How to Tell if The Ordinary Product is Real or Fake? What you need to know!

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Melissa Van Dijk

Melissa Van Dijk

4 жыл бұрын

In this video, I will show you how to figure out if the Ordinary product you bought is "Real" or "Fake".
The Ordinary Stores/Retailers: theordinary.com/en-us/find-us
I am not affiliated with or sponsored by any skincare company to discuss or show these products. That means I’m not paid to do this - I love doing it and believe in free education.
Find the content helpful? Then, you can support my work with a tip:
paypal.me/vandijkmelissa
Thank you ❤️
Disclaimer:
All information presented on this channel is for news, education, and entertainment purposes only. Although I do my best to provide accurate information, it is not a substitute for medical skincare advice. Always consult with a professional dermatologist or doctor in your area before implementing any skincare advice shared on this channel.

Пікірлер: 354
@LeniTjahjadi
@LeniTjahjadi 3 жыл бұрын
I love your TO videos! I made another version on how to check if your TO product is fake and how to make sure you get the product from reliable sellers because unfortunately the official retailers and distributors are not in all country so in some countries we have private sellers that just buy TO product at the normal retail price and resell at a higher price. Unfortunately, also, some of these private sellers are not reliable cause they sell TO products at a questionable price so I basically added a few tricks on how to know if your private seller actually buys their product from Deciem or its official distributor.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Hey Leni, I have just watched your video, and I agree with you. I assume that some of the retailers that are within the Deciem network are selling the old bottles to Asia, and that's why the resellers cannot tell people from where they got the products. It is widespread in Europe to sell old stock to Asia. There must be someone that's selling it. Also, I have come across some fake products that have significant differences, grammar mistakes, and it even says Made in China on the bottle and packaging, and the packaging is full of little mistakes! So entirely different from old stock. Please check out Leni's video she has some great tips on how to spot fake products: How to Spot Fake The Ordinary Products: kzfaq.info/get/bejne/mtl_ktKYptmWZ3k.html
@fouziakanwal1627
@fouziakanwal1627 2 жыл бұрын
Do share with me pls
@shadhikaa670
@shadhikaa670 7 ай бұрын
When I used first it didn't leave colour on skin but when I bought from Amazon it did
@mikeecarmona7886
@mikeecarmona7886 3 жыл бұрын
I love how much information there is and how very informative she is and so hands on
@kkdaniel1490
@kkdaniel1490 4 жыл бұрын
This was honestly so helpful TYSM
@cristalgahanreznor7519
@cristalgahanreznor7519 3 жыл бұрын
This explains why my first Glycolic acid was yellowish and this new one is slighlty pinky. Thanks!!!
@marynosa6159
@marynosa6159 4 жыл бұрын
I just received my the ordinary niacinamide 10% + Zinc 1% from Amazon and it’s a fake one and after watching your video today I was able to find where I can buy the ordinary in Berlin Sephora 😊 am on my way to Sephora now thank you very much your video was Very helpfull thanks a lot.❤️
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
Hallo 😀 It's not necessarily fake when you buy it from Amazon. But yes, it's best to buy it from their retailers or their website. 😀
@dulaninadeesha680
@dulaninadeesha680 3 жыл бұрын
Hi, so I bought a niacinamide too and it has a kind of a glue stick smell and can you determine whether it’s legit or fake by the dropper?
@nooricha6901
@nooricha6901 3 жыл бұрын
I got my products from beauty bay and the website you are on, I didn't even know that it was the official website so I am very relived that my money didn't go to waste thank you a lot ♥️♥️
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
🙂
@banuk7735
@banuk7735 3 жыл бұрын
So are the Ordinary products from Beauty Bay original?
@nooricha6901
@nooricha6901 3 жыл бұрын
@@banuk7735 i guess they are, you can go check the list to your country on deciem just how melissa showed in the video
@buttercupc1255
@buttercupc1255 4 жыл бұрын
i love you videos their so informative
@ioiyu6262
@ioiyu6262 3 жыл бұрын
Hi i want to enquire,is it possible that ‘the ordinary’ products that marketed in Korea market will have a Korean language on the bottle?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
yes they have it in Korean :)
@saniachaudhry2502
@saniachaudhry2502 3 жыл бұрын
Its so helpfull,thank you so much❤❤
@anoniemanoniem7927
@anoniemanoniem7927 4 жыл бұрын
Hey so I have the niacinamide serum, the alpha arbutin serum and the l ascorbic acid powder from the ordinary. Is it okay for me to use niacinamide in the am (with sunscreen ofcourse) and mix the Alpha-Arbutin serum with the Vitamin C powder in the pm or is that too much treatment in one day? And when do I use the salicylic acid liquid from Paulas Choice. Do I use it before the treatment or after? And should I use that exfoliator every day or every other day? I'm sorry for having so many questions, I love your content ❤️❤️
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
The Ordinary recommends mixing the powder with hydrating products (such as Hyaluronic Acid or a moisturizer, facial oils, or the Ordinary Resveratrol 3% + Ferulic Acid 3%). It's best to mix the powder with the Ordinary Resveratrol 3% + Ferulic Acid 3% "because it boosts each other's function and provides you with brightening, anti-aging, and protection results." I haven't tried the L-Ascorbic Acid yet, I just received it recently and will decide what will work the best, I did get the Resveratrol 3% + Ferulic Acid 3% as well, so I will try to mix those two. AM Routine: - Cleanse - Paula's Choice Exfoliator - Niacinamide - Alpha Arbutin - Sunscreen PM Routine: - Cleanse - L-Ascorbic Acid mix with your hydrating serum or oil or moisturizer or for best results get the Resveratrol 3% + Ferulic Acid 3%
@anoniemanoniem7927
@anoniemanoniem7927 4 жыл бұрын
@@MelissaVanDijkOfficial Thank you!!
@gloriagracielaventuragueva1143
@gloriagracielaventuragueva1143 3 жыл бұрын
I have 2 questions, about the ordinary products in a bottle Do they always have a matching code with the box? At what level of the actual bottle it is filled with the serum? Is it always at the same level?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
It always changes, you can watch my newest video: (it's a long video, but after that, you know everything 😉) The Ordinary Fake vs Original | Watch This Before You Trow Your Authentic Product Away!: kzfaq.info/get/bejne/eNOid6161NfDeYU.html
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Have a look at this video: The Ordinary Fake vs Original | Watch This Before You Trow Your Authentic Product Away! kzfaq.info/get/bejne/eNOid6161NfDeYU.html I don't have the boxes of them anymore...as they take away so much space😂
@gloriagracielaventuragueva1143
@gloriagracielaventuragueva1143 3 жыл бұрын
Thank you so much ❤️
@terosejemineh8425
@terosejemineh8425 3 жыл бұрын
Same question I have, I bought azelaic acid and the code on the tube is slightly different from that on the carton, I wonder if it's original.
