бұрын

I’m in esty school and tomorrow is my first day having real clients and I’m soo nervous I’m such an introvert and have no idea how to engage in conversation I freeze up and don’t remember anything lol I’m so nervous about the consultation

@marilynsanchez1732 2 жыл бұрын

How did your first day go!

@mckenziautumn8829 2 жыл бұрын

@@marilynsanchez1732 it’s been pretty good !I’m still nervous when I have a client I feel like I know what to say but when I’m face to face I freeze up

@christineherbeck2673 3 жыл бұрын

Thank you!!!

@aveuch Жыл бұрын

6:00 I'm not even receiving a treatment here and feel so at ease - my first time anxiety is melted away.

@tinkerbellys 7 ай бұрын

Hi Tess! Thank you for this video. I was wondering where to print/order a Client Intake form? I’m starting out soon. Thank you!!

@christinalittle3708 5 ай бұрын

Thank you so much 🎉

@naziamalik4813 3 жыл бұрын

Very very very helpful

@Clownfish3 3 жыл бұрын

Excellent thank u

@SharkysShow 2 жыл бұрын

Thank you

@nawalabeer7751 2 жыл бұрын

Binge watching your videos ♥️🥺♥️

@TessZolly 2 жыл бұрын

Omg 🥺🥺

@stefanyestrada3244 Жыл бұрын

Who can recommend me an intake form? BTW great tips, I really appreciate it

@robynweyeneth1531 2 жыл бұрын

Do you fill out the form while asking them the questions or have them complete it, go over it in front of them and ask additional questions? I find i get way more info filling it out myself while asking, not sure what your opinion is. I also feel weird sitting there in silence while they fill out their form. I have the fill out their personal info name address etc and then fill the rest out with them.

@chelllebelle 3 жыл бұрын

Hi Tess! thank you so much for providing your knowledge and support for esthiticians and students in training, like myself! Do you have any specific recommendations for extra courses and educational materials (preferably free or cheap, if possible) that helped you during or after school? I ask since I am currently doing distance learning and it has been tough to get the most out of the program from home :( Thank you so much in advance and I appreciate you and your channel so so much

@TessZolly 3 жыл бұрын

Chelsea Latteri thank you so much beauty. YES- I have a video on my fav online courses. I will link it in the description for you!

@chelllebelle 3 жыл бұрын

@@TessZolly greatly appreciated!! Thank you! :)

@bmarie8965 3 жыл бұрын

So glad you dont talk so fast like some of them 👌

@TessZolly 3 жыл бұрын

I’ve had a couple concussions lol so I kinda talk slow

@kadiesharoyale7876 3 жыл бұрын

Wow this is your studio I have this pinned on Pinterest lol

@madisonmccollough4908 3 жыл бұрын

Random question Im not even in skincare like this but if a client says they like a certain product, is it acceptable to (ofc ask the client) but google the product and look at the ingredients? because their are so many brands and specific products but how could you possibly know all of the ingredients?

@TessZolly 3 жыл бұрын

Oh yeah totally!! We are always looking into the ingredients and products. It’s also important to know as a professional that a products quality is more than just the ingredients however. The formulation is just as important and that’s something we can’t always look up. That is why I tend to recommend professional product and recommend those in a clients routine bc it speaks to the quality, ph, % of actives and overall formulation.

@sierrarei722 2 жыл бұрын

Can I have a link to your consent forms?

@landofmilkchillies5832 3 жыл бұрын

Do you recommend the use of a skin analysis machine if so which ones

@TessZolly 3 жыл бұрын

A woods lamp is awesome

@aquilamiller2472 3 жыл бұрын

How do you respond during a consultation when you ask about skin concerns or what improvements they would like to see on their skin and the client responds that they have no concerns or specific needs, are happy with their cosmetic product and would just like a good facial? At this stage I find it difficult to work with that type of response or to discuss products with them. Any advise would be appreciated.

@erikasantano 3 жыл бұрын

I normally just respond like "okay great so it sounds like you're really just wanting to relax and unwind?" And if the client agrees I of course cater to their specific skin type and focus on the facial, neck & shoulder massage. After the facial I might point out a few things I noticed and let the client know what services i offer as treatment for them. (If needed/wanted) in the future

@thatbetchariiey8188 3 жыл бұрын

Question , What if a client comes back And they have gotten more acne from certain product? Just in case

@TessZolly 3 жыл бұрын

It’s normal when clients are changing from otc skincare to professional products to experience a little purge from cell turnover! Let them know in advance it can happen. It’s always good to keep the line of communication open! If you can offer them high frequency that’s great!

@Typeaintuitivecoach 6 ай бұрын

How much time do you recommend setting aside for a consultation?

@TessZolly 6 ай бұрын

i like to have a thorough hour consult and youll want 15 min before and perhaps 30 after to create a plan or do what you need to do for client care! however i know some providers do 30 min consults!

@Quilalatrice 2 жыл бұрын

❤️

@claudiavidalon Жыл бұрын

2:40 the video starts 2:57 greet your client (feel welcome) Greet by name and let them know yours 6:20 intake form

@jissleygoymer2013 3 жыл бұрын

Work with me ! Please ❤️❤️ I just want to be at my best

@ChatsWithTrudy 3 жыл бұрын

i will definitely save this video for the future! i am currently in school & this is so helpful! I also make videos if you guys would like to check me out and support i would appreciate it!!

@vden02 Жыл бұрын

As an opinion from a 39 year industry perspective. Please stop raising your tone of voice through out the time speaking. It is very disconcerting especially when dealing with mature (40-65) clients. To us it sounds childlike and may make it difficult to take your advise seriously.

@TessZolly Жыл бұрын

As Brenee Brown would say, if you’re not in the arena, I’m not interested in your “opinion.”