Hi, based on your issue, the ASUS VivoBook 15 X512FA typically comes with a built-in display and an appropriate display cable pre-installed, so you usually don't need to worry about purchasing a separate display cable. Thank you.

Hi Happy Smile, I would advise you to reference my response in your other message for the blue screen issue as the following link. kzfaq.info/get/bejne/aN10ga5lsafIYYk.html&lc=UgwF-aRKp_gChbi0r594AaABAg.9dfEG0S7jEr9dh5kHxWVb1 Please refer to the following link for how to enter the Windows Recovery Environment (WinRE). www.asus.com/support/FAQ/1044563/

Hi, based on your issue, it is suggest that you raise your issue at ROG Forum. For our gaming series products, we have created the ROG Forum specifically for gaming enthusiasts and users of ROG products. On the ROG Forum, you can ask questions related to the products, share your experiences, and interact with other users. Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses. You can follow the steps below to navigate to the correct forum section for posting your question: ROG Care> Hardware and Software support>Gaming Notebooks rog-forum.asus.com/ Thank you.

Same with me today ....what to doo

If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

Hi, according to your question, have you update graphics driver to the latest version? Whether the problem occur while using specific application? You can refer to the following link. Thank you. www.asus.com/support/FAQ/1015072/

Hi, based on your issue, verify that your display settings are properly configured for the desired refresh rate. Make sure your operating system and any related software are set to use a 144Hz refresh rate if that is the intended setting. Have you try to confirm Windows Update? Please make sure that graphics driver is up to date. Thank you.

@@asus_support I have always check update daily on Windows Update. I also set my refresh rate to 144hz. The problem is random. Yesterday and this morning, it didn't show up. But tonight, it shows another stuttering. At first I thought it was because I disable Gpu Accelerated Scheduling. I enable it once more and the problem was solved temporarily. But now, the stutter is back.

I've reset Windows yesterday but to no avail. The problem shows up again in the morning today.

@@vennt Hi, based on your issue, it is suggest that you can record a video about the screen flicker and the issue to ROG Forum. For our gaming series products, we have created the ROG Forum specifically for gaming enthusiasts and users of ROG products. On the ROG Forum, you can ask questions related to the products, share your experiences, and interact with other users. Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses. You can follow the steps below to navigate to the correct forum section for posting your question: ROG Care> Hardware and Software support>Gaming Laptop Thank you. rog-forum.asus.com/

Hi, according to your question, may I ask have you already update your graphic driver to the latest version? The latest version is Version V30.0.14.9649 You can refer to the following link. www.asus.com/laptops/for-gaming/tuf-gaming/asus-tuf-gaming-f15/helpdesk_download/?model2Name=ASUS-TUF-Gaming-F15 Also, may I ask have you make any changes or update anything then the problem occur? Could you provide your OS version? Thank you.

Regarding your question, I would suggest you go to the following forum post to get more assistance. zentalk.asus.com/t5/laptop/ct-p/Laptop Sorry for any inconvenience it may be caused.

Hi, according to what you described, please contact ASUS repair center in the country of your residence: www.asus.com/support/Service-Center-All-Countries/ Sorry for any inconvenience it may be caused.

This could be caused by a screen malfunction. We recommend sending it for repair for further inspection. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

Regarding your question, I would recommend you visit the following forum post to get more assistance. rog-forum.asus.com/t5/gaming-notebooks/bd-p/HSS_Notebooks Sorry for any inconvenience it may be caused.

Hi The Great Hacker As I replied in another of your messages, please refer to the following link to troubleshoot the laptop not powering on issue. www.asus.com/support/FAQ/1014276/

If your driver was downloaded from Intel, I would suggest removing it and installing the driver provided on our website for verification. dlcdnets.asus.com/pub/ASUS/nb/Image/Driver/Graphics/20365/Graphic_IGCC_DCH_Intel_Z_V27.20.100.8681Sub2_20365.exe?model=E210MA

Hi, may I ask have you try the steps according to the video or the FAQ at the description box? Also, could you provide your BIOS version? It is suggest that you cross-test with other monitor.

