🛑PLEASE READ🛑 Hey guys! So in the video I don’t go into great detail about Ipsy being shady BUT I looked at my accounts and my PayPal and there is DEFINITELY something going on. Im not even subscribed to IPSY X on one of my accounts but I was charged for it according to my PayPal. Im sure its just an error and not intentional but I wonder how many people have been *allegedly* charged with out permission. There might be a further investigation coming in another video! Would you be interested in seeing that? Let me know! Love ya💖

Don't worry about putting the disclaimer about being chatty, I'm sure that's why most of your fans are watching

If they have charged you when you haven't ordered - I would report it to Paypal, your bank or credit card company as an unauthorised charge. I had this a while ago with another subscription box and my bank refunded it completely and flagged the company as unauthorised, which prevented them from charging me again. I'm in the UK so not 100% sure that the situation is the same in other parts of the world. Edit for clarity: I should have made this a bit clearer, I meant it to read that if you get and are charged for multiple boxes (for the same month) when you only have one box that you are subscribed to, or you have cancelled your subscription within the period that they have specified, then the charges for the boxes that you did not order (so the extra ones) would be unauthorised (in the UK anyway). So for example, if you ordered a standard box monthly for a type of subscription box, but were charged for 2 standard boxes and delux box one month, then the second and third boxes were not in your subscription and they have taken the payment using your card or paypal details without authorisation from you.

The “a knife!” “No!” Vine lives rent free in my head. I love that you and I are probably the only ones who still speak in vines. It’s not dead if you’re in denial 🤣

I had a difficult time contacting Ipsy about a missing shipment. Go into the "glam bot" chat, type "email customer service" and the option to "open a ticket with Ipsy care team" will appear. They got back to me pretty quickly. I think they make it difficult on purpose so people will give up. Don't let them win!

The Juvia’s place controversy was that they posted a tutorial with an IG influencer who used a racial slur against Asians 😬. The troubling thing is that apparently all layers of management and approval either didn’t notice it or thought that it was OK to use slurs in their marketing…

ABSOLUTELY want to know what's going on! Is Ipsy being even worse than we already thought??? 😕 I do love seeing your makeup reactions, your opinions mean a lot.

Anything with curly hair can tell you that mousse has never gone out of style. We need some type of foam/mousse product to go along with a cream/gel product to make things work.

alexandria just coming with more and MORE ipsy bags is such a mood-

So glad I cancelled Ipsy when I did, I feel like so many people are having issues with charges recently :((

Thank you for speaking out regarding IPSY subscriptions, and cancellations. I’ve been dealing with a situation, with my bank, regarding my account being charged four times (for TWO of the subscription bags) in the four months following my subscription cancellation. My account was charged, even after putting 3 separate blocks on my account so IPSY could no longer have access to my account, for a subscription that I had receipts to prove had been cancelled. I put a no debits hold, no charges hold from this company, as well as changed my card number completely, and somehow they were able to continue to charge me each month, even with the firewalls set in place. Frustrated is an understatement. I’m still in the process to resolve this matter as I am having to close that account completely, and open a new account. I am,now, much more cautious when using my card for online purchases and subscriptions, as this has been a huge learning experience for me. Please make sure when signing up, and canceling, that you document and save all receipts. Thank you again! 🖤🖤

Ipsy makes it very easy to accidentally order stuff in my opinion . Every time you log into the app there's a pop up ad for the X or the plus that if you don't hit the x or even if you don't pay attention and click the wrong thing too fast . . Boom your signed up and they already took out your money . It's sketchy so I'm so careful when logging into app .

Oh yes they do! They kept sending me a drawstring bag of items that sucked even lol the lotions were nasty! It took me a awhile to get out of that mess. People don't use a bank card use a pre paid card add money to that card and they can never charge u

I hate ipsy and boxy but I love watching you open them! You're hilarious!

Please don’t feel bad about being chatty or the video being long! I really do enjoy your chatty rants! The video could be an hour and I’d still watch the whole thing! Also yes please do a follow up on Ipsy!

Yes! Please bring back "The worst game show"!

You're always apologizing for the length of the videos but I love them. I enjoy any length of video you put out. No need to apologize :-) we love your work!

