It's a pity I've learned about Wise only today. But since now on it will be my tool for the money transfer. Highly appreciate your very clear and easy guide. Warmest regards.
@Wise3 ай бұрын
Thanks for the kind words and support 💚
@jackmilan67504 сағат бұрын
Thank you 🙏 For your useful information
@Mr.YangVideo23 күн бұрын
Thanks to wise for making great contributions to everyone's convenience
@Wise23 күн бұрын
It's absolutely our pleasure! Maximum ease with minimum fees is what we're all about here 💚
@pajemx85692 ай бұрын
We love you Wise and your wonderful team. With ❤ from 🇺🇬
@TubeStrategyProАй бұрын
man i m in UG too and i m struggling to get wise, do i need a bank account to receive money with wise or not
@michaeljohannes33053 ай бұрын
Greetings from Canada 👋
@waaafe81133 ай бұрын
Have Saudi Arabia in your platform as fast as possible, can’t wait 🇸🇦🇸🇦🇸🇦
@Wise3 ай бұрын
Hey there. We're always working to expand our services. Though we don't support SAR at the moment, be sure to add it to our wishlist here: wi.se/wishlist You can still send money to Saudi Arabia via SWIFT using EUR or GBP: wi.se/swiftpayments Due to the platform specifics, you can't send a DM on KZfaq, but you can reach out to us via Instagram, Facebook, or X and let us know your membership number. You can also call/email us here: wi.se/contactus
@RAMZIANVLOGS3 ай бұрын
ماهي مدعومة انا حايس في فلوس على وايز ماني عارف كيف اسحبها
@muhammadrahmankhan62863 ай бұрын
Thanks for guiding us😊
@Wise3 ай бұрын
You're very welcome, we're happy to help 💚
@hazeleduarte3372 ай бұрын
Is it possible to receive money even if your account was not fully verified? Thanks for the answer
@Wise2 ай бұрын
Hello, Hazel. Your account needs to be verified to receive and send money, for safety reasons, and to prevent delays. We explain more about this, here: wi.se/verifyyourid
@crissgen2 ай бұрын
Thanks , I like my wise , I tried to send money from my bank in Canada to my wise account looks not to be clear
@iLearn4Free.3 ай бұрын
In currently Wise is not open widely in Cambodia, we're Cambodian, and we can't use Wise to receive every payments from others currently. I have joined Wise about a year ago, but I still haven't received a swift code😥 However, Wise will open widely for Cambodian people in future, that's what we hoped for. Thanks Wise🥺
@Wise3 ай бұрын
That's true, we sadly are yet to find the most optimal way to offer our balance features in Cambodia. But we're definitely considering all options to expand from our current markets, and hopefully in the future we'll be with you there as well.
@BoratSagdiev000002 күн бұрын
If I transfer money from my bank account to the recipient's bank account via WISE, does the recipient need to have a WISE account too?
@Wise2 күн бұрын
Your recipient doesn’t need a Wise Account to receive money. They just need to provide bank details for the currency they want to receive, and your Wise transfer will be securely deposited into their regular bank account for convenience. Learn more about it here: wi.se/wiseaccountoreceivemoney Feel free to contact us on our social media platforms (Twitter (X), Instagram and Facebook) or you can email about this here: wi.se/contactus We're here to help 💚
@angelicapanganiban86564 күн бұрын
Hi wise, i still don’t have the USD account details, but I have GBP account details set up. I will need to receive USD from the sender and I will need to convert it to PHP. How will I be able to receive USD? Also, can I just use my Wisetag for them to send over the money? Or will I need to send the GBP account details?
@Wise4 күн бұрын
Hi, Angelica. If you're expecting a payment in USD, we'd suggest opening an account details in the same currency. More about this here: wi.se/usdbalances And once received, you can then convert it to any available currency. Now, as for Wisetag feature, you can share it with your sender, it's an easy and fast way for receiving or requesting money from other Wise users. We've covered this in our support page: wi.se/mywisetag We hope this helps, if you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
@ashrafsobli16 сағат бұрын
Ok I am a bit confused now. For my transfer from MYR to GBP bank account in the UK, can I use the balance on my Wise or must I use bank transfer payment method during the transfer process? I tried to set up the transfer (without actually transferring any money) using my MYR wise balance without any problem at all up to the "confirm and send" page. Will I encounter problem if I use my MYR wise balance to transfer to UK bank account ?
@Wise11 сағат бұрын
You should be able to use your MYR balance, yes. So in that sense you can disregard the first comment, as there was incorrect info there (Once more, sorry about that 🙇). So long as you can choose your balance as the payment method, or alternatively have the option to click "Send" directly from your MYR balance, it should be fine. However, if you do notice any issues, our DMs are open on other supported social media platforms, for more direct assistance. Keep in mind that MYR does have some limitations in terms of how much you can send and certain recipient amounts, even from a balance, so be sure to check the article we shared earlier: wi.se/guidetomyr for more info.
@solansolan264323 күн бұрын
Explain about wise tag? How can i use it. Thank you
@Wise23 күн бұрын
Hey, Solan. You can receive money from other Wise users, using your Wisetag! You simply need to share with them your Wisetag link or QR code. Just note that this feature is currently available to our personal customers who are eligible to open balances. We explain more here: wi.se/mywisetag 🥰
@Atem_S.3 ай бұрын
Excellent!!
@senahaddad86663 ай бұрын
Ok seems clear but I dont hear her explaining more on option 1. "Making transfer via other bankaccount, without wise balance" how does that work out. Does wise deduct the amount from your bankaccount or how???
@senahaddad86663 ай бұрын
Is there an internal forward at the app that takes you to you bank acoount?? Or do you have you go into your online bank app and make the deposit to wise? If so what is the wise account nr?? This part I dont understand
@Wise2 ай бұрын
Hey, Sena! The exact answer to this can depend on the currency you're paying with, since different ones will have different payment options available 😉 But you'd be correct that both - being given deposit account details for a manual payment, and being redirected to complete the payment in-app - are possible in most cases. Be sure to check here: wi.se/payingforatransfer for more info. Should you ever need help setting things up, our DMs are open on our official Facebook, Twitter/X and Instagram channels.
@camilledelgado96162 ай бұрын
@wise do you accept brightwell card from australia because im currently working onboard. our salary is directly given to our visa brightwell card. C an i use that card to pay form wise to philippine bank
@naamsom55517 күн бұрын
If I add money from my bank debit account to my Wise account balance, then send to my recipient from this Wise balance, ain't I getting double charged in fees? Or is it cheaper going from my bank debit directly to my recipient bypassing my Wise balance account?
@Wise17 күн бұрын
Hey there. We appreciate seeing that you'd like to learn more about sending funds using your account with us. So whether it would cost more to first add funds to a balance in your account with us, and then send these out - or to set up a payment from your external bank account using our platform in order to directly send money to the intended recipient, would depend on the involved currencies. In some cases, it's free to add funds from your bank account to a balance in your account with us, given that no conversion fee is involved. For some currencies, however, such as USD or CAD, you'll need to pay a fee for this even if no conversion were to be required. So in case no conversion fee, and/or additional fee would have to be paid in order to top up a balance in your account with us, then the total costs for sending money to your recipient wouldn't be more than if you were to send the funds directly from your external bank account. On the other hand, if such fees would be involved when it comes to topping up a balance in your account with us, then it may be more cost-efficient for you to fund your payment directly from your external bank account, through your account with us. For a more elaborate overview when it comes to the fees we charge for holding, receiving, and spending money, go here: wi.se/account-fees Furthermore, please note that we're upfront and transparent when it comes to the fees we charge you, and we'll make sure to let you know what you'll be paying during the set-up phase of your payment, due to how we're set up as an online financial institution. We hope this explains matters to an extent, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions or concerns. We'd be glad to assist you, naturally.
