Inside Delta's $2 Million Renovated Airplane Meal Kitchen

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Inside Delta's $2 Million Renovated Airplane Meal Kitchen | WSJ Booked

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Күн бұрын

Delta Airline’s largest hub is located in Atlanta, Georgia. We visited Delta’s domestic kitchen - one of the largest facilities they own - to see how they make thousands of first-class airline meals on an average day.
From preparing food to packaging thousands of meals in one day, how does Delta serve so many passengers so efficiently?
0:00 This kitchen in Atlanta’s Hartsfield-Jackson airport can prepare food for 350 planes in one day
0:29 How the staff prepare nearly 40 different meal components
1:36 How are so many meals cooked and packed before takeoff?
3:21 How Delta Airlines wants to grow and expand menus
Booked
Your trip may be booked, but there are hundreds of people and processes that help you travel to where you need to go. From airport logistics to cruise ship procedures, WSJ’s Booked peels back the curtain on the travel industry, guiding viewers behind-the-scenes through the lens of industry experts.
#Travel #Food #WSJ

Пікірлер: 120

@Eric_Luke Жыл бұрын

The meals on Delta One are the alway a treat! The crazy fact that I can enjoy a gourmet lunch on tablecloth at 30,000ft is not lost on me. Absolutely mind-blowing logistics running an airline.

@richanddebshawaiiadventure4340 Жыл бұрын

narc

@sherrinunya4079 Жыл бұрын

Long time Delta flight attendant here. These meals are amazing to us that they can sling them out so consistently! Bravo on a great job!

@richanddebshawaiiadventure4340 Жыл бұрын

narc

@traviswalstrom Жыл бұрын

Some unsung heroes making our in flight meals right there 🎉

@tombolton259 Жыл бұрын

Love this! So neat to see behind the scenes of processes we generally take for granted.

@boohere2 Жыл бұрын

Funny. I just watched a behind the scenes ,but it was Singapore instead of Delta. Video youtube called How Singapore Airlines Makes 50,000 In-Flight Meals A Day. Type if on youtube. It's quite interesting. Longer video then this one. I've actually always complained of the food on the airline in basic economy.

@rd9102 Жыл бұрын

Not gonna lie, their food looks great. Better than what i'm used to on a plane.

@ceooflonelinessinc.267 Жыл бұрын

Another fantastic video, thank you WSJ!

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@pipegarmich Жыл бұрын

Great video ,very informative and the food is incredible

@gamingbtc Жыл бұрын

Glad to see Delta is innovating constantly. How about that constant innovation where you make the seats smaller and reduce leg room by 1 inch every year. Brilliant company.

@mirzaahmed6589 Жыл бұрын

Delta hasn't reduced legroom or seat width in years.

@pipegarmich Жыл бұрын

@@mirzaahmed6589 exactly ,the width of the fuselage hasn’t chaged

@organicnectar Жыл бұрын

But the fact is they did reduce legroom. It says a lot when Southwest has the best legroom of any US domestic carrier, but often had the lowest prices.

@_w_w_ Жыл бұрын

@@organicnectar You are clueless. I fly Delta constantly, and they have their share of issues but you are completely off on this topic. Delta still has the most relaxed seat pitch of any US airlines except may JetBlue, and Delta lead the US in widebody economy seats. When you say Southwest often has the lowest prices, then I know you are beyond clueless. NO, Southwest is the most expensive airline especially for people booking flights a few weeks before departure. My company has mountains of data to show that and justify why we tell our employees not to fly on Southwest. Southwest is only cheap during their few fare sales and when you book many months in advance. Simply put, you dont know what you are talking about.

@organicnectar Жыл бұрын

@@_w_w_ try reading next time. Southwest and Delta fly one similar aircraft, the 737-700. On that aircraft, Southwest always has 31 inches of seat pitch. Delta will have 30 or 31. Averaged out, guess who wins? With reading not being your strength, allow me to help you. Southwest wins. In fact, Delta is 30/31" on all their aircraft. On all of their other 737 variants, Southwest 32/33". Again, using your brain and not your passionate heart, reason tells you Southwest wins again. As far as pricing, I did write that Southwest is often the cheapest, because they are. On average you'll pay about $230 for a Southwest segment one week out. Buy in advance, you can get it for anywhere from $59 to $109. Fail to plan or be reactionary like to seem to be and you'll pay from $300+, even $500 for a last minute seat on a sold out flight. You be you. Live your best life. And when you get out of your 20's and get some life experience, you'll realize you can't beat the math of 31 vs 32. Even with an error laced, online rant.