@tytrack4478
@tytrack4478 3 жыл бұрын
about 2months ago i bought the ordinary retinol 0.5% in squalane and the color was almost clear but i bought a new one from another seller and it’s yellow.. and the one i bought 2 months ago has different french writing than the new one so please if you see this tell me which one is the real one
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
They may be all real. You may want to watch the following video so that you get an idea about The Ordinary products: The Ordinary Fake vs Original | Watch This Before You Trow Your Authentic Product Away!: kzfaq.info/get/bejne/eNOid6161NfDeYU.html
@flossss2003
@flossss2003 3 жыл бұрын
I ordered the same product from eBay and it turned out to be food colouring. Luckily I tested it on my hand before my face. This video was very helpful as at first I was unsure. I have since ordered direct from the company and there’s a significant difference.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
🥰
@salamatubashir7272
@salamatubashir7272 2 жыл бұрын
Where can I get original the ordinary product in Nigeria
@salamatubashir7272
@salamatubashir7272 2 жыл бұрын
How can I get the ordinary web site in the description box here I can not find it here pls
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
@@salamatubashir7272 hm, I don't know 🤷🏻‍♀️ maybe it's best to ask in some online forums 🤔
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
@@salamatubashir7272 yes, it's because they do not deliver to Nigeria
@rejoycemupfukireyi7151
@rejoycemupfukireyi7151 3 ай бұрын
Thank you so much for great help
@abebadm2430
@abebadm2430 2 жыл бұрын
hey...does the ordinary changing their bottle in 2021? i bought from siphora store and the dropper ,the bottle, the silver band on the bottle.....are different from 2020 bottle..help
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
Hmm, it could be. I have just ordered a few products and I will get them over the coming days. If you like to you can send me pictures to melissavandijk@posteo.net
@cediegepiga5973
@cediegepiga5973 Жыл бұрын
May i ask my the ordinary glycolic acid 7 toning solution has bubbles on it and when im applying it ( i use my hand and tap tap on my face ) it likes soapy bubbles on my faces when applying it is it normal or fake?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial Жыл бұрын
Hey! :) Yes, that's normal. Don't worry :) How much do you use and how do you apply of it? Do you apply it to dry, damp or wet skin?
@tiak5108
@tiak5108 3 жыл бұрын
I bought the ordinary rosehip seeds oil online from Sephora, but it doesn't smell anything! As i know rosehip seeds oil has a strong smell, so is it normal ? Is it fake ? I'm confused :/
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Well Sephora is a big retailer that sells original products. But I am not sure why yours has no smell.
@dimpleybanez3
@dimpleybanez3 3 жыл бұрын
Hi I bought my peeling solution online after searching authentic products its suppose to have a gap on the bottle rubber which the one i bought is all intact. Do you think its fake?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
That can change and is not an indicator for fake products. The Ordinary Bottles Don't Close Properly - Why You do NOT need to be Worried! NOT a FAKE product!: kzfaq.info/get/bejne/mJ1dgtOlrdG8XX0.html
@juleschleh9031
@juleschleh9031 4 жыл бұрын
Hi, so I’ve bought mine from De Bijenkorf wich is in the Netherlands. But I can’t find the Netherlands on the list of the link. It looks normal but I’m really scared that it is fake. What should I do now?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
Yes, I see, but that's a pretty big retailer. Maybe they are on it but under a different name 🤔 , but I wouldn't bother too much because you live in the Netherlands. ;)
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Update: Your is for sure not fake and it is on the list, check the "Retailers" list instead of the "Online Retailers"😊
@tayyabaasif2750
@tayyabaasif2750 3 жыл бұрын
The peeling solution does not cause stinging and i feel nothing no burning no sensation does it fake or original? Can you please tell me
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Hey :) Have a look at the video below: Is The Ordinary AHA + BHA Peeling Solution Supposed to Sting, Tingle, Burn or Itch? (NOT FAKE!): kzfaq.info/get/bejne/q8d3a86jkp_QhY0.html Hope this helps :)
@ayeshataehyung7205
@ayeshataehyung7205 3 жыл бұрын
Thank u so much uploading this video it’s really help full .from the website can’t see the online retailers I think they have remove the option .it shows online retailers but even u click it it not working 😕 I recently brought from noon shopping website the ordinary products but I don’t think their original ☹️
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Hm, I just checked, and no it's still there. What browser are you using 🤔? Or maybe just try another browser and see if it's working. You may want to watch the following video as well: The Ordinary Fake vs Original | Watch This Before You Trow Your Authentic Product Away!: kzfaq.info/get/bejne/eNOid6161NfDeYU.html
@whilmarkmuca9936
@whilmarkmuca9936 3 жыл бұрын
I bought 3 The Ordinary products, with its on sale price; pretty much discounted around more than 20%. I do not know if these brands could even have price sales.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Where did you get them from?
@aliyanaaz817
@aliyanaaz817 4 жыл бұрын
This link not open in Italy what do I please tell me
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
Sorry it was my mistake :( I forgot to put the links in the description box here is the correct link: The Ordinary Stores: deciem.com/find-us
@mel4583
@mel4583 2 жыл бұрын
Hello, does lactic acid 5% + HA can change colour to yellow/green?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
I have never seen that before.
@mynameiskam9139
@mynameiskam9139 4 жыл бұрын
I got it from Ulta, I think I’m good
@kikiyukawa3162
@kikiyukawa3162 3 жыл бұрын
I recently bought the peeling solution form Amazon will I get the fake product
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
No, most sellers are honest people. But there is no way that you can be sure if it's authentic or not, since there is always a very little chance that you got a fake product. The bottom line is that I haven't seen any counterfeit products yet. Just some weird picture that people sent me, but that looked photoshopped, so I am not sure if they were actually fake. Since I asked those people to send a video or different angles, but they never replied to me. So it's highly likely that you get an original product but just paid a lot more for it ;)
@warshiamehdi3772
@warshiamehdi3772 3 жыл бұрын
I have look fantastic.ae because i live in UAE and its logo is all bold and black instead of blue and black so is this the samw website?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Hmm, I just have had a look, and it seems that they have a shop now for ae 😀 I didn't know that.
@meghnadas4033
@meghnadas4033 3 жыл бұрын
Hey, I live in India. Unfortunately I couldn't find any online or offline retailer of the ordinary here. Cult beauty is a trustworthy site, but it's really difficult to order there& it takes much time to arrive. The beauty bay & look fantastic are also selling the ordinary products at a reasonable price. How can I be able sure about their authenticity, please help
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
what about lookfantastic? www.lookfantastic.co.in/
@meghnadas4033
@meghnadas4033 3 жыл бұрын
@@MelissaVanDijkOfficial few products tend to remain unavailable all the time, idk why🤷
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
yeah I know, but there is not much you can do 😞
@divyav4708
@divyav4708 2 жыл бұрын
@@meghnadas4033 can the The Ordinary products from look fantastic website be trusted?