17:00 no you're not wrong the whole issue with Juvia's Place is that they did a make-up tutorial vid and the influencer used an Anti-asian slur. Also ipsy is up to some shady ish I canceled 2 years ago and they still send me emails so much I had to put them in spam

You could talk all day and I would sit and listen! I LOVE how comical you are with everything. You bring a smile to my day ALWAYS! 😘❤

Your Owen Wilson impression was a riot! I played it back to show my husband and laughed all over again! WoW lmao!!! You always brighten my day!

I love how the eye serum excitement of box 1 turned to outrage and disbelief by box 3. That's a third of my mortgage payment in eye serum!

You can unbox or show us all the things all the time. No preferences!! Just watching your videos makes my day💖

We love to watch you unbox anything.

I love hearing your opinions on makeup, packaging, products and “Flonase” lol. Please keep doing everything that you do. Boxes, bags and investigations into Ipsy are awesome. I have actually bought a couple advent calendars because of your reviews and avoided others for the same reason. You are amazing! Thanks for doing what you do!!

So....2 weeks before charging everyone for the huda box I got an email from ipsy stating my glam bag x subscription was cancelled and even reflected that on the website when i logged in. Don't you know they charged me over 60 bucks 2 weeks later. I contacted my bank right away and said that was not authorized so my bank refunded me and started an investigation. They still sent me a box, but I guess they saw where they messed up because a full month later I got another email stating my glam bag x sub was cancelled. And this time it clearly worked because I did not receive this box. And the huda box they sent that I did not want was just craps and a total waste. I never tried reaching out to ipsy because I knew I would get nowhere with them.

When I went to your shop 2 years ago you packed my purchases in an adorable bag with a skeleton key on it !! I still have it !! 🐞💙

I joined Ipsy for one month, and in that month, they sent an email. I think it said something like if you click on this (or do not click on this) you will be charged. I was so angry. I definitely felt scammed. I wrote them a strongly worded letter and immediately cancelled. I was furious. It was clearly intended to fool people who don't take the time to read everything before clicking (or not clicking, I forget), and I'm often that person. It was just happenstance that I wasn't charged. Super sh***y business practice.

You get so excited for the pretty bottles & I’m here for it. I love it when the packaging is pretty too. ❤️

Just an FYI, Quay is pronounced KEY. Love your videos!

This has happened to me on 4 error boxes 3 separate occasions!!!! With glam bag X every time!! It's so interesting hearing that I am not the only one!!! I've contacted and made sure I'm not signed up for them numerous times, even had to cancel credit/debit cards and get a new number ! And then it happened on the new cards! I shit you not, it's absolutely insane. I've also been charged for double Glam bag +, twice and never received the second bag! Ipsy is scandalous these days and I hate that they bought out Boxy charm, I hope it's not a matter of time these errors start happening on there. Thanks for this video Ally, and giving the TRUTH your platform! Love ya Lady ❣️

7:18 I FELL FROM CHAIR LAUGHING MY ARSE OFF 💀💀💀

You forgot the Pat McGrath in the last box lol. If ipsy is charging you without permission that’s just another reason to cancel

I am thinking of canceling all my boxes. The total value is so often just ridiculous and I wouldn't even pay the discounted price. However, they are fun...

Love all your videos. You were the one that got me hooked on Advent calendars. I had 3 this passed year. Also you have got me into subscription boxes as well.

I have had a really really rough week but watching you makes me feel a bit better ❤️

I haven’t had a problem with being charged extra but I have had the last three plus bags damaged. Product just everywhere and it was a total mess. I’m so tired of it that I’m on a break from them for now.

I just love your videos, they bring me so much joy. I'm so interested to know about the ipsy charging drama.... keep us in the loop!

Never stop being you and love all your videos girl

Love it when you chat with us when unboxing!

I love your chattiness!!chatting!! Never stop its what makes your channel fun!

I can relate to so many of the things you mention! I also have food obsessions where I literally can eat the same meal over and over (sometimes it can last 2+ weeks) until it suddenly becomes inedible and then I move on. Drives my poor husband nuts because he's the opposite and doesn't like eating the same thing in a 2 week period.