@naamsom55517 күн бұрын
@@Wise I'm getting charged a fee for adding to my Wise account, and again when sending to my recipient, so I guess going direct from my debit to my recipient is the best way for me. Thanks for the quick reply!
@dmytromushenkoАй бұрын
Hi, thanks for guide. Is there a way to write a description of the transfer? I see only the reference field which is limited to the 35 characters. But that is not enough in my case.
@WiseАй бұрын
Hey, Dmytro! At the moment we only have the option to add a reference. If your recipient needs more info, we recommend sending it separately to them, if possible (The reference can still be used by them to match the payment, if needed).
@Tuberculosis-l1jSurvivorHenry3 ай бұрын
Hello I have a question If someone currency is different from your Who should I do ?
@Wise3 ай бұрын
Hey there. If you're trying to send money to someone who uses a different currency than you, can send them money with Wise, by setting a transfer, and selecting the currency you'd like to send to, and the currency you like to pay for your transfer in. Once you've done that, we'll handle the conversion for you, and send them the money. For more info on how to send money with Wise, feel free to check here: wi.se/howtosendmoney And, if you have any questions, or if this isn't what you meant, feel free to reach out to us via once of our private channels on Facebook, Instagram, Or X (previously Twitter), and we'll get back to you there with more info.
@Magical_Mike_Ай бұрын
Are the fees the same in both scenarios? 😅
@M23Trade2 ай бұрын
This helps so much
@Wise2 ай бұрын
We're happy to help! 💚
@SaadatEgwaga7 күн бұрын
I am currently residing in China as a foreigner, I have a visa card from my home country (Tanzania) and a chinese bank card but I want to send and receive money from colleagues in the United States. Please advise me how can I see this through without acquiring extensive costs through your platform. Thanks
@Wise7 күн бұрын
Hey, Saadat 👋 Thank you for reaching out to us here. Since you're currently residing in China, we have our Wise account, which allows you to hold over 40 currencies, all in one place. You can send, convert, and even receive in some currencies! You can read more about this account here: wi.se/wiseaccountfaq However, due to operational change, we currently unable to issue USD account details for you to receive money. We're working on it, and will share an update once it's available. In the meantime, you can still receive USD Swift (international wire) payments to their GBP account details. Check out this page to get GBP account details with us: wi.se/getbankdetails and how to use the details to receive money: wi.se/gbpbalance Check out this page to find out how to send money: wi.se/howtosendmoney We accept card payments, so you can certainly pay with your cards for your transfer. Please take a look at our calculator to check the fee: wi.se/sendfees If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
@bipinbecky5 күн бұрын
why is sending to MYSELF not showing up as an option ?
@Wise5 күн бұрын
Hi there! If you'd like to send money to yourself, you need to add your info in the recipient area. Check out his link for more info on how to send money: wi.se/howtosendmoney I hope this help and feel free to DM us with any questions on X, Instagram, or Facebook. We'll be happy to help.
@Muzan-3 ай бұрын
Hey Wise Team, I'm in Morocco and want to use Wise to send and receive money internationally, like to a friend in France and other countries. Also, I'm thinking of using Wise to transfer money to my Interactive Brokers (IBKR) account. Since Wise is known for great service and rates, it seems like the best option. Can you give me some info on how to set this up and any requirements or limits I should know about? Thanks
@Wise3 ай бұрын
Hey, Muzan. Currently, new customers in Morocco can't open Wise balances. This means that you still can open a Wise account and send money, but you can't get account details to receive money from others. Due to regulations, this feature is only available for customers who reside in the regions listed here: wi.se/balanceavailability. For additional info, you can read more about how to send money here: wi.se/howtosendmoney, and some general tips and tricks to getting started with Wise here: wi.se/tipstogetstarted. Lastly, when it comes to transferring money to an Interactive Brokers transfers, this should be possible, and you can always track your outgoing transfer on your account. Any updates on your transfers will be shared via email. Should have any questions on this, feel free to DM us on Instagram, Twitter (X), or Facebook. Alternatively, you can reach out to us via email/phone call here: wi.se/contactus.
@ashrafsobliКүн бұрын
Hi, I'm planning to send money from Malaysia (MYR) to a company in UK (GBP). How long the transfer can be completed? I already have money in my Wise account (MYR). Is there any chance my transfer will be unsuccessful? In this case, what should I do?
@WiseКүн бұрын
Hey there, Ashraf. To send money from Malaysia to the UK, you'll need to use SWIFT. Currently GBP can't be sent out of Malaysia with that route, but you can still send EUR, or USD, which can be received into a Wise account's GBP balance details. We have more info on that here: wi.se/sendgbpoutsideoftheuk Those kinds of payments generally take 1-6 business days to be received, but sometimes they can take longer because of time zone differences between the sending and receiving country, or the intermediary banks involved. For more on swift: wi.se/swiftpayments For more general info on MYR, check out: wi.se/guidetomyr and GBP: wi.se/guidetogbp If for any reason your transfer is unsuccessful, we'll let you know via email and your activity page should show you what's wrong. If that happens, just let us know here: wi.se/directcontactus and it'll be our pleasure to help.
@ashrafsobli17 сағат бұрын
@@Wise hi, thank you for your reply. Why can't I just send MYR from my balance? I tried to set up the transfer from my balance without actually transferring money, it seems no error at all. Also, when I click send, there is no option for add outside bank account, only add recipient appears on this page. Is this the latest version of the app?
@Wise12 сағат бұрын
Ah, sorry about the confusion there, Ashraf 😅 A few corrections to the previous comment: You can pay with GBP in Malaysia, although it would still remain SWIFT with that method. Likewise, we can indeed accept payments in MYR from Malaysian bank accounts, and you can also use your MYR balance to pay for the transfer as an alternative, as well. So if you're setting up a MYR to GBP payment, the overall time would include about 0-2 working days for conversion, and 0-2 working days for delivery (Though most GBP payments arrive on the same working day). As for the issue of adding recipient details, if this is someone you haven't sent payments to yet, you should be able to add the bank account info by clicking the "Add a recipient" option. Once you select the currency their account is in, you should see an option to add the bank account info after. If that doesn't help, we'll need a bit more info to advise on this - Be sure to reach out to our other social media channels via DM (Facebook, Twitter/X, Instagram), so we can offer more dedicated help.
@Shopgirl10102 ай бұрын
Hey Wise, can I purchase a piece of real property from my Wise acct directly to the Title Company or do I need to first transfer my Wise funds to my bank acct and then to the Title Company? Just wondering if I can skip the extra step of the bank transfer? Thanks.
