Talking about my injury nearly 31 years ago is still painful, and grief can just creep up on you very unexpectedly, hence why I got emotional. Disney holds a very special place in my heart and carries a lot of emotions for me. SCI story here: kzfaq.info/get/bejne/gKqIaNCVltfGlGg.htmlsi=V1SjYaHBDSJeVlZG Please note, my Disney vacation when I was 9 was not a “Make a Wish.” I love making Disability News for you, however April has been a MONTH, personally, professionally, and there has been a lot of disability news. I sometimes get messages saying my Disability News is too “fluffy” and why am I not talking about “XYZ.” But please remember I am a human with a lot of emotion, and some topics can be a little too close to home and too difficult for me to talk about. I also don’t want to trigger you too much either. Because there has been so much news that has affected me personally, I decided to do a Disability News special. Roll on May….

even IF people were abusing the system, the solution should never be to make it harder for disabled people to access the accommodations they need. shame on disney

This sounds like a major HIPAA violation! According to the ADA, a business cannot ask for or require a diagnosis. My son has a service dog and used to qualify for a DAS. I think we’re just done with Disney completely.

Since when is a Disney cast member qualified make these kinds of decisions!

As an insulin dependent diabetic, I struggle with loads of exercise (25,000+ steps or more at WDW a day) in warm weather. I'm going to go low. There's no ifs, ands or buts about it AND I can't lower my basal insulin anymore to counter act it or I'll go into DKA. What people don't realize is standing is activity. You're engaging very large, very glucose hungry muscles. Add to that shuffling along in line and you're low. DAS allowed me to rest and get my blood sugar up (without having to eat tons of sugar) and prepare for line because even the DAS lines sometimes have 20-30 minute waits. Sitting and being pushed around in a wheelchair also isn't an answer because the lack of activity would make my blood sugar go in the other direction which can also be dangerous (my vision gets affected big time for example). So yea, I think my days at Disney are done. I'll go to local parks on off days where I can rest, wait and pretty much walk on.

This is awful! Thank you so much for telling us. I use a wheelchair due to an energy limiting illness. I have dysautonomia too. If I have to be in the sun for 2 hours, I will probably die! There’s no way I can do it. I just really hope that they reverse it.

I had 12 years an invisible illness, before I used my wheelchair. Take care!

This feels gross. I find it strange that I would qualify for DAS pass but you wouldn't. I'm autistic but I was never accommodated early in life and I've only sought out accommodation as an adult when travelling solo by air. I never use accommodations in a group setting. I have no physical conditions that would make line waiting accommodations necessary. Why can I qualify when people with physical conditions can't?

Me and my son have disabilities also, so this honestly puts me off going to Disney even more. The amount of money they charge and the amount of hoops we have to jump through is ridiculous

Honestly, I don't know why they don't just do timed ticketing for the big rides for everyone. Where would they rather their customers spend their time: stood in a queue getting bored and restless or getting refreshments, riding the smaller rides and buying things from the gift shop? I do wonder what evidence they actually have for fraudulent use of the current pass. I truly hope it's not just some people don't "look disabled" to them. Hopefully Disney get their act together soon and ensure their pass is inclusive of everyone who needs it. Personally, Disneyland / World sounds like my idea of hell, but those who enjoy it should be able to go and enjoy it!

I have autism and adhd but i also have scoliosis wich makes it hard for me to stand for longer than 15 minutes, so in my case the scoliosis is the biggest reason for needing a pass.

I truly believe that Disney could have handled this DAS pass abuse differently. This new system discriminates against guest ho have a Legitimate disability under the ADA. i also believe that involving a third party company is a HIPAA violation. Lawsuits have already been filed against Six Flags and Universal Studios for the same thing. This issue of abusing the DAS pass system has been going on for years, but Disney made ir WORSE when they took the FREE fast pass system away and introduced Gennie+ to forced guest to pay for it as another way to make guests pay more for their Disney experience.

We need to all write to Disney and let them know that they are being discrimatory of physical and invisible disabilities

I have lupus, pots, ME, fibromialgea and dysautonomia. I struggle with energy levels, temperature regulation, blood pressure amongst other things, and if I stand still for to long I faint. I would happily provide proof of my conditions as I'm sure everyone genuine would!

