how to pack waterlily for shipping
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Our water lilies and lotus are sold mature and are expected to flower within the year of planting.They are sold bare root, which is to say without substrate, but ready to plant. Water lilies will have developed pads, and buds, depending on the season. Lotus are always sold in dormant form,
Water lilies are harvested in the morning. They are cleaned and disinfected before shipping. The rhizome is then packed in moist paper and sealed in a plastic bag, in order to preserve humidity. To each order we add our Water Gardening Guide videos we send them via Instagram or WhatsApp The majority of our aquatic plants may be purchased in bare root or in pots. Most bare root plants are actually pre-rooted plugs, while others, which lagrer rhizomes, are sold withjout substrate.
how we help u planting
If a plant does not arrive in good condition, contact us within 24 hours so we can send you a replacement.
-- If you have a question or problem regarding a plant, one of our experts will be available to assist you (though not always immediately) by email or telephone.
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-- If a plant does not develop or dies rapidly after planting, we will guide you until you succeed, including replacing a plant or giving you a discount on a subsequent purchase if necessary.