@Wise2 ай бұрын
Hey there. Betsy. You can definitely use Wise to buy property, and you'll save money doing it by avoiding big transfer costs and taking advantage of the mid-market exchange rate. For more on high-amount transfers, be sure to check out: wi.se/largetransferstips and for more on the documents you may need: wi.se/largetransferdocs
@cgheorgh3 ай бұрын
I have a general question please. If I want to use my Wise Visa Debit card to buy a large ticket item, is the merchant charged by Visa as if it was a credit card? Meaning, should I be shocked if the merchant would say to me that I would myself have to shoulder the cost of the transaction charged by Visa (it happens in certain places) or is there no such charge and I can then explain that even though the card appears to be a Visa card, being in fact a Visa Debit card, then the normal fee Visa charges the merchant does not apply? Thanks much!
@Wise3 ай бұрын
Hey, Cristian! So our Wise card would be a debit card (not credit), regardless of if it's a Visa or Mastercard, and should be charged as such. From our end, there are no fees for spending in the same currency as one of your available balances: wi.se/debitcardfees However, as it's a multi-currency card, some services (usually ATMs) might try to charge you extra by charging you in a different currency: wi.se/atm-rates so you'd pay extra for the conversion. In those cases, make sure to always reject any conversion attempts and ask to be charged in the matching currency instead. Outside of that, we can't necessarily control the fees a merchant might ask, but if you notice anything suspicious after purchase, you can always report it to us here: wi.se/howtoreportfraud
@angelosantiso455125 күн бұрын
I'm new here in India..Can i use this if i need to send money in the Philippines?
@user-ul3uk3kr9z2 ай бұрын
How many days does it usually take for a returned swift transfer you made on wise get refunded in to your balance account?
@Wise2 ай бұрын
Hey, Thomas. In general, SWIFT refunds can take between 5-10 working days, or longer. If it has taken longer than that, we'd suggest that you share with us the rejection letter for from the bank here: wi.se/senddocument and we'll help you to locate the payment. If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram with your transfer/membership number; or else you can email/phone us here: wi.se/contactus
@elora156512 күн бұрын
i don't understand why Wise needs my visa information just to send money to a Malaysian bank account??
@Wise11 күн бұрын
Hey, Elora. Depending on how much you send and what currency you send to, we may need to do some extra verification. If we do, we’ll email you letting you know what information we need - more on this here: wi.se/status_of_transfer Feel free to send us DM with your transfer number on Instagram, X, or Facebook - we'll gladly have a closer look at this for you. Let us know how it goes.
@anjelikush2 ай бұрын
Hi Wise, I live in Indonesia and my boss send my salary yesterday through wise in USD currency. I got email from wise that the money should've in my wise bank account in 6.15 pm but it's already 6. 15 pm but I haven't receieve anything. But the status is the money should've inmy bank account. Can you help me with this? I'm so anxious waiting.
@mylenesoriano6277Ай бұрын
I just signed up with my wise today. Im in the first scenario that i want my money to be transfer from my debit since i dont have money to my wise but the option of sending outside wise was not there. What seems to be the problem
@WiseАй бұрын
Hi, Mylene. The option is limited depending on the region you're in and the currency that you're using. But for us to understand the issue you're getting, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus Please share with us there a screenshot of how it looks on your end. That way, we'd be able to take a closer a look.
@GregoryCook-jy7sw2 ай бұрын
I have an ACH connection from my bank.... now I want to send some money already in my wise account ... how do I do with with reentering manually the account info????
@Wise2 ай бұрын
Hey there. From the looks of it you've already connected your preferred bank account, and now you'd like to top up your USD balance in your account with us using ACH as the method of payment, is that correct? If so, then please note that you'd have to make a one-time debit from your account to our bank details. After this, you won't have to manually fill out all the info again, but you will still need to select the bank, and authorise the payments. For more on this, please check out our page here: wi.se/achdebit Furthermore, please bear in mind that it's required for you to have a USD balance opened in your account with us in order to add and hold USD. And to learn more about this, and how you can easily top up your balance using ACH, please check out our other page here: wi.se/ach-wise We hope this explains things to an extent, but please feel free to PM or DM us on Facebook, Instagram, or X, in case anything may remain unclear. We'd be more than happy to help you, naturally.
@ayeenibrahim671713 күн бұрын
Hy.. i hv some issues arise, the page where it asking me to fill in “ID issuing country” & “Document type”. Everytime i continue the page keep on refreshing and blank. Then i cannot proceed with the money transfer. Help me please. Im from Brunei
@Wise13 күн бұрын
Hey, Ayeen. It sounds like you're experiencing some technical issues. If you're on the app, try reinstalling and restarting your device. If you're on the app, try these troubleshooting steps: wi.se/webtroubleshooting If the problem persists, please send us a private message on Facebook, Instagram or Twitter so we can help you better. You can also give us a ring or email us at wi.se/contactus
@jaypeeolea67533 күн бұрын
how to use in United Arab Emirates? it seems like not applicable?
@Wise3 күн бұрын
Hey there. You're still able to create an account in UAE, and you'll be able to convert your funds to AED, but we aren't currently able to send transfers from AED. There are some regions where not all of our features are available yet, but we’re working hard to bring our mission of money without borders all over the world. You'll be able to send USD, GBP, and EUR via SWIFT, and we have more info on that here: wi.se/swiftpayments As soon as anything changes with our AED routes, we'll update this page: wi.se/guidetoaed so be sure to keep an eye out. Please feel free to reach out here: wi.se/directcontactus if there's anything else we can help you with.
@anabellabella22663 ай бұрын
Hi, I am planning to use the digital card from now on. How can I withdraw money with the digital card from the ATMs? Thanks.
@Wise3 ай бұрын
Hey, Anabela! Check your digital card info on the "Card" tab in our app, and then, "Add to (your phone's wallet - Apple or Google)". Use it in compatible ATMs. Find ATMs and their features globally: - Visa: wi.se/visalocator 👈 - Mastercard: wi.se/locatormastercard 👈 For further questions, we are at your disposal for personalized support on our other social media, or here: wi.se/directcontactus 👈
@akreguyrolandАй бұрын
Is it possible to send money from wise to a prepaid Visa card instead of a formal bank account ?
@WiseАй бұрын
Hey, Guy! The information we need to be able to process a transfer depends on the currency you're planning on sending - generally speaking, we need bank account details to be able to send money. You can search the currency you wish to send here: wi.se/currencieswesupport and see what we need to send to this specific currency.
@wayneyellow58432 ай бұрын
I want to add MYR to my Wise account (I am not Malaysian). I do not see "MYR" when I select "Add Money." Do I use the "Send" option instead? May I ask, what's the difference between "Add Money" and "Send"? Thanks
@Wise2 ай бұрын
Hey, Wayne. You can only send MYR from banks within Malaysia. You can’t send MYR by Swift - we explain more here: wi.se/guidetomyr Adding money means that you're adding money to your Wise balance: wi.se/addmoneytoyourbalances. While sending money means that you're setting up either a same or a cross currency transfer to a recipient: wi.se/howtosendmoney If you're trying to add money to your Wise balance, you can add money in one of these currencies: wi.se/balancecurrencies, then convert it to MYR instead: wi.se/moneyconversion Hope this helps. Send us a DM via Instagram, X, or Facebook, if you need further help, and we'll be happy to assist you there 🙂
@rodneyflying91243 ай бұрын
my Australia bank will not accept new Wise bank details to send transfer. When trying to transfer my Wise reference number is not sent . I am long time customer and never had any problems with transfers before. Now . ???