The thing that gets me is, able-bodied people see that a large number of guests are using DAS and they jump to the conclusion that that means some of them must be fraudulent, without considering the fact that the Disney parks are a very popular destination for people with disabilities and their families, making the ratio of disabled to able-bodied people inside the parks higher than it is in the general public. And that's before taking into account the people who generally don't need much assistance or accommodation in their everyday lives at home but do need it to navigate the parks.

We literally leave in a few weeks and have been saving for our short, 'economy' Disney trip for over a year to celebrate my 5 year old's birthday. I am devastated to think that my husband who has MS and a page of conditions that come with that may not be able to enjoy ANY of it if our DAS pass interview doesn't go according to plan. I've already started listing "problems with queueing" and "problems with rider swap and/or line return" in preparation. To think our family's COSTLY trip may be ruined over a last minute policy change is keeping me up at night. :(

I have congestive heart failure and, even though I do not usually use a wheel chair or scooter at Disney, would not be able to wait for an extended period of time out in the heat to get on a ride. Disney has got to think of something else. Maybe require a signed note from a physician proving your disability to qualify for a das pass? But for Disney to basically close the rides to people who have physical differences that mean they cannot wait in the queue seems like an issue the ADA should address. Disney overcharges for everything, making Disney vacations unattainable for most, and now they are pulling this?! Seems like it might be time for a boycott.

I never had the opportunity to go to Disney... from the sound of things... guess I never will now. 🤬🤬🤬

So much of the new rules make sense: limit to 4 people unless immediate family is more than 4, submit request ahead of time, ... But to say that BASICALLY only 1 condition qualifies is so bonkers it makes my head spin. You are right Gem: surely they didnt consult ANYONE in the disabled community!

We are a family who does a Disney vacation every few years and they are some of our favorite memories. Since our last trip my husband has had brain surgery and he would now have to do the park in a wheelchair. Many rides he would no longer be able/want to ride. We have had very real conversation around if we want to do a Disney trip in the future, what a trip would look like now and how we would handle the challenges. The changes to the DAS pass just make a Disney trip feel impossible. It does make me sad that this family experience that we have loved so much in the past just might not be for us anymore.

It is difficult to for me to know that the only way I could keep myself safe with a DAS pass with the changes would be to divulge very private and traumatic information about my personal health and disability. I understand they don't want dishonest people to take advantage of it, but they will regardless of how they tweak it. All this does is punish the disabled community, and we go through enough of that.

As an American, I hate having to describe my disability. Before being confined to a wheelchair, I had a service dog. To access I have to explain what service my dog provided. It is very intrusive.

I shared this video on FB, signed the petition & shared them petition on my Twitter. I have epilepsy (although under control with medication I may struggle without a DAS pass) as well as Autism. I also have several friends with different disabilities. No one should be discriminated against & left out.

I used DAS in 2021 and it was wonderful. Idk why they would have a problem with it because its not like we get to the front of the line without a wait time and most of us who have used it are spending money while were waiting for DAS.... wouldnt they like that yhey are making more money during the time that people would be waiting?

I wonder if it’s a PR deterrent more than a coming change.

Thank you for sharing. So sad Disney are doing this. I to have been going since I am 10 but now as getting older and need a wheelchair I feel also “not very Disney “. What a shame

I love that you didnt refilm this or edit out to wipe the tears. Its not silly to cry, your heartbreak is felt and shared by many others - you are not alone ❤ never be embarrassed to show your humanity and empathy

I’ve posted this in Australia to our disability sites.. many of us plan to go to Disney in the USA at some point.. because it is accessible.. NOT happy with this new decision by Disney.. I signed the petition. And paid for it to be posted further! Absolutely disgusting.

I looked into it, and I don't think this video has it correctly. Disney has stated that they are looking to allow anyone who can't wait in conventional lines to have a DAS pass. The only way you could know if you are disallowed would be to have the interview and see what they say. I would be curious if anyone with a legitimate difficulty waiting in line got turned down for the pass.

