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I HATE selling used cars!
Рет қаралды 45,191
8 ай бұрынStop data brokers from exposing your information. Go to my sponsor
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Selling used cars has been A challenging for me after 22 years of selling new ones. I even created a wall to celebrate good customers, but it's filled with bad memories now. From erasing names off the wall to dealing with scammers, it's been a rollercoaster. Subscribe to my channel to hear more insane stories from the used car business!
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I am the owner of Mike's Car Store In Georgetown, In. We sell used cars near Louisville Ky and ship nationwide. we look forward to helping you. mikescarstore.com
Buying a Car Doesn't Have to Suck™
@ChevyDude 8 ай бұрын
Stop data brokers from exposing your information. Go to my sponsor aura.com/chevydude to get a 14-day free trial and see if your personal information has been compromised
@OffroadCpl 8 ай бұрын
Mike build the price of the warranty into the price of vehicle. Then tell them it's a free warranty that's what our local jeep dealer does on used cars
@ChevyDude 8 ай бұрын
That’s illegal. 🤣
@tdadp 8 ай бұрын
Mike , to be honest with you I would never even try to sell that car with that rust on it straight to auction not worth the headaches
@mph5896 8 ай бұрын
Wait, I missed the rusty car video. You sold that rusty Equinox to somebody for $4k🤣. That should have been parted out.
@paulsracinginc 8 ай бұрын
I’m sorry but that car should have been sent to the junkyard. That car would have failed NYSI.
@matthewherbert9203 8 ай бұрын
Have looked at several different dealers and found The Dude through my brother in law. I will not go to any other car dealer other than The Dude's. He has a customer for life. He is absolutely amazing and Grant is as well. Keep up what you guys are doing.
@donnywolf9250 8 ай бұрын
Welp bud....Look at that wall behind you. Obviously your a super car salesman because every one of those signature on the wall is a success story and those hundreds of signature outweigh the few bad experiences TEN fold. I mean....you started your own business from scratch not even two years ago. Your doing great!!
@jimmulderig743 8 ай бұрын
It’s a small percentage though. You’re doing great and be happy for the positive business you have.👍
@mrallan8063 8 ай бұрын
Wow... you sell some used junk cars. If they have problems, dump them at auction. The body rusted car is not cosmetic and should have been totaled for scrap.
@Ray00069 8 ай бұрын
I’m with you. I sell used cars too and there’s always that something unexpected that happens and no matter how well you perform the inspections and drive them. It’s always something later down the road when the buyer shows up or recently leaves and experiences a problem.
@kenbearsley8322 8 ай бұрын
Joys and fun of being a salesperson. Chalk those bad days up as experience. If you have times like those then other dealerships will be getting the same hassles.
@oleradiodudea.m.4735 8 ай бұрын
Every salesperson has one lump of coal once in awhile.
@johnholmes2808 8 ай бұрын
Your wall is getting really full. Looks like things are going pretty good.
@325xitgrocgetter 8 ай бұрын
To be fair...I've heard about brand new cars having catastrophic failures after delivery. Of course, you have warranty support at that point. I worked for a rental car agency and one of our new cars...literally out for its first rental had an engine failure and had to be towed back to the rental agency.
@mattjaps995 6 ай бұрын
As a small business owner myself Peeples sense of entitlement frequently horrifies me. It is shocking how seemingly good people turn evil on a dime. You are doing the right things and you cannot control the evil of others. Keep up the great work. Love your channel.
@john67654 8 ай бұрын
A big hello from a small town Thurles in Ireland 🇮🇪
@ricklandon3452 8 ай бұрын
Love your channel, I wished I lived a little closer to you, I'm about an hour and a half away, I would love to come help you sell vehicles. for 24 years I owned a small car lot in Michigan, outside of my full time firefighter job, I ran my lot exactly like you're doing. Had some minor issues like you have had, I hated letting people down, I would tell people its a piece on machinery put together with parts from hundreds of suppliers, and its driven up and down the road, things are going to wear out. After a few years I started buying off lease trucks and SUV's with factory bumper to bumper warranties. Life was so much better after that, if there was ever a problem (very rare) the customer just took it into the dealer for the warranty work. life was great!!
