Same! 😅 I like to watch the graphics in the videos more than the information itself

Me too

Same

I know this is a late comment but when I try to do it on montrey or earlier it does not show the software update tab. And I need an update because it’s old

Hi there, our “If you don't see Software Update” section here can provide some info that may be helpful: s.apple.com/dE0R2n1o5c On there it’ll help to note, “If your older Mac doesn't include Software Update, use the App Store app instead. It's in your Applications folder. Click the Updates tab in the App Store to check for updates, or search for software by name.” If you need further help please reach out to us here: apple.co/GetSupport

Thank you for reaching out about updating your MacBook. We understand it’s important to always have the latest software available for our devices. Take a look at this link s.apple.com/dE0R2n1o5c It has a section for what you are describing. If you still need help, you can reach Apple Support by going to apple.co/GetSupport

how long did it take you ? im trying to do mines but it’s not getting passed the apple logo loading screen it keeps shutting on & off

We know how important it is to keep your Mac up to date and want to do everything we can to help. Work through the steps on what to do if you have an error updating here: s.apple.com/Du3q4u4Uk4 If you continue to have any issues, reach out for additional help here: apple.co/GetSupport

If you’re looking to upgrade to a newer version of macOS, the following page provides some additional information that may help: s.apple.com/dE9R4C6x9N Should you need further assistance, connect with an Apple Support advisor who can take you through the process, here: apple.co/GetSupport

Let’s try starting your Mac in safe mode and running the update again: s.apple.com/dE5a5U8z8Y If that solves it, it’s likely you have some software installed that is interfering with your connection. If you still need help, contact Apple Support: apple.co/GetSupport

While we’re unable to answer for what reason the option is missing, we’d like to help point out some possible causes: 1. The first one is that with the more recent macOS versions, the steps to update are a bit different, but every Mac has an option to update to the latest compatible version for each model. If you have an older macOS version, the steps for updating can be found after selecting your currently installed macOS version from the drop-down menu near the top of this link: s.apple.com/DH9b3p3gN4 2. Have you already checked which is the latest macOS version available for your Mac model? Just like the last link this one shows how to download macOS versions all the way back to macOS High Sierra. Each link has the download option, along with more details about requirements for each version: s.apple.com/dE9R4C6x9N If after reviewing the details above you still need help, you can reach us using our main support website: apple.co/GetSupport

Hey there. Find out more about what all is required to update macOS here: apple.co/4911Erv If you still have questions after looking that over, connect with us here: apple.co/GetSupport

Thanks for your question! See apple.co/3ieq2Br for more information on updating macOS. If you need further assistance, please reach out to us using apple.co/GetSupport.

Thanks for reaching out to us about your iPhone 14. We’re happy to help. If you purchased your iPhone 14 in the US, your iPhone doesn’t have a SIM tray, so you’ll need to contact your cellular provider to arrange eSIM instead. You can read about this here: s.apple.com/dE0n2u5R6t If you have additional questions or concerns, please contact us directly at apple.co/GetSupport We’ll be happy to assist.

@@applesupport I purchased it in the UK

Nevermind, I think my macbook is just too old :(

We’ve got you covered! In this case, you’d need to complete a software upgrade, which is a bit different than updating. This can be completed through the App Store, or by using: s.apple.com/dE5R0u1M8X Clicking on the software links in the article above, you’ll want to scroll down to “Compatibility” and see what will work for you. In this case, you would be able to upgrade to either macOS Monterey or macOS Big Sur, depending on the model. You can find that using: s.apple.com/dE4h1d9G4K Need additional help? We’re here for you! Reach out to us at: apple.co/GetSupport

Thanks for reaching out! See apple.co/3ITQYAr for what to do if your Mac doesn’t start up. If you have further questions, please use apple.co/GetSupport for assistance.