Hi Gem and thanks for the video and all the research you are doing! Oh no, what the heck are they doing there!? I can't believe what I am hearing! It feels so bad! And SIGNED!

Wait a minute - Disney wants me to discuss my private medical information with some high-school dropout so THEY can decide if I’m DISABLED ENOUGH to skip a line?!? Um, no. I ALREADY had a long-standing hatred of Da Rat - now I have an EXCELLENT excuse to stay away!

I have severe anxiety and ptsd. My sister has anxiety and claustrophobia. We have both broken down in a long queue. Our disabilities may not seem like much to outsiders, but they affect our day to day lives. Discovering the DAS pass was a God send to us, and Disneyland became almost like a safe space. I’m devastated to hear this news. I signed the petition. I hope Disney listens to what we have to say.

I heard people were on tick tock teaching others on what to say (lies) to get DAS so they didn’t have to wait in line or buy LL / Genie +. They ruined it. Disney takes very good care of their make the wish guest. I have a AP & orlando native and I personally see it all the time Here - you are teaching people what to say.. this will just continue to make it harder to get a DAS pass. People need to be authentic and use their own words to see if they qualify

Evening Gem, just saw this upcoming Premiere on KZfaq. Unfortunately I won't be able to see it while the Premiere is live, as it's happening at 2024-04-29 02:00am AEST / 2024-04-28 04:00pm GMT/UTC. What Disney are dong with the DAS system, to 'prevent abuses of the system' need to be publicly called out for what it is. Greed and active abuse against the disabled.

I have chronic fatigue and can't stand for more than 15 minutes even with my walking stick. I live in Australia so we don't have a Disney land anyway but those changes are not fair at all 😮

There’s no way I will go now as I couldn’t handle it, also it’s not just disabled people but their families who won’t.

I have a big, heavy, tilt-in-space powerchair, For basic safety; I do not want to be in a queue of people, especially where they are bored kids. I have lots of pain problems, and so I can normally only do 1 or 2 rides a day. High temp trigger fits, so I normally want to be in and out of the parks before lunchtime and can only go between endish of Oct to march anyway.

The rider switch "solution" made me so mad. So you're telling me for my HONEYMOON that I planned on going to Disney for my spouse and I can't ride anything together? The whole reason we planned on Disney in the first place was because it was the first time we as a disabled couple actually felt accommodated at an amusement park

I am not disabled at all so I might not have a say in this at all, but I heard the reason they changed it was because people were abusing the system. Selling their DAS passes to people who didn't need them to make side money when they weren't using them. Just some bad people ruining things for others.

Very Good Gem! Looking forward to the premier at 5pm. This needs to be brought to attention for everyone with additional support needs including wheelchair users and especially for children with on Make a Wish trips etc. This type of trip could well be their only one.😢 Would like to think there are some exceptions.

This makes me sad as a white cane user I found it extremely useful to have this. I also can’t stand for to long flat feet. Hoping it comes back soon.

In Disney's defence, I recently saw a post on a 'visit Florida' forum saying 'skip the lines, hire a wheelchair from X'. As a pretty new wheelchair user getting used to all the weirdness that goes with it, that made me feel sick to my stomach. I kicked up a fuss and the moderators took it down but it does show the mindset that Disney have to contend with. Like you, I'd be fine with providing a doctor's letter. I've just had to do it to get out of jury service in a courthouse with a billion steps, doing it for something a bit more fun would be no problem at all. Disney need to do more research, but I do sympathise with their problem.

Thanks for having the petition in the description! I hope it'll be able to accomplish something

If it takes 2 hours for an able-body person have to queue for 2 hours I can't imagine how anyone could enjoy a trip to Disney. Instead of reducing the DAS system why not go the other way and change it for everyone including all the able-bodied people so that everyone queues virtually. Surely they can do something with mobile phone technology and setup a virtual queue system like that, so that everyone can have an enjoyable time at Disney.

