MY TESLA MODEL 3 PERFORMANCE BROKE + SERVICE CENTER WARNING | WATCH BEFORE YOU BUY!
Рет қаралды 19,368
Күн бұрынIn this video, I share my shocking experience with my brand-new Tesla Model 3 Performance that's already being sent for service repair! 🚗⚡️
I encountered 6 major issues that needed repair, and my visit to the Tesla Service Center was nothing short of a nightmare. 😤 If you're considering buying a Tesla or already own one, you NEED to watch this!
🔍 What you'll find in this video 🔍
0:00 Intro
0:39 1st Issue
1:31 2nd Issue
1:59 3rd Issue
2:39 4th Issue
4:24 5th Issue
6:40 6th Issue
7:34 Horrible Tesla Service Expense
11:11 What I’ve Decided To Do + Tips & Warnings
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@nathansuss Ай бұрын
As a small retail Tesla investor, we need to have better customer service when it comes to this stuff, getting a new car needs to be a better experience than this
@quickpstuts412 Ай бұрын
Yes. Especially this far into it. I bought mine in 2020 and I had 8 service center trips the first year. I still have a window rattle that was never fixed because they couldn't reproduce it. Still sad that it's still going on in 2024. No excuse Tesla.
@DacBietViet-cl7gy Ай бұрын
They're a bunch of liars. Those unprofessional clowns just don't want to fix it. Just like my squeaky window on rainy days.
@TassieLorenzo 22 күн бұрын
The expectation for build quality seems a little bit unreasonable though. This is a Tesla not a Lexus -- surely poor build quality in a Tesla is to be expected, given people buy them anyway despite their quality reputation? 🤔 Other cheaply made American cars (e.g., Ford Mustang) are the same for misaligned panels and poor fitting trim, it's just how they are. It's not like buying a car made in Japan or Germany. The only way there would be a motivation to improve if there were no orders (i.e., that having a reputation for paint and good assembly was important for securing sales) -- but they have plenty of orders, so why should they improve? Having stricter quality checks would surely clog up the factory with vehicles needing rework and slow production down, no? 🙂
@quickpstuts412 22 күн бұрын
@@TassieLorenzo but think about the sales that would improve if their reputation did. I see countless comments on KZfaq of people saying this is the reason they decided not to buy a Tesla.
@TonyMiguel-ko7cz 9 күн бұрын
@@TassieLorenzoi hope you never have a job. Useless
@javianjohnson8746 Ай бұрын
Geez man that sounds like a total nightmare. Wow, shame on Tesla for blaming customers and not properly fixing issues.
@user-gx1uj1lt9b Ай бұрын
I have a four week old 2024 M3P that had the same aero cap sounds on all four wheels. I took it into the service center and they were able to fix it. However, it seems they added a lot of lube because it's spraying out everywhere when I drive. They also scratched up my wheel center cap so a mobile tech will come out to replace it. I'm not positive but I suspect someone at the service center took my car for a joy ride as there was 18 miles added to the odometer which is beyond a standard road test. I also had a driver side rattle from the dash. However, it seems like the service center was able to fix that. The car itself is pretty good. Panel gaps are even, paint is in good condition, LED strip is aligned, car doesn't pull to the right.
@zeyad1elashry Ай бұрын
I have both the 18” & the new performance & i have the same exact noise, i have a service appointment but i suspected that was the aeros so I couldn’t wait for the service appointment so i took the aeros off and the noise was gone. 👍 I believe the reason the noise is the metal part that goes inside the aeros isn’t clipping in all corners inside the aero shell so it makes those noises.
@Charlie_pilks Ай бұрын
My front splitter and rear defuser on pick up day was already damaged from bottoming out seemingly on the transporter trucks.. still waiting to get it fixed. Love the car so much, so happy still 😊
@777Outrigger Ай бұрын
Sorry for your experience. I have an 18 month old Model Y and my wife has a 6 month old Model Y. We've had zero problems. They've been perfect. I don't know what a Service Center is like, but the one closest to me has good reviews.
