How to Pair & Use the Enviolo App

Рет қаралды 7,892

2 жыл бұрын

This video will cover basic information regarding usage
of the Enviolo hub. Focused areas include: pairing your bike with
the Enviolo App, adjusting commonly changed settings, and
updating software as needed on the app. This video applies to all
RUSH/CTY model bikes.
Additional information on the Enviolo Hub can be found on our
Support page: support.serial1.com/hc/enus.
#Serial1 #Serial1Support

Пікірлер: 15

@magnusskallagrimsson6707 Жыл бұрын

Looking at a 2021 model on sale in my area. In addition to testing the various models of Serial 1 (and thank you Trev Deeley for allowing me the chance to go the distance and push the bikes a bit more than some dealers), I have ridden the R&M Nevo with the Enviolo AUTOMATiQ and it really spoils you when it is set up how you like it.

@kenphilipp9272 11 ай бұрын

I can’t seem to get a definitive answer to if a 2021 serial 1 will connect to the app or not. Anyone know for certain if the will? Factory cadence is not good for me

@magnusskallagrimsson6707 11 ай бұрын

A 2021 will not connect to the Serial 1 App, it is not set up for it. But a 2021 Rush CTY should connect to the Enviolo App, which is separate from the Serial 1 app. I bought a 2022 Mosh. @@kenphilipp9272

@itsallaboutprotein Жыл бұрын

super helpful...thank you.

@rudymsmith 2 жыл бұрын

Tyler, you left out some significant things, like: #1) App asking for App updates at start up = critical. 1a. FIRMWARE UPDATES may be involved too! #2) CALIBRATION - OMG! THE APP will prompt user to calibrate after all these updates. 2a. The Brose controller needs to be "on" during re calibration but no power assist selected during this process. After which the App will prompt the user if they want to re calibrate. If selected you have to ride the bike with the hub on and the controller on but set to no power assistance. #3) Last but no least there is that pesky (reset "factory settings") selection.

@89Kritiker89 10 ай бұрын

Just downloaded the newest Version of the App. There is nothing i can do, beside from calibration. No settings at all. Is that my fault or have they removed the features with the newer versions of the app?

@rixe980 2 жыл бұрын

Will there be another app for the vehicle Mosh/CTY?

@WiljanWiljan 2 жыл бұрын

Thank you for this great video! I have been reading somewhere that to set the enviolo app and connect to the bike, that you need to turn the bike wheel first....Is this correct? what is the best approach.......?

@Serial1 2 жыл бұрын

You will need to turn the bike on and make sure the hub is in pairing mode by holding the button on the hub for five seconds until it begins to blink blue. Then select your bike within the app to pair. Once your hub is connected to the enviolo app, you'll be good to go to make adjustments.

@rixe980 2 жыл бұрын

Ich benutze ein Mosh - CTY Bike funktioniert es auch damit?

@Serial1 2 жыл бұрын

This only applies to the RUSH/CTY models that feature the enviolo AUTOMATiQ hub.

@JasonNew Жыл бұрын

There should be a walkthrough for the Serial1 app setup. I can't connect to my brand new RCS and there's no help anywhere.

@Serial1 Жыл бұрын

We're working on it! In the meantime you can view instructions here: support.serial1.com/hc/en-us/categories/7384726562580-Serial-1-Mobile-App

@JasonNew Жыл бұрын

@@Serial1 turns out I have a 2021 model. Not happy there isn’t any indication on the sales floor of the year especially when such a major software difference exists. I didn’t know til I couldn’t connect my phone. Both HD and Serial1 are to blame. I would not have bought this bike for the same price had I known.

@bonnevillebagger9147 Жыл бұрын

@@JasonNew yup Serial1 lied to Gen1 owners in order to clear out old stock. Do not trust their business practices.