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When you want to increase the capacity of a process, you need to know the bottleneck of that process. Mapping out the cycle times of all the steps in your process give you this overview.
It will also show you what will be the next bottleneck when you increase the speed of the current one, identify opportunities for combining, load-levelling or off-loading tasks to smoothen the process as a whole, and predict the savings any individual capacity improvement will bring your organisation.
#continuousimprovement #operationsmanagement #capacity