@cityboysez1 Ай бұрын
Got my MP3 on 6/11 had to service it next day, 6/12 because I started hearing a rattle noise on the front dash driver seat. Sounded like static or like a lose screw in between the dashboard and ambient lighting. Thankfully the service center was able to fix it the next day. But still sucks to have to service your car within the same 24 hours of pick up. Will be on the lookout for any other issues that may arise of course now that you’ve had such a bad experience in less than 2 weeks.
@mrraffle81 Ай бұрын
Bro I sad to hear your frustration but your pain,ringing bells to me,to the point I might just pass because I see alot ish with company b4 I even got car,so thx 4 vid,a brand new car I would think shouldn’t have no problem at all
@BN_28 Ай бұрын
I’ve had mine for about 3 weeks now. So far no issues besides a couple of small pinhole paint defect on the trunk. They gave me a few options to either repaint it, fill it in, or accept a service credit. Hopefully they’ll resolve your issues
@usaf2011 Ай бұрын
Really appreciate this breakdown of all your issues. Thanks for walking through them I'm sure others might use this if they have the same issues
@mikegiron3071 Ай бұрын
That's really unfortunate that you've had those issues and worse that your service center seems not great! I'm lucky that the two service centers I've used around Chicago have been good at honoring warranty work. I'm bringing my 24 M3P next Friday for them to install Homelink, but also review the same inconsistency in the turn buttons and a door alignment, so we'll see if they're still on it. For your car, here's to hoping another service center treats you better, as it's an excellent vehicle and your videos are entertaining and honest
@JacobGagoOfficial Ай бұрын
Thank you for the kind words. Please make sure to come back to let me know how your experience goes.
@wilsonguillory2451 Ай бұрын
Homelink is worth the money, super seamless
@natew2031 Ай бұрын
How much is the Homelink feature?
@cellman1829 Ай бұрын
@@natew2031should be 300 to buy it not sure if this includes installation
@mikegiron3071 Ай бұрын
@@natew2031 300 in app, but the SC is quoting 50 less to install it?
@afthirty2 Ай бұрын
very informative video; thank you 🙏🏾 i was thinking of getting this car. i really hope they fix all the issues with your M3P especially after this video it wouldn’t be a good look!
@wendystacos7447 Ай бұрын
Jeremiah Jones on KZfaq also had the turn signal button issue. Hoping this isn’t widespread and that it doesn’t happen to you again…
@itsatrap7215 Ай бұрын
My personal anecdote, my turn signals work perfectly. Only had it a a week though.
@Fat_64 Ай бұрын
I’ve got my M3P June 1. There are uneven panel gaps for passenger doors and the left and the right sides of trunk, but I can live with these as I’m sure these are ‘within the spec’. But there is also a rattle noise coming from the dash, which disappears after some time of driving. I’m going to report it and hope I can reproduce it at the service.
@DacBietViet-cl7gy Ай бұрын
Good luck. They only pretend to fix rattles & end up breaking other shit
@JDDD33 Ай бұрын
Where was ur car manufactured? I heard the china plant has better QA
@djboswijk Ай бұрын
Thanks for the heads up! I’ll get my m3p this Tuesday. I live in Holland so it’s from giga Shanghai. My experience with SC’s is ok. Guess I’m lucky, cause also in Holland there are a lot of people dissatisfied with Tesla SC’s. A lot of issues are ‘within specs’. Totally unacceptable. Still I like my 2019 M3 LR so I stick with Tesla for now . Good luck, hopefully you’ll enjoy your car after the issues are fixed.
@johnkim3018 Ай бұрын
Picked up mine on 6/5, reported 6 things that needs to be addressed including a dented trunk lid and panel gap on the rear bumper. Earliest scheduled appointment was 6/26, which was 21 days after I took the delivery. I don't cound on them to fix all these issues, but hot damn they better fix that dent.
@adilpasha-tc9eq Ай бұрын
On point!
