I have a shop in the US so I can get the parts easy. Still expensive. The axle thing. They often come in broken in half with the person still riding it and it gets noticed in the shop during another service. Those axles are made of the finest cheese. Bigger and strong riders have moved on from them but the noise is such good marketing

I'm impressed you managed to not post a 3 hour rant about the obnoxious little 1x17 o-ring in the drive side end-cap. I redid the freehub bearings in my i9 Torch hub not too long ago, and that one o-ring took more time than the entire rest of the procedure combined.

The more I learn, the more DT seems to be the way to go. The mechanics’ choice…

Nice one! Lovely craftsmanship

Stuff like this is geting so common. It's a shame that shop #1 didn't do their due diligence and get a proper fix on the go. Most intersting to me though are the ridges you can see in the fubar'd freehub rising up behind the pawls; in my experience this can be a great indicator that the hub simply can't or won't take the amount of torque that it's being asked to deal with and - with the rise in e-bikes and for heavier, more powerful riders - I'm seeing this kind of failure more and more often...all of which are exacerbated by lack of preventitive maintenance. In these cases I'm learning more and more to spec an option with a steel freehub where possible; Hope or Bitex for the win IMO! A great video as always folks! Always keen to see your opinion and experience presented clearly.

Interesting video, just reminded me to order new bearings for my bike thanks

this kind of shit is why any hub replacement or new wheel build i do now will always use dt swiss hubs, unless the customer specifically wants something else. Simple, very durable, easy to service, and spares are cheap enough and easy to find. for the price of those replacement i9 bits you could have a full set of 350 hubs, it might lack the bling factor but they'll be more reliable and you'll be able to feel shit all difference on the trail.

In Belarus it so hard to find and get any sort of repair part, that's why a lot of mechanics start to produce they own parts. Any sort of fork internals, hub axles, axles fo suspension - all of that is easier to produce at the place, rather than order.

A friend of mine is a wheel builder and a couple of years ago he was dealing directly with the UK distributor at the time and they were happy to supply hubs at cost price without him having to carry any stock. I did hear they changed distributor since then so obviously Lyon aren't interested in smaller retailers as Shorelines was.

I just had my i9 wheel set fully serviced by Lyon Equipment. I ordered the parts with them and They turned them around in 2 days, very happy with there service

Shimano angular contact (cup and cone) bearings. I have never had one fail in years of use.

Fantastic. Thank you for sharing. There isn't enough informative bike maintenance videos like this available. Is your over axle kit part of the Wheels manufacturing bearing press kit or something I could buy seperatly? Thanks. Richard. PS I love using the grease syringe applicators I bought from you.

I worked at 2 shops that have hope accounts without holding mandatory stock of any kind. The shop I'm at at the moment deals with lyon and the only thing they seem to get is ortlieb bags (which don't sell very often), it's just a minimum order for free carriage (like hope).

I wonder how much it would cost for local machinist to make that axle?

Stupid question, but isn't there a point where you just give up and rebuild the wheel on some DTSwiss hubs or something? Makes it cheaper to service in the future as well.

The whole distribution protection activity is of similar nature to the mofia, getting many parts from Europe and GB now in North America involes freight forwarders and friends addresses.

Might of just bought a Novatech hub for €60-takes 6902 bearings throughout. Rebuilt wheel. Rather than spend obscene amount of money for spare bits…..just a thought!

I’ll just stick with hope thanks, even though hopes on the other side of the world I’ve had nothing but fantastic service from them

Thats exacly what has happened with my Damil Components hub, shit quality and nothing else, this was the second time since April I had to email them, first time was when my front hub exploded basically , and how for the rear hub, first time they just send the new hub no questions asked, and now I had to go thru the hastle of sending the hub to Italy...

Im moving there just so i can be close to your shop!

I have found Industry Nine customer service to be second to none. They sent me a replacement freehub body free of charge all the way to Europe a couple of years ago.

Chris King hubs aren't cheap to replace but live on

Shorelines are the distributor for i9 based in Sheffield

Wow that freehub is expensive!

Did a similar service myself this weekend. I've found if I wrap a cable tie around the pawls it just drops straight in, although you didn't have any trouble so this seems irrelevant. Thinking about upgrading to the Scribe gravel wheelset, which uses a similar ratchet to the DT Swiss. Any thoughts on the Scribe wheels?

Hello, I have a question about the type of grease I should use during cleanup / maintenance as an extra barrier against elements for areas such like headset and BB. I've noticed that many bikes come built with bearings covered white lithium grease around the bearings (on the outside). In my opinion it's not a correct type of grease for this purpose, it solidifies over time and because of that it is no longer an effective barrier. Am I doing the right thing when I use other, high viscosity type of grease that does not solidify? I'm not sure, because I have found this type of white grease also behind the nylon caps of Sram GXP BB and this was surprising. But I don't know if these BBs come with these nylon caps pre-greased in factory, or was it the bike builder choice of (cheap) grease to be used there.

Have Pinner Machine shop in Canada make you a stainless or titanium axle.

Has this happen because of lack of preventative maintenance/over washing?

How much is a new wheel on e.g. a Hope hub or a rebuild on a quality hub?

But if you use the bearings like example NTN, SKF,.. and have the right bearing number you are good to go right?

It seems sometimes the whole hub is cheaper version than individual parts.

DT Swiss all the way...

The mind boggles that people arent capable.of sourcing a new hub and lacing it into a wheel, even if they have to bring it into a shop to true..

Shouldn’t bikes (amongst loads of other consumer goods) also be covered by the right to repair and consequently to be able to source spare parts?

How did the actual spokes/nipples look like on that wheel?

It's beyond me that a bike shop would put a buggered up axle back on that wheel. A brainless maneuver indeed.

Just get a lathe already and set up an anodising bath. We've seen how spacious your shop and office are.

Operative word : LONG TERM FIX !!!! #EnoughSaid #TheEnd

Hi parts not easy too get in the uk and bikes

long term fix: bin the hub and rebuild onto a Chris King. The £600 rim deserves a decent hub with the best bearings and general build quality by a country mile. Chris King also sound so much better than i9.

i9 hubs are provably the most overrated hub on the market. In fact all their product's (wheels, stems, headsets) are about 50% more MSRP for a similar quality product from a competitor. A DT or Hope freehub swap costs less than half what the hub cost from i9. Also if Lyon were any decent of a distributor they'd do a cash sale at least at wholesale to industry.

This guy must be doing something wrong. We have a Lyon account and don’t have to keep a surplus of stock.. literally just took one phone call and email to set up. Easier than paying the ULEZ charge. Hope he swallowed the extra cost and didn’t pass it on to his customer.

Cheap jobs dont work !! Always worth getting it done properly