I will recover some deleted information. I can not guarantee that it will pull up all deleted info. From my experiences with this unit, it should recover deleted information from about the last few weeks or so. You have to keep in mind if something was deleted and new information is stored over the deleted block of information, it makes it that much harder to recover it. If you have any other questions please let us know.

When you go to pull the information from the phone I would make sure that the iRecovery window is the only thing you have open. You may also want to try to upgrade the device to make sure youre using the latest version. If this doesnt seem to work you can try to contact Paraben directly, the manufacturer of the unit. If you have any other questions just let us know.

10 years ago??? Wow

@LuckyDyme the iRecovery stick will allow you to view the information but will not allow you to physically put it back on your phone, we have looked into that before and theres not a way to do so.

It is not compatible with Mac, it is only supported on Windows based computers

Whenever I start a recovery, it always seems to "freeze" on a certain photo not even a quarter of the way in and that forces me to abort the recovery, is there any way I can permanently delete this photo forever so that it doesn't hurt the recovery process?

so this recovers any and all information deleted on your phone... does is work with ipods?

Mine stopped @. (I was also typing a paper on the computer I though that that might have disturbed the process). I went back a started the whole process over. After I click the phone icon(on the device recognition page) it says" Cannot create the case. Please check that you have permission for writing to the folder defined in Options and there is enough disk space" I was able to see some pictures under "Graphics" in work place 1 and 2. But thats it. No phone records,text messages,.Please help!!

Mine gets to about 4722MB and then says PARSING BACK UP DATA and stays there won't go any futher, and I can't see any data that's been recovered. WHAT DO I DO?

Hi, does this work to recover text messages that are lost after I've tried EVERYTHING? I tried third party software, itunes backup, and icloud backup. Some how the text messages are missing. Does this recover every text that was ever sent and received?

When I plug into stick it's asking me for a andmin user name and pw can you please help

saved file is in .ds extention - I am not able to open/read them once saved. Can anyone tell me how to convert it to a readable file?

Does the device work if the passcode on the phone is unknown?

How do you use it with a Mac?

do you need a password of the phone to enter.

How many messages can It recover?

I would actually recommend trying to upgrade the iRecovery stick to the latest version. If that doesnt work you can call Parabens customer service @ 801-796-0944. They have tech support that can possibly help you out if the upgrade doesnt work. If you have any other questions just let me know.

isnt that ironic... dont ya think