Honestly I wonder why that virtual queue/return time isn’t more standard. People would spend a lot more money at the parks if they could buy some snacks before a ride and maybe they could also experience more of the lesser ridden attractions. I get that’s how the Genie thing works but think of how much food and souvenirs would be purchased if the queue was all virtual/time based (eg your ride time is 2 pm, please be in the queue 5-10 minutes before so you don’t miss your time slot)

It feels pretty unreal that this is the situation! As a person with a developmental disability, I have been in so many situations where my condition have not been seen to be ‘disabling enough’ to count for disability accommodations. And Disney seems to have turned this experience on its head. Bonkers!

This has ruined my future plans. I have several spinal issues which causes me to not be able to stand or sit for any period of time. My son also is an amputee and can’t stand on the prosthetic long periods of time. We have had season passes for years but now that DAS is gone we are not continuing it anymore. It’s just not worth it. Most people with disabilities like us don’t have money for genies plus. We all work so it’s not like we living on the government and spend it on vacations. Am I upset? Well it’s more of a bummer. We will just start finding something new to do.

When did Rishi take over Disney? It is huge discrimination

Disney needs to do more research and re-consider things. If they want to change the system then change it so everyone has to have a one on one call and consider if the person needs a pass or not rather than cutting down on who can get it.

I lost a leg to a hit and run 6 months ago. I have been wanting to go to Disney again but knowing this change, I guess I am no longer interested in going there since they don't consider loss of limb a viable disability.

This is really frustrating, I don’t have autism or ADHD, but I do have several chronic illnesses that prevent me from doing a Disney in one day. I have sensory processing problems, learning disability (doctors refuse to give me an adhd diagnosis) chronic fatigue, and a very weak immune system. I have no idea if I will qualify or not as most of the problems come from cancer I had several years ago, and I’m still liveing with side effects. Beacuse of these I can’t do Disney in one day. But it seems now that my trip won’t be enjoyable as we’re gonna need to find shade to sit in, and plan for ride that don’t have long cues so I can wait without getting sick or over stimulated. Mybe Disney really is takeing a turn for the worst.

It sounds like they're only allowing the DAS pass for individuals that can be disruptive to `other riders`. I question their priortes? Although I do understand there has been MASSIVE abuse of the DAS system punishing those who are truly disabled SHOULD NEVER BE THE ANSWER!!! For a company that's known for their innovation, this is a bonehead move!!!!

This is horrific and people need to protest

We went to Orlando last year from the UK, and we skipped Disney all together. We used to love it, but they have too many stupid rules now. We don't want to spend a fortune to be on our phones the entire holiday, trying to navigate all the stupid apps. They charge extra for things that used to be included. We saved about £3k by not going to Disney, and had a brilliant holiday going to Universal, Busch gardens, Discovery cove and SeaWorld.

Aww, are we still calling them Cast Members? Or maybe Gatekeepers fits better now? Cast Members sounds so fun and informal for Disability Security Guards. 🤷🏼‍♀️😎

I also think it is a Disney money grab, our interview is coming up in a couple weeks for a visit at Disney World. Nervous but we will see. However she went 14 years ago with Make A Wish and that program is different. That program walks you to the front of the line for all rides, character meets and shows. We will see. Thank you for the Jaime connection too, I will look at her stuff too.

To everyone complaining. My family is a multiple disability household. Mine are physical. I use an ECV, that is the accommodation I need. With that I can wait in lines just like everyone else. Without it, I cannot. Therefore, I am being accommodated under the ADA by being allowed to use a mobility device. My daughter has developmental disabilities, hers requires the DAS because no other accommodation makes it so she can wait in line with everyone else. DAS is the accommodation she needs. If your condition can be accommodated by something other than the DAS, then you don’t need the DAS, you simply want it.

I've been so excited to return to Disney, I'm now terrified. I have autism, I get nervous Everytime. I have also physical disabilities. I had always loved going to Disney because I felt included. This feels like twisted money scheme.