@jabareo Ай бұрын
You’re right, service center experiences can make or break a persons vehicle ownership experience. Just know that it’s just not with Tesla. I have a bmw and a Tesla. At first my service experiences at the bmw dealer were great. However, within the last two years they have changed management and now it’s horrible and I don’t know if I want another bmw because I don’t want to have to take it there for service.
@Dave-ei7kk 26 күн бұрын
I’ve had my M3 Performance since 12/2018. The only problems I’ve had were a piece of gravel that got stuck behind a front brake rotor, a light rattle in the dashboard area, and an improperly installed trunk gasket and a spoiler edge that loosened up after 3 years. Tesla repaired all of these items promptly and courteously. I even had a loaner Model S well my car was in the shop. My service center is in Eden Prairie, Minnesota. This car is by far the best vehicle I’ve ever owned. And as a result, I have a new 2024 Model 3 Performance on order.
@JacobGagoOfficial 15 күн бұрын
I feel like it's state dependent. in Cali it ain't it lol
@DacBietViet-cl7gy Ай бұрын
Do not let the fan boys bully you. There's alot of people with same issues as you
@PKerusso Ай бұрын
I recently had a RDU replaced under warranty in my MS. I had a great experience. They gave me a loaner, and had it fixed in a day. They aired up all the tires, as one was low and even plugged it in to charge until I was able to pick it up. Also, I purchased a new LV battery for my M3 and they carried out to the car for me. It wasn’t heavy and I could have, but just great service
@rhsalce Ай бұрын
Thank you for posting this video and spreading awareness. I have 2 Teslas and I love them both. But you are absolutely correct about the customer experience with the service centers. They have not made any significant improvements. They are a nightmare to deal with and you are guilty until proven innocent every time you take your car in for any issues.
@antoniusea Ай бұрын
Thanks for the video. I’m thinking about cancelling my m3p order even though I can’t get my $250 back. And your video helps me to go ahead and cancel the order.
@ashegam Ай бұрын
please do, plenty of others waiting for this car and will gladly take your spot.
@antoniusea Ай бұрын
@@ashegam I’m happy about that. In fact, it would be miraculous if you took my spot🤣
@supraman321na4 Ай бұрын
Yeah, sorry for the bad luck bro, haven't taken delivery yet, expecting it in a couple weeks but I will report back if I notice these issues, good looking out 👍
@jazzarito Ай бұрын
My C63 lease is up next May and this is the #1 car I am considering other than buying my C63. This really sucks to hear. I have heard a lot of nightmares with Tesla service, as well as people who have had 0 issues. To be honest though, a buyback is an awesome possibility. I would love to drive a car for a year and get all my money back! I've seen it done with Mercedes too and I've always been jealous, lol.
@1994Mattg Ай бұрын
I have had some issues with both of my Teslas. I have a 2021 Model 3 Performance and 2022 Model Y Long Range. Both have had issues with the speakers. My Model 3 had the amplifier go out within the first week of ownership. Model Y had the rear speaker on the trunk sounding distorted on delivery. Model 3 was an easy fix. But my Y needed three service trips because they couldn’t figure out what was wrong. I told them it sounded like it was coming from the rear. First trip they replaced the amplifier, second trip they replaced the entire rear door panel speaker. Finally on the third trip they replaced the rear trunk speaker. The Y also needed to have the charge port door replaced as it wasn’t opening, mobile service was able to do that one. My Model 3 also had issues with water accumulating in the trunk. Which also needed three service trips before it was fixed. The good thing is the service center in San Diego was always very nice, helpful, and accommodating. One tip I learned from so many trips is if you book the latest time on a Friday, you’ll pretty much be guaranteed a loaner vehicle that you can keep until Monday.
@876_Originated Ай бұрын
I’m experiencing the same issue with the noise. I figured it was attributed to the sound of the plastic.
@Lala-fz3gg Ай бұрын
Picked up my MP3 on 6/1 and front window requires replacement. Broken seal around frame. I have been waiting for the part to come in. Still not in yet.