@Wise3 ай бұрын
If your local bank in Australia isn't accepting our new AUD details with Wise, then this is usually a temporary issue, as banks in Australia need time to update their list of Bank State Branches (BSBs). We advise you to phone your bank/branch and update their list of BSB in their system. If that doesn't help or is not the issue you're having, feel free to send us a private message on Facebook, Instagram or X/Twitter and we'll help out. Our phone and/or emails are also available: wi.se/contactus
@AvijeetvlogsАй бұрын
Do I have to put specific bank branch swift code for transfer money Or main branch swift code is okay?
@WiseАй бұрын
Hi Rover 👋 It depends on the bank. Each bank details have a specific SWIFT code. There are several websites to help you find a bank's Swift code. Simply choose the country and then the name of the bank: www.theswiftcodes.com www.bankswiftcode.org Alternatively, you can: 👉 Check the bank statements. Banks often put their Swiftcodes on their paper statements. If your respondents don’t receive paper statements, they can log in to their bank account and view their statements there. Then they can supply you with the Swift code. 👉 Check the bank’s own website. Go to the bank’s website and see if it has the Swift code listed. 👉 Check the bank’s FAQs, international payments or other related links. 👉 Type ‘Swift code’ into the search box if the website has a search feature. If anything remains unclear, feel free to DM us on Instagram, Facebook, or X. Alternatively, you can email/call us using this link: wi.se/contactus
@purplecustom-fw5erАй бұрын
Hello, How long does it take to approve when my account is on the wait list for usd account? I just want to use the usd account number for my online shop, Thanks
@WiseАй бұрын
Hello there. At this time we do not have an exact date, but we are working hard to bring this back as soon as possible. When we have more information to share, we will provide it to our customers. Thanks for your patience and understanding.
@ArianeBarrientos-v8cАй бұрын
why i am not receiving code to set up my account? I can't create an account with Wise.
@WiseАй бұрын
Hey there. If you're not receiving the secure code, or get an error when trying to set up your account, we'd be more than happy to look into this for you. To help us do so, feel free to reach out to us via one of our private channels on Facebook, Instagram, or X (previously Twitter), and we'll get back to you there with more info. You're also more than welcome to reach out to us here: wi.se/directcontactus We're happy to help 💚
@TomRivieremusic3 ай бұрын
How do you update a Visa card? also I am having lots of problems trying to re-login to my desktop login.Much to confusing directions.
@Wise3 ай бұрын
Hey, Tom! If you're talking about topping up your balances, so you can spend with your Wise debit card, you can learn more info at: wi.se/addmoneytoyourbalances Regarding login in, you can check some troubleshooting steps here: wi.se/webtroubleshooting We can assist you better via DM on our other social media accounts like Facebook, X or Instagram, reach out to us there, and we’ll gladly follow up. Or if you prefer, you can also contact us via email/phone at: wi.se/contactus 🙂
@rgkh15032 ай бұрын
Hi, is there any limitation in terms of the amount of money that can be sent (let's say from EUR to GBP for ex)? thank you
@Wise2 ай бұрын
Hey there! There are some limits involved. For example, when sending EUR to GBP we would first need you to send us the EUR which has a maximum limit of 1.2 million per transfer. And then to send out, we have a 1 million GBP limit. So for the EUR to GBP you could potentially send 1.16million EUR. But if you send from your Wise balance, the limit is a bit higher. Check EUR limits here: wi.se/guidetoeurtransfers And check GBP limits here: wi.se/guidetogbp You can try your transfer here already, see what's possible and what are the fees: wi.se/landingpage Feel free to send us a PM on Facebook, Instagram or X/Twitter if you have any other questions.
@shivaaryal61862 ай бұрын
Is it not possible to send Money on Weekends using Bank transfer payment method??
@Wise2 ай бұрын
Hey Shiva! You can absolutely send money using bank transfer as payment method during the weekend, but please keep in mind that transfers during weekends can sometimes take longer to reach the recipient. More about this here: wi.se/howlongdotransferstake If you have any questions, feel free to reach out with a DM to any of our social media channels Facebook, Instagram or Twitter, we'll be happy to help.
@juliebtech2003 ай бұрын
Why is my wise transfer showing sending for about 2 hours I'm sending money from my wise account to another wise account
@Wise3 ай бұрын
Hi, there 👋 We always try to complete our transfers as quickly as possible, but the speed is dependent on multiple factors. You can learn more here: wi.se/howlongdotransferstake If you need more assistance, feel free to reach out to us via PM/DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
@ermz-jakegiron72486 күн бұрын
No options " where money sending from"
@Wise6 күн бұрын
Hey there. It seems that you're having some issues when it comes to setting up a payment using your account with us, is that correct? If so, then please note that in our video here 2 methods are explained when it comes to sending money using your account with us. 1. Sending money through our platform from an external (bank)account: wi.se/payingbybanktransfer 2. Sending funds through our platform from a balance in your account with us: wi.se/sendfrombalance Depending on where it is you're situated however, you may not have certain options available to you when it comes to sending out funds. And we'll show you which possibilities there are for you when setting up your transfer on your account with us. Furthermore, please note that it's not possible to send from certain currencies, and we elaborate on this on our page here: wi.se/currencieswesupport We hope this explains matters to a degree, but please feel free to PM or DM us on Facebook, Instagram, or X, in case anything may remain unclear, or if we may have missed something, of course. We'd be more than happy to help you.
@johnmarinos3724Ай бұрын
Hi I have a question...my sister lives in the Philippines and wants to send money to me which I live in Greece...can she use wise to send php to euros? Thank you
@WiseАй бұрын
Hi, John. Currently, it's not possible to send money from PHP currency which you can find more info about this here: wi.se/guidetophp Alternatively, if your sister needs to send money from the Philippines (to Greece for example), she'll need to pay using global currencies (if her local bank supports this) via SWIFT: wi.se/swiftpayments In the meantime, you can include this in our wishlist here: wi.se/wishlist so we can let you know when this feature is coming your way. And should there be any changes with this route, we'll definitely keep our customers in the loop. We hope this clarifies, and if you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
@johnmarinos3724Ай бұрын
@@Wise so is there any way or solution for her to send php to euros. How will she be able to send me money. Thank you
@WiseАй бұрын
As mentioned above, if it's through Wise, she can't send using PHP currency as it's not yet supported. She can instead reach out to her bank, and ask if they support SWIFT transfers, or if there are other alternatives that they can offer.
@gethealthywithsabrina519022 күн бұрын
I’m using a credit card to pay. Does that cause a payment delay?
@Wise22 күн бұрын
Hey there. When selecting to use a debit or credit card as a method of payment for your transfer, then this won't necessarily cause a delay when sending money. With that said, a payment via debit or credit card, much like a payment that's set up using a different method, may still have to undergo security checks which could then end up delaying the transfer in the end. To learn more about payments by card, please have a look at our page here: wi.se/payingbycard We hope this explains matters to an extent, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions or concerns.
