On this episode of Strata Stories, we talk with Jerry Durham, the CEO of the Client Experience Company. We dive into:
1. How to reduce no-shows and cancels FAST
2. Mastering the front-end sales process
3. How to make sure your PT’s don’t burn out and quit
4. And the importance of retention systems
Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!
If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT or SLP Clinic head over to www.stratapt.com/
🚨 Book a demo with our team here: www.stratapt.c...
If you have any questions, send us a note hello@stratapt.com
Strata Stories is produced by Thomas Schreiber, our Director of Marketing