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In 2021, the International Coach Federation began following the updated ICF Coaching Core Competency Model. This official interview with Sackeena Gordon Jones, MCC, provides an in-depth explanation of Section C. Number 6.
Learn more about the ICF Coaching Core Competencies at coachfederation.org/core-comp...
C. Communicating Effectively
6. Listens Actively
Definition: Focuses on what the client is and is not saying to fully understand what is being
communicated in the context of the client systems and to support client self-expression
1. Considers the client’s context, identity, environment, experiences, values and beliefs to enhance
understanding of what the client is communicating
2. Reflects or summarizes what the client communicated to ensure clarity and understanding
3. Recognizes and inquires when there is more to what the client is communicating
4. Notices, acknowledges and explores the client's emotions, energy shifts, non-verbal cues or other
behaviors
5. Integrates the client's words, tone of voice and body language to determine the full meaning of
what is being communicated
6. Notices trends in the client's behaviors and emotions across sessions to discern themes and
patterns
Do you have any questions, tips, or ideas about this core competency? Let us know in the comments!