@MikeBrown-dk7or3 ай бұрын
A question: What is the max amount of Brazilian reais that can be converted into dollars and sent to a US dollar account in UK?
@Wise3 ай бұрын
Our limits depend on what currency you'll be sending to/from. You can head here for the limits on BRL: wi.se/guidetobrl and USD: wi.se/guidetousdtransfers Here are other useful pages: Limits on receiving: wi.se/borderlesslimits Limits on sending: wi.se/sending_limits Hope this helps. Due to the platform specifics, you can't send a DM on KZfaq, but you can reach out to us via Instagram, Facebook, or X and let us know your membership number if anything remains unclear. You can also call/email us here: wi.se/contactus
@thuongtran39102 ай бұрын
I'm based in Vietnam and I can't find a place to add my bank account and send a payment link to the client. I can't create USD account to receive USD from clients as well. Any suggestion please?
@Wise2 ай бұрын
Hey there. We'd like to help you out with this. You can follow the steps to add your bank account to your Wise account to pay for a transfer. See more here: wi.se/add-delete-connected-bank-accounts Regarding your account details, we'd like to take a closer look at this for you. Due to the platform specifics, you can't send a DM on KZfaq, but you can reach out to us via Instagram, Facebook, or X and let us know your membership number. We'll be happy to assist you over there.
@ranarias247416 күн бұрын
not sending authentication text message from PH for creation of account
@Wise16 күн бұрын
Hello there, Ran. If you’re not receiving the SMS, check that: 1. Your device can receive texts. 2. You’re checking the right phone number. It should be the one registered to your Wise account. 3. You have phone signal. If it’s still not working: 1. Turn mobile/cellular data off and on. 2. Turn your phone off and on. 3. Try a local carrier, if you’re on international roaming. 4. Choose the voice call option. Read more here: wi.se/2fanotworking. If you need more help, please contact us: wi.se/contactus Thanks!
@Miniprinter-bj7rx3 ай бұрын
Hi its my first time to receive money in my wise account and i transfer it to my local bank account, how long usually will it reflect or receive in my local account? Im from Philippines
@Wise3 ай бұрын
Hey there 👋 Transfer times depend on a few things like the countries you're sending from and to, how you pay, and how long routine checks take. You can read more about it here: wi.se/howlongdotransferstake If you've sent out a transfer, then please note it usually takes 1-2 working days to arrive in your external bank account. See more here: wi.se/guidetophp If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
@user-bz2bn9gu7n3 ай бұрын
I tried a few times to pay off my foreign credit card bank account based in Malaysia but failed. I am based in Singapore. Any advice? I populated the same details using other Fintech company and it works but not Wise. Any reason?
@Wise3 ай бұрын
Hey there. Sorry to hear that you're having issues paying with your card. We list some common reasons here: wi.se/unsuccessfulcardpayments We'd be happy to take a closer look 🔎 So, please contact us at wi.se/contactus or send us a DM on X, Facebook or Instagram. We'll be here for you.
@1julieolsen3 ай бұрын
Hello, Can I purchase an item say $50,000 or $100,000 in Australia and send that large amount from my digital card to the bank where I am buying the item from in Australia ?
@Wise3 ай бұрын
Hey, Julie. Just to reminder, here we have two different transactions. You can transfer money in AUD to purchase an item. Here you can find more info: wi.se/guidetoaud You can also use your Wise Card for international purchases on websites: wi.se/debitcardfaq If you have more questions, feel free to send us a PM on our verified social media channels, X (Twitter), Instagram and Facebook.
@bellealvarado7389Ай бұрын
Can I transfer Philippines peso to Czech Repunlic koruna thru my debit card..?
@WiseАй бұрын
Hey, Elle! At the moment, we don't support transfers from PHP, but you can use any other currency we support and transfer it to the Czech Republic. See what currencies we support as a source one here: wi.se/currencieswesupport If you have Wise balances, you can send EUR to CZK from your balance locally, but if you're not eligible to have balances, you can send this currency via SWIFT: wi.se/swiftpayments We hope it helps, but feel free to let us know if you have any other questions in the meantime 🙂
@masoodahmadkhan840522 күн бұрын
Can we add balance to our wise account with pakistan rupees? If yes then can we use the same balance in our wise account in pakistani rupees to be converted to dollar through wise exchange rate and send it other for purpose?
@Wise22 күн бұрын
Hi, Masood 👋 Currently you can't add money to your account in PKR. Please check which currencies are allowed here: wi.se/balancecurrencies And regarding conversion, make sure to check this page for more info: wi.se/moneyconversion If you need more assistance, feel free to reach out to us via PM/DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
@masoodahmadkhan840521 күн бұрын
@@Wise how to add money to our wise account from pakistan?
@Wise21 күн бұрын
Hey again. New users situated in Pakistan won't be able to add funds to their account with us, as they aren't able to open a balance in their account with us. To see who can currently open a balance, please check out our page here: wi.se/balanceavailability With that said, we'd like to point out the fact that it's always our aim to introduce and reintroduce our platform's services to new and current countries and regions around the world. Customers based in Pakistan who already had an account with us would be able to add funds to their balances by using the info and steps provided on our page here: wi.se/addmoneytoyourbalances We hope this explains matters to a degree, but please feel free to PM, or DM us on Facebook, Instagram, or X.
@nadiabaumann47453 ай бұрын
Thanks ))
@user-dt5lf6nh6m3 ай бұрын
hello how do i know if the money transfered already or on going process the transaction? be theres no notification
@Wise3 ай бұрын
Hi, Raymart! You should be able to see the status of your payment from the app/web from under your active transfer, and we always update you via email as well. More details here: wi.se/checktransferstatus 🙂
@spro957Ай бұрын
How do I do a wire transfer on the app from UK to Luxembourg? Can I do this on the app?
@WiseАй бұрын
Hey there, thanks for reaching out. Setting up a transfer with us is super quick and easy. Follow these steps below: -Go to the "Send" section of your account -Choose where you want to send the money from. In your case, this sounds like it would be from your external UK bank account. -Enter how much you'd like to send. For example, you can set up the transfer to pay in with 100 GBP from your UK bank account, and send the equivalent in EUR to your external Luxembourg account. -Choose who you're sending the money to. For you, you'd want to add your external Luxembourg bank account as the recipient for this transfer. -Review all the details and make sure the currency, amount, etc is correct. -Choose how to pay, this would be when you'd input your external UK bank account. This can walk you through that here: wi.se/payingbybanktransfer, or you can also pay by card: wi.se/payingbycard Once you've completed all of these steps, you'll be all good to go! We'll keep you updated on the status of your transfer via email so you know when to expect it to be complete. We hope this helps, but if you need additional help, please feel free to send us a DM on Facebook, Instagram, or X. We'll be happy to take a closer look for you.
@YuanSena17 күн бұрын
How to use this wise to transfer money from Singapore to Philippine gcash ?
@Wise17 күн бұрын
Hello there, Yuan. We explain right here, on how you can send money with Wise: wi.se/howtosendmoney More info on SGP transfers, here: wi.se/guidetosgd More details on PHP transfers, right here: wi.se/guidetophp 💚
@YuanSena16 күн бұрын
@@Wise He tried to send to my gcash but failed, he called wise, and he said my gcash is enabled, he said I need to activate it for international transfer, ? how?