@happyface9956
@happyface9956 11 ай бұрын
​@@divyav4708nykaa sells
@amirahizzati6731
@amirahizzati6731 3 жыл бұрын
Hye i bought this the ordinary alpha arbutin. The box seems pretty original but I'm not sure about the texture. Is the texture watery? And I'm only used it at p.m and it makes my face a little bit breakout. I'm not sure if this product is fake or not.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
It's similar to Niacinamide but transparent and not hazy. But it's normal to get breakouts when being new to an active ingredient. The skin needs to adjust to it, taking a few days or sometimes a few weeks. However, if you are concerned about having a fake product, do not use it.
@amirahizzati6731
@amirahizzati6731 3 жыл бұрын
@@MelissaVanDijkOfficial Thank you so much Melissa. May god bless you 🙇❤
@heythere2899
@heythere2899 4 жыл бұрын
Hi, I've bought products of the Ordinary from a Finnish department store in Finland, yet I can't find my country from the list. What does this mean?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
Well, I guess that in Finland is very little chance that it's a fake product ;) But still, I wouldn't recommend doing it. Just buy from the Ordinary website next time :)
@heythere2899
@heythere2899 4 жыл бұрын
@@MelissaVanDijkOfficial Thanks for the quick response :) I guess I got a bit paranoid after watching this video😂
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
@@heythere2899 haha, yes well it's mainly in Asia where they have massive problems with counterfeit goods ;)
@leahalcantara5949
@leahalcantara5949 3 жыл бұрын
Cries in asia*
@positivesoul.9490
@positivesoul.9490 3 жыл бұрын
@@MelissaVanDijkOfficial and Africa 😂😂. Everything is fake here!
@nimra9715
@nimra9715 4 жыл бұрын
Iv ordered from the Deciem website it should be alright yeah? It’s because I checked after I ordered and there were a lot of bad reviews I’m worried. Also Iv ordered Aha peeling solution, squalleen oil, and rose hip seed oil and natural moisturiser is it ok to use in a routine because I heard some products are not good to mix?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
Hey😊when buying it from the website, there is no problem! First of all, the AHA + BHA Peeling solution is a mask that you need to rinse off after 10 minutes. The Squalane oil and Rose Hip Seed oil are oils which you can use alone or mix it with the Ordinary moisturiser. PM Routine 1-2 per week: - Cleanse - Peeling Solution - Squalane Oil/or Rosehip Seed Oil/ or moisturiser What other products do you use? Also, what where the bad reviews?
@nimra9715
@nimra9715 4 жыл бұрын
Melissa Van Dijk thank u. The bad reviews were on trust pilot a lot of people were saying either the products were fake or they didn’t receive them. I don’t really have a skin care routine because when ever I try something new my skin reacts badly but I thought I’ll take a chance with ordinary and hopefully clear up my skin because it’s the kind of acne that’s painful 😭
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
If you order it from their main website or one of their retailers then you're buying the real ones, the Ordinary doesn't sell on Amazon, Ebay, Wish etc...so this is where you have to be aware of! Are those all the products that you bought from the Ordinary that you mentioned above? What are your main skin concerns? Acne? - Acne scars or still Acne? And do you use a specific product to treat your acne?
@nimra9715
@nimra9715 4 жыл бұрын
Melissa Van Dijk I have acne I don’t really have scars only a few but u can really notice them due to the fact I have brown skin. I’m glad then so I haven’t got scammed 😂
@nimra9715
@nimra9715 4 жыл бұрын
It’s because I heard if u mix certain products u could get a chemical burn ?
@Ina01051998
@Ina01051998 3 жыл бұрын
Hello, I bought salicylic acid from amazon because I didn't find it anywhere else and I can not use it until I find it if it's original or not.. I compared the bootle with another one which I know for sure it's original but I still can't find out if it's fake.. Can you help me please?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
The Salicylic Acid solution you have bought must be very old since it is out of stock for more than one year. So, therefore, I do not recommend using it anymore. If you want to use one, go with the one from Paula's Choice. (Paula's Choice 2% BHA Liquid exfoliant.
@stepheq7964
@stepheq7964 3 жыл бұрын
@@MelissaVanDijkOfficial hey why do you not reccomend using it
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@stepheq7964 Because it must be very old, since it's out of stock for a long time, if you are buying it now it is probably 2-3years old. So it may still be alright; however, depending on how that retailer stored it, I recommend being cautious.
@arminas8688
@arminas8688 7 ай бұрын
Hi dose the taste of gylonic acid toner the original one is diffrent than the Fake one??
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 7 ай бұрын
Hmm, do you mean the smell? The scent can vary depending on what ingredients are used, so it's incredibly difficult to determine. But why do you think you have a fake one?
@thearcastle
@thearcastle 2 жыл бұрын
Hello.Good day, just wanna ask, i bought the ordinary product have a chinise packaging box, Is it authentic or fake?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
I have seen that one already, but I am not sure; maybe best to contact Deciem here: deciem.com/en-us/contact-us.html
@lakambinivice8358
@lakambinivice8358 3 жыл бұрын
Did you use that glycolic toner and aha bha peeling solution like alternate weeks?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Yes, please use them at alternate times. Peeling solution 1-2 times per week in your PM. Glycolic Acid every other day or maybe more often depending on your skin but do not use it when using the peeling solution in the PM.
@lakambinivice8358
@lakambinivice8358 3 жыл бұрын
@@MelissaVanDijkOfficial thank you ❤️ from the Philippines
@user-nk3gq6pb6q
@user-nk3gq6pb6q 3 жыл бұрын
Hello! Are The Ordinary products on Ulta fake? It is not listed as a retailer so how do I know?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Hey😊 No, have a look at the "Retailers" Section, it mentions Ulta Beauty in the US.
@user-nk3gq6pb6q
@user-nk3gq6pb6q 3 жыл бұрын
Melissa Van Dijk thank u!
@rainpattering7488
@rainpattering7488 2 жыл бұрын
i just bought my first the ordinary glycolic acid toning solution, it doesn't have any smell at all the color is yellowish is it genuine?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
It should smell a bit sweet yet chemically at the same time. Yes, Glycolic Acid can have a yellowish/orangish color.