Sry i didnt Watch the rest lol, TYSM BRO APPLE SUPPORT IS THE BEST

We can understand why you’d want to update. If you don’t see any updates, you may not have any available. Learn how to update your macOS here: s.apple.com/dE0R2n1o5c For more help, contact support here: apple.co/GetSupport

We can help. If you’re looking to upgrade to a newer version of macOS, try following: s.apple.com/dH8i7Z9x6Y Should you need an older macOS version, see: s.apple.com/dE9R4C6x9N If issues persist, please reach out to our Support team here: apple.co/GetSupport

Thanks for reaching out! Depending on the version of macOS that you’re trying to install, it may not be compatible with your Mac. If you know it should be compatible, use the steps here to troubleshoot: s.apple.com/dE5a2r8z6B For further assistance, reach out here: apple.co/GetSupport

Hello! We’d like to assist you with updating your Mac. If you don't see an item named Software Update in System Settings or System Preferences, click the Spotlight icon in the corner of your screen, then type System Update in the search field. From the search results, choose Software Update. If your older Mac doesn't include Software Update, use the App Store app instead. It's in your Applications folder. Click the Updates tab in the App Store to check for updates, or search for software by name. If you need further assistance contact Apple Support directly. apple.co/GetSupport

We’d like to help. If you’re looking to upgrade to a newer version of macOS, check out this resource that can help: s.apple.com/dE0R2n1o5c It includes information on what to do if you don’t see an update available in System Preferences. If you need more help, reach out here: apple.co/GetSupport

Hey there. Find more on updating macOS here: apple.co/3v6A65Q If you still have questions or need further support, connect with us here: apple.co/GetSupport

Thanks for your question! See apple.co/48ElwS7 for options for downloading and installing macOS. If you have further questions, please reach out to us using apple.co/GetSupport.

We’d be happy to help. Here is a link with steps on how to record the screen: s.apple.com/dE0z5n7E8A If you need further support, reach out to us here: apple.co/GetSupport

Hey there. Find out more about updating macOS here: apple.co/3v6A65Q If you need further support after looking that over, connect with us here: apple.co/GetSupport

We’d love to help! Try the steps listed here to see if they resolve the issue: s.apple.com/dE0q5C9G5A If not, please reach out to us directly here for further assistance: apple.co/GetSupport

Thanks for your question! See apple.co/49krs3u for information on downloading different versions of macOS. If you have further questions, please reach out to us using apple.co/GetSupport.

Hi there. You can use Markup to crop screenshots. This resource will walk you through the steps: s.apple.com/dE5c5Z9n2b If you need more help, partner with us here and we’ll assist further: apple.co/GetSupport

We’d like to help out and point you in the right direction for help. If you’re unable to update your macOS, try starting up in safe mode. This can help further isolate software relate issues. While in safe mode, try to update your macOS: s.apple.com/dm4W8n1G0O If you require additional help, please reach out here: apple.co/GetSupport

Your Mac must have the power adapter plugged in to automatically download updates. You can find this mention at the very bottom of this article: apple.co/40OVlov Have more questions? Reach out to us directly by starting a support request at apple.co/GetSupport

Use this article to learn what to do when you don’t see Software Update in System Settings or System Preferences: apple.co/3ieq2Br For more help, connect with us at apple.co/GetSupport

The resource below explains how to change the wallpaper on your Mac: Customize the desktop picture on your Mac - macOS User Guide - s.apple.com/dw4q7d0qg1

We’re glad to help. It’s always recommended to be updated to the latest version of macOS. If you have more questions, reach out to us here: apple.co/GetSupport

@@applesupport thank you for the response.

Thanks for reaching out, we have a great steps that can help with managing the storage on your Mac. You may find help within the following link, as it outlines specific steps for freeing up storage space on your Mac: s.apple.com/dE0W6u8R1X If you still have questions, please contact use here: apple.co/GetSupport

Hey there. Find more on updating macOS including why you might not see later versions of macOS available on your Mac here: apple.co/4911Erv Still have questions? Connect with us further here: apple.co/GetSupport

Hey there, thanks for the reply. This article walks you through the macOS software update process: s.apple.com/DH9w0p1Au2 If those are the steps you are following, you should see the option to update the software there. If not, check to make sure you are not using a Mac with restrictions enabled on it by a school or employer, possibly. If you need further assistance, please reach out to us here: apple.co/GetSupport