I think they just thought that wheelchair users need leavle access and are as there main queue lines are wheelchair accessible they are offering a reasonable adjustment. however, they havn't taken into acount that some wheelchair users have sub conditions making them unable to queue. i honistly think it will be done by case by case on a persons individual neeeds we just won't know till the new system comes into place 😊

Is Disneyland Paris doing a similar thing? I noticed they have an access & a priority card. Are these completely different? Does anyone know? Thanks

This is definitely discrimination! I am disabled. I can’t walk Disneyland. I also can’t wait in the sun for a ride. I get panic attacks easily if I get too crowded in a line. Disney has changed too many things and this is the last straw.

How does Disney know that the program is being abused. They are not medical professionals. This is honestly just disturbing, and makes disability travel even more inaccessible. I hope that Disney changes their mind about this. It seems like they want people to either pay for, whatever the fast pass system is now or rent a wheelchair, but also renting a wheelchair isn’t the answer. You can’t be forced to sit in some uncomfortable and potentially dangerous wheelchair because you can’t stand in line. That might not even help you in your situation. This is just poorly thought out.

Hi Gem, this is so very sad to hear. I took my son to Disneyland Paris many times when he was a child and with the new rules in the US it would have been impossible. Is the Paris Park implementing the same restrictions? Many of us are unable to wait long periods of time in the heat or cold and it isn’t like we were queue jumping we still waited the normal waiting time but sort of in a virtual queue. Maybe virtual queuing for everyone would be possible so that you returned to a ride in numerical order. Thank you for all the time you put into helping us all! ❤

I got Covid the day before my Disneyland trip in January but my ticket can be used for two years. Now with the new DAS change though I don’t know if I even want to bother going back. I’m not leaving the line to get to the bathroom in an emergency and then have to butt in front of others to get back in line? My anxiety would go through the roof and people are of course going to assume I’m faking cuz I look normal. I wasn’t physically well enough to go to Disney as a child so on have gone a couple times as an adult and had hoped to go more.

you're absolutely right. Those who committed fraud under the prior system will continue to do so. We're going in the summer after the change. I booked this holiday a year ago, before we knew about the change. I doubt that we would have chosen to go under these new conditions as it's going to be very difficult. (i'm really not looking forward to it).

I am autistic AND a wheelchair user, but I dont even know if I'd qualify for their DAS as I appear "high functioning"

😳 I literally just planned my first holiday in years/first since wheelchair/first Disney ever...

You mentioned being fine with providing proof. I understand this but I think it is a very bad idea. Chronic illness and disability is not something that's clearly defined and you don't get a government pass (at least not where I live). I don't drive so I don't have a blue badge either and in my country I won't get one since I can still walk. The only way for me to prove my disability is to show them my diagnoses reports. And there is no way I'll ever let anyone who is not a medical professional read those. Not even them when they would work for Disney. That is very private information that should remain private. The reports are also in my native non-English language so I wonder how they plan on reading those. Family doctors are by law forbidden to write notes about their own patients so we won't get a "doctor's note" either. Providing proof is a form of gate-keeping that should be be dealt with carefully. I honestly wouldn't mind a virtual talk with an employee als long as I don't have to mention my illnesses. Just symptoms and why I need the DAS pass should be enough.

Thanks!

Exactly just have an app with a timed entry.

My sister is 50+ with quadriplegic cerabal palsy and a full time wheelchair user. We use to use fast passes and occasionally a time to return which was brilliant. Last year we were told she wasn’t allowed the das pass but I too few problems queuing with my back and hips. I explain this to a cast member and was told to get a wheelchair to which I replied how can my hubby push 2 chairs? They said nothing they could do hire an ecv which I would want to as I’ve never driven one and in those crowds no thanks. I also have witness really bad drivers on them. I went to another park and was told the rules again but he agreed I needed it and it was issued, we didn’t use it that often. But it really helped when I was in pain. This year I dread to think what it’s going to be like for us. People think wheelchairs queue jump however in buzz light year you queue normally and then join another queue behind the scenes which the regular doesn’t see and you wait again so we actually wait longer than the normal queue which really is unfair, considering she can’t transfer from her wheelchair to a ride she has to stay in her chair and there’s lots she cannot ride. Disney used to make her feel so special I know feel like you they are discriminating against disabled people. 😢

But let’s be real, most disabled people can’t even afford a Disney holiday anyway, if they are on disability in their country and now they should pay even way more to actually go on a Disney vacation, to even excess any rides! That’s crazy.