@alphasaur Ай бұрын
had similar sound on my 18", particularly if you take the hub caps off
@theeglobalcitizen Ай бұрын
I don’t know what the US factories are doing with these cars, but we get the Chinese built models here in Australia and both my model y and 3 are near flawless…
@JacobGagoOfficial Ай бұрын
That’s because the regulations are a lot stricter. In the US Tesla has been able to navigate around that.
@RagnarinVa Ай бұрын
The ones built in Austin have little to no issues.
@KaosTheory360 Ай бұрын
I hear the aero cap noise as well but only at super low speed. It seems to have gone way down too so maybe a break in for the metal clips.
@alexlee122 Ай бұрын
I am driving a highland LR in Asia made from shanghai and there have been no issue. I have also have not heard of any significant issues among the Tesla community here. The US made Tesla seem to have a lot of build quality issues.
@SBha30 Ай бұрын
It might be the California made vehicles. Maybe they have a very bad attitude. Maybe the Texas plant builds better cars and they shut down the Fremont plant.
@jeremyventurino9481 Ай бұрын
My S was in a minor collision, got fixed with new skirt, rear bumber, etc in 3 weeks. I could see a major repair taking a month or even 2, but i guess it depends on where you live and whether you take it to a Tesla authorized repair center. That said, i ordered a windshield for a model y that showed in stock, and it literally took a month for delivery. I was kinda expecting 2 or 3 days, so that sucked.
@WayneLiu945 Ай бұрын
My barely 2 weeks old M3P has the same sound around the wheels like yours, it happens when I go under 5 mph...
@dyhppyx Ай бұрын
Some Tesla service people really suck
@galaxiedance3135 Ай бұрын
If you're able to drive the car a bit while you're filling out that sheet, then it's a good idea. Also, basically be very through, check every possible thing you can think of. That's a good tip and I know now how important it is. I'll likely buy one at some point. i would be able to charge it free at work every day so my commute would always be free all year long. That's kinda nice.
@cbotisboggs7301 Ай бұрын
Hey Jacob, I also switched my order from long range to performance, went with blue with black interior qualified for tax credit, took delevery 5 days ago. Yes when your standing outside the car and it drives away the wheels man a noise like yours, aluminum can with marbles in it. The only other issue is the trim light on the driver door dose not line up with the light trim on the dash. I'm taking it in today for both issues. So far my wife and I love the car! Sound system is excellent, suspension is great. I don't hear a button click for the turn signal but it hasn't stuck either. Time will tell how the long term experience will be. Keep up the great posts.
@salmanshah9245 Ай бұрын
How did the performance qualify for the federal credit in a different color? Doesn't the price increase by $1-2k?
@CBOtis2024 Ай бұрын
@@salmanshah9245 At the time I placed my order the model 3 performance was $2000 less than it is now and the white interior cost $1500. Now you have to buy with grey paint to qualify but can add the white interior if you like. Also they resolved the sound from the wheels by adding felt tape to the wheel inserts, the sound is now gone. The light trim on the dash just needed to be pushed down so a clip connected...problem solved. My experience with Tesla Service in Raleigh was very good.
@salmanshah9245 Ай бұрын
@@CBOtis2024 that's awesome. Thanks for letting me know.
@BlessedFoLfe Ай бұрын
I 100% agree. Most of the service centers around me are just horrendous. For as long as I remember, Tesla always had issues with their service centers
@NDP1492 Ай бұрын
Jacob, I had an original 2018 Model 3 (less than 10K serial number) and fortunately had very few issues (but I tend to overlook things that would drive others crazy). I just recieved my new performance model 3, and I will have to accept that this is the first year they are producing it. Quality issues are very typical with every car manufacturer in the first year. That being said, the problem seems to be the service people NOT believing the complaints. That is what I find unacceptable. Good luck in resolving these issues. I know you just want to enjoy your new car.
@paulbell56 21 күн бұрын
I literally hovered over the order button today. Glad I waited.
@JacobGagoOfficial 15 күн бұрын
Glad to help
@Bobsmith-pl5rx Ай бұрын
My new 24 m3p has a bubble in the roof lamination and was missing a center cap on the rear wheel. I reported it the day i picked it up with me luck July 9th at my service center!