Hello! Great question about updating your Mac and we’re here to provide an answer. It does not delete old data that is on your Mac at the time you update it. We do recommend performing a backup before installing an update. Having a backup allows you to restore your Mac from a Time Machine backup if you ever delete your files or can't access them. s.apple.com/dE0q8n3v4B s.apple.com/dE0R2n1o5c If you need continued assistance, please get in touch with the Apple support team via this link: apple.co/GetSupport

yes

If you’re attempting to change a Mac login password, the steps in s.apple.com/dE3w4o7R2n can be used to complete that change. If you require other assistance or have further questions, reach out to our support directly via apple.co/GetSupport

We’d like to assist. You’ll want to make sure you’re following these steps to update your Mac: s.apple.com/dE0R2n1o5c If you need further assistance, contact our support using this link: apple.co/GetSupport

Thanks for your question! See apple.co/3rVYHt2 for what to do if an error occurred while updating or installing macOS. If you have further questions, please reach out to us using apple.co/GetSupport.

We are happy to help you. If you don't have a Software Update option in your Mac settings, you can try to use Search in the corner of the System Settings window to search for Software Update. For more help, please contact our support team here: apple.co/GetSupport

We’re going to suggest using the following article for some troubleshooting - Update macOS on Mac: s.apple.com/dE4q6d8q2L “If you don't see Software Update If you don't see an item named Software Update, choose View > Software Update from the menu bar in System Settings or System Preferences. Or use Search in the corner of the window to search for Software Update. If your older Mac doesn't include Software Update, open the App Store app instead. It's in your Applications folder. Then click the Updates tab in the App Store to check for updates. You can also search for software by name.” If any questions remain, please connect with us from the following link - apple.co/GetSupport

You should be able to update your iMac to macOS Catalina 10.15.7 which is the latest version of macOS that your computer is compatible with. If that is the version you are running currently, then it looks like your Mac is fully up to date as of right now. However, if you’re on an older version of macOS then you would want to work through the steps in this article to update your iMac: s.apple.com/dE0R2n1o5c If you have any questions or if something isn’t working as expected, reach out to us directly and we would be delighted to assist you further: apple.co/GetSupport

Hello! We'd be happy to provide you with some information. The time it take to update your Mac will vary depending on a few things, like your internet speed, connection to the internet, and size of the download.You can learn how to update your Mac here: s.apple.com/dE0R2n1o5c If you have more questions or need more help, reach out to us here: apple.co/GetSupport

Thanks for reaching out! See apple.co/3V01xJK for more information about the Administrator password on macOS. If you have further questions, please use apple.co/GetSupport for assistance.

Hi there. We’re happy to help! To update macOS on a 2015 Mac, you’d follow the same steps that are detailed in the video above. You can also download previous versions of macOS here: s.apple.com/dE5R0u1M8X Contact us here for additional help: apple.co/GetSupport

Ty

For issues with updating macOS, start with the steps here: apple.co/3rVYHt2 For further assistance, please reach out to us using apple.co/GetSupport.

We’d like to assist. Updating does not remove any files. However, you always want to make sure you have a backup prior to updating to ensure all your data is safe. This article explains more about how to backup if needed: s.apple.com/DH3x4r2vi3 If you further questions, contact our support using this link: apple.co/GetSupport

We’re here for you. Updating your Mac should be an easy process when following the steps for this here: s.apple.com/dE4q6d8q2L Need further support? We got you. Just reach out to us using: apple.co/GetSupport

We’d love to help. Please reach out at this link: apple.co/GetSupport

Thanks for reaching out! See apple.co/3OiiZoi for more information on updating macOS. If you have further questions, please reach out to us using apple.co/GetSupport.

We’d be happy to take a look at this with you! If you’re using the same information as before, but now it’s saying your credentials are incorrect, we’d recommend reaching out to us here so we can take a deeper look: apple.co/GetSupport

Hello. It sounds like macOS Catalina is the latest version that is compatible with your MacBook Pro. The following compatibility pages can help verify this. macOS Big Sur is compatible with these computers s.apple.com/dE9q1p9R1N macOS Catalina is compatible with these computers s.apple.com/dE0b3p9z3H If you have further questions, please feel welcome to reach out directly from here: apple.co/GetSupport