@sunny-td7qg
@sunny-td7qg 2 жыл бұрын
Hi..if there isn't a gap between the cap and the neck is it fake?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
see here: The Ordinary Bottles Don't Close Properly - Why You do NOT need to be Worried! NOT a FAKE product!: kzfaq.info/get/bejne/mJ1dgtOlrdG8XX0.html
@reemakhan898
@reemakhan898 4 жыл бұрын
Are there any fake products other than the ordinary like inkey list etc?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
I don't know that brand; I assume that it is similar. Always buy from there retailers or the main website :)
@peacebewu
@peacebewu 2 жыл бұрын
Hiii I got the salicylic acid 2% solution and I noticed it is a bit sticky after a while. Is this normal? Also, I bought this to hopefully reduce the oiliness. Does it usually take effect overnight or do I have to use it multiple times? I am worried I might have bought a non-legit product loool.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
You need to use these exfoliating acids regularly to give you the benefits; it takes some time to show the full effect, I would say several weeks at least when used daily/regularly. It is not a "cure" but a treatment, so you need to continue. Therefore I have switched mainly to a Salicylic Acid cleanser since I think it is more convenient over time. And yes, it is a bit sticky, but if you use the right amount, 2-3 drops for your face and 1-2 drops for your neck, it should be alright.
@peacebewu
@peacebewu 2 жыл бұрын
@@MelissaVanDijkOfficial I see. I was worried that I might have bought a fake one cuz I went to the website of the affiliated store, and salicylic acid is apparently not in stock so I bought one from one of the online shops here.
@leeayden6377
@leeayden6377 2 жыл бұрын
Hi ma'am May I ask if the glycolic acid from the ordinary kinda have this yellow tint color? And also can I ask if I can pair the glycolic acid with a kojic-papaya based soap as a cleanser?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
Yes, it has a yellow tint. And I am not sure about the soap you are using if it isn't too acidic, yes. Test it and see how it goes :) If you feel that it is too irritating, switch to a gentle cleanser. And keep in mind to start with 2-3 times a week and adjust it accordingly to your skin needs. You can also watch the following video: How Many Times A Week Should You Exfoliate: kzfaq.info/get/bejne/l7qEgJyptd2nmp8.html
@leeayden6377
@leeayden6377 2 жыл бұрын
@@MelissaVanDijkOfficial Omg I can't believe that you really replied. Thank you so much. But I researched that papaya is Rich in vitamin c?,And I already watched your other vid that you should avoid vitamin c with glycolic acid?Should I avoid trying them together miss Melissa? Thank you in advance.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
No, this isn't a concern. However, if your soap should make your skin too dry, applying Glycolic Acid afterwards may lead to irritation due to your cleanser making your skin too dry. If that should be the case, I recommend using a non-drying cleanser so that it won't dry out nor irritate your skin.
@leeayden6377
@leeayden6377 2 жыл бұрын
@@MelissaVanDijkOfficial thank you so much. I'm a fan and hope your channel will grow more miss.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
@@leeayden6377 Happy to help, and I hope so too 😃
@alfiajabeen968
@alfiajabeen968 2 жыл бұрын
So there is no harm using the old version of The ordinary?? It is as much as effective as the new version of ordinary? Please do ans me
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
No, there is no harm as long as it is still good. However, as you may have noticed, it does not have a manufacturing date on it, so there is no way to tell how old it is (at least for us, the customer)
@MaYa-ph2cp
@MaYa-ph2cp 3 жыл бұрын
The blue batch code on my glycolic toner bottle comes off when I scratch it. Is it fake?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Hey, no it's not fake. This has happened to me already so often :)
@MaYa-ph2cp
@MaYa-ph2cp 3 жыл бұрын
@@MelissaVanDijkOfficial oh,ok. Thank you dear.
@shadhikaa670
@shadhikaa670 7 ай бұрын
When I used first it didn't leave colour on skin but when I bought from Amazon it did. Is it fakr
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 7 ай бұрын
What product are you referring to?
@hs6585
@hs6585 4 жыл бұрын
The ordinary zinc one I have is clear but it foams? Not sure if fake
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
The Ordinary Niacinamide Foaming - Am I Applying it Wrong? What You Need to know! (Soapiness): kzfaq.info/get/bejne/qJZkipqjtryVgmQ.html
@hs6585
@hs6585 4 жыл бұрын
Thanks!
@thivyaranjanaa282
@thivyaranjanaa282 4 жыл бұрын
can someone pls help me. where can i buy original ones in malaysia?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
I have just checked and honestly I don't know :( Are you able to order them in Singapore? www.escentials.com/brands/the-ordinary.html
@thivyaranjanaa282
@thivyaranjanaa282 4 жыл бұрын
Melissa Van Dijk i will try. most of their products are out of stock😭 tq :)
@smithakaranth723
@smithakaranth723 2 жыл бұрын
Ohmy thank you again
@Whoisquen3791
@Whoisquen3791 Жыл бұрын
Hey i bought the glycolic acid it has a yellowish color with no smell at all is it real?? I'm from Suriname please help🥺
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial Жыл бұрын
Yes, the color can vary a bit from yellow to slightly orange/pinkish...however, it should have a kind of sweet acidic scent :)
@luceliapretorius4155
@luceliapretorius4155 2 жыл бұрын
I have been unable to find vietnam on the website as you have shown. What am I doing wrong?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
It's not available in every country so you need to buy from a reseller 😞
@luceliapretorius4155
@luceliapretorius4155 2 жыл бұрын
Thanks for your quick reply. I actually googled the ordinary vietnam and after some searching actually found their proper website. Just had to translate to English. I'm shocked how low the prices are from the ordinary website. If you buy in vietnam from a reseller its almost double the price!!! But if it wasn't for your video I would have still bought from resellers! So thanks for sharing this.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
@@luceliapretorius4155 Glad that you found their website and that they can ship it to you in Vietnam! :) Due to the current situation, The Ordinary can not ship in certain countries or you have to order a lot to get free shipping otherwise it gets pretty expensive. Therefore people tend to buy it from resellers in their area.
@luceliapretorius4155
@luceliapretorius4155 2 жыл бұрын
@@MelissaVanDijkOfficial Thank you for all the information! I really enjoy all your videos and I have subscribed to your channel. Praying for the success of your channel! 😁
@meghakhanna870
@meghakhanna870 3 жыл бұрын
Hey just wanted to know.. Can I buy TO niacinamide serum from amazon? (in India, Asia)
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Well yeah it's not an official retailer. You can look here: www.lookfantastic.co.in/
@meghakhanna870
@meghakhanna870 3 жыл бұрын
@@MelissaVanDijkOfficial oh my gosh the price is nearly half of what it is on amazon! 🥺❤ thankssss! ❤
@nanaabenaasantewaaboamah9126
@nanaabenaasantewaaboamah9126 3 жыл бұрын
@@MelissaVanDijkOfficial melissa, please could you direct me to a retail I can get in Brazil. The ordinary site didn't have any.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
​@@nanaabenaasantewaaboamah9126 Hm, sadly, I do not know any retailers in Brazil. But do you have some friends in the US that can ship it to you? 🤔 Otherwise, you can only buy from Amazon, and if you do, make sure to read the reviews carefully.