@michaelbaka4777 8 ай бұрын
I bought an '11 Chev Traverse with 126k on the clock. BUT!!! I spent the time to crawl over and under it, checking everything I could. It had the timing chain tensioners done already. Car was clean, straight, drove and stopped well. After about 6 months, steering rack started to leak. Pulled it and had it rebuilt, put it back in and was good to go. My point is, I knew I was buying used so I knew I was taking a chance. But this car was LOVED by the previous owner and it showed!! THAT is what I look for in a car, did the other guy love this car?? That tells me a bunch about how it was cared for. I still have it, had to do a few other things to it but what a strong, nice driving vehicle!! Got almost 149k on it now, needs nothing. Point is, ALWAYS look for the love!!
@ralphadams4478 8 ай бұрын
You need a budget row for rusty and questionable autos
@mph5896 8 ай бұрын
Yeah, send them to auction and avoid the headache.
@jaya.0069 8 ай бұрын
Never buy or accept junk as a trade in!
@MisterMikeTexas 8 ай бұрын
I personally wouldn't sell a car with that level of rust. It may be satisfactorily safe, but I believe I would send it to auction, and let someone else deal with it. It's not a good perception, imo.
@TriCountyMotorsEastman 8 ай бұрын
I would probably sell it at an auction, too, just because I know how people are. They can sign every acknowledgement imaginable and you can be 100% honest and they will still 9 out of 10 eventually come back and complain about it.
@T.S.T2014 8 ай бұрын
You cannot honestly hold your head high with full knowledge of how bad the rust was on that vehicle. It should never of been sold onto another client.
@robertclubs9908 8 ай бұрын
Awesome job my friend.
@m.mickeypayne9811 8 ай бұрын
I would never buy a Chevy Equinox. Yes, I like the vehicle. I used to work at Disneyworld and Chevrolet is a sponsor. All our fleet vehicles were Chevrolet. Every year , the engines had to be replaced because we drove a lot. When travel, I prefer to drive cross country. I can't afford a new engine every year. I prefer the older trucks. Both Ford & Chevrolet. Back when vehicles were made to last, and one just replaced a part and the vehicle was good to go. 😊 😮
@mph5896 8 ай бұрын
Friends dad was looking for a used car. My advice, avoid anything domestic with a turbo. Especially 4 cylinders. Also avoid Equinox and Traverse like the plague.
@septsixquatredeux 8 ай бұрын
Equinox Sport 2008 was my fav of all of them
@jaya.0069 8 ай бұрын
2011 Tacoma 203,000 miles with no repairs other than scheduled maintenance. Best vehicle I've ever owned!
@danfischer518 8 ай бұрын
Love your videos! (Tami F., your fan from Columbus, Indiana.)
@Co1eTrain84 8 ай бұрын
As soon as you mentioned a Colorado Diesel I instantly thought "shuddering transmission". I had a 3.6 early 2nd Gen Canyon with the 6 speed and it was perfect but I think a lot of the 8 speeds had issues
@purpletigerracing7087 7 ай бұрын
I guy I worked with at a dealership, saw this used Roadmaster on the lot he liked. Drove the thing for a few weeks back and forth to work, shopping, whatever. Buys the car. Within a week or so, the transmission fails. Crazy. It happens.
@markwilliams6785 8 ай бұрын
That’s why I prefer new over used. I totally know that you’re a honest person and want to make people happy with a used car sale. Even though you have done your best to make everything work on the vehicles. But buying a used vehicle is just that. It’s used and something can and quite possibly will go wrong. I wanted to buy a vehicle from you but I prefer new cars. Plus you didn’t have what I was looking for. Heck, the Cadillac dealerships didn’t have any in stock. So I bought the only used one they had. Month later, I’m in/out of the service center for weeks getting an engine light fixed and still getting a shuttering fixed in the transmission. Am I mad at the dealership…no. I bought it fuller knowing that something might come up. They are doing their best to fix the problem. You just keep doing what you are doing. You’re a good person and we need more people like you.
@b4804514 8 ай бұрын
Not everyone can afford the $10,000 depreciation on a new car the first year.
