How to protect yourself from phone SIM swapping

Рет қаралды 164,740

Күн бұрын

Crooks hijacked a man's cell phone number and then stole money from his bank account using two-factor authentication. Carolyn Johnson reports for the NBC4 News at 6 p.m. on Monday April 16, 2024.

Пікірлер: 76

@Native722 3 ай бұрын

These phone companies need better security

@CM8008s 3 ай бұрын

I guess I’m safe. My cell phone company doesn’t even seem to have customer service!!😂

@francisgill1929 3 ай бұрын

LOL

@eMDiKhamPha 3 ай бұрын

😂 good things when companies are not high tech

@vegasbaby3669 3 ай бұрын

Lol

@cynthia2553 3 ай бұрын

Good one!!!! 😂😂😂😂😂😂😂😂

@kyliefire5008 3 ай бұрын

In order to reset this guy's password they would've had to have had both: -His entire social security number -Last 6 digits of his bank account These are inside jobs. It's the people who work at the bank doing this.

@SilentServiceCode 3 ай бұрын

Jeff could have clicked on a stealer malware at some point which sent his saved passwords to unscrupulous actors. That can provide enough info to impersonate Jeff down at the Verizon store and swap the sim

@Tokamak3.1415 3 ай бұрын

@@SilentServiceCode It's pretty clear from the number of hacks each person can find that personally affect them on Have I been pwned that you don't even need to be incompetent and give away your information. Experian, Chase, B of A, DMV, EDD and plenty of other sites that have all this information can be easily aggregated and sold on the dark web.

@nicholasmartinez3726 Ай бұрын

yea ur wrong bro

@SilentServiceCode Ай бұрын

@@nicholasmartinez3726 yEa uR wRoNg bRo

@tucsonwilly Ай бұрын

Hospitals have all your information and aren’t always careful with it

@jessesmith2922 3 ай бұрын

Sounds like the the cell phone service provider is at fault.

@vrotties 3 ай бұрын

All these companies need to be sued out of business if they don't protect our personal info better. I'm sick of all this identity theft!!! If they can pay their executives multi millions of dollars in salary and bonuses, they need to take that money to protect our info better!!!

@JoyTeresaThornton-iz8hs 3 ай бұрын

Verizon stole my SIM card and sent home without one. They would not replace it, even after they were to to do so by the law here in Douglas, Georgia. I can not get information from my iPhone. I can no longer use my iPhone. Them and Google are monopolizing the communication industry here in Ga. Verizon should be shut down along WalMart because we have no other phone stores here in Douglas, Ga.

@JoyTeresaThornton-iz8hs 3 ай бұрын

Marketing

@shaggydawg5419 3 ай бұрын

Most financial institutions only offer phone number as the 2nd factor. Many do not let us create an online banking account without a phone number. That is a big problem.

@DelawareResident 3 ай бұрын

This happened to me last year but I caught it right away. My mobile carrier failed to email me to inform me of a request to port out my phone number. They allowed this to happen. It took 6 days to get my phone number back and they had to give me a new sim card. I had to change out every login,password and pin on every single account I use.

@jerrylee3887 3 ай бұрын

Lawsuit is in order

@Lucky-ou4vz 3 ай бұрын

The only thing Bank of America take Seriously is TAKING Your Money

@bpxl53yewz29 3 ай бұрын

It’s so insecure to ask for the verification code by text. At least email is a little more secure. Banks shouldn’t text you at all.

@sr2291 3 ай бұрын

My bank will only allow text codes.

@imaniperry1974 3 ай бұрын

I believe text codes are safer. Because the representative may not have your phone number shown on their screen. So, the system may have a button the representative push to send the phone number on file a code to be verified by account holder instead of the account holder verifying their actual account number.

@SonotCali 3 ай бұрын

What happened to Jeff can’t happen to me. I don’t have money like Jeff 🤷🏽‍♂️

@francisgill1929 3 ай бұрын

LOL

@user-eh4jv6xw4l 3 ай бұрын

They would go with mine too, lol

@vegasbaby3669 3 ай бұрын

Same!!!