We have the same issue is yours fixed?

I just restarted it and it was fixed but idk if will appear again

There are many possibilities for the issue to occur, it could be due to an unstable power source or aging of the motherboard. If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

Hi, according to your question, have you make sure that all the driver is at the latest version? Have you follow the troubleshooting steps according to the video or the FAQ at the description box? Which steps is inoperable?

Hi Jeon majuii, Based on the situation you describe, it is recommended that you uninstall and reinstall your Display Driver.

Same laptop same problem bro

​​@@traderfurious5530 It is increasing day by day bro 😭😭

If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

Hi Aarohi Oberoi, Rebooting after updating the BIOS will take more time than normal boot time. Is the update successful now? If no, could you please provide the model name (for example, FX504GD), the BIOS version which you attempted to update, and the current situation of your laptop?

Based on your description, it may be caused by a graphics card malfunction. We suggest you try entering the BIOS to confirm if the screen can display normally. If the screen still displays abnormally in the BIOS, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

According to what you described, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

Hi, based on your issue, may I ask have you make sure that all the drivers are up to date? If the screen flickering occurs only under specific conditions, try to identify patterns such as when using specific applications or during specific tasks. If you have any external devices connected to your laptop, such as monitors or docking stations, disconnect them and check if the flickering persists. Sometimes, compatibility issues with external devices can cause screen flickering. Thank you.

Hi, according to your question, may I ask whether your battery is at 100% but once you disconnect the charger there's no display? Have you make sure that all the drivers are up to date? It is suggest that you reset your computer to default setting and confirm whether the issue still exist. You can try cross test with other monitor to confirm the issue too. Also, could you provide your product model (for example: X555LN) and OS version? Thank you.

Hi Mini Boss, May I ask if you followed the instructions in the video? Including corresponding operation teaching for Graphics driver is not installed / version out-of-date / wrong version, Memory abnormal or compatibility problem, Application.

@@asus_support yes i did all . Still it even fluctuates/ flickers in bios mode at 144hz . Is it driver issue or display issue . It works normally at 60hz

@@piratekingomen13 Could you please provide the model name (for example, FA506IH) and the BIOS version?

Regarding your question, I would recommend you visit the following forum post to get more assistance. zentalk.asus.com/t5/laptop/ct-p/Laptop Thank you.

Hi River, Could you please provide the model name (for example, FA506IH), the BIOS version, and details of the situation? May I ask if the full-screen mode is on when operating a software or application? If so, it is recommended that you check if you accidentally pressed F11 or other hot keys to enable full screen mode.

Hi, may I ask if your question is related to a laptop? If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers. For our laptop series products, we have created the forum specifically for users of laptop products. On the forum, you can ask questions related to the products, share your experiences, and interact with other users. Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses. zentalk.asus.com/t5/laptop/ct-p/Laptop Thank you.

Hi, Gabinda Nath. Based on the situation you describe, it might be a software or hardware compatibility issue, an outdated or incompatible driver version, or other issue. Please refer to the link below for troubleshooting display problems. www.asus.com/support/FAQ/1015072/

Thank you for your interest in our products! We are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers. For our gaming series products, we have created the ROG Forum specifically for gaming enthusiasts and users of ROG products. On the ROG Forum, you can ask questions related to the products, share your experiences, and interact with other users. Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses. For your question, we recommend posting it here to seek answers. rog-forum.asus.com/t5/gaming-notebooks/bd-p/HSS_Notebooks Thank you.

Have you tried any troubleshooting to resolve the problem? If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

Hi, according to your question, have you use the same driver as the one on the ASUS support site? You can refer to "Graphics driver is not installed / version out-of-dated / wrong version" in the following link. www.asus.com/support/faq/1015072/ Also, could you provide the OS version? Thank you.

@@asus_support yes it same driver but still problem like that

@@asus_support windows 11 64x

@@khamalnalendra6402 Hi, may I ask so have you uninstall and reinstall the driver? Is the problem still exist? Whether the driver is Version V30.0.13044.14002?