@AeronDC
@AeronDC 3 жыл бұрын
may i ask the smell of the toner? i bought 1 today and it smells nothing
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
hm maybe a bit of sweat smell, but it does not really have a scent
@AeronDC
@AeronDC 3 жыл бұрын
@@MelissaVanDijkOfficial is it like water? my toner is like a water texture.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@AeronDC yes it's almost like water.
@rainpattering7488
@rainpattering7488 2 жыл бұрын
i just bought mine and i can't smell anything either
@JasDL-iq2qj
@JasDL-iq2qj 4 ай бұрын
Is the original T.O. glycolic acid tastes sour? bc recently I bought from a different store and it tastes bitter. I know the taste because I apply it near my lips 😅 Your answer would really help. thank you❤
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 ай бұрын
I'm not sure, but since it's an acid, I would assume so. Therefore, you should avoid applying it near or on your lips. 🤪
@JasDL-iq2qj
@JasDL-iq2qj 4 ай бұрын
@@MelissaVanDijkOfficial Haha 😅 Thanks! 🤍
@ainasyaza7614
@ainasyaza7614 3 жыл бұрын
Does niacinamide 10% + zinc 1% smells like a glue?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Well kind of yes 😆, but not strong. If you are unsure do not use it on your face.
@bikashdhakal2278
@bikashdhakal2278 3 жыл бұрын
Do you have retail product in Nepal?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
It may be best to directly contact Deciem (The Ordinary) and ask how you can get their products if you live in Nepal :)
@hebafarouk2883
@hebafarouk2883 3 жыл бұрын
shit, i live in Egypt and bought some of their products online and egypt is not even on their online list
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Well, it depends on the shop. It may be real, and some people are only buying stock and resell it so that they can make money out of it. The negative point is that you don't know how they stored the product, etc. 😞 Most of the time, you won't get a refund if the product is already oxidized or damaged.
@jo-anafellequingua6040
@jo-anafellequingua6040 3 жыл бұрын
Niacinamide on sticker label, is it authentic?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Yes, that's the newest version :)
@geffersonyoung2409
@geffersonyoung2409 3 жыл бұрын
No available lists of store for Philippines 😢 I check the site in the description.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Yeah I know 😞 Hope that they will add it in the future 🙂
@sujanamahim4046
@sujanamahim4046 3 жыл бұрын
Same about Bangladesh so I have to buy from 3rd party sellers
@QueenOfTheCoast
@QueenOfTheCoast 3 жыл бұрын
I noticed my buffet serum has a bit of a fragrance ... is it fake?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
No, it's not. It has a strange smell. Usually, companies use masking fragrance so you can still smell something. Some people describe it as glue.
@QueenOfTheCoast
@QueenOfTheCoast 3 жыл бұрын
Melissa Van Dijk thank you so much for answering me ❤️
@roycemikhail5067
@roycemikhail5067 3 жыл бұрын
I live in south east Asia so ordinary products are expensive and hard to find here. I’ve managed to buy a peeling solution for around 5 dollars. Everything seems to be genuine but except the smell is very strong and perfumery and some might describe it as soapy. But I don’t really know what Berry and citrus smell like. So it might be berries but I don’t know it. Any help?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
If you are used to smelling this in soaps/other skincare products, it may be correct. It's difficult to tell since for me it really smells like berries😅
@roycemikhail5067
@roycemikhail5067 3 жыл бұрын
So this is a fake then, ugh. Ordinary products are pretty expensive here (Up to 15 dollars each). I though maybe a cheaper option won’t be a fake.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@roycemikhail5067 No, sorry. I don't think that it is fake. Many people are just selling old stock since the demand is still high, and the Ordinary can't keep up with the production because of the situation. So the old stock is on the market right now... I hope this makes sense ;)
@roycemikhail5067
@roycemikhail5067 3 жыл бұрын
@@MelissaVanDijkOfficial so old stock has this perfumy and soapy smell? If that's the case maybe it's safe to use.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@roycemikhail5067 That's the big question. I don't think so, and I assume that the berry may be rancid because the bottles are so old...
@charlyiesubs2640
@charlyiesubs2640 4 жыл бұрын
Noooo I got it from ebay. Its coming today. I'll check it 😭
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
Most of the time you just pay some extra money, but it's still Original. However I would recommend buying from their retailers or directly from the online shop. Just to be safe! 😀
@JamieYAYme
@JamieYAYme 4 жыл бұрын
As an eBay seller, you're probably fine unless it came fr overseas.. and NEVER buy from wish. You can get expensive brands and great prices on eBay though! The ordinary is average price but other brands are way cheaper and always select "north america" in your filters. No Chinese sellers!
@khan-pakhtun
@khan-pakhtun Жыл бұрын
I bought the ordinary's glycolic acid and its more of a orange color this color. Last time it was light yellow color. Im worried about it 🥺 and yes it does have a blue batch number on its bottom....
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial Жыл бұрын
It may be a storage issue, but the best course of action would be to contact The Ordinary's customer service and ask for their advice. theordinary.com/en-gb/contact-us.html
@xarra7710
@xarra7710 3 жыл бұрын
i on the captions button but when she pronounce “real” , the captions says “wheel” 😖
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
haha 🤷🏼‍♀️😞
@clauszaragoza6004
@clauszaragoza6004 4 жыл бұрын
En méxico donde puedo conseguir los originales?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
On their website: theordinary.deciem.com/ (Just choose country = Mexico 😀)
@dianaroux1393
@dianaroux1393 4 жыл бұрын
En algunos liverpool o Palacio de hierro los puedes encontrar pero no en todos es cuestión de preguntar, creo que los puedes pedir a través de su página de Internet pero yo nunca lo he hecho. No creo que liverpool venda imitaciones, solo veo el video porque una vez compre uno en wish y hasta la fecha y comparándolos no se si es falso o no 🤷‍♀️
@carlospolip453
@carlospolip453 3 жыл бұрын
Que onda
@carlonomics
@carlonomics 3 жыл бұрын
I just ordered the cold pressed rose hip oil from Amazon and I feel like crying because it came out in the box a little open and it cost $25. So I don’t know if it’s fake or real
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
maybe just ask the seller 🤔?
@farzanakoli4698
@farzanakoli4698 4 жыл бұрын
The link doesn't open in Bangladesh.plz tell me what to do..
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
Hm, that's weird. What about the Offical Ordinary page? theordinary.deciem.com/ ?
