Oh my gosh. My only complaint is that I didn’t find this earlier! The VW dealer tried to charge me $500 to fix the problem. This video did it! Thank you so much for sharing.

What a save !!!! I haven’t had music in my car for the past 5 years hahaha. I’ve had this car since 2015 and we are in 2021 and finally I can connect my phone to the Bluetooth. Thank you so much my guy.

I can't find it

Mine didn't work what do I do

Thanks Jay, but my 2011 Tiguan has no such box under the passenger seat. What is this Box called btw?

So if this doesn't work what would be next to try before taking it to the dealer and engine on or off??

THanks! This worked perfectly on my 2012 Passat. What I'd like to know is HOW the phone menu got disabled in the first place, the one time my wife drives my car? Anyway, thanks for the fix!

Dude, you totally saved me some time and frustration! Been down for 3 days and this vid saved my life...THX!

is there any other location where the bluetooth can be located? I have a 2013 VW Passat and BT happen to stop working? Anyone can reply.

I can’t believe I fixed the BT iss this fast on my VW Passat 2014 Wolfsburg edition. Saved my wallet!!!

Awesome! Just saved me a lot of aggravation and a trip to the dealership. I could not understand why all of a sudden the phone display on my 2012 Jetta Highline stopped showing up and only the sound system was getting muted. I was already thinking that I would have to choose between not having a hands-free phone system or having to pay a few hundred dollars at my dealership to have it fixed. This worked beautifully! Thank you for posting it.

I think mine stopped after all the rain and cold weather we’ve had in the UK lately. Tried this and it’s back working.....so far so good. Thank you.

This worked on my wife’s yeti, same fault for two years no hands free, watched this, tried this and boom, it worked. Thank you sir

Oh my god this fixed my issue thanks so much!!! Started my car up this morning and the phone option wasn't working, was simply switching volume off instead, looking for the HUD there was no phone option, like you've just shown in the video. Did a little digging to find out it was the bluetooth module and not the RNS 315, then found your youtube video. Just tried it out and....IT WORKED!!! Saved me loads of hassle thanks very much!

Followup note 2024. In a Skoda Superb MY2011 (Australia) the relevant box is on the floor, bolted to the floor, under the driver seat (RIGHT SIDE). Just remove the plastic cover (which may be a little difficult until you see how it works). No need to unbolt the box. The clip looks and works the same.

This is without a doubt the most helpful video I have ever found on KZfaq

Thanks for this video! Much easier to follow than the ascii instructions I found in the forums.

Am I supposed to do this will the car is still on? Or am I supposed to do it with my car off?

This worked like s charm as my 2014 VW Passat's Bluetooth wasn't working. After watching video, took less than 5 minutes. Thanks for allowing me to avoid the headache of scheduling a visit to the dealership.

THANK YOU SO MUCH!!!! I've been struggling to figure out why the bluetooth just quit working one day. Thank you!