I had expected it would be harder to get a DAS pass for mental disabilities than physical ones. I have autism and don't like standing still outside for ages but i find this crazy. It would make much more sense for this pass to be accessible to those physically affected.

This would mean that I would be unable to use the rides. Linked to this, I had an absolutly awful expereince at Disneyland Paris that has put me off for several years. I was considering booking a trip - perhaps not now!

Just to be clear, DAS was always meant for those with developmental disabilities, not physical. Disney just failed to make that clear, until now

last i checked six flags requires a doctors note...i couldn't find a competent doctor and couldn't get a note...and now my health has declined so much i can't go at all.

I feel like this has been really calculated (and of course disappointing) decision from Disney. When I heard that it's mainly for people with neurodevelopmental conditions such as autism, my first thought was - if this is true, it's very atypical (as usually people seem to accommodate different groups of disabled people first) - and for a reason. As someone with autism, Disney probably knows that huge part of their fans is autistic kids and their parents. Those autistic kids who have Disney-related special interest and will want to watch the movies repeatedly, buy all the merch and visit the parks frequently... So that was the group that they thought of first, that they can't "afford" to leave them out of things, because that would possibly create the most backlash... Another thought that I have is the same as yours - that it could be possibly about making more money in multiple different ways. For example I saw someone say that many people who normally don't use wheelchairs will be pushed to borrow one in a situation where they aren't accommodated and need to stay in line, however borrowing a wheelchair there is expensive, so it's not even like people could do it for free. Disney will definitely make more money off of this in multiple ways. And besides that, I have hard time believing that it's about people who misuse it. Simply because if it was about that, they wouldn't go and try to cross out groups of disabled people, but rather trying to create better evaluation systems. Maybe - just a speculation - they're possibly annoyed with accommodating disabled people, because many people became disabled over the past couple of years as a result of what's been going on (so many people have conditions like POTS and CFS/ME)... so they simply call it misuse (everyone will believe it) and remove it from many people who need it... Also, even if some people were misusing it, I'm wondering if it would be such a big issue? Don't get me wrong, as someone with both mental and physical disabilities, I disagree with people using accommodations for disabled people when they don't need them, but with the DAS pass it's not like it's a limited resource such as disability parking spaces, right. And it's not even like people get to skip the line. Theoretically if they wanted to be really modern they could offer this ability to book the attractions for everyone imo and nothing would happen. It reminds me of how my country gatekeeps disability cards extremely, including the one that only gives you the right to sit on public transport. It makes me think - I'd rather have few people who don't desperately need it to have the the right to sit than see those in dire need fighting years for it and being denied (I have that experience too, unfortunately).

Disneyland CA stated that physically disabled people can still get the DAS pass because most of their quenes aren't wheelchair accessible. So I personally will make my next trip to Disneyland not Disney world. Disney world is the only theme park discriminating against the physically disabled. Even Universal lists "unable to stand in line" as one of the reasons to get their Disabled pass.

We did get the access pass for Universal and other theme parks whilst we were there which meant that we were able to access the parks. I had to hire wheelchairs at the parks, as although I do not usually use a wheelchair, I do need to rest a lot at home. I have functional neurological disorder, which can present with stroke like symptoms when I have a flare up. There is no way that I would be able to walk around the parks all day, plus I would be slowing down every one in my family. I was quite shocked to find that the parks actually charge to hire wheelchairs. Some of them $40 a day. In the UK, it is free to hire wheelchairs at the theme parks, even though you may need to leave a deposit. My 12 yo son also has developmental delays and disabilities. He has incontinence, so you can imagine how fun it is to go on holiday or out any where. These new rules are just another added stress to planning a holiday

I am completely disgusted by Disney. The "wheelchair accessible" lines aren't even accessible. I pushed my sister in a wheelchair and those lines are incredibly hard to push a wheelchair through some those quenes. They are uphill,they are in the dark,they have MANY obstacles in the way etc. My sister actually got hurt in her while on line. Which is why we got DAS. Those lines quenes are a death trap and Disney not subject physical disable people those unsafe lines. I hope Disney gets sued.