@farzanakoli4698
@farzanakoli4698 4 жыл бұрын
@@MelissaVanDijkOfficial Now it works!Thanks a lot 💜
@Yangukwkw
@Yangukwkw 3 жыл бұрын
Hi! Can you do a comparison of a real and fake glycolic solution?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
I do not have any old bottles and therefore it is tricky to do it.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
The Ordinary Niacinamide Fake vs Original! NO! It’s NOT Fake! (+Caffeine Solution, Mandelic Acid): kzfaq.info/get/bejne/p8Wjn9qXvdrGqWQ.html The Ordinary Peeling Solution Fake or Real? Color+Packaging CAN Change! With Demo! Foaming+Scent: kzfaq.info/get/bejne/lbVig7GWx7K6g4k.html
@maithiliparob8130
@maithiliparob8130 3 жыл бұрын
can i get the ordinarys original products on flipcart app
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
See here: deciem.com/us/find-us
@maithiliparob8130
@maithiliparob8130 3 жыл бұрын
@@MelissaVanDijkOfficial i live in Goa India ...checked with deciem der shipping charges are too much over $30 .... can i get the ordinarys original products in India ??
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@maithiliparob8130 Yes, you can get some of them here: www.lookfantastic.co.in/
@rubymuasya3531
@rubymuasya3531 4 жыл бұрын
That's abit confusing cause some people can buy from them and sell and they may not be kept on that page.
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
Of course, but you will never find out if it's original or fake ;).
@rubymuasya3531
@rubymuasya3531 4 жыл бұрын
@@MelissaVanDijkOfficial how does it smell?..mine has a very interesting smell that i can't really explain but it smells like some type of food i'm not so sure but not perfume
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
Mine smells like Juice 😀 It has a fruity smell. It may vary because of the berry. Just one more thing, I would recommend buying from their official retailers, so you don't have to worry about if it's fake or original!
@rubymuasya3531
@rubymuasya3531 4 жыл бұрын
@@MelissaVanDijkOfficial i've already bought that's why i was asking
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
Well yes, it has a smell so all good :)
@abdelhadibecheikh4257
@abdelhadibecheikh4257 2 жыл бұрын
What if the code is with black?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
it can come in many colours.
@pipiiongg.3641
@pipiiongg.3641 3 жыл бұрын
excuse me can you tell if what's your relationship with RUEL VINCENT VAN DIJK? the Australian Singer...
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Haha sadly no 😂
@mrsperfect5150
@mrsperfect5150 Жыл бұрын
I visited the website and searched for my country “Lebanon” but no results were found, im guessing there are no real ordinary products here?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial Жыл бұрын
It is difficult to find fake ordinary products, as I am confident you guys are getting old stock from some dubious retailers or Estee lauder themself. (which I hope that they are not) But if it is missing from the list, you need to find a retailer shipping to your country.
@mrsperfect5150
@mrsperfect5150 Жыл бұрын
@@MelissaVanDijkOfficial ok thank youu so much
@hannaaa_art1010
@hannaaa_art1010 2 жыл бұрын
what happens if you use the fake products?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
It depends on what's inside. If it's just water or any other not harmful substance, not much ;) The risk is that they use something that will irritate your skin, and then you may end up with irritation.
@Visayanggwapa
@Visayanggwapa 3 жыл бұрын
Hi ? I just bought the ordinary buffet and niacinamide in Feelunique website, I’m living here in dubai I just want to know if that website is legit? Please notice me. ☺️ thank u
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Deciem recently changed their website, and now it is very tricky to find authorized retailers 😞 , but feelunique is a legit website! :)
@Visayanggwapa
@Visayanggwapa 3 жыл бұрын
@@MelissaVanDijkOfficial thanks for the info😊 i actually noticed the difference of the bottle of buffet compare to niacinamide that’s why i think maybe I bought a fake buffet.. but as u said the Feelunique is legit, maybe they change the packaging.. i hope u can make a video of the ordinary buffet comparison the fake and the original.. thank you and god bless☺️
@batoolhussain7389
@batoolhussain7389 3 жыл бұрын
I've bought this argireline solution my eyelids looks more droopy😔 I'm worried if its fake?
@batoolhussain7389
@batoolhussain7389 3 жыл бұрын
I live in Pakistan how to check if I'm buying the real product I checked on the website of the link you shared but can't see Pakistans name
@batoolhussain7389
@batoolhussain7389 3 жыл бұрын
I'm really worried now
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
You should not apply any serum to your eyelids. 😞 This does not mean that they are fake. But it's always best to get them from an official retailer. We have turbulent times, and therefore the supply chains aren't as great at the moment. 😞
@batoolhussain7389
@batoolhussain7389 3 жыл бұрын
@@MelissaVanDijkOfficial can't even apply matryxl or buffet on eyelids???
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@batoolhussain7389 No, I do not recommend using it on your eyelids since it can get into your eyes because there is a lot of movement! However, you can use it on the eye contour :)
@maanbustamante
@maanbustamante 3 жыл бұрын
i just bought my second bottle of Glycolic Acid, the second bottle is kind of dark orangey and it has a strong acidic smell compared to my first bottle no smell at all
@maanbustamante
@maanbustamante 3 жыл бұрын
should i return this? thanks
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
If you feel that it is not real, yes. However, the colour can change since it is of plant origin. So the smell may change as well 😉
@maanbustamante
@maanbustamante 3 жыл бұрын
Melissa Van Dijk i do know about the color but hhmm anyways i think i’ll just return it. i already contacted the seller and the seller said they’ll send me a replacement. been following ur videos regarding the ordinary products and it’s been very helpful. i’ve had terrible breakout last year because of wearing the mask for too long. my skin cleared out a bit but far from how it was before pandemic 😕
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@maanbustamante I have had a few Ordinary Glycolic Acid bottles myself and the colour is slightly different and the smell is a bit stronger as well. I bought them from the Ordinary website. I wouldn't worry too much! :) Yeah, the pandemic causes lots of breakouts to many of us...either due to stress or the mask. It's not that easy, but we can improve it over time :)
@maanbustamante
@maanbustamante 3 жыл бұрын
Melissa Van Dijk i processed the return since the seller said they’ll replace it. this glycolic dried out all the pimples on my chin. now i’m waiting for my cerave sa cream to clear the small bumps on my face hehe
@positivesoul.9490
@positivesoul.9490 3 жыл бұрын
In drc 🇨🇩 it's 100% fake. Even though i haven't seen them 😅
@zubrenostumbi8887
@zubrenostumbi8887 4 жыл бұрын
is buying from boots London safe?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
yes😊
@zubrenostumbi8887
@zubrenostumbi8887 4 жыл бұрын
@@MelissaVanDijkOfficial I LOVE YOU
@zubrenostumbi8887
@zubrenostumbi8887 4 жыл бұрын
I need to tell you something important 😭 can I get your email or contact
@inahlorica4902
@inahlorica4902 4 жыл бұрын
can anyone help me where to find original Alpha Arbutin and AHA BHA peeling solution? im from australia and deciem doesnt ship those products here in aus 😭
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
Have a look at those online shops: AbsoluteSkin, ActiveSkin, Adore Beauty, Mr Brains & Brawn, Myer, Priceline. Those are the online retailers where the Ordinary also sells the products😊 You can also find it right here: deciem.com/find-us and look for Australia😊
@inahlorica4902
@inahlorica4902 4 жыл бұрын
Melissa Van Dijk thank you so much ! I already looked into it and found one shop who sells the specific products im looking for. Unfortunately they're out of stock for now but im more willing to wait. I just Cant risk putting FAKE products on my face. Thank you. BTW, your reviews of TO's products were so helpful !! Keep them coming 🥰
@yongching5800
@yongching5800 3 жыл бұрын
Hey can I know where to get the authentic ordinary products in Malaysia?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Can you order from Singapore? 🤔
@harelrittamanggik1556
@harelrittamanggik1556 3 жыл бұрын
You can order from me!!
