Each new model is less reliable,more expensive to buy,and more expensive to run ,then the earlier model.That's my experienced I worked in transport for thirty five years.

I've had mine a month and would swap back to the old custom immediately , tech is absolute nonsense , all driver settings have to be reset each time, to have no stays on rear doors is bordering on stupid , mine has a square steering wheel who knows why, far more noisy than old model , seems lower and the cab doors don't close due to air trapped in cab , not for me and I have had transits every year sing 1982 😢

my 2019 170hp transit - failed alternator at 80k, 125k the engine wet belt failed which took out my brakes on the motorway (vacuum pump is driven by wet belt). poorly built money pit that now costs a fortune. Waiting for the next repair (new engine has thrown its drive belts) so I can get rid. Landrover defender hardtop is to be picked up on Friday. Never, Never, Never will have a Ford again

100% designed for amazon drivers not trades. That side step is pants as well as the interior and still can’t load a sheet standing up

What a bunch of negative idiotic comments Had mine almost 2 weeks now. Same as on this vid. Love it. Solid as anything and drives like a High end SUV. it’s a superb van. Love everything about it.

Our company have had 1 just over a month and it’s decently good except things reset every time. Although when on a journey the maps will loose signal and takes ages to get that signal back.

Wasnt keen on last custom as the wind caught the drivers door and pushed it round and into front wing.hopefully that problem is resolved

I don't really like how almost everything is controlled through the computer screen. It means that you have to stop, in order to change settings. There's something to be said for keeping a lot of things as simple physical switches or controls, especially when you're focus should be on the road.

Ahh!One of those ruddy screens plonked on top the facia!

Drove one for the first time today as they're newly added to the company fleet. Very unimpressed. I thought Mercs were bad after driving them for 15 years, but the Transit is a massive downgrade in almost all areas. Really uncomfortable as a tall guy too. Feels like the seat doesn't slide back anywhere near enough. The power steering feels ancient and I noticed the brake pedal sits higher than the accelerator which took ages to get used to.

nice one mark 👍

That dash with lack of proper buttons would drive me mad. Trying to adjust while on the move will be a nightmare. I will stick with my previous model. Looks nice fhough from the outside, thats it.

I've just had a 1 hour test driver of the 'NEW' Transit custom, Australian customer. Overall? I am disappointed. I praised the last model, and hoped this one would solve the few issues. For Euro readers, we only get basically 2 trim levels, the 'Van' and the Sport. Both are high specced compared to what you would get in Europe. This is to minimise the stock that needs to be catered for in a relatively small market. Some of my notes may only be relevant to the local market. The Good: - Drivers seat is much improved, the old one was garbage, the new one just feels supportive. It is also lower to the floor. and feels more car rather than van like. - Barn doors now do not have protruding. - The stupid half glass side windows have been replaced with a full window. - Roof height lowered to help fit into low car parks, this is great, but obviously the internal height has also reduced. I suspect this is also because of the AWD option available in Europe. - Column mounted auto selector save space. - LED headlights standard (new) - Keyless Start Standard (new) - Automatic climate control standard (new) The Bad:, the list is long. - The instrument cluster is complicated looking and hard to read, its angle isn't towards the driver, its pointed down in comparison to your eyes. - Square steering wheel, like all square steering wheels is shit. - Brake pedal way so spongee and soft, I guess that could have been this particular vehicle. - Van has keyless push button start but NO buttons on any of the external door handles. You have to pull out the fob to lock and unlock. Absolute insanity. That was one feature I was looking forward to. Having you hands full of crap and needing to dig into a pocket isn't good. - Flip up roof racks were standard in the Australian delivered cars all the way back to 2015, now you have to pay $2000! - I was told no rear lift gate option until the MY24 models. This has always been a popular option in Australia for trades vans, keeps the sun and rain off. whist working in the back. Out vans are always glazed in the rear too, so gives better rear viability. - Dual sliding doors is an option. Again, many other competitors don't even offer one door, another $1000 option. - Has plastic wheel caps rather than silver steel wheels. These are work vehicles. Silver steel wheels just work, they tried this before with one model year of the previous gen and soon switched back. - Driving position HAS improved from last gen, but its not SUV good like a Toyota Hi-Ace or Hyundai Staria. The steering wheel reach doesn't come close enough either. - Passenger seat still sucks. Its a van seat. Competitors have a full bucket just like the driver. Some of us actually drive long distances with a passenger. - Pressing the park button in the auto DOESN"T engage the electronic hand brake, its another button to press right in the middle of the dash! Why would you have the van in park and the park brake off? When selecting drive, it will release the park brake, but its hesitant to do so. - Just doesn't drive as nice as the previous model. The last model actually had alive steering for a commercial vehicle, this feels like a computer game. - The thing as a whole doesn't feel as solid or well made as the last one, doors feel tinny. Other notes, - No more manual option for the Australian market, and this engine just doesn't have the right feel for an auto, and we get the the 2nd most powerful engine spec. - No AWD option for Australia, sure it doesn't snow much, but driving off road for building sites and maintenance is common place. I have waited a long time for this, I am not impressed Ford.

