Another good thing from CASA.. thumbs up 👍

Great video. Very well adapted TEM for general aviation, good examples. A must see. Greetings from Portugal.

i have leaned so much about this video and I could apply this to our work place...brilliant!...I subscribed and will follow all your videos. Massive thanks for your generosity in uploading this video.

So in what I do, we have short comings in quality of work. I am in manufacturing and things sometimes get made wrong. When that happens we find that there was an error, the client usually finds it or the quality team and then it is definitely someones fault. The team gets around the issue and as the problem is described we figure out who did it. That person is definitely found but what they are not is hated. Because we all know, next month it may be one of us that does it wrong in some form. There are thousands of points of detail and it is super easy to just miss one. The most important thing is just finding out how we missed it. Our deliverable is quality and perfect dimension. In Aviation the deliverable is comfort and safety. Consider that a safety culture is just one where people are committed to delivering on the promise they give to the client and that it is not unprofessional or negligent for that to have gone wrong, it is part of the industry and it happens. People get very emotional about safety, like a problem in safety procedures should never happen and it is morally wrong when it does. This is total BS. People do their best and sometimes that falls short. This is true in ALL areas of life. Parenting, finances, relationships, honesty and safety is just another area that it is to be expected that things will deviate from how they should be. Acceptance of this allows people to find what causes the breach and then you address what made that happen. That is all that matters. It is just a commitment to doing a great job and staying away from the arrogance that a safety breach should never happen when it does.

Good work Trevor