@YuanSena16 күн бұрын
@@Wise ang aking gcash ay fully verified Naman . Paano kaya I activate to international?
@YuanSena16 күн бұрын
@@Wise @Wise my gcash is fully verified Naman . How can I activate to international? Or maybe the wise app is the problem
@lenyluzares658213 күн бұрын
my wise is no option for apple pay
@Wise13 күн бұрын
Hello, Leny. If your card was issued in Australia, Brazil, Canada, an EEA country where it’s supported, Malaysia, New Zealand, Singapore, the US or the UK, you can add your card to Apple Pay. However, if you live in a non-supported region at the moment, you won't be able to use Apple Pay. We'll definitely update this page in case anything changes: wi.se/linkingcardtoapplepay If you need more help, please contact us:wi.se/contactus Thank you 💚
@Igwelouis953 ай бұрын
Thank you for the guide. Please my question is, is there a possibility to add another type of country currency like Brazil for example to my Wise account if I want to receive money or does the Brazil currency convert to dollars as it is being sent to me. Thanks in advance
@Wise3 ай бұрын
Hey, Louis! You'll be able to have a BRL balance to hold money on Wise (if located in Brazil), but at the moment we don't offer account details for it. This means that if you're expecting payments from non-Wise senders, it would have to match the currency of one of the other available balance details: wi.se/howtoreceivemoney If the sender is a Wise users then they can easily set up a transfer where they pay in BRL, but it's delivered in a different currency to your balances 🙂 We even have a few different ways to do this where you won't even need to share account numbers: wi.se/receivemoneywithoutdetails
@Igwelouis953 ай бұрын
@@Wise thanks, I appreciate
@caloy052 ай бұрын
why my payments is always Paused?? im using debit card payment
@Wise2 ай бұрын
Hi. Please reach out to us for further assistance at wi.se/contactus. 💚
@janeflores19414 күн бұрын
How many days to get verified the account?
@Wise4 күн бұрын
Hi Jane. We aim to verify your account within a few days, but note that the timeframe also depends on whether you've submitted the relevant documents. When you create an account, we'll ask for a proof of ID and address as part of the verification process: wi.se/verifyyourid and wi.se/verifyyouraddress You can upload your ID here: wi.se/uploadyourid and address here: wi.se/documentupload 🙂
@estherdxb3 ай бұрын
I have a Malaysian Wise account. For travel purposes, how would you suggest I add foreign currencies eg Euro, A$ into my account? Can my son send money into my Malaysian account?
@Wise3 ай бұрын
Hey there 👋 MYR account details are only available for personal customers who are resident in Malaysia; so if you're, you can receive MYR into your account. More here: wi.se/myrbalance You can top up your balance with EUR or USD and convert the money between your balances yourself: wi.se/moneyconversion You can also let us do the conversion for you with the lowest conversion fee: wi.se/smartcurrencyconversion
@junioraffokpon24083 ай бұрын
Why can't i set up a wise business account with my offshore LTD Company ?
@Wise3 ай бұрын
Hey there. That might be related to where your business is registered. You can check all the product features available for your region from this link: wi.se/business-feature. Just scroll down to "Product features“, and choose the country where your business is registered. You can also read more about the business account here: wi.se/allowedbusinesses. For any questions, please feel free to contact our business support here: wi.se/contactus We'll be happy to help.
@ThalassolukosАй бұрын
Hello UK self employed here, with GB and Euro Wise accounts that work really great! Can I receive payment from a client in my Euros Wise account and then convert into GBP AND transfer to my UK bank account? I'm worried in case my money have to stay into my Wise balance. Is it possible to convert first and transfer then in my own bank account outside of Wise? Thank you!
@WiseАй бұрын
Hi, there! Happy to hear you've been enjoying our services so far 💚 You can absolutely convert any currencies you receive in your Wise account into GBP and then transfer it to your external UK bank account! Here's how you can convert money between your Wise balances: wi.se/moneyconversion and here how to send money from a balance to an external account: wi.se/sendfrombalance Hope this helps!
@patiencekkАй бұрын
@@Wise Is there any fee when I transfer the GBP Wise balance to UK bank?
@WiseАй бұрын
Hey there, Patience. The fee you pay for your transfer will depend on a how much money you're sending. When you go to set up your transfer, you'll be able to see exactly how much you'll pay when sending money from your GBP balance to your external UK bank account 😊 If you need more help with this, feel free to send us a DM on Facebook, Instagram, or X. We'll be happy to get back to you there.
@IshanMadhushanka-uh2mb3 ай бұрын
I send money with my brightwell debit card to sri lanka saving bank account. So now charges is very high. can i select wire transfer or swift transfer for my transaction.
@Wise3 ай бұрын
Hey Ishan. It's best to select the payment method that you'll be using to send out the transfer. If you're going to send this transfer and pay via wire, then you can select wire transfer. We also only suggest paying for your transfer via SWIFT if it's being sent that way. See more on paying for a transfer here: wi.se/payingforatransfer You can also see more on SWIFT here: wi.se/swiftpayments If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
@IshanMadhushanka-uh2mb3 ай бұрын
@@Wise what is the difference in the debt card and wire transfer/ swift transfer
@Wise3 ай бұрын
👉 Debit card payments are usually faster and efficient than other payment methods, but the fee is more, too. Check here: wi.se/card-payment 👉 Wire payments to Wise work the same way you’d wire money to anyone else - quite simple. We’ll show you our account details, and you can set up your wire to us. Learn more about using wire transfers: wi.se/wire-transfer-info 👉 SWIFT can be used when you send USD to countries outside the US, GBP to countries outside the UK, more than 1 million JPY to any country, or EUR to banks that are not part of SEPA and countries outside of SEPA. Keep in mind, SWIFT payment method can be more expensive than others because there are multiple intermediary banks involved, and each bank can charge their own fee. More about SWIFT here: wi.se/swiftpayments If anything remains unclear, feel free to DM us on Facebook, Instagram, or X. Alternatively, you can email/call us using this link: wi.se/contactus
@mohsahal2303 ай бұрын
Hey Wise, Why Indonesian Citizen can't send/receive money anymore? Please bring back that features 🙏
@Wise3 ай бұрын
Hi there. From 23 May 2024, customers in Indonesia won’t be able to receive or add money to their balance and local account details in their Wise account. You can still send money from Indonesia, see more here: wi.se/howtosendmoney If anything changes in the future, we'll keep you posted with more info. If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
@mohsahal2303 ай бұрын
@@Wise yes I know, but my question is Why is that happening?
@Wise3 ай бұрын
This change happened due to local regulations, because of this we're unable to offer balances and account details to customers in Indonesia. You can still use Wise to send money around the world. Also, if someone using Wise sends you money, you can set your external bank account as a primary account, this way the money will go straight to your external bank account. More info about this here: wi.se/markprimaryaccount
@venalynnmijares139Ай бұрын
Hi How to transfer PHP to GBP please?
@WiseАй бұрын
Hi Venalynn. At this time, you can't send money from PHP to GBP; however if you want to send money to the UK, you can still send EUR or USD via Swift. Learn more here: wi.se/swiftpayments Feel free to DM us on Instagram, X, or Facebook if you have any questions 💚
@rgb68342 ай бұрын
I have 90 gbp in interest on my card how do i transfer it into my gbp account.