Guess I won't be going to Disney next year. Definetly saves a lot of money, but also very frustrating. My family saved for quite some time to do this trip. Which donkey in a suit thougth this would be a good idea?!

I read that people with disabilities other than developmental disabilities would be considered on a case by case basis.

Luckily I'm autistic AND a wheelchair user [sarcasm off]

i been a local to disneyland and have had season pass for 17 years with das pass.i have seen karens abuse the das and scream at people to get it. i my self have no problem telling them my condition but could see some not wanting to tell the sickness. i hope its not a way to make more money but u never know for the last 4 years its not the happiest place on earth and its sad

What about hidden disabilities of Dyspraxia, half deaf and Coelic?

I am Autistic, but not to the point that I would require DAS. I believe they need to include more physical difficulties in this new System!

I’m a very frequent visitor to Disneyland Paris and who knows what they may do in the figure but for now they require proof for a pass which cuts down, though it’s always impossible to totally eliminate, fraud. I had been considering attempting a trip to Florida but there’s no way I can book that at the moment unless this becomes clearer and does cover more disabilities. It would just be way too risky to spend all that money to then end up unwell, in pain, and unable to fully experience the parks.

I know it isnt the same, but Universal's AAP is fantastic. It does go through a 3rd party, but i found the process very noninvasive and was treated with the upmost kindness.

As a disabled ♿ person who uses a wheelchair and health conditions i think its so wrong and definately discrimination.... we face it a lot Gem and things need to change .... i know its off topic but i was turned down on the bus ages ago driver said no powered chairs allowed as id take up too much room and they need it for pushchairs prams and ppl in manual chairs who chairs can fold up .... i now got get wheelchair taxis and its not cheap .... i done video highlighting a very small accessible toilet in a supermarket manager said its fine and door was heavy which made me crash he said well i can open it i said you dont have weak deformed painful hands and use a wheelchair .... we face discrimination all the time .... but it upset me when you got upset 😢 .... what this park is doing is wrong .... i will sign the petition ❤

Huge Disney Parks fans but have not been to US Disney parks since Covid because the DAS pass and reservation for parks. We have for the last two years have been Disneyland Paris Annual holders. The pass offered at Disneyland Paris is simply brilliant. With a Prority Pass, you do not need to get a return time. You show your pass at the ride and with a very short wait, you get to ride straight away. This is why Disneyland Paris wins at the moment for my family. We went six times last year for the same price as one trip to US, had brilliant fun seeing the different season.

U are my favourite KZfaqrs I've got cerebral palsy it helps a lot watching u ❤

I’m really disappointed & I don’t really want to go now. I’m 2 1/2 hrs away.

I know it’s part of ADA law but in this instance can’t believe they can’t just ask for proof. I’m sure most people with a genuine disability would not have a problem with showing proof to allow them to access this service. You need to do it in every other place ie Disneyland Paris. Even universal in the US require poof

+wheelsnoheels *Thanks for the heads up on a new Walt Disney Company regulation as a disability adversity.*

A Disney vacation trip ruined 😡 😮😮🤬🤬🤬🤬🤬 7:58

I am really upset about this. I have a brain injury and in a wheelchair. I feel like I am being discriminated against. Do you remember when You went to the exit to get on rides it was so magic!

I bet that’s why they’ve partnered with a health care group. As a blanket policy it won’t apply to anyone that doesn’t have a developmental issue like autism, but I bet Disney would bring in that health care expert for people like you that still need it.

A reason more why I don’t travel to the US and rather go to Paris

I have been in a chair for 18 years and I am not ambulatory the last time I went to Disneyland I could only ride certain rides and I did not have to wait in line!. The only thing I would be complaining about is being interrogated to get a stupid pass. To me that is not about having a good time.

I really wonder why they can't have a similar system like in Disneyland Paris, where you have to provide proof of disability through certain documents for a priority pass, or a doctor's letter for an easy access pass. Why the interviews? Why all those extra steps when either proof of receiving disability through the goverment or an official diagnosis would suffice?