@markwilliams6785 8 ай бұрын
@@b4804514 , unless you plan on selling it a year later, then yes you can.
@alexc1287 8 ай бұрын
It’s amazing how many scammers are out there
@markdavey2107 8 ай бұрын
Folks are so easy to blame someone else when they sign the deal...and know it's pre owned..things happen everyday with even new cars that need repairs..when u buy anything u have to take in account things will have to be fixed eventually new and used ...
@mph5896 8 ай бұрын
You are correct. Used cars are just that, Used. BUT when you pay full retail price for an item that is used, that is presented as fully inspected and wonderful. It frustrates people when they break.
@Tony-yn5un 8 ай бұрын
Even after inspections things come up. I worked for CarMax and other dealerships over the years and they have issues that come up too. It's a part of the car business that can't be avoided 100%@@mph5896
@wehttam1 8 ай бұрын
I bought a brand new 2022 Colorado with 4 miles. That thing had a shudder from 1st to 2nd gear when cold. After warmup, it was fine & dealer said it was normal. The A/C compressor sounded like it would explode at any moment... And again, dealer said it was normal. I did not have a good experience with GM & needless to say, I traded it for another Ford. No more GM for me.
@brianfisher8157 8 ай бұрын
As a service advisor for almost 20 yrs at dealerships one thing I learned is there is such a difference between new(used) and old (used ) just two different class of people. Kudos for you trying to branch out on your own. Best to stick with low milage 5yrs old or newer. Less customer problems. Good luck!
@disneyfan9099 8 ай бұрын
Yepp
@TriCountyMotorsEastman 8 ай бұрын
Someone who has just bought a car will never believe it but sometimes used cars just mess up the first time right after the sell. I sold a buick one time. I had been usi g it as a peraonal car and put around 10k miles on it in the 6-9 months before i sold it. In fact, the guy was waiting for me at the lot to look at a different car when I drove up in it. It never had any mechanical issues in the time i drove it. However, the transmission went out a week after he bought it. I made it right but people are going to believe you knew it was bad when you sold it more often than not even though you had no idea.
@stumpyslvr 8 ай бұрын
Where I live the police in cooperation with the highway traffic safety board do road side spot checks for road worthiness. I can honestly say that Eqinox would be taken off the road if it was stopped at a spot check. You would be given an order to repair it within a specified time and it would have to be inspected to be insured again. My friend had a chevy truck with a very small amount of rust on the cab corner and he got a must repair notice. It's different regulations in different locations. I would never take another car like that on trade.
@agrippa1234 8 ай бұрын
Buyer's remorse plus a dealer telling them the car is not safe to drive coming back frustrated/scared is not really surprising.......but like a lot of people who appear dedicated to their goals, failures leave a stronger legacy than successes.......
@Stevel5662 7 ай бұрын
Thank you for your videos. I have a question for you. I am in the market for a now car and desire to buy a Chevrolet compact car. Do you have any suggestions as to what to purchase in the 2022 and newer models?
@tomasso883 8 ай бұрын
You said it had slight rust when they traded it in, no, it was rusted junk, the Chevy dealer was right it was a dangerous vehicle especially if it was ever hit, it would of crumbled like burnt toast.
@chrismavig4545 8 ай бұрын
Didn't the Chevy dealer sell cars CPO? Maybe start including warranties on some cars in the price. Trial basis would be a good start.
@disneyfan9099 8 ай бұрын
Not worth it at all
@brenthayward4422 8 ай бұрын
Gmc 460 trannies are very common for going. Just did mine in my 08 sierra. Got off lucky knowing people at the transmission shop and a good mechanic and allin it only cost me 2450 canadian
@rickcoleman8903 8 ай бұрын
Compared to the quality of new cars it can't be much worse.
@johnmudri7866 8 ай бұрын
Back in 2020 in the beginning I had to get a new car because my 2001 Hyundai accent trans was going. So my dad and I went to a Toyota dealership and we got a pre-owned certified 2017 Toyota Yaris IA. My dad wouldn’t get no vehicle unless it was under warranty. Also I got the vehicle at 35 thousand miles, 20 thousand miles later my car needed a new transmission. Thankfully we had the warranty because they replaced it and all I had to pay was $100 deductible.