@ropro9817 Жыл бұрын

Lol, hard to believe they're slicing cherry tomatoes one at a time at an operation like this. Have they not seen the deli container lid hack? 😆

@Baker_king12 Жыл бұрын

There are tools to expedite cutting cheery tomato’s but that hack you mentioned is a major occupational hazard cutting horizontally like that is a good way to get yourself cut.

@tedlovejesus Жыл бұрын

It is not a good form of work after all

@paulg9484 Жыл бұрын

It's good for all the automation. I wonder what their fall back plan is in case robot or a truck fails.

@morpheusgreene2704 Жыл бұрын

people starve lol

@elfulano5884 Жыл бұрын

Employee overtime!

@NewrestGroup Жыл бұрын

Thank you for sharing our people’s know-how in Atlanta ! It is important to present the whole supply chain, logistics, innovations and safety steps involving our work, and you did it greatly.

@sz4280 7 ай бұрын

Delta was my airline I rode on from 2011 to 2016 and once in 2017. The meals on economy class was probably sub par quality , I rode Delta first class from PVG to DTW in 2011 on Boeing 747 and it was excellent which had scallop and ice cream. I would like to ride with Delta again when given the chance for 2024.

@mirzaahmed6589 Жыл бұрын

Only 3200 meals a day? With 1100 employees? Shouldn't they be more productive?

@chittasandeep Жыл бұрын

Exactly that’s what I was thinking. Maybe they meant 3200 types of menu

@kensmith979 Жыл бұрын

And it said the machine could sanitize up to 8,100 metal carts per day. 1100 employees; 3200 meals; 8100 carts….. 🤔

@_w_w_ Жыл бұрын

It's joke - all marketing fluff than substance. Go to Asian or Middle Eastern airlines... they serve meal to every passenger no matter the length of the flight. Those kitchen operations are truly impressive. This is someone in Delta Atlanta office want to get their quarterly KPI met, so make a big fuss on their lack luster meal service.

@cazarilolsen4630 Жыл бұрын

Always find this kind of thing interesting.

@_w_w_ Жыл бұрын

I think we US consumers expect so little that this can wow so many people to comment. Delta caters 12 or up to 18 or so meals per flight for only specific flights. Meaning First Class passengers of a flight that's over 2.5hr or so of distance, and only at designated meal times. That and a few international flights Delta offers. Go to Asia, EVERY FLIGHT EVERY PASSENGER gets a meal, even on a 50 min short flight. Those airlines mostly operate widebody aircraft that holds 300+ passengers per flight versus the smaller narrowbody Delta uses. Their caters put out way more meals than this Delta kitchen and at better quality. Any of the Asian airlines' economy meal is on par if not better than Delta's First Class meal. Same for the Middle Eastern airlines... All of them have much more intricate meal components and better presentation than Delta's.

@koladejoseph3118 7 ай бұрын

"7 days a week, all year round". Wow!!! Kudos!!! 👏🏽❤

@M00N369 Жыл бұрын

I soo wondered this just the other day!

@lmjr400 11 ай бұрын

Great job delta

@alyssam1159 Жыл бұрын

So much spam in the comments

@mirzaahmed6589 Жыл бұрын

Where? I'm not seeing any.

@Jblast252 Жыл бұрын

school lunches can used this plus military bases

@ikmarchini Жыл бұрын

All this for airline food?

@megandonaldson4635 4 ай бұрын

Super clean Kitchen 💓

@kartikpandey1353 10 ай бұрын

Nice to hear a Briton on an American channel

@boobbyjz Жыл бұрын

“Delta has not said yet how it will affect ticket prices”. It won’t. This was not an effort to reduced ticket prices. This was an effort to reduce cost, in order to increase shareholder pricing, at the expense of jobs. That’s fine, that’s legal, that capitalism. But don’t try to pretend it’s something it’s not.

@Saiya6CIT Жыл бұрын

Su hermosa voz es suficiente regalo para la humanidad

@tomallen6073 Жыл бұрын

Quite the task, most take this for granted.

@gr8libra Жыл бұрын

If only this food is available on stores... I'll be up in the skies

@auro1986 Жыл бұрын

how? it's like those automated factories. these people wearing hazmat suits are only for wsj camera

@quintonwilson8565 Жыл бұрын

Glad they're using a $15 thermometer from Amazon.... even I'm not that cheap.

@melonusk6120 Жыл бұрын

if it dont break, dont fix it

@TomsDone Жыл бұрын

WSJ pushing ads on us again. The only thing worse than an advertisement is a 4 minute ad masquerading as real content.

@abderrahimzari5936 11 ай бұрын

How many hours do airport cooks work? How many days off per week?

