Home Mender thank you verrrrry much for making this video. You are a Godsend. : ) I am a 50 year old lady who has no clue about the technicalities of garages and I was cleaning it out and tried to close my garage door and it would only go down to about 2 inches off the ground and I had no idea what to do. I hadn't opened it for about 6 months, so I thought....well, something TOLD me not to open the thing. Well, I didn't have to money to call a repair person and had no clue what the problem was. Soooooo, I went to You Tube and your video was the 2nd one I came across. A simple 2 minute video that made me aware that a simple little chunk of outside weed was hanging from my garage door blocking the sensor. I would have NEVER realize that that was the problem. I kept overlooking the little weed. I can guarantee you that if I would have called a company, they would have come out and EASILY charged me $200.00 bucks. Again, you are a GODSEND! Love ya, and I don't even know ya! (haha). Take care and thanks a million. You saved me money that I didn't have!!! : )

Thank you! Something had knocked my sensors out of alignment, and with the help of this video, I was able to find and fix the problem.

Straight to the point. No fluff. Thanks Justin!

Worked like a charm. No problem at all. One sensor had a big old spider web covering it. Cleaned both sensors and boom. Working again

OMG I HAVE BEEN BATTLING WITH MY GARAGE DOOR FOR TWO WEEKS NOW. TALK WITH SEVERAL PEOPLE UNTIL YOUR VIDEO I HAD A WAKE UP CALL CHECK THE SENSORS AND WHALAL!! ONE WAS VERY LOSE TIGHTEN THE BOLT AND NOW MY GARAGE DOOR GOES UP AND DOWN LIKE IT SHOULD. SO GLAD I WATCH YOUR VIDEO AND DIDN'T CALL A REPAIR PERSON I COULD ONLY IMAGE WHAT THE COST WOULD HAVE BEEN JUST TO TIGHTEN A BOLT LOL!! BEING SINGLE I HAVE LEARNED TO GOGGLE MY REPAIR PROBLEMS! LOL!! THANKS A BUNCH!!!!1

Thanks to your excellent advice, I fixed the garage door problem and my husband is impressed as hell with me. Many thanks!

Thanks Dustin...simple and short. Love it.

Thanks! Your suggestion fixed the problem.

Thank you for this your still helping people 5 years later

Thanks, Dustin. That was simple. In my case, I had just come back from an event and unloaded my foldup chair, part of the pouch fabric was covering one of the sensors. Duh! Got it out of the way, and now I know. You da garage door opener man! I thumbs upped and subscribed. Be well.

Awesome. It was a weak sensor and started working perfectly again after a few careful wiggles. Thank you! Never even knew there was such a thing as a garage door safety sensor before watching you vide. Thank you very much! xox

Thanks man! Been messing with my door for a while. Intermittently wouldn't close. Figured out one of the brackets was 6 inches low. Never thought to put a tape on it. Thanks again!!!

After watching your video, I went out to look at the sensors. On one side, the wing nut was loose, so I just tightened it. And, voila, it worked. Thanks for your help!

I was just about to call a repair person when I decided to google the problem. Your video came up early, fixed the problem ( edge of a container had moved into the beam), and saved me a repair cost. Thanks

Thank you. I’m a procrastinator and after a year this helped and it was exactly my problem. Lol. You rock

I spent 6 months manually closing the damn door pressing the inside button and getting back in my car, the sensors were not at same level, thanks yo the vid its fixed thank you so much,

Awesome information, it fixed my issue

The directions in this video were perfect. My garage door worked just fine within a few minutes. All I had to do was follow the simple directions! :-)

Thank you!! I realigned the sensors and bam...magic!

thanks at a ton Dustin, a great help to solve my problem cheers Aneel

Also, check that indicator light is on for each sensor (mine has a small green light on each sensor). One of the lights was out so I moved wires around and it came back on. Solved problem! Very helpful video...got me thinking in the right direction. Thx!

Loosened and then tightened the wing nut on one sensor to straighten it out and now it works fine. Thanks for the video.

You just saved me a few hundred bucks. Thanks man. Great video!

Thank you the measuring tape was the best advice!

Thank you. I will measure the distances tomorrow and make sure they are the same. Easy peasy.

Thank you so much the screw came out and I didn't realize it.

Thanks so much for the simple and basic explanation. somehow one of my sensors was 1/2" off. Problem solved thanks to you!

Thank you for your helpful video

Worked! Thanks!!

thanks you just saved me 1000 dollars

Thank you sir.

Hi Just pushed my sensor and its working ..... Thanks man !!! :):):)

You're a life saver...

Thanks, it did work for me. The sensors was out of line.

Thank you brother

Yo dude thank you so much! My sensors were just off! Last thing I wanted to do was replace the circuit board as recommended in another video lol

THANK YOU!!!!!!

Thank you wow

Easy fix thanx to this video

Thanks Dude, leaned on the rails, back into line, n fixed. You would just assume that the track rails and brackets are square

thank you

Thanks you video was helpful 👍

I've been dealing with this problem for the last 9 months. I've tried several different fixes to no avail. I now have to press and hold the Smart Control button until the door completely closes. And once in awhile that doesn't work either. I followed CoachJM advice from a month prior and it did the trick. Unplug your opener for about 5 minutes and replug it in and it all works! Including all remote controls. I did this once before but only waited a few seconds. You must wait longer (5 minutes).

