ITIL® 4: Service Value System (eLearning 7/25)
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Күн бұрын[Lesson 7 of 25, full course available at Mplaza.training ]
This video is part of the ITIL® 4 Foundation eLearning Course, by Ivor Macfarlane (co-author of ITIL®). ITIL® is the most popular guide for IT Service Management. Foundation is the first level of certification in ITIL®. After you become certified, you have the option to proceed to the Practitioner, Intermediate, Expert, and Master levels. Most people who are certified in ITIL® find the Foundation certificate sufficient for their goals.
Full ITIL® 4 Foundation eLearning Course
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The entire course is available at Mplaza.training. The course offers everything you need to learn ITIL® 4 and prepare for the ITIL® Foundation exam. The whole course includes 25 lessons, which is equivalent to a 2-day classroom course. It contains a sample exam, multiple quizzes, and access to the trainer. You can watch the first 30% (11 of the 25 videos) for free on this channel.
Useful links:
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Full eLearning course: mplaza.training/online-course...
Exam simulator: mplaza.training/exam-simulato...
Official exam: mplaza.training/official-exam...
IP
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ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP® and MoV® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
@thehaymaker3660 3 жыл бұрын
This guy explains ITIL better than the trainer my company paid over a grand for.
@lloydconnors9722 2 жыл бұрын
100% The experience and with it confidence comes across so well.
@mattved_com 3 ай бұрын
Maybe because he is one of the authors :D Sais in the description.
@glowwithjade6377 Жыл бұрын
He is blessed with the gift to explain this information to us with a deep insight, and understanding. You are truly a blessing !!!
@Recreational420 2 жыл бұрын
I wish this man was my grandpa lol total newbie to anything IT but this series has been easy to understand
@edselgreaves6503 Ай бұрын
Hey I am new to IT too, and this is my first attempt to get in after spending the past 10 years in Accounting / Finance. Hope you managed to make a career out of this!
@marlonlim570 4 жыл бұрын
it is complicated to look at.... not after you discussed it.. thank you
@gifty2997 3 ай бұрын
Wish I could afford this course He’s such a good teacher
@zackone6829 2 жыл бұрын
Truly amazing, just signed up for a course, thank you Sir
@Nkechinyerenwa 9 ай бұрын
Background music though. Great teaching ,well explained.
@tanvikamboj6714 4 жыл бұрын
So simple and practical
@frankturley5202 4 жыл бұрын
Yes, Ivor makes it simple
@jose.albuquerque Ай бұрын
🎯 Key points for quick navigation: 00:19 *🧩 The ITIL service value system describes inputs, elements, and outputs as a system.* 02:23 *💡 The service value system is designed for flexibility, discouraging siloed working, and accommodating different frameworks and backgrounds.* 03:21 *🌱 Opportunities and demand form the basis for creating value in the service value system, leading to multiple types of value for different stakeholders.* 06:14 *🔍 Guiding principles are essential tools that are universal, durable, and provide simple, sensible rules for organizations.* 09:39 *🏉 Good governance in the service value system is about helping people follow rules and do the right things rather than blaming them for mistakes.* 10:19 *🔄 The service value chain outlines connecting activities within an organization to deliver value realization from opportunities to value.* 11:26 *🛠️ Practices in the service value system, like incident management and problem management, are hands-on tools for shaping value.* 12:10 *🔁 Continual improvement in the service value system is a recurring activity involving everyone in the organization to enhance all aspects continuously.* Made with HARPA AIem
@stringsinaction Ай бұрын
Back ground music is so annoying and disturbing. Try to increase the speed of explanation.
@tonys3572 4 жыл бұрын
Is there a need for back ground music. It's so annoying and irritating. Your presentation is excellent.
@leximusmaximus4593 4 жыл бұрын
You're given eleven lessons for free and you still find something to complain about?
@nithyasrinivasan8077 3 жыл бұрын
@@leximusmaximus4593 I think Tony has a point. the content and the way instructor is explaining is great. No doubt about that. But that background music is disturbing for some people.
@amoprince4353 11 ай бұрын
The background sound for me is rather refreshing and relaxin.
@gifty2997 3 ай бұрын
it’s not for some of us