I had problems with Ipsy years ago. I tried to cancel and asked them about 4 months in a row and never heard back. I had to take it to the BBB to get a response and was told i was no longer allowed to subscribe to them as part of the resolution. No problem there, havent given them a penny since. Ridiculous.

i like when you unbox anything-its just you being awesome

I think ipsy should send u pr ,the amount you use spend with them u deserve it !! Also I think its amazing u donate to womens shelters, as I'm actually in 1 in the UK and I like all the women have had to leave all my possessions, so I think your amazing for doing that ,u never fail to brighten my day thank u 😊 xxx

The glasses look awesome one you! Perfect!

I was charged (but also sent) the Ipsy Plus for February, when I ordered Ipsy X. So, instead of getting just the basic and the X I paid for received all 3. Luckily, it was a month I could afford for that to happen. Their compensation was to give me 1200 Ipsy points, that they don't have much of worth to cash those out on anyway. Their ordering is honestly so confusing, I didn't even realize it until after it was paid and they informed me of the error.

I know I can always count on your videos to cheer me up and make my day!!

Thank you for the video! Always enjoy 😊

I just love watching you unbox cosmetics and give your honest opinion

As usual I enjoyed your video again. You had me in stitches with the 400 + eyecreme.

Love the water bottle idea!

Great video as usual, I love watching you. I like either one i just love the bags because the ipsy showdown lol but will watch anything you do

Hi Alexandria😊 please please please keep doing the Ipsy x unboxings this was a really fun unboxing. I love you comparing the three. And you other two different ipsy bags they we're my favorite ones you did in your channel and please keep doing your boxy charm because those are truly my favorite except for the eyescream bag and box

YEP, I knew this would happen when shadyass Boxycharm merged with them. I'm so glad I cancelled a long time ago, but I definitely need to check my credit cards now!!

I love your chatty videos! Thank you for doing these

The a knife meme made me screeeech i love that meme so much and your face on it makes it even better

I was not prepared for 7:20 but that might be my new favorite moment from your videos. That really got me.

Having a bad day, which is rare for me, but you make me smile. Thanx!

I just love watching your videos so if you want to bring back Ipsy I'll definitely watch!! ❤❤

Loving that you quoted Mr. Krabs

Alexandria with the aviators on was really giving Anne Hathaway in "Princess Diaries" vibes

That container is everything! I used to lig around a gallon of water and try to drink 1/2 a day 🤷🏻‍♀️ This bottle is so mich easier to carry around and helps keep me on track 😁

Yep that tiny MZ skin eyecream is $143😱.I don't know if Ipsy is intentionally scamming people,but they are very disorganized for a major business. Hope you figure out why you were charged for the Glam-X let us know what you find out.

I been charged even after I CANCELLED I WAS CHARGED 4 SEPARATE CHARGES

I can't drink NEARLY that much water lmao, good for you girl!! Stayin hydrated and healthy :) Personally looking into it bc I was worried about getting dehydrated, since I live in what's basically a sauna, I've read some studies that suggest the whole '64 ounces a day' isn't actually a good amount to drink every day because most of it is being flushed out before your body can actually absorb it, and instead suggest to just drink when you're thirsty. I hate the way plain water feels when it goes down unless its ICE cold and I don't wanna be peeing all day, so I'm just gonna stick with my two cans of fizzy water and call it good xD I'm glad it's made you feel better though!

My Favorite part of your videos is your talking. I have no use for the items in this box, but absolutely love your comments on them. 😊😊😊

I always look forward to your videos! ❤️🥰

I'm OBSESSED with those Quay sunglasses! i would of got the box just for the sunglasses!!!!!!!!!!!!!!!!! PS you're beautiful as always

I can't believe how many of you have had problems with ipsy. I've had them off and on for almost 10 years. I've never had problems cancelling and never got charged extra. (Minus once which was definitely my fault for not unsubscribing from the 3 month one)

Ipsy is terrible, they offered me a free gift with my bag and never got it. Even had an email confirming I would receive a free mystery gift. Never got it and even contacted ipsy and they never got back to me after 2 representatives I talked to. Kept giving me the run around. This company is a Scam!!

Omgosh, after you smelled the Anastasia brow gel and were showing it to the camera, I instinctively thought you were holding it out for us to smell 🤣

I only subscribe to the regular Ipsy. I still really like seeing you unbox those bags!