I have been finding my door open when I get home or even in the morning when I go to leave (I guess I should be waiting for until closed before I drive off). So I am thinking, crap another expensive home repair. Glad I found Home Mender. Guess what I found..... A fly carcass in a spider web in front of the receiver. So when the breeze blows in the little guy wiggles and trips the sensor. Who would have thought? Thanks, Dustin..maybe add a comment about clearing away the cobwebs to your video.

All I can say is my garage door would not close. Watched this video. Listen to this man un video. Now my garage door will close.

It was missing I just traced the wires found it and reconnected it. Thank man

Its a ciurcuit board...I tried all these obvious fixes and then did this incredible feat of repair .....unplug it or turn the power to it off and wait for 5 minutes and then plug it back in and your good to go works every time !!!!

Problem solved in seconds! Thanks.

Nice video. Clear and concise. Have you any advice for a door that won't go down in only cold weather? Sometimes the door moves just a foot then goes back up. The light bulb flashes 10 times. There are no obstructions. Each LED light stays green for the duration of this procedure. Each lens is clean. Sometimes it works as intended. The problems comes only in winter. Thanks.

YES!!!! This has been getting on my nerves for over a year!! This video was awesome and gave me an instant fix!!! Took me less than 1 min to solve my problem!!!! AWESOME!!! THANKS A LOT!!!!!!!!

i just gave one of the sensors a good push towards the back and the door works fine now. too lazy to remove a couple of nuts or too afraid to touch spider web. good help thanks

Great repair tip. My door is up all the way and when I hit the button to shut it, it only does down about 2" and then goes back up. I find when that happens I have to push the door up about an in 1" or 2" while in the open position, then hit the close button and the door goes down. I will try your tip and see if that helps.

My sensor had shifted. I was able to align it and tighten the wingnut and Voila...its going down. Thanks for the video

Sure enough, one of my wires was loose. Thanks, brother!

Should both my sensor lights be green? Thank you for the video!

Thank you. Hopefully this works. Also, I love how you squat just like us Asians. Subbed.

Lmao...I just googled "why does my garage door go up but not down?"..came across this video and instantly solved my problem..thanks for the video and thanks for relieving my stress!!..love you guys!

mine is having this same problem, but the red light isn't blinking but the green one is still on. What do you recommend for that?

OK, First let me say you remind me of Sammy Hagar and he is AWESOME--second--my door will ONLY go down when I hold the button in the whole time the door is going down--if I let up on the button, the door will automatically go back up--do you think that means my safety eyes are NOT aligned? I just assumed the door wouldn't go down at all even if I hold the button the whole time if the safety eyes are NOT aligned--thank you for any help, and great video

thank u saved us $95

Mine wouldn’t go down still I have to hold the switch to make it go all the way down. I also try bypassing the wire for the sensor still doesn’t work? Any other tips? By the way, I also saw his other KZfaqr who said to sand down the ground wire I try that too.

My garage door only does this in the morning on sunny days. Once there is shade over the sensors, or it's overcast, it works fine. I have to pull the red rope to release the door to close, then reset the opener, so it will open when I return to open the door again

my garage door works only when the temperature is warm but in winter i have to close manually any suggestion..??

Yesterday my wife opened the garage door from the wall button as always, she got in her car and started to back out ,before she could back out fully the door came down all of a sudden and crashed on the roof damaging the fin antenna. The door had been working fine . The bottom roller was a little chewed up and out of the track. Any idea what would cause this. We had the rollers replace 6 months ago with the better rubber ones.

when its cold outside my garage door doesn't want to close. also I keep having to put batteries in my outside pad every week or so.

This worked, just needed to realign the little guys and door comes down

garage door opens only two thirds of the way dont know the fix can you help

My Chamberlain has lights on each sensor to tell when they are aligned. Both are green and door still won't go down. What's up?

What if it goes down with the wall mounted remote but won't go down unless you hold and won't go down at all with the wireless car remote?

Sensors are not working at all. Could this be that they were wired incorrectly? Don't know what to do.

Mine works sometimes From the inside of the garage I can close the door easy, however from the outside... takes a couple of tries, this is using my hand held garage opener though What do u think the problem is?

Mine will go almost all the way down then stops and goes back up. The sensors seem to be working, I tested by putting my hand over one while it shut and it stopped and went back. It overheats if I manage to shut it and won't work for 10 minutes. What could it be?

I don't have a garage door opener and how would I fix that??

I need some help

what if my eyes are working but still only closes 8 inch and goes back up you hold wall button down still same thing

Mine starts to go down, but immediately goes back up.

What if the door won't even start to go down?

I’m so frustrated with mine I put in a new battery and it still doesn’t open unless I’m so close and push it 199 times!!! FRUSTRATION

fixed it!!! The sensors were off!!

sensor bypass 3 inch wire.... problem solved