@randy74989 8 ай бұрын
Tesla recalls nearly all vehicles on US roads over lack of Autopilot safeguards BY DAVID SHEPARDSON, REUTERS - 3:12 PM ET 12/13/2023
@vladchan 8 ай бұрын
You never should have sold that rusty car, you knew it was junk. The customer thinks it's cosmetic because they don't know any better. Nowhere on the planet would it pass inspection. This is not a $4K car, it's a $100 junkyard car.
@minimeee04 8 ай бұрын
Agreed that was a death trap.
@cousinjohncarstuff4568 8 ай бұрын
That one should have gone to the auction and become a headache for another dealer....
@petemedina8446 8 ай бұрын
So true 11:39
@brianfisher8157 8 ай бұрын
Could have sold it in Florida. No inspection!
@georgedrake1430 8 ай бұрын
He must do alot of fake safety. He should not have a dealer license
@slswisher 8 ай бұрын
Should never have sold the Nox. Sone cars are just not worth the money.
@howardgore9807 8 ай бұрын
I like how you have explained the low percentage of bad things that could come with a used car.
@chrismast2790 8 ай бұрын
Would it be accurate to assume that a used car at a dealership is generally of lower quality than a used car at an independent store like yourself? I'm curious if dealerships are more picky/take less risk... or if they are just better at hiding flaws.
@benjaminfallon1072 8 ай бұрын
Going Rogue on the ROW-GOO.
@DK-sc4gn 7 ай бұрын
You had 1000 Corvette on order, but you wanted your own dealership!! Welcome to the real world of a small used car dealership sales. If you try for the brass ring, you take the risks and headaches!!
@R0MANS109 2 ай бұрын
I'll never trust a used car salesman. So I must know something about cars.
@dougbriggs4176 8 ай бұрын
The Equinox wasn’t a Canadian issue. There was a massive recall on the 2012 models (I had that year) and maybe more, to fix a knowing issues with the possible of rust on the doors due to poor welds. I had mine fixed and no issues, my guess was the owners of the one you took on trade never had the recall work performed.
@oleradiodudea.m.4735 8 ай бұрын
States should simply require all used cars be sold with a 3 month/3,000 mile engine and power train warranty the all these mechanical returns would be solved. As for body issues like rust I don't know what more Chevy Dude could have done. Not selling anything like that in the future would be wise. It tarnishes your reputation.
@bboysfanatic 8 ай бұрын
You know how much that will cost? It would make the $4000 SUV $7,000. Not to mention the fine print of what's not covered.
@oleradiodudea.m.4735 8 ай бұрын
It's not that much. Engine and transmission is costliest.
@ZXX984 8 ай бұрын
You know your cars and run a well established reputable business. I may use your dealership when I purchase my next SUV. Will need it shipped though.
@zeljkodjukic5889 8 ай бұрын
What warranty extended good you recommend for used car what's the name and phone company ?
@darrenlub 8 ай бұрын
Little bit of rust?😅
@K-cee-M 8 ай бұрын
For 4K 😅
@JoeCram 8 ай бұрын
Row-gah , not Ragu 😂
@747rotate 8 ай бұрын
Easy fix for all of this is to quit selling Chevy's... LOL
@rosskovelman460 8 ай бұрын
Aura is great…they also have software for computers as well, VPN and AV.
@tomasso883 8 ай бұрын
Trax are 3-cylinder pieces of junk, and a complete joke.
@blancytennis5207 8 ай бұрын
That's why I wholesale my vehicle's instead of retailing.
@fury7077 8 ай бұрын
Don’t worry you know new cars also take a dump unexpected .. a that is more frustrating because is a new vehicle a should not have any issues.::
@SeanButler-nt5zi 8 ай бұрын
Here In England that car is dangerous on the road man
@moklock 8 ай бұрын
Used to be a 100% GM guy. Chevrolet and Saturn during its earlier days. These days I’d stick to the cleanest Toyota and Honda. The best choices there even are slimmer every year newer, as I also say avoid CVTs and turbos in any car buying advice
@GoogleDoesEvil 7 ай бұрын
I was the opposite, was a Honda guy and I still like them but my GM has held up so, so much better despite twice the mileage. I did get a 2015 Camry and a 2022 Tacoma and I was extremely disappointed with both of them. Easily the worst vehicles I ever had.