@@asus_support yes, still exist, 3 time u ordered mainboard and it still problem, driver i download from official still same, try to change lcd panel still same

any more news on this

Hi, may I ask did you uninstall and reinstall the driver? Have you try the steps according to the video or the FAQ at the description box? Please provide your product model, BIOS version and the details of the problem. Thank you.

Hi Surya Prasath, Could you please provide the model name (for example, FA506IH), BIOS version, and details of the situation? Based on the situation you describe, please consult the retailer first because you just bought it.

Hi, may I ask what do you mean by "second part of the video"? Do you mean when you flip the screen of your laptop, there's something abnormal showing up? It may probably be a hardware issue or cable issue. It is suggest that you go to nearst repair center for further inspection. Thank you.

@jamestawe2143 Hello, I am facing the same problem in my Strix g15. Is your problem solved? Kindly reply.

Hello, Pratik Singh. I am sorry for not being familiar with Hindi, so I used Google translate to understand. However, I'm still uncertain about the problem you're having. Could you please provide the model name (for example, FA506IH), the BIOS version, and details of the situation? May I ask if you are using Armory Crate to set up turbo mode? Please refer to the link below for an introduction to the functions of Armory Crate. Thank you. www.asus.com/support/FAQ/1043747/

Hi Ionut Puiu, Based on the situation you describe, it is recommeded that you follow the Solution #2 as the link below to solve the issue. www.asus.com/support/FAQ/1014276/#A2

Hi, may I ask can you enter BIOS configuration? Dou you mean when you flip the screen of your laptop, there's anything abnormal showing up (such as broken / blurred / sparkling image etc.)? Have you follow the steps according to the video or the FAQ at the description box? Whether you update your graphic driver? Could you provide your BIOS version? Thank you.

@@asus_support Yes it happens on Bios menu also. Bios version is 316.

@@bitumonidas Hi, according to your question, could you provide the full product model (for example: G513QR) Have you follow the steps according to the video or the FAQ at the description box?

@@asus_support Product model G513IC. Yes I have followed the steps. I have also updated the graphic driver from Asus website.

@@bitumonidas Hi, according to your problem, if you've try all the steps according to the video or FAQ at the description box but the problem still exist. It is suggest that you go tho nearst repair center for further inspection. Thank you. www.asus.com/support/service-center-location

Hi, may I ask what do you mean by "at a glance no longer show" Is there any broken / blurred / sparkling image problem on your PC? Have you follow the steps according to the video or the FAQ at the description box? Could you provide your OS version? Thank you.

@@asus_support my operating system is windows 10 pro, and the notebook has not suffered any physical damage, it just doesn't turn on the rear led anymore after the bios updat

@@blackrockshooter6660 Hi, according to your question, do you mean your power indicator light isn't on? Whether you can charge normally?

@@asus_support yes i can normally use the notebook charging it normally, but after the bios update the back light does not turn on anymore

@@blackrockshooter6660 Hi, according to your problem, it is suggest that you restore your BIOS setting. And then confirm whether the problem still exist. You can refer to the following link. Thank you. www.asus.com/support/FAQ/1044842

It's a VivoBook

According to what you described, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

Hi, according to your question, may I ask have you encounter directly into BIOS issue? If so, you can refer to the following link. www.asus.com/support/FAQ/1042868 Also, have you make sure that all the driver is at the latest version? Thank you.

I'm very sorry, I'm not familiar with your language. I can't understand your question after the translation. Please leave a comment in English so that I can confirm your question?

Hi, according to your question, you can visit ASUS Store according to your country. Thank you.

Hi, Sonphia. I am sorry for not being familiar with Spanish, so I used Google translate to understand. Based on the situation you describe, it is recommended that you visit the ASUS Repair Center to have your device checked. Please refer to the following link for further assistance. www.asus.com/support/CallUs

Hi Yeshita Dutta, We apologize for any inconvenience this may cause. Please refer to the following link for the black screen issue. www.asus.com/support/FAQ/1014276/ Please refer to the following link for further assistance. www.asus.com/support/service-center-location

Kya problem hai?

Bro i also have the same laptop and when screen goes black it shows grey and blue spots all over the screen. Did you find any solution??