@yongching5800
@yongching5800 3 жыл бұрын
Melissa Van Dijk Hey I’ve already purchased mine from an authorised seller of The Ordinary in Malaysia. Can’t wait to try the Niacinamide serum out after watching your videos ! Thank you ✨
@jasonyong1822
@jasonyong1822 3 жыл бұрын
Yong Ching hi would you mind to tell me where did you buy it ? I’m from Malaysia. Thanks in advance
@sunflower1993_
@sunflower1993_ 3 жыл бұрын
Hi can you share with me as well? I just bought the Niacinamide from one Instagram called The Pastels Shop ,, but I suddenly has some doubts as the bottle has Korean language on it :((
@sofiagomez3136
@sofiagomez3136 3 жыл бұрын
If its bought on Shoppee?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
It may be fake, but I don't think so. You can watch this video if you like: The Ordinary Fake vs Original | Watch This Before You Trow Your Authentic Product Away!: kzfaq.info/get/bejne/eNOid6161NfDeYU.html
@naomimarie3597
@naomimarie3597 4 жыл бұрын
I got mine from ulta so would mine be real?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Yes :)
@yasmineeldesoukie2679
@yasmineeldesoukie2679 3 жыл бұрын
@@MelissaVanDijkOfficial but ulta beauty isn't listed on the online retailors on the ordinary website
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@yasmineeldesoukie2679 Sometimes it's listed under a different name. But thy do sell products in Sephora and Ulta :)
@yasmineeldesoukie2679
@yasmineeldesoukie2679 3 жыл бұрын
@@MelissaVanDijkOfficial that's true I checked again and I found it under retailers , thank you so sooo much , I watch a lot of your videos and they are very helpful
@samsam3845
@samsam3845 3 жыл бұрын
What about beauty bay i got mine from them☹️
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Yes that's on their list.
@ssimona
@ssimona 3 жыл бұрын
Melissa Van Dijk Wich means the real one? I ordered from beautybay too
@jetatomori1607
@jetatomori1607 3 жыл бұрын
@@MelissaVanDijkOfficial hi you mean that's its the real one?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@jetatomori1607 yes see here: deciem.com/find-us --> click on online retailers and scroll down a bit --> beautybay
@christineava3945
@christineava3945 3 жыл бұрын
Thought you will be showing us how to spot an original from a fake fFROM THE packaging or bottles itself. Ended up skipping most parts of this vid. 🙁
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Sorry about that. I haven't come across any fake products, just old stock. As of today, all the videos on KZfaq show old stock. Have you spotted any counterfeit products?
@merlyngayoso5390
@merlyngayoso5390 Жыл бұрын
whats the ordinary official website?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial Жыл бұрын
now it is: theordinary.com/
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 4 жыл бұрын
The Ordinary Online Stores/Retailers: deciem.com/find-us
@yoonie8351
@yoonie8351 3 жыл бұрын
I just bought mine from beauty bay, are they real?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
yes, they are :)
@yoonie8351
@yoonie8351 3 жыл бұрын
@@MelissaVanDijkOfficial thank you so much
@kath7840
@kath7840 3 жыл бұрын
Hi! Me again! 😊 wanna ask if niacinamide's dropper changed? Cuz the seller said the dropper changed.. youre my life saver on buying the original now.. im about to pay on sunday and i have doubts..
@kath7840
@kath7840 3 жыл бұрын
I honestly check their box its the same with the original except all in their ig stories, all 6 boxes have the same no. like (TCIC)..
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Yes, some of the Ordinary products have a ''thicker'' and other ones have a narrow dropper/pipette.
@kath7840
@kath7840 3 жыл бұрын
@@MelissaVanDijkOfficial oh thank you.. cuz i saw one from a video that the fake one is the same dropper with the product that the seller has "no gap" and a little whiter than before..
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@kath7840 No, that video was fake. Or let's say the person did not know it. You can watch this video: The Ordinary Niacinamide Fake vs Original! NO! It’s NOT Fake! (+Caffeine Solution, Mandelic Acid): kzfaq.info/get/bejne/p8Wjn9qXvdrGqWQ.html
@kath7840
@kath7840 3 жыл бұрын
@@MelissaVanDijkOfficial thank you so much!!! Thank you..
@ayeshaasim1952
@ayeshaasim1952 3 жыл бұрын
In pakistan I don't found any details
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Yes it's tricky. You can always check the official Ordinary website. deciem.com/find-us
@ManpreetKaur-mx4rm
@ManpreetKaur-mx4rm 3 жыл бұрын
Hii mam I have been using ordinary for the last 4 days and I think it is fake will it not have any side effects.plz reply
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Why do you think it's fake?
@ManpreetKaur-mx4rm
@ManpreetKaur-mx4rm 3 жыл бұрын
@@MelissaVanDijkOfficial You asked why do you think the product of the ordinary is fake because when I saw your video, there was a lot of difference between that product and the number is written on my product, I think it is a fake.When I apply NIACINAMIDE, it turns dry and feels like the skin is coming off.
@ManpreetKaur-mx4rm
@ManpreetKaur-mx4rm 3 жыл бұрын
@@MelissaVanDijkOfficial Although I know that the skin is not coming down, it is only the serum that is getting dry.what should have to use
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@ManpreetKaur-mx4rm How much serum do you apply to your face? And what's your skin type and skin concerns in general? If you use too much of the serum and rub it into the skin, it can cause pilling, which looks like your skin will come off. Try patting it into the skin :) Is your number written in black on the label itself from the bottle? If so, then it is a new version of the bottle, I have a bottle like this as well :)
@ManpreetKaur-mx4rm
@ManpreetKaur-mx4rm 3 жыл бұрын
@@MelissaVanDijkOfficial i have dry skin. I put one one drop on my both cheeks and on drop my forehead. I have blemishes and wrinkles also.
@hawaiikiki2225
@hawaiikiki2225 3 жыл бұрын
What bout ulta that’s where I bought mine from
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Those are not fake. Ulta is on the list from the Ordinary😊
@jujuyun4796
@jujuyun4796 Жыл бұрын
I bought from authorised seller which has sephora listed on the website Im from Malaysia bought the glycolic acid 7% it has yellowish colour and smells like medicine with blue mark MFG written on the side is it authentic? my first time buying😅
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial Жыл бұрын
It has a weird smell, chemical, and a bit sweet, I would say. It could be smelling like medicine, yes. And what do you mean by the blue mark? Are you referring to the batch code? Based on your description, nothing seems unusual.