The Item Mascara is my favourite! It’s a very different wand, and I find it lengthens like crazy.

I love the Foo Fighters references you made

"I'll tell you for free," made me snort out loud. Mousses are from the 80s, but they've gotten so much better in formulation, as well as ingredients that are good for your hair, so you might want to try it. WoW is a good brand. I've used a few of their products. Take care. 💜☮️

Sandra bullock from the heat vibes with those sunnies 😎

Please don't apologise for being chatty. It's the whole reason why I tune in! I love that you bring your personality and good humour to your unboxings. I watch other unboxings and they're dry and dull. Your videos are like a breath of fresh air. I can't even buy most of the stuff you unbox as I'm in Australia, but I enjoy hearing your thoughts about the products. Oh... and the Jimmy updates. I worry about that guy's obsession with lawn-care. hahaha

I love you showed a clip of you from 2021 and I’m was thinking of when you were in the attic still. You were getting two then too. Wow I’ve been watching a long time.

I love those aviator sunglasses. I have a pair from coach and I feel like a rockstar everytime I wear them. ❤️

The way she disses so subtlety 😭😂🙌🏻

Hey Alexandria!!! I can sympathize with what you are saying about your hair. I had sudden hair loss and hair thinning that was devastating. I had lab work done and take vitamins and now know something is going on with my thyroid. If you haven't done so already I suggest making an appointment with a dermatologist and possible endrocrinologist :) If you get things checked out early it can prevent further hair loss :)

I still love seeing your take on these boxes, but- also looking forward to a investigation. 🕵️‍♀️

I DIED AT THE “a KNIFE” MEME 😂😂😂💜

First time watching you. You have a very fun personality. I subscribed to see more :)

I canceled Ipsy in December because they kept sending it to my old address even though I changed the address for all 3 subscription in August. I got them just fine in September to my new address but then in October they were sent to my old address and I updated again and reached out to Ipsy Care to get it resent. When November rolled around and it was STILL sent to the old address I reached out to Ipsy Care again. I wanted to ensure it wouldn't happen again in December and what do you know? It did. And I had receipts about changing it correctly and the old ticket numbers showing it was a reoccurring problem! They kept accusing me of changing the addresses back. Why would I do that? I don't want the stranger in my old apartment to get them; I'm buying them for me! I got so mad I canceled all 3 subscriptions. I think it's for the best, I don't need a bunch of products coming in every month as I'm still using the backlog of products from previous months

I got the 111Skin cleanser & can attest that it does not feel cold on the skin, when I use it. Maybe other ppl get that sensation, but I didnt. It does smell nice & I like how it lathers so Im not complaining. I liked my X bag, tbh. Dude they better not be charging my card randomly throughout my subscription. $140? Like for what?? I only get the Plus/X, sometimes add ons, sometimes Ill get something from the flash pop up shop- but not that often. Ill be furious if I find any extra charges.

Your sweater though 😍

Happy Ipsy!!!!!

Yeah I like the Ipsy unboxings 😁

I have that exact same water bottle! Same colors and everything. Fun lol

I received the eye cream in my Ipsy X. You just need a tiny bit. I absolutely love it!!!

I was sure I cancelled my Ipsy last month but was charged. Going to sign in now to see whats going on.

Funny you posted this! I just had to fight to get my money back for a plus I did not order 😒. I am just glad I caught it cause it was going to my old address. If Inwas even gonna get the box at all.

I discontinued months ago and a few months after I kept getting boxes and being charged for it. So I had to take it off my PayPal. And ended up taking my bank account information off of it too because I kept getting charged. I was pretty frustrated with it.

Please keep doing the ipsy unboxings!

The stila eye liner is my all time favorite! I hope you love it. It will stay ALl day and my eyelids gets oily and still great. Love frm NewJersey

love those glasses

You are correct about Juvia's place. An influencer used an anti-asian slur in a makeup tutorial. Juvia's place did apologize publicly.

I love watching you and will literally watch you do anything … not just unboxings but I’d rather you save your money and not give it to a scamy company

The whole time me in my head thinking “Wait til she finds out how much that eye cream is!” 🤣🤣