@tylerconner3227 Ай бұрын
Just took delivery of mine last week. Last night I went through a drive thru and heard this exact same sound. Any update?
@jful Ай бұрын
Wow what an awful experience, no excuse for this. Hopefully this is just an issue with this one specific service center. When I got my model 3 a few years ago it had quite a few minor issues with various rattles around the car. It was frustrating and took many trips to the service center before getting them all fixed but I was always treated well and they did fix every issue with no push back. The service technician even thanked me for the detailed recordings I took saying it helped them fix other cars as well. I really hope this is an isolated issue with this particular center and not a general decline in service quality. Best of luck with your car, hopefully you manage to get everything fixed to your satisfaction so you can just enjoy the awesome car you bought!
@Makasuro Ай бұрын
What a horrible experience, I am reconsidering getting one now. Current BMW leaser the past 10 years, super awesome service, and never ever had any issues with any of their vehicles.
@JEFFREYSOLORIO Ай бұрын
I'm finally picking up my Tesla Model 3 performance tomorrow from the Burbank service center. Wish me luck 🤞
@pourtierbeatz7804 5 күн бұрын
I feel you on the undertray issue.. the two main nuts were loose and as i drove it they became loose and caused enough air drag that it broke one of the mounting ears and this happened after 100 miles so i just didnt want to argue with them because they are stubborn as a mule My advice is forget that plastic bs and buy an aluminum one so it never breaks again
@gemrough Ай бұрын
Just ordered my 4th Tesla ( well 5th technically) and have had problems out of ALL of them!! I am leasing this one and will see how that goes.
@davedave9924 28 күн бұрын
Just got back from the service center. My aeroblades are what make that sound like cans dragging across the ground. Service center guy told me they will break in and if after a month they don’t get better, they may replace them or remove them altogether. I think I may just remove the blades myself. You can recreate the sound by putting a bit of pressure with your hands or feet on the blades. Sounds like you maybe just have one or two caps that are misaligned or scraping. Super annoying.
@jezza6575 Ай бұрын
Mine has the clicking creaking noise from the aero inserts as well.
@GabeStrom82 Ай бұрын
Thank you for your honesty, way too many KZfaq’ers sugar coating everything.
@JacobGagoOfficial Ай бұрын
On this channel I’d always be honest. I think that’s why ppl sub 🤷🏾♂️ lol
@ZKIAALE Ай бұрын
Sheesh my 2022 model 3 long range gave me no issues…. Just got my 2024 ultra red performance Thursday so far so good… hope she’s just as reliable
@jasongirard2278 26 күн бұрын
Sorry for your bad experience. Have an order in for 2024 M3P and making a checklist (with input from your video and others) of things to scrutinize when the car is finally ready. Delivery date range has been postponed twice (I hope, to address quality issues). Current range is August to early September.
@bryantaylor8754 Ай бұрын
Hey man! I hate to hear you’re having this experience with your brand new Tesla! Interestingly enough, I’m having the exact same issue with that clicking/creaking noise in 22 M3P particularly at low speeds and when I turn my wheel to the left. My service center is great but I’ll be visiting them for the 3rd time this. Week. 1st time-memorial day weekend, low staff but was suggested that it was the control arm that needed replacement 2nd time- I let them know based on the previous advisor recommendation that my control arm needed replacement but they changed the upper control arm which apparently wasn’t the issue(but at least I got a new one 🤷🏽). They did leave me a message upon picking up my car letting me know that it was more than likely the lower control arm and to make another appt. All the is inconvenience of time all has been free since I’m still under 50,000miles .3rd times a charm. This was apparently a known issue as well a few years back with Model 3’s too, so hopefully it’s a simple free fix for you!
@charleyschaubroeck6301 Ай бұрын
The rattling noise could be the metal hooks keeping the aero covers in place from inside the wheel. Maybe one is not completely in place?