@Wise2 ай бұрын
Hi there! We currently don't have interest on the Wise card but if you currently have Wise Interest, you can switch it back to a regular balance: wi.se/howtostocks Also, if you'd like to add money to your balance from an external account, check out this link here for more info: wi.se/addmoneytoyourbalances Feel free to contact us here: wi.se/contactus if you have more questions 💚
@Lostfromthelight3 ай бұрын
i want to buy an item from japan and that website only accept japanese Yen. Should i add money to my account in Euro or directly in Yen? My bank is in italy (EU)
@Wise3 ай бұрын
Hi there 👋 If you're referring to using our cards to make a purchase online, you can add the currency you're spending into your balance. Since you're spending JPY, we suggest adding JPY to your JPY balance. However, not to worry if you don't have enough of the currency you're spending in, our Smart Conversion Technology'll convert it from the available balance with the lowest conversion fee for you. Read more here: wi.se/smartconversiontech
@dianneerikacortez82392 ай бұрын
Why am I not receiving any verification code? I have been trying to create account.
@Wise2 ай бұрын
Hi. Please reach out to us for further assistance at wi.se/contactus. 💚
@sumitgurjar69432 ай бұрын
Can I receive money in India from my friend who lives in Vietnam? is sending money via debit or credit card available in Vietnam?
@Wise2 ай бұрын
Hi there, Sumit. At the moment, isn't possible to send money from VND. So this transaction wouldn't be possible. However, they can still send money using SWIFT: wi.se/swiftpayments We explain more, here: wi.se/howtosendmoney 💚
@zaejaymukbang2 ай бұрын
I send money to my flag it's says sent but Hindi ki parin na received sa GCash ko can u help me
@Wise2 ай бұрын
Hello there. It looks like you've commented in English and another language. We only offer support in English, and Portuguese. So, instead, you can email us in your preferred language here: wi.se/contactus However, it looks like you're referring to a transfer that hasn't been sent out yet. If that's so, note that our transfer speed's dependent on factors like payment method, currencies involved, conversion (up to 2 working days), weekends/holidays. Rest assured, we'll aim to send out your money at the soonest possible. Read more here: wi.se/howlongdotransferstake
@adhamanugrahmuhajir64083 ай бұрын
Indonesia can no longer receive money using wise?
@Wise3 ай бұрын
That's right, Adham and this is due to local regulations. We understand that it's not an ideal situation and if anything changes, we'd be sure to let you know. Appreciate your understanding in this matter 🙂
@Piyush-vl9on3 ай бұрын
How do I receive money from US clients as a freelancer based in India?
@Wise3 ай бұрын
Hey there. We're glad to see you're interested in using our platform in order to receive payments from abroad while situated in India. With that said, please bear in mind that you won't be able to receive business related payments directly to your personal account with us, as our balances feature is not yet available for our personal customers in India. Besides that, it would also go against how we're set up and regulated as an online financial institution: wi.se/balanceavailability If you, however, have a business account, then you will be able to receive funds from abroad directly into your account with us, using the account details feature. To learn more about this, and receiving payments for Indian businesses via our platform in general, please have a look at our page here: wi.se/indianbusiness We hope this helps, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions or concerns. We're here to assist you, after all.
@talktimewitheddiej2 ай бұрын
How much does Wise FDIC cover?
@Wise2 ай бұрын
Hi there 👋 Check out this link for more information about Wise/FDIC relationship and how we protect our US customers funds: wi.se/wise-us-cst Feel free to DM us on Instagram, X, or Facebook if you have more questions! Thanks.
@talktimewitheddiej2 ай бұрын
@@Wise thx
@AiyeshaMarie2 ай бұрын
Is possible to send money from Philippines to other country?
@Wise2 ай бұрын
Hey Aiyesha! Yes, if you're in the Philippines, you can use Wise to send money abroad. We don't support sending directly from PHP, so you can open balances in your account, then add money to your balances and then send the money directly from your balance, more info here: wi.se/sendfrombalance You can DM us to any of our social media channels Facebook, Instagram or Twitter (X) in case you have any questions, we'll be happy to help.
@gamingwithumer67253 ай бұрын
In which month wise is available in Pakistan for opening balances
@Wise3 ай бұрын
Hi there 👋 It's true, we are unable to offer balances for new customers in Pakistan. We can't give an exact estimate on when this feature will be re-opened, however we’re working on it - This is so we can improve our services and to provide a better overall experience to all our customers. We understand that this isn't an ideal situation and hope to have better news in the future.
@Dazzman1702 ай бұрын
Can I transfer from my UK bank account to my account in China?
@Wise2 ай бұрын
Hi, Darren! Yes, you should be able to transfer money from your UK bank to an account in China. You can check how to send money using Wise here: wi.se/howtosendmoney You can read more about GBP and CNY transfers here: wi.se/guidetogbp and here: wi.se/guidetocny
@Dazzman1702 ай бұрын
@@Wise Thanks
@Wise2 ай бұрын
You're welcome, Darren!
@sameenahbegum198416 күн бұрын
How do I withdraw money in India using my sgd account
@sameenahbegum198416 күн бұрын
I have a sgd wise account
@Wise16 күн бұрын
Hi, Sameenah. If you're referring to sending money from your SGD balance to INR in India. Here's how you can send money from balances: wi.se/sendfrombalance, and more info on INR transfers: wi.se/guidetoinr. However, if you're referring to withdrawing cash from an ATM in India using our card. In eligible regions that's possible too, read more here: wi.se/whereyoucanuseyourcard.
@evangelosangeli2 ай бұрын
Send money to Cambodia from Australia from my account to Cambodia or do I have to set up another account of wise in Cambodia
@Wise2 ай бұрын
Hi there! In general, you don't need to open a Wise account in countries you're sending money to. Here's a guide on how to send money: wi.se/howtosendmoney Just note that we don't support KHR transfers at the moment: wi.se/currencieswesupport You can still send USD or EUR to your bank account in Cambodia via SWIFT, if your bank supports international transfers: wi.se/swiftpayments We'd be happy to guide you through the process if you can contact us at wi.se/contactus or send us a DM on X, Facebook or Instagram.
@SR-fs2zd2 ай бұрын
Why i can not receive cod to coferm for set up
@Wise2 ай бұрын
Hey there. From your message here, it seems like you may be trying to set up an account with us, but that you aren't receiving the security code to your phone is that correct? If so, then please give these troubleshooting steps a try: 1. Your device can receive texts. 2. You’re checking the right phone number. 3. You have phone signal. If it’s still not working: 1. Turn mobile/cellular data off and on. 2. Turn your phone off and on. 3. Try a local carrier, if you’re on international roaming. 4. Choose the voice call option. Read more here: wi.se/2fanotworking We hope this helps, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions or concerns. We'd be more than happy to assist you, naturally.
@lisao11863 ай бұрын
Can you transfer from wIse account to zelle or Venmo account t?
@Wise3 ай бұрын
Hi Lisa. We currently can't send to third-party send money apps such as Venmo and Zelle. If in future anything changes, we'd be sure to put out an update.