English version? How much? Free transportation?

No latches are a deal breaker. If a door blows open onto a main road its game over

I see they have copied the Austin Allegro square steering wheel. I guess the designers are too young to remember how well that went down. Seems a step backward in quality with this model. They have cheaped out with no buttons for the heater controls, that would drive me mad. Also the thing about not being able to get 8x4 sheets in upright anymore, the old transits were smaller but were bigger inside.

Have them still using the wet belt or have they gone back to a chain

Still no upgraded locks or security!

Great Thumbnail! *Totally not made by me*

My diesel engine siezed last week less than two years old. Waiting for a new engine from Ford. Could be 8-12 weeks. I want out. I’m going to buy a MAN TGE 180 4x4. The diesel is shite wet belt crap. The new PHEV is £750 plus vat per month. New MAN £550 with arguably a better engine, more power and AWD. no brainer for me.

Great review. I've currently got one of these on hire as someone decided to drive in to the back of my VW T6. But give me a transporter or older shape transit any day, Not a fan

The new Custum looks tiny and cheap next to the old ones.

It's just been released in Australia the problem with it though it requires ad-blue which is $2/litre and is a 20-litre tank with 70 litres of diesel. And why would you want a manual car for? if you're in it 10-12 hours a day and in traffic you don't want to be on and off the clutch all the time. People will buy this as a courier van not just tradesman.

Had a second look at one yesterday, build quality has dropped, definitely going flimsy, the fuel tank cover hinge arrangement is definitely gonna snap off

I just made a hole in my racking for the door stays

Question to the reviewer and anyone who owns and use this latest Transit Custom. Has anyone had issue in using Waze or Google maps via Android auto wireless? It seems to all over the place on map and can't get a stable position on my Custom. As for the touchscreen yes it will be infuriating on first use and over the top for a van, but with some patience, you get use to it. Only just.. Definitely agree on the rear door with no mechanical lock to hold the door if a crosswind hits it. A real concern.

I wouldnt want the wet belt. Why oh why have they kept that.

You need to upgrade your camera the picture quality is very low, I was drawn to this because of the model.

Wet Belt jelly lock garbage At least when it does get nicked due to the unreliability the thief wont get far

minuet 10.1

Looks like a transit custom only smaller, cheaper, flimsier, same crappy engine, and more expensive. I'll pass.

Feels like a step backwards not being able to stand a 8x4 up in the back - I recall Ford making a big deal about that with the mk6& mk7 transit saying they listened to trades ect. another small annoying custom feature- the rear rubber door seal being on the van as appose to to being on the rear doors like on previous transits mk7 backwards - it just catches the crap and tears loading

Can't believe they still got that wet timing bet

Are they any more difficult for thieves to get into? That’s the most important thing.Basic functionality should be on buttons and dials. I had a Renault upon which the display died, had the heating and whatnot been on that STUPID touchscreen I’d have been knackered.

480p???

Computer says no ❗️

*watches video* *hears him say it annoys him* *Puts paper on dash* IDGAF if it annoys you.

Still got that stupid wet belt... it’s a no from me 👍

Not if it’s got that shite engine in it.

I will keep to my van wet belt engines are crap.

Better getting a transporter before they turn into ford !!

No disrespect to Ford because in general they are a very sound and solid car maker and definitely know how to advertise. But I get that Ford are trying to make the Transit much more like the VW Transporter - this is why they have asked the German company for their input. The reason for this is the popularity of the Peugeot Expert and with that you can include a) Citroen Dispatch, b) Vauxhall Vivaro and c) the Toyota Proace. But it's very much the Peugeot that are selling more than Citroen, Vauxhall or Toyota. You see the Royal Mail, Police Scotland and many others using the Peugeot Expert these days and of course Peugeot took their lead off VW when re-styling the Expert and it would seem that they have found a winner, that's why many other Van makes have followed suit.

Ford haven't developed it with VW. It is 100% designed, engineered and built by Ford with all Ford components and engines. The new VW is a rebadged transit custom

Is it even a ford ?

NO

Will be a typical transit and full a rust in 3 years