@jujuyun4796
@jujuyun4796 Жыл бұрын
@@MelissaVanDijkOfficial I see! On the side of the box theres 'MFG: 03/2023' written in blue on it. Plus the writings arent in korean like 'Solution Tonifiante à l Acide Glycolique 7%' Is it authentic?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial Жыл бұрын
@@jujuyun4796 Ah, sorry for the confusion. "MFG: 03/2023" stands for "Manufactured: March 2023." As for the term "Solution Tonifiante à l'Acide Glycolique 7%," it is in French. However, the brand originates from Canada, a country with both French and English-speaking regions.
@jujuyun4796
@jujuyun4796 Жыл бұрын
@@MelissaVanDijkOfficial I think it must be authentic since I saw dirt when I used it may I ask if I use it on any parts of my body do I need to moisturize it afterwards?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial Жыл бұрын
"What exactly do you mean when you say you saw dirt after using it? Could you describe how you applied it? Additionally, it's important to avoid using this product on sensitive areas of your body. If your skin feels dry afterwards, feel free to apply a moisturizer.
@yourzone1132
@yourzone1132 10 ай бұрын
Hey im from India how i can by real ordinary products
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 10 ай бұрын
I thought that The Ordinary products are finally available in India? Can you get it from nykaa or so?
@meh8790
@meh8790 3 жыл бұрын
i bought an ordinary product and the name was written in bold small letters it's fake right ?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Do you mean the whole name 🤔? Can you send me pictures to melissavandijk@posteo.net
@meh8790
@meh8790 3 жыл бұрын
@@MelissaVanDijkOfficial yes this is how it's written (The ordinary ) wasn't able to deal with the site 😅
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@meh8790 Hm okay
@paulineperry155
@paulineperry155 3 жыл бұрын
In Colombia This products are expensive and hard to buy. 😔
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Yeah😞 I can imagine that the shipping cost isn't cheap! It's more expensive than the product itself... You may need to do a huge order with your friends and split the cost...😅
@paulineperry155
@paulineperry155 3 жыл бұрын
@@MelissaVanDijkOfficial Not only the shipping but the products also cost like 3 times more because of the exchange of dollars to pesos. But they are still affordable (that is how inexpensive they are). Didn´t think about buying with friends, is a good idea. :)
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@paulineperry155 True! I still just see the dollar price when switching to a different country (on their website) but I saw that the shipping cost is so expensive! The Ordinary has affordable products and yes, just as you've mentioned when calculating it in a different currency it is still "alright". haha, for your next order, gather some friends and order a bunch of products haha😅
@notyours484
@notyours484 3 жыл бұрын
Received fake product😭😭😭😭😭😭😭nooooww whattt to do!?? Can you please help me out?
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
What makes you think that it is fake?
@notyours484
@notyours484 3 жыл бұрын
@@MelissaVanDijkOfficial packaging and text
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@notyours484 Have you watched this video🤔? The Ordinary Niacinamide Fake vs Original! NO! It’s NOT Fake! (+Caffeine Solution, Mandelic Acid): kzfaq.info/get/bejne/p8Wjn9qXvdrGqWQ.html
@notyours484
@notyours484 3 жыл бұрын
@@MelissaVanDijkOfficial no
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
@@notyours484 So please watch it 😀
@abudabi377
@abudabi377 3 жыл бұрын
can ship out to Malaysia?????
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
you need to look for retailers in Malaysia
@abudabi377
@abudabi377 3 жыл бұрын
how can i know trusted retailers ???any suggestions
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
You can check it here, but I think that Malaysia is not on it yet. deciem.com/at/find-us
@mouniaaadmi833
@mouniaaadmi833 3 жыл бұрын
Hiiii !!! I was wondering if the website lookfantastic.nl is selling the real ordinary product or not ? Could you help me pleassss!!
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Yes, they sell original products 🙂
@mouniaaadmi833
@mouniaaadmi833 3 жыл бұрын
Thank you for your help it’s amazing that I can come to you for your help !!! Thank you for that!! I have one more question are the cerave products on this website also the original products ? ❤️
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
Yes, they are :)
@Citiel
@Citiel 2 жыл бұрын
You didn’t have a description of your experience in using the original products so we know what to expect. You could have given us the smell, the texture, the feel after using it, whether or not it stung a little or too much. Just the color 😏😔
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 2 жыл бұрын
Here you go: The Ordinary Bottles Don't Close Properly - Why You do NOT need to be Worried! NOT a FAKE product!: kzfaq.info/get/bejne/mJ1dgtOlrdG8XX0.html The Ordinary Hyaluronic Acid 2% Old vs New Bottles Comparision ("Fake" vs Original): kzfaq.info/get/bejne/gtyDZqaEruDJaZ8.html The Ordinary Niacinamide 10% + Zinc 1% Old vs New Bottle Comparision ("Fake" vs Real): kzfaq.info/get/bejne/mp-Gp7JemazKp3U.html The Ordinary Fake vs Original (Old vs New) | Watch This Before You Trow Your Authentic Product Away!: kzfaq.info/get/bejne/eNOid6161NfDeYU.html The Ordinary AHA 30% + BHA 2% Peeling Solution FAKE? | OR NOT!? | Everything You Need To Know: kzfaq.info/get/bejne/ap6Ud7Sds7q0gIE.html The Ordinary Alpha Arbutin Turns Yellow-Brownish + Fake vs Original - NO it’s NOT Fake! WATCH THIS!: kzfaq.info/get/bejne/rcp_i6d8v8zdnYk.html The Ordinary Niacinamide Fake vs Original! NO! It’s NOT Fake! (+Caffeine Solution, Mandelic Acid): kzfaq.info/get/bejne/p8Wjn9qXvdrGqWQ.html The Ordinary Peeling Solution Fake or Real? Color+Packaging CAN Change! With Demo! Foaming+Scent: kzfaq.info/get/bejne/lbVig7GWx7K6g4k.html Is The Ordinary AHA + BHA Peeling Solution Supposed to Stinging, Tingling, Burning or Itching?: kzfaq.info/get/bejne/q8d3a86jkp_QhY0.html
@dhedeng5801
@dhedeng5801 3 жыл бұрын
Why just now i saw this vid😥😥 A week ago only i purchased ordinary glycolic acid from amazon😥😥😡
@MelissaVanDijkOfficial
@MelissaVanDijkOfficial 3 жыл бұрын
it's likely original. But just be careful and always order from an official retailer if you can.
@dhedeng5801
@dhedeng5801 3 жыл бұрын
Thank you... New subscriber here❤❤
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