@@its_chifuyu i changed my laptop screen it costs about 5.3k (inr) they said that the screen was damaged... But there is even i dont allow to make any scratch on my laptop idk what happened to the screen..!

@@its_chifuyu Hi, according to your question, it is suggest that you update graphics driver and execute Windows update. Please refer to the following support link to confirm the latest version of driver. www.asus.com/laptops/for-home/vivobook/vivobook-15-x512/helpdesk_knowledge/ Also, could you provide your product model and OS version? Thank you.

Hi, after changing the new screen is your problem solved?

@@malluspectron2.0 from where did you repair laptop, my asus support personnel is asking 10.5k

Hi, according to your problem, could you provide your SN/RMA number, contact information and the problem you encounter to the following link? Thank you. www.asus.com/support/Product/ContactUs/Services/questionform/?lang=zh-

Hi, according to your question, may I ask could you provide your product model? (for example: X571LH) Have you check whether there's update from our official support site? Also, have you encounter display problem? Have you try the troubleshooting steps according to the video or the FAQ at the description box?

Hi Noman, May I ask if you followed the instructions in the video? Could you please provide the model name (for example, FA506IH), BIOS version, and details of the situation? Please check if the graphics driver is not installed, version out-of-date, wrong version, memory abnormality, compatibility problem, and so on. Please refer to the following link to troubleshoot the display issue as well. www.asus.com/support/FAQ/1015072

@@asus_support now everything is okay

Hi Rajib Sutradhar, Could you please provide the model name (for example, FA506IH), the BIOS version, and details of the situation? After you sent it for repair, how long did it take for this to happen again?

@@asus_support model name: asus tuf f15 506HEB. Bios 311 version. I repaired it from service centre. But after one month, same problem arise. Currently i am running laptop with 60hz refresh rate. It causes problem 144hz problem. Screen got hang, multicolor line appear in screen. It also show in boot screen as well as bios mode.

@@rajibsutradhar2769 We are sorry to hear about your device. Please send the serial number and RMA number. Meanwhile, please provide the video at the time of the issue's occurrence.

@@asus_support could you please provide the solution to this case as i am encountering the same problem on my m16 gu603hm

Hi,@@santiv3676. Could you provide the BIOS version and details of the situation?

Hi Dimitar Ivanov, Could you please provide the model name (for example, FA506IH), the BIOS version, and details of the situation? After pressing the power button and there is no response on the screen, the power light will be on or off? If it is off, please refer to Solution #1, and if it is on, please refer to Solution #2 at the following link. www.asus.com/support/FAQ/1014276/

Hi, may I ask after you restart it, is the line still exist? It is suggest that you update your graphics driver. Please refer to the following link. www.asus.com/support/FAQ/1015072/

Lol we have same problem although it's rare for me but to experience it 1 - 2x in day is so annoying come on Asus why sell a defective item this is clearly a scam.🤣🤣🤣🤣🤣

@@kendoman5882 Hi, msy I ask did the problem solved? After you restart, is the line still exist on the screen? Have you update the graphics drivers? Did you try the troubleshooting steps according to the video or the FAQ at the description box? Could you provide your product model and OS version? Thank you.

@@asus_support Nope it's ok after restarting but my problem is when those things appeared it hangs I can't do anything about it it's rare but it's annoying I need to force shutdown the system I don't want to do that Everytime my laptop hangs.☹️☹️☹️

@@asus_support See the video I just uploaded on my channel January 13,2023.

If you have followed the above steps but the problem persists, I would suggest you bring back your laptop to our service center for further confirmation. The following is the contact information: www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.

@@asus_support I gave it back to the service centre. But this is not an appropriate solution. Just think about it from the customer's end, lots of customers have faced this problem on several models from the purchase date to 2 or 3 years. This is not an absurd case. I used 3 laptops, my very fast laptop was a Sony Vaio, 2nd one was also a Sony Vaio laptop. There was no problem at all with my Sony Vaio laptop except for upgrading and changing the battery after 4/5 years. I have read everyone's comments visited accounts and tried to find them on other social media. Maximum is a genuine commenter. Now I am using the Asus B3 Flip, here I found there are many of them use different models. The actual problem is display. I bought a laptop with my hardest income. I don’t want to face this type of problem very soon. And the problem is not only mine, many of them face the problem. You will lose the market very soon if you don’t value your customers. Mark my words.