@georgedrake1430 8 ай бұрын
Why would you sell a rusted out car and for 4000 wow did you fake safety it
@garybadessa6592 7 ай бұрын
Why would you sell that!!
@telman5221 4 ай бұрын
i'm from canada and we don't have cars that bad, this is parts only, here you will go to jail for selling this death trap
@badbilly429 8 ай бұрын
Yup been in the business but I no longer am. Anyone that finances a used car has the mentality that it’s a “brand used car” I just bought this car with 150,000 miles on it and I have a note on it, it’s not supposed to break down, or cost me any money to maintain.
@disneyfan9099 8 ай бұрын
Yep
@shaneharrison9609 8 ай бұрын
Man are Canadian vehicles really that bad? Curious because I bought one that was in Canada for three years.
@stephenobrien2676 7 ай бұрын
Not all Canadian cars are like that. I live in Canada, had many used cars. Not one is like that. Some little rust on cars over 10 years old. We are told to not get cars from the south of U.S. because of flooding issues. Of course that is also only a few cars. Each one is separate case. That rust was terrible
@user-zs4um9lw3n 2 ай бұрын
A Nissan Row-goo??
@jimmywalters3071 8 ай бұрын
Can't you find a good warranty provider that can provide your customers with a small warranty for like one year, 12,000 miles on used cars for a low price $$ .You can add this to the price of the cars for piece of mind.
@TriCountyMotorsEastman 8 ай бұрын
Good warranty providers aren't cheap. Also many customers don't want to pay more for a warranty. Even if you said it was included in the price, they will ask how.much lower you can go by leaving it off.
@Zraupp10 8 ай бұрын
$4k ? i'll buy it for $2,500 ?
@gwillis01 8 ай бұрын
hello Chevy Dude
@TheKobeallen 13 күн бұрын
If u sell trash...Then u are not different from the rest of the dealers...if u want to sell the idea that You are different, Then focus on selling reliable Cars. Simple! But noooooo, Selling trash, and wash ur hands.
@petersmith6520 7 ай бұрын
$4k? It’s worth a few hundred dollars at best.
@smohhking6578 8 ай бұрын
did, did he say ro-goo? they do say there's a first for everything.
@Ka_Gg 8 ай бұрын
The reason you got sued over that Rogue is because of the way you say it. lol. "RowGoo"
@MisterMikeTexas 8 ай бұрын
Hmm. I've never heard "Rogue" pronounced that way before. I think the "u" and "e" are silent. 🤭
@stevehrocks 8 ай бұрын
I guess you pronounce Rogue incooon porpoise?
@shane401 8 ай бұрын
The stress of being Self employed and everything's on your brain. I feel ya. I own a Paving company. Godbless
@samuelhomer8885 7 ай бұрын
People can't afford new ones 😭 so sell what they can afford and try to be happy with what you can do what is your address with the zip code
@TheSleepingonit 8 ай бұрын
So why are you selling used cars?
@markh.6687 8 ай бұрын
Because getting a new car franchise is very expensive; manufacturers set the requirements high, including capital (money), equipment, service/parts, etc. Mike needs to show a successful track record to GM to ever hope to get a dealership.
@TheSleepingonit 8 ай бұрын
There are other careers out there
@tommatthews9341 8 ай бұрын
Just sell reliable used Corollas!
@jaya.0069 8 ай бұрын
And Tacoma's. My 2011 has 203,000 mile with no repairs except scheduled maintenance.
@MisterMikeTexas 8 ай бұрын
Scotty Kilmer might agree with that.
@GoogleDoesEvil 7 ай бұрын
@@jaya.0069 My 2022 Tacoma was the saddest vehicle I ever had, the second saddest was a 2015 Camry. Will never buy Toyota again. Made in Mexico junk like everyone else but costs twice as much. Best vehicle I ever owned was a 2004 Silverado that has 280,000 miles on the original engine and transmission and still runs like a clock and is in great shape. My Honda has half of those miles and is falling apart.