@dvaccaro96 Жыл бұрын

Just stop for a second and contemplate how many seemingly impossible projects human beings managed to achieve over time. It seems incredible that someone one day thought this could be arranged.

@johniii8147 Жыл бұрын

In flight kitchen have been around since the 1950s. It's nothing new other than adding a few robots. This isn't any great leap. PR for DL piece

@ucfsub 11 ай бұрын

@@johniii8147 Spot on, old technology with a few computers thrown in the mix.

@ucfsub 11 ай бұрын

And yet we now live in a world where humans can't figure out if they're a man or a woman.

@roachtoasties Жыл бұрын

I didn't see economy meals. They must be getting some prepackaged TV dinner type stuff for me.

@ahmedafb Жыл бұрын

Delta still using Boeing 747 🎉 I grew up seeing and traveling in this Flying Fortress ❤

@philipmensah9528 Жыл бұрын

So they serve meals and they give us biscuit and orange juice on Orlando flights 🧐🫣🤨

@btaleonard02 Жыл бұрын

I recently flew int'l on DL and hot food was served though it's hit and miss :)

@banderson1979 Жыл бұрын

I'm glad these passengers got decent food. I was flying first two weeks ago with Delta and it was inedible both ways. Sent it back with comments. Delta sucks.

@jaydibernardo4320 Жыл бұрын

Next video Where Your Airline Pretzels Are Made! 😂

@johnarnold6623 Жыл бұрын

Love the food or not, the logistics is crazy.

@Nainara32 Жыл бұрын

Delta long haul flights always run out of food choices by the time the cart reaches the back of the plane.

@latariewilliams6426 9 ай бұрын

I will eat Delta food just for the sanitation of this production.

@BKT8726 Жыл бұрын

Hey, WSJ: it’s “Delta Air Lines”

@judithcoe7551 Жыл бұрын

I would prefer my own food. Then I know where it has been!

@cburrell9907 Жыл бұрын

Wow ❤

@kathleenkeene5864 Жыл бұрын

I wonder how they make vegan meals, and are they made from special orders, or do they guess how many will be needed?

@rbotlion Жыл бұрын

When you book your ticket, it asks you if you require a special mean such as Vegan, diabetic, halal, kosher, excetera

@kathleenkeene5864 Жыл бұрын

@@rbotlion I understand that part, I just wonder how they make these special meals.

@_w_w_ Жыл бұрын

It's just store-brought salad thrown into a meal and some basic vegetables.

@ropro9817 Жыл бұрын

When will the robots be programmed to make airline food that doesn't suck? 😂

@cqbarnieify Ай бұрын

So this is where the bad chicken came from? 😬

@TMM-N Жыл бұрын

Does anyone noticed that all the chefs in this facility are massive bloated stomach for daily testings of foods? Restaurants head chefs are not obese like this

@gus473 Жыл бұрын

Wait, what?!? Delta is serving meals again? Huh. Surprised to hear that. ¯⁠\⁠_⁠ಠ⁠_⁠ಠ⁠_⁠/⁠¯

@hopek59 Жыл бұрын

Soon enough the robots will do all the work

@liuchen9420 Жыл бұрын

Nice reporting, I saw very hairy arms

@patcartledge4485 Жыл бұрын

The food on the international flight from Dublin to JFK was horrible. It was not edible. But it did match the awful service and incompetence of their staff handling an issue with checking bags that led to 23.5 hours to get home.

@ShakespeareCafe 5 ай бұрын

You can bet that most of these human workers will be replaced with robots...They won't be able to afford to fly.

@wghannam1982 Жыл бұрын

Food still tastes like a##

@ktbmk Жыл бұрын

amazon bots smh

@CarlsonDman Жыл бұрын

lol compared with the emirates food prep this looks garbagee

@jazzybeat28 Жыл бұрын

I would prefer to bring my own food. No need to wash my food in a sanitized solution.

@jermainec2462 Жыл бұрын

🤦🏾‍♂️

@drmode Жыл бұрын

But they don’t care about economy

@RudieObias Жыл бұрын

You get meals in economy for international flights

@mirzaahmed6589 Жыл бұрын

You can still pay for a meal in economy. In any case, most domestic and Caribbean/Canadian flights are too short too require a meal.

@johniii8147 Жыл бұрын

@@mirzaahmed6589 Not true on DL/AA/UA or WN in the US. They don't offer buy on board in economy. other than booze. They tried it and got rid of it a few years ago now.

@organicnectar Жыл бұрын

If the socialist protestors of 2020 were smart enough to know about the classism on airlines, it would be a rough day at the airports when the black umbrella kids showed up.