@lunarbash082 ай бұрын
Why isn't there a calculator online for fees
@Wise2 ай бұрын
Hello there. We have a simulator here: wi.se/ourfees You can also check out our article about fees on sending money here: wi.se/understandingfeesandrates Feel free to reach out via our socials (Facebook, Instagram or (X) Twitter) or via email/phone here: wi.se/contactus
@memtv3643 ай бұрын
When are you guys accepting OneID or bank id verification in the uk
@Wise3 ай бұрын
Hey, there 👋 Verification is a very important step for us, and because of that we’re very diligent with this process. At the moment, you can find what documents you can send us here: wi.se/verifyyourid Due to platform limitations here, we’re not able to contact you via DM. If you have any other social media accounts like Facebook, X or Instagram, reach out to us there, and we’ll gladly follow up. Or if you prefer, you can also contact us via email/phone here: wi.se/contactus Thanks.
@venalynnmijares139Ай бұрын
Hi can you help me how to transfer from philippines to UK?
@WiseАй бұрын
Hey, there. You can send money to the UK from the Philippines, but note that you'll need to pay for the transfer in GBP/USD/EUR because we don't support paying in PHP at the moment. This will be done via SWIFT: wi.se/swiftpayments You can check out our guide on how to send money at wi.se/howtosendmoney
@ashfakqkhan47642 ай бұрын
Can my clients send me money with sign up because he is from USA and he is not able to create the account.
@Wise2 ай бұрын
Hey Ashfak! If have a business account with us and have got account details, then they can send directly to them, for example using USD. But they can also send you money via Wise, by signing up as all our features are also available in the United States. Feel free to get in touch with our business team if you got any other questions, they'll gladly help out: wi.se/contactus
@Abrar_sadap2 ай бұрын
i want oto pay application fee in a univercity by this app am i get any recipt or document as a prove of pament for submiting in univercity
@Wise2 ай бұрын
Hey there, thanks for reaching out. Any time you set up a transfer to send money through Wise, you'll get a transfer receipt showing all of the details of the transfer, which you can easily download by following the steps here: wi.se/getpdfreceipt We hope this helps, but if you have any other questions, please don't hesitate to reach back out. We're here for you and wishing you good luck with your application 💚
@noedq76642 ай бұрын
I liked but is very very complicated I have been since last night I can’t get it tooooooooooo bad
@Wise2 ай бұрын
Hey there. Could you let us know which part of the process you find complicated? We'd like to make sending money as simple as possible, and we'd love to get your feedback on this. Feel free to also reach out to us on Instagram, X, or Facebook and PM us. And this is our contact link: wi.se/contactus
@doggiedoggo12922 ай бұрын
can i still receive money from us to ph currency in my new account?
@Wise2 ай бұрын
Hey there! If you're eligible to have balances and account details, you should be able to receive money from the US. More info about receiving money to your Wise account here 👉 wi.se/howtoreceivemoney If you have more questions, you're more than welcome to reach out to our DMs via Instagram, X, or Facebook. We'll gladly assist you over there.
@peteiovene91773 ай бұрын
Can i still send money from my American bank account to Indonesia
@Wise3 ай бұрын
Hey there, Pete. Great question! Yes, you can definitely send money from the US to Indonesia with us. You can pay in using USD from your external account and have your recipient receive IDR to their local Indonesia bank account. See more here: wi.se/idrtransfers If you have other questions, please feel free to reach us via DM on Facebook, Instagram, or X. We're happy to help 😊
@aishatmercy99702 ай бұрын
But i can't receive money from Egypt, why?
@Wise2 ай бұрын
Hi Aishat. At the moment, you won't be able to receive Egyptian pound (EGP) directly into your Wise account, as it's not an available balance with account details: wi.se/proofofaccountdetails Though it's not available to send money from EGP, you can still send money from Egypt via SWIFT:wi.se/swiftpayments: More info on EGP transfers here: wi.se/guidetoegp We're always working to expand our service and add more options to send money. Feel free to contact us here: wi.se/directcontactus or DM us on Facebook, X, or Instagram if you need further assistance.
@aishatmercy99702 ай бұрын
@@Wise i really appreciate, thank you so much Wise 🙏
@anashmoud34003 ай бұрын
The card not working now for usa company Are there any solutions?
@Wise3 ай бұрын
Hi, Anas! Please be advised that we've temporarily stopped issuing cards to businesses based in the US. If you try to get a card for your US business, we'll record your request and notify you once they're available again. However, if you already have Wise Business cards, we've emailed you about what's changing - please check your emails, in case you haven't yet. If you need more assistance, feel free to reach out to our other social media channels like Instagram, X, or Facebook. We'll be glad to assist you over there 🙂
@anashmoud34003 ай бұрын
@@Wise Can I get a card for me because I have an account linked with the company account
@Wise3 ай бұрын
If you mean a card for your personal account, then it depends on the region where you're residing. You can find in what countries this feature is supported here 👉 wi.se/cardavailability If your country is in the list, you can go ahead and order our card. We also share how to do it here 👉 wi.se/getthedebitcard
@camilledelgado96162 ай бұрын
Is it okay to use my local sim in philippines to register on wise account. Im currently working as a seafarer on passenger ship australia based. I want to send money back home easily so please help me to register
@Wise2 ай бұрын
Hey, Camille! When registering for a Wise account, you should use the address where you permanently reside. We also might ask you to provide supportive documents that verify your address. We talk more about it here: wi.se/verifyyouraddress Once your account is ready, you can go ahead and check a guide on how to send money with us: wi.se/howtosendmoney If you need more help on this, please reach out to us via DM on Instagram, X, or Facebook, so we can help you better 🙂
@camilledelgado96162 ай бұрын
@@Wise how about im residing inside the ship because im working there for 5 months what address do i need to put. i live in philippines but im working on a ship australia based
@Wise2 ай бұрын
Since you're currently based in Australia, we'd suggest that you enter the address there. In the event that we ask you to verify your address in Australia, you can provide us with the following: 1. Letter of employment that provides details on the living arrangement and includes an address (such as a port of call or mail acceptance facility that many cruise ships have) 2. Your most recent Payslip
@jijaji21983 ай бұрын
Its working in serbia to other countries?
@Wise3 ай бұрын
Hey there. It's possible for you to open an account in Serbia. But please note some of our features there are limited, for example you won't be able to open balances in order to receive money into your account. Also, it's not possible to send from RSD at the moment, but you can send money with us via SWIFT. More info here: wi.se/swiftpayments Due to the platform specifics, you can't send a DM on KZfaq, but you can reach out to us via Instagram, Facebook, or X and let us know your membership number if you still have questions. You can also call/email us here: wi.se/contactus
@abubakarsiddique-dc3xz2 ай бұрын
every time when i send money through wise tag it showed money transfered tommarow
@Wise2 ай бұрын
Hey there, thanks for reaching out. The time it takes for a transfer to be completed can vary depending on a few different things, such as the payment method used, conversion times, or when the transfer was set up. Learn more here: wi.se/whymytransferistakinglonger It's our goal to complete all transfers ASAP, so we'll do our best to keep you updated about its status via e-mail, too. We'd be happy to take a closer look into what's going on from our side if you need more help. Just send us a DM on X, Facebook, or Instagram with your membership number and the transfer number. We're here for you 😊