@Blackmajic21 8 ай бұрын
Never sell rust buckets, period. Not worth the headache.
@snidelywhiplash285 8 ай бұрын
I like the Nissan RowGOO!!! I was thinking about buying one soon.
@dadvibes8861 8 ай бұрын
Ro-goo??? It's Rogue!
@Tundra-pw2cu 8 ай бұрын
You need to close Mike's Car Store and go back to work selling for a new car dealership or be a Sales Manager for them. Owning you on business is a big headache. You would be better off in the long run working for a dealership. You could also get into the wholesale business of buying and selling cars wholesale and running though the auctions. You may be better off than dealing with the public.
@davidginsberg1605 8 ай бұрын
auction junk
@jaya.0069 8 ай бұрын
Junkyard junk!
@TechOut 8 ай бұрын
Nissan Row Gue lol its Rouge like you've gone rouge
@drsysop 8 ай бұрын
2020 & up Equinox's are in Mexico now & there even worse as poor quality control issues there. GM is in trouble now again & not looking good. UAW strike still going on with GM in US & Canada as plants still closed. Most of those SPAM calls are coming from India, Africa & Philippines -Cheers!
@MisterMikeTexas 8 ай бұрын
I thought the strike was resolved.
@drsysop 8 ай бұрын
@@MisterMikeTexas Not yet on GM but Ford & Stellantis yes.
@JohnRumfield1976 8 ай бұрын
Bro your seasoned salesman. come on. Sales order car sold as is buyer hold seller harmeless for any mechanical, cosmetic or any issues as is. sign it. both. They complain show them what they signed. If you buy this car and it breaks in half you own both haves. Stop your bleeding. Get hard but fair. If you have the profit to make a small repair after the sale dont do it you just legally broe the as is agreement. Offer a service contract they turn it down tough. Just fair. if you want exchange the car they bought for another ok optons Seperate buying or a trade have your mechanic chack it out trans drive it.
@Ornelas11B 8 ай бұрын
This guy’s hard up to be selling garbage that.
@jcrawford5569 8 ай бұрын
Row-goo?
@babeadams9351 8 ай бұрын
The solution is simple, stop selling junk when you know it's junk
@kentimque8435 8 ай бұрын
Simple solution, go back to selling new cars
@bigtim1213 8 ай бұрын
But that was a funny movie used cars
@billiacullo5714 8 ай бұрын
You are an honest person. Don't let these few people ruin your day. If I were going to buy a used car I would drive from Illinois to buy from you. You are one of the few honest car salesman around.
@minimeee04 8 ай бұрын
Well i wouldn't that Equinox was a death trap.
@badtoro 8 ай бұрын
@billacullos Umm you must be watching a different channel.
@onnu2001 8 ай бұрын
All I can say is stay up market b/c if you move your business to the sub prime you'll get nonstop whining from helpless people that don't think they should make payments the first time its required that they open their wallet. That or they demand free service work for the life of the loan on the car. All my joy has been stolen from me. It's truly misery.
@22ndfret 3 ай бұрын
I told u it would be a mistake. Go back to the dealer and live your life
@AlesterSinclair 8 ай бұрын
Awesome
@imbowser 8 ай бұрын
my wife and i love your channel, would you guys be into swinging with us?
@proreviews7191 8 ай бұрын
If you pronounce it Rowgyew i'd sue you too 😊
@mattcox846 8 ай бұрын
You an Craig from flying wheels should do some kind of collaboration you guys are the best on KZfaq in the car biz
@minimeee04 8 ай бұрын
Was that the actual footage of the rotten car you sold the Equinox if so that is an utter disgrace as a dealer you should have the customers safety at the top of your list that car wasn't structurally sound and should have been sold for scrap or dismantled for parts. I couldn't sleep at night knowing that was back on the road with a customer who could have his family in it.
@disneyfan9099 8 ай бұрын
Someone bought it
@roycervantes1341 8 ай бұрын
Yee Yee !!
The Fast Lane Truck
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