@mhsohel47 Ай бұрын
New aero cover may be causing the sound. Remove them and check that fix the isseue or not
@JacobGagoOfficial Ай бұрын
Yeah I know it has to do with the Aero Covers (I mentioned this in the video). It's still unacceptable however to put Aero Covers on a car that doesn't function well. Otherwise whats the point?
@sun-man Ай бұрын
@@JacobGagoOfficial Put something inside the cover clips to stop the vibration. Make the clips tighter on the wheel. You can fix this yourself.
@Deizel187 Ай бұрын
@@sun-manyou’re not understanding the main issue here. Many of these problems shouldn’t be happening in the first place. Even though Tesla’s QC has improved, it is still absolutely horrific.
@sun-man Ай бұрын
@@Deizel187 Happens to all new versions, all brands of car
@tenvillagesahead4192 Ай бұрын
You're not alone. I had a model 3 performance from Feb 2023. I had a million issues with it but the major one was steering wheel vibrations. I had screaming matches with the service centres. Eventually I lawyered up and Tesla settled out of court for a buyback under the lemon law. I swore to God that I will never buy a tesla again, until I saw the new Performance lol. Now I'm scared shit like this happening again if I were to buy it. Thanks for your videos. I'm happy to provide more documentation and information about my year from hell with a M3P
@BobPagan-qu1sn Ай бұрын
4th issue are the performance plastic wheel inserts
@AJ-fd5dn Ай бұрын
In Australia waiting to take delivery 21-30th June. After the many complaints iv seen, come delivery day theres no way ill be driving home if it doesn't pass my inspection. They can fix it first. Lucky im making final payment on Delivery day ;) I hope you start to love your M3P again brother. I still believe they are a really nice car but feel its a lottery game still..
@billasweather7833 Ай бұрын
So sorry man. I love my tesla but man service is so bad. Good luck ❤
@ryankarbassioun7741 Ай бұрын
i have the same tire noise
@alanthai6561 Ай бұрын
I was looking at purchasing a Model 3 Performance and your video has really put me off in buying one 😞
@Wescoast650 Ай бұрын
Reading all the problems people are having in the comment section alone is crazy. I can see why tesla ranks so low on reliability.
@starent3777 Ай бұрын
Tesla service centers have been amazing for me. Can’t draw conclusions over a handful of other ppls experiences or from one service center
@yrsofpain 15 күн бұрын
Any updates? Picked mine up 2 weeks been perfect except for the clicking rim noise and some rattle inside but both goes away after driving the car for 10 mins.
@miketaylor4788 Ай бұрын
I just bought my 1st EV/Tesla in Feb. A used 2021 M3 LR from my local Tesla dealership. 2 weeks in, the drivers side wiper stopped working in the middle of a rain storm. Had to pull over and wait for the rain to stop before I could drive again. Scheduled an home appointment that was 2 weeks out. The tech came and said he couldn’t get the wiper off because it was screwed on with a drill when it should’ve been done by hand which is why it didn’t work. The wiper was screwed on too tight and he didn’t have the tool so I went to a service center that same day and they fixed it in less than 20 minutes…2 weeks later it stopped working again. I drove it back to the same center with no appointment really frustrated and they saw me right away. Turns out the washer for the wiper was completely worn out and should’ve been replaced when they “fixed” it the 1st time. Fast forward to last week…The wiper on the passenger side stopped working. Took it to the same service center and they again saw me right away. This time they had to replace entire windshield wiper mechanism. So far so good but I will say to have a used car, if the ONLY problems I’m having is wiper issues that I don’t have to pay for to get fixed, it’s a pretty good deal for the car of my dreams and the service center team I go to has been top notch and professional
@r18ch10 Ай бұрын
For that “front undertray” aka skid plate, for $245 you’re better off getting an aftermarket aluminum skid plate as it protects the underside of your car better. Those stock tesla plates are made of soft resin and easily breaks. Just a heads up.
@catchlite5196 Ай бұрын
I hope they will fix it all. Doesn't help the experience. Here (Netherlands) I have mostly good experiences.