@allieg4006 3 ай бұрын

Imagine living on a fixed income and all of a sudden it doesn't come the day it normally does because some criminal figures out a way to access your lifeline by offering a kid working for Spectrum mobile $200 to virtually swap your Sim card into their phone.

@andyyang7053 3 ай бұрын

Wells Fargo is the only bank allow to use a device for two factor verification.

@josephl3602 3 ай бұрын

Spectrum is a garbage company. I refuse to use them for anything and do my best to educate people on the horrible practices used by them so they may stay away as well. They need to go back to traditional Sims too. This digital Sim bs makes stealing information even easier.

@1990758 3 ай бұрын

Never use any transactions on my cell phone. No bank account no apple pay. No sending money to anyone under any circumstances. Is that includes family members. No apple pay at seven eleven nothing.

@mei6044 3 ай бұрын

WOW, that can happen. Can't even give your hone number ut anymore.

@OneManOnFire 3 ай бұрын

Another reason why I only give out my burner number aka Google voice

@josephstecki211 3 ай бұрын

😊back to paper...

@ruthabigaild.nehemie6748 2 ай бұрын

Uhmmmmm!!! My LORD!!!

@JamesRichardWiley 2 ай бұрын

I don't do online banking at all. I use cash or checks and one credit card with Amazon.

@beautybysw 3 ай бұрын

No the the facial recognition

@MelCowart-xu8xr Ай бұрын

Cyber security has to improve along with the criminal element that works 24/7 to circumvent the systems

@sammyocgirl7411 3 ай бұрын

i keep nothing on my phone...just contact list...and a few pics....thats it

@Zemani.Moore2024 Ай бұрын

I DON'T!!!!I CAN'T GIVE OUT SOMETHING I DONT HAVE !!!!

@Iamnosey 4 күн бұрын

Don't use a phone! PERIOD..👍

@TwoHawksHunting 3 ай бұрын

Bank robbers don't even have to go through the hassle and risks of physically going to the bank these days. It seems like our money would be safer buried in a suitcase in our backyards.

@minhazshahriar1046 3 ай бұрын

How how the crook lknows which bank he banks with and then user name, ac number??

@allieg4006 3 ай бұрын

If your phone had no password, anyone could check your email and be able to know which banks you use, where you shop, and access your voicemail. It's hard to comprehend until it happens to you. I hope it never does.

@douglassmith2989 Ай бұрын

Jeff got lucky and got all of his money back. That usually does not happen. The banks will blame the consumer. I do all of my banking in person and if I have question regarding verification with the phone provider or bank, I also do that in person. Its too scary It seems like there is nothing you can do to stop these scammers and thieves.🤯🤬

@daphnelu7 3 ай бұрын

Scary....

@JamesRichardWiley 2 ай бұрын

The cell phone provider cost Jeff half his savings.

@Zemani.Moore2024 Ай бұрын

I actually have to have a WORKING non EXPERIMENTAL TOY PHONE

@brianbender7986 3 ай бұрын

Hmmm yeppers I don't think I have any money back for the present situations like a lot of work done and I am triggered by it

@jeffreyalanakins1309 3 ай бұрын

What do you think about data selling ?

@eMDiKhamPha 3 ай бұрын

😮 wow WTH?!?! Don't mobile companies go through rigid verification before carry out transfer phone #

@imaniperry1974 3 ай бұрын

The bank representative may know someone (an accomplice) at the mobile company to help with the swap. Or that bank representative may work at a mobile company as well. There's so many possibilities. But I truly believe the ba k representative is behind it. Like, how the SIM swapper knew to take out half ($21k) of Jeff's money.

@SilentServiceCode 3 ай бұрын

This has nothing to do with the bank. They got access to Jeff's online banking through getting a 2FA code.

@TwoHawksHunting 3 ай бұрын

This is a financial horror story. 😮