Hi Matt O'Hara, Based on the situation you describe, if all the troubleshooting steps in the video and the link do not solve your issue, it is recommended that you visit the ASUS Repair Center to have your device checked. Please refer to the following link for further assistance. www.asus.com/support/CallUs

Hi khan ansari, May I ask if you followed the instructions in the video? This includes updating the graphics driver, resuming the memory to its previous allocation, and so on. Please refer to the following link as well. www.asus.com/support/FAQ/1015072/

Same laptop same problem in same after 1 year of purchase exactly after warranty expired. display not working but everything thing like light and even unlock sound is hearing if we connect to hdmi its perfectly working but not the display

@@mentoocreations8789 Hi, according to your question, please connect an external monitor first. Could you provide your product model (for example: FX507ZC) and OS version? Thank you.

Lmao not even 1 month in and had to change motherboard and display and now it's been 4 months and the issues are starting well again

@@sadhoneychilli_emilia Hi, may I ask what kind of problem you're currently facing? Could you provide your product model and OS version? Thank you.

Same i just bought rog strix g15 on 10th april 23 and from may 24 I am having a lot of issues and I have sent it to service center for 3 time so in 10 days 3 times and they are not ready to replace or refund it because I am having a lot of trouble with this i have to update and reinstall all the development tools and the customer support is also not responding well so basically I have to keep this faulty laptop with me which have issues very often with me and they can't do anything about it because it's against the policy the best option is to post this issues on Twitter so atleast company knows how much worst the company is getting. I suggest to stay away from Asus because it's already made my life hard everyday I have to call Asus for complain or status and at the end I get "you have to wait sir" I just want you to take back the laptop and give my money back and my peace because of this laptop I am not able to do anything because most of the time the laptop is with service center not me. Plz. Do something about it or I'll post the issue to social media so that company can know the issue of the customer.

Hi, according to your question, may I ask what kind of problem you're currently facing? Have you encounter display problem? Have you try the troubleshooting steps according to the video or the FAQ at the description box? Which steps is inoperable? Also, could you provide your product model and OS version? Thank you.

Hi, according to your question, have you follow the troubleshooting steps according to the video or the FAQ at the description box? Which steps is inoperable? May I ask have you make any change or update anything then the problem occur? Have you make sure that graphics driver is at the latest version? Whether you try hard reset? Please refer to the following link. www.asus.com/support/faq/1015072/ Also, could you provide your current OS version? Thank you.

Hi, may I ask what kind of problem you're facing? Have you visit official service center? Whether you have send your product for repair? Could you provide the details problem? Also, could you provide the product model and OS version? Thank you.

Hi Chetan Patil., As the replied in another of your messages, could you please provide the BIOS version and details of the situation? Is there anything I can help you with?

Hi gaewii, May I ask if you have eliminated the issue after operating according to the video? Could you please provide the model name (for example, FA506IH), BIOS version, and details of the situation?

Hi, John Ver Sosas. May I ask if you are having any display issues with the current use? Could you please provide the model name (for example, FA506IH), the BIOS version, and details of the situation?

Hi Vinit More, May I ask if you are currently facing the main (internal) display issue? Did you follow the instructions in the video? Is there anything I can help you with? Could you please provide the model name (for example, FA506IH), BIOS version, and details of the situation?

Hi, based on your issue, what do you mean screen bleeding? Have you make sure that all the driver is at the latest version? Have you try to cross test with ohter device? Also, could you provide the product model and OS version? Thank you.

@@asus_support light leakage or back light bleeding.... Please reply

@@asus_support asus tuf a15

@@Codewithfasmin Hi, based on your issue, it is suggest that you can visit official repair center for further repair and inspection. You can refer to the following link. www.asus.com/support/service-center-location Thank you.