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A brief introduction to Business Process Management (aka BPM) from an experienced transformation executive and certified lean six sigma black belt.
One of the easiest ways to understand how a business operates is to take a look under the hood at it's processes. This gives us insight into how things work, and how to make improvements for better efficiency and effectiveness. BPM combines the understanding of process with technology and people to enable step-change improvements with multiple benefits.
In this episode, we explore the basics of what BPM is, why it's so important, and how we use it in business (including global best practices, such as workflow management, robotic process automation, and artificial intelligence technologies).
This sets the foundation for future episodes on various aspects of BPM and process improvement.
Timecodes:
0:00 - Intro
0:43 - Outline
1:03 - What is BPM?
4:22 - Why is BPM important?
8:04 - How do we use BPM in business? (with examples)
11:14 - Wrap up
11:52 - Outro
You’ll be learning from an experienced executive with decades of experience as a practitioner, leader, coach, and mentor. I'm sharing what I learned the "hard way", having come up from packing boxes on a factory floor to a rewarding corporate career.
I'm on a mission to help YOU go further, faster - whether you're new to all of this, found yourself in a management position, pushing to get ahead, or simply trying to be the best you can be.
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