@brandont6030 Ай бұрын
Why did you take delivery woth those panel issues? You stated you know panel issues are hard to fix.
@superfly459 Ай бұрын
I actually was going to buy the performance 3 but the customer service center steered me the wrong way
@eddiegardner8232 Ай бұрын
Little issues like this are not unusual on very early production cars from any manufacturer. Annoying for sure, but reality. On the other hand, I picked up a Model Y Dual Motor from Austin a few months ago, and it is perfect, paint, fit, and operation. Luck of the draw, but you should have been treated better at the service center, for sure, to make it all right on a new production car.
@williamrodriguez6502 Ай бұрын
Im picking my M3P tomorrow, I didn't know there is a repurchase option, how does that work ?
@philparker1278 Ай бұрын
I think he’s referring to lemon law’s which are state specific. Under that if you are sold a vehicle which is not “fit for purpose” the manufacturer can be forced to purchase the car back from you. Of course it’s much easier when the manufacturer themselves agrees that they’ve “sold you a lemon” and agrees to repurchase the vehicle. If they do not agree to do this, then you have to get lawyers involved…
@quickpstuts412 Ай бұрын
You have the right to decline the car. That's why it's important not to sign until you inspect. They will try to get you to sign right away. I wish I had waited. If you don't sign you can decline delivery and wait for another one.
@stevenruizok Ай бұрын
I made it 30 seconds down the road after picking mine up before I got a service warning . It was my ac . They got it fixed in 2 days
@stephenoneill3134 Ай бұрын
I live in Ireland and the service centers are atrocious compared to other dealers! You are 100% correct for calling them out. If you are lucky and experience no problems it is a great car for the price but it can be a total lottery unfortunately 😢
@JacobGagoOfficial Ай бұрын
It's most definitely a lottery with Tesla. I guess better luck next time for us.
@sebastianghapgharan7270 Ай бұрын
What is the beginning 3 numbers in the last 6 #’s of the vin range? Just curious to see if it’s an early one?
@yrsofpain 15 күн бұрын
mines 801. is that an early one?
@drigo2329 Ай бұрын
I got my model three performance like eight days ago. I have one green light down my camera, but it doesn’t show up all the time. I’m gonna ask him about it and I have one scratch on the paint, but it wasn’t me it wasn’t anybody else it came from the place that
@steven-qy5fs Ай бұрын
Hurd a squeak in the back of my car model 3 standard range 2019 and check the bill today on app 3.5 k on parts replacement and still updating price in the app
@coooooool12342 Ай бұрын
I am supposed to be picking mine up next week. Currently have 2 Teslas. Also came from BMW.
@PeterNXavier Ай бұрын
That clicking sound is from the wheel "caps". Take off the big cap pieces and the sound will be gone.
@BB8706 Ай бұрын
Thank you for pointing out these issues and the poor service Tesla provides to its customers. Please try to put pressure on them otherwise they will not improve. My sister let them try to fix a problem on a new model Y after the third attempt the problem was still there and she gave the car back to Tesla after one week of ownership. Unfortunately, a lawyer had to fight Tesla to get the money back and it took him almost six months to get the money back.
@PM-wc1lp Ай бұрын
The rim sound is probably something in the rim. I had a nut come off the stem once and did the same.
@ceeIoc Ай бұрын
I took delivery of the same spec. There was obvious touch up paint on a side skirt! Looked really obvious. This is really unacceptable. I love the car but damn.
@JacobGagoOfficial Ай бұрын
You said it perfectly. I love the car but damn
@Gettfoutrahereloser Ай бұрын
Picked up my 24 M3P on the 31st of last month, and I have 1 noticable panel gap that I’m not even gonna try and have them fix because ik they’ll say it’s “within spec” so I haven’t reported that, I do have a problem with the Vents when I move them quickly it makes a noise I think the vents are rubbing against something, and last issue is the passenger side window switch is leaned to the left, both things I have a service appointment with and hopefully they’ll be able to fix it and not blame me or try and make me pay for it it should all be under warranty 🤞 still love the car though all that stuff is stuff I can live with
@kzil Ай бұрын
Next week I'm going to the service center for the 5th time within 5 months. Creaks and cracks. Got a new driver's seat which now creaks as well (after 2 weeks), vibration in steering wheel, creaky arm rest. Despite the nice ride, I think the 2024 model is worse then the 2020.
@cmac9710 Ай бұрын
Try another service center. Service center in Upland, CA has been great. Prob a little to far for you to drive tho.
@JacobGagoOfficial Ай бұрын
I’ll drive 1k miles if the people are right
@asmr_reviews Ай бұрын
Thank you for making this video. -_- I hope people avoid this service center
@alpahc Ай бұрын
At the time of delivery, i thoughly when through the outside, inside and bottom of my car filming with my smartphone. Every detail has been recorded in the event tesla pulls any BS in case of a future warranty claim.
@MrVodkastinger Күн бұрын
Yo! Got my 2024 performance 2 weeks ago and had the same exact sound coming from my wheels. I noticed it going through a drive through the first time. I ended up taking the aero caps off 2 days ago to see how the car looked. The sound is gone so I am 99% sure it's the aero caps and the metal bracket that sits behind them making the sound. Kinda of sucks.
@davejohnson6144 Ай бұрын
Man this is super unfortunate 😔. We were on this journey with you with the exciting anticipation and anxiety of your delivery and to hear this is super depressing. Sorry, your M3P isn’t as expected. So disappointing bro. I would probably want a replacement or buyback also tbh. Good luck man. Hopefully they can resolve everything or just buy back the damn thing. Fricken Tesla quality control needs to do better!!!!POS
@bkizfoshiz Ай бұрын
Take the wheel covers off and if the sound doesn't go away, the axles need lubricated.
@ralovets Ай бұрын
I had a similar experience when I bought my Tesla in 2021. Multiple service center visits for a new car. Not going to buy it again.
@HumeidAlHabsi Ай бұрын
Wow this is scary I guess they don't have quality control final check,,, I better get the byd performance then 😮
@ericn3221 Ай бұрын
All service departments suck regardless of brand as far as I am concerned because none of them seem to be able to keep good techs or even hire good techs to start with. I ordered my M3P three days after launch and the delivery keeps getting pushed back and it's currently Aug 9 to Sept 9 which is ridiculous considering how early I ordered. A few more videos like this and I'll get a 5N instead.
@danester598 Ай бұрын
Damn, mine is super perfect so sorry for your case
@ChelsaeAbigail Күн бұрын
What is the repurchase?!
@04NJCobra Ай бұрын
That Burbank center has a 2.7 rating overall lol. I’ve been there and was not happy on the sales process . Turned me off and didn’t buy one yet .
@Dustyy01 Ай бұрын
Appreciate your objective view and honesty. I totally feel the same, the customer service is trash, total trash! But if everything is good and you're not so unlucky like you the cars are insane for the quality/price ratio. And software obviously
@Mr.CEO888 Ай бұрын
Good luck trying to get them to purchase it back. It doesn’t work that easy.
@HBGP-007 Ай бұрын
Damn, I just ordered the new Tesla 3 Performance.
@Tom-fn8xc Ай бұрын
Yikes, can't imagine spending $50k on a car to have all these issues... Tesla service is disappointing. My Model 3's steering wheel isn't completely straight when driving straight and they basically said they can't fix it
@bhavpatel-mm7nw 24 күн бұрын
bro, I am going through the same nightmare right now. wish, I hadn't ordered it. totally moving on from Tesla. same shit with new model. not much as changed with QA. Fremont sucks.
@JacobGagoOfficial 15 күн бұрын
Dang have you taken it for service?
@davejohnson6144 Ай бұрын
This is exactly the reason why I wish you could actually test drive the damn car before taking delivery of it. Once you accept the car, it’s your problem . Sucks
@dennisknehans3206 Ай бұрын
You have 100 mile after you take it.
@davejohnson6144 Ай бұрын
@@dennisknehans3206 You sure about that
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