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Online, we’re often told to "ignore the trolls." But what if you refused to consider them trolls in the first place? Dylan Marron has had scores of one-on-one conversations with combative critics, and he’s learned a thing or two about how to connect with others across seemingly insurmountable divides. In this TED Course, you’ll discover how to create the conditions for successful conversations online and offline, humanizing your "haters" and understanding them in different and sometimes surprising ways.
TED Courses are four-week online courses taught by a TED speaker. Connect with a global community of lifelong learners and move through a beautifully crafted course that will help provide the inspiration, knowledge and skills you need to thrive.