Glad to have you on board 💚

Can i use wise card to buy in-game items?

Thanks for the awesome feedback, Nadia! 💚

We're glad you liked the information shared in our video. If you have any questions, let us know 💚

Hello. Thanks for your feedback. We're glad to hear that from you - indeed, our multi-currency Wise card is the best companion, especially when travelling and spending abroad. It uses the real exchange rate, no markups, and no sneaky transaction fees. If you'd like, feel free to share your experience with others here: wi.se/leaveareview 💚

Hey there. We're glad to see that you've been using the debit card while travelling, and that you're excited about its features. We also hope you'll be bringing the card with you for many more adventures going into the future 💚 Also, if anything were to ever come up. Then please feel free to get in touch with us via PM, or DM, on Facebook, Instagram, or X. We'd be more than happy to assist you, of course.

Hey there! We appreciate your interest in getting a Wise card. Like you mentioned, it's not currently available for our customers in Algeria, but you can add it to our wishlist here in the meantime: wi.se/joincardwaitlist You'll be the first to know when this gets added 😊

Hi there 👋 If you're travelling, and you want to get the Wise card, you can get a virtual one, as the card works same as the physical one. Check here how to get it: wi.se/wisedigitalcard However, if you want to get the physical card delivered to a temporary address. Check here if you're eligible for the international delivery: wi.se/delivercardabroad If you are, you can do it following these steps: wi.se/stolenorlostcard If anything remains unclear, kindly reach out to us via DM on Instagram, Facebook or X. Alternatively you can email/call us using this link: wi.se/contactus

Hey there! We always suggest picking the local currency of the country you’re in, leave the conversion to us 💱 And if you don’t have the currency you need, we’ll use our smart conversion technology to automatically convert from your available currency balances. We’ll use the one with the lowest conversion fee, to make sure you get the most from your money. Check out more info here 👉 wi.se/smartconversiontech

Hey, there. Thanks for reaching out, agent here. Depending on where your card is issue will determine where you can use it. For more info on this, check here: wi.se/whereyoucanuseyourcard. With that said, you should be able to use your Wise card in India to withdrawal money from the ATM. Note, you get 2 free withdrawals per calendar month. After your second withdrawal, we’ll charge a small fixed fee per withdrawal. You can read more on this here: wi.se/withdrawalfees. Keep in mind, some ATMs may charge additional fees over what we charge. We have no way of predicting those charges, but they’re usually visible on the ATM before you agree to the withdrawal. Should have any questions on this, feel free to DM us on Instagram, Twitter (X), or Facebook. Alternatively, you can reach out to via email/phone call here: wi.se/contactus.

Thank you for the love, Okyoan! 💚 We do offer services in Cambodia - currently, you can only use our services to send money: wi.se/howtosendmoney However, we're working hard to offer balances as well, so our customers could receive international payments to their Wise account. We'd be sure to put out an update, if anything changes. In the meantime, if you have any concerns, feel free to DM us on Facebook, Instagram or X. Alternatively, you can email/call us using this link: wi.se/directcontactus

Hey there. It seems like you'll be going on quite an adventure, and that you'll be taking your debit card with you. So in a way we'll be going on a trip together ✨ Having said that, you'll be able to use your debit card in order to withdraw funds in Nepal, as long as you're not a personal customer, and your card wasn't issued in the US. For more info on this, and where it is that you'll be able to use your card in general. Please check out our page here: wi.se/whereyoucanuseyourcard And furthermore, it may also be worthwhile to have a look at our blog here: wi.se/wise-card-abroad - as it contains some useful tips and tricks for when it comes to using the debit card abroad. We hope this helps, but please feel free to send us a PM, or DM, on Facebook, Instagram, or X in case you have any other questions. We'd be glad to assist you further.

@@Wise Thank you so much for your helpful response! 😊

You're welcome, and we're here to help you, after all. And if anything else comes up, then you'll know where to find us 👋

Hello, Muhammad. We don't offer balances in Saudi Riyal at the moment, so you won't be able to convert and hold this currency in your Wise account. However, you can have a TRY balance. You can either exchange money before leaving, if you prefer, or withdrawal there locally. We share more info on how to use an ATM abroad, right here: wi.se/usingaforeignatm More about withdrawing fees, here: wi.se/debitcardfees

Hey thanks for reply Just call help line and agent says i believe you can use your car for shopping and other thing in Saudi

That's correct, that you'll be able to use your card in Saudi Arabia. However, we don't offer balances in SAR. If you don't have the local currency, you can still use your card as you normally would. With our smart conversion technology, we'll automatically convert the balance for you that has the lowest conversion fee. Learn more here: wi.se/smartconversiontech We hope this info helps, but feel free to DM us on Facebook, Instagram or Twitter if you have any questions. You can also call or email us here: wi.se/contactus

Hey, Gary! At the moment, we don't have this feature in our app, but we'll pass your feedback to the relevant team and hope that you'll be able to enjoy a better user-experience in the future. For now, you can use these ATM locators to find an ATM near you: Visa locator 👉 wi.se/visa-atm-tracker Mastercard locator 👉 wi.se/mastercardlocator You can also reach out to our other social media channels (e.g. Facebook, Instagram, Twitter). We'll be glad to assist you more there.

Hey, Kaan! It should be possible with ATMs that support the contactless feature, as long as it accepts cards without a PIN. For you to withdraw money with your digital card, you'll need to add digital cards to your mobile wallet, and withdraw from an ATM with contactless. Should have any other questions, feel free to DM us on Instagram, Twitter (X), or Facebook. Alternatively, you can reach us via email/phone here: wi.se/contactus

@@Wise thanks for response

Anytime! We're here to help 💚

Hey there 👋 You can withdraw from most ATMs. If you're interested in finding compatible ATMs in your area, check out our FAQ for more info: wi.se/whereyoucanuseyourcard

Hey there 👋 At the moment, you can only add money and hold it in JPY. We don't offer account details in JPY, so you won't be able to receive money as you need account details to share with whoever wants to send you money, but you can open a JPY balance and top up your account yourself. See the steps on how to open a balance with us: wi.se/create-a-balance If you have more questions, feel free to reach out to us on Instagram